SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Manage informers 
SAQA US ID UNIT STANDARD TITLE
253979  Manage informers 
ORIGINATOR
SGB Resolving of Crime 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 08 - Law, Military Science and Security Safety in Society 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04  5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
11996  Recruit and maintain informers to assist in the prevention and resolving of crime  Level 5  Level TBA: Pre-2009 was L5  3   

PURPOSE OF THE UNIT STANDARD 
This unit standard is for learners in the various fields of law enforcement, sovereignty of the state, military science, statutory intelligence and private security who recruit and maintain informers for the purpose of assisting in the prevention and resolving of crime. The learner will also be able to interview informers and building a trustworthy relationship with informers as well as utilize informers during the investigation process.

A person credited with this unit standard will be able to:
  • Assess the need for recruiting informers.
  • Recruit informers.
  • Handle informers. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
  • Communication NQF Level 4.
  • Mathematical literacy NQF Level 4. 
    		•

    UNIT STANDARD RANGE 
    The phrase "manage informers" should be understood to include the recruitment of informers and the maintaining of relationships with informers. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Assess the need for recruiting informers. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Current prescripts pertaining to the recruitment of informers are assessed in order to adhere to them. 
    ASSESSMENT CRITERION RANGE 
    Prescripts refer to but are not limited to specific organizational procedures, policies and directives.
     

    ASSESSMENT CRITERION 2 
    The role of informers in prevention and investigation processes is assessed to establish their influence on these processes. 

    ASSESSMENT CRITERION 3 
    The need for the recruitment of informers is assessed in order to influence the outcome of law enforcement processes. 
    ASSESSMENT CRITERION RANGE 
    Law enforcement processes may refer to but is not limited to reporting of crime, prevention of crime, investigation of crime, and any other processes which form part of private investigation processes.
     

    ASSESSMENT CRITERION 4 
    The use of informers in certain situations is assessed in terms of the potential advantages and disadvantages. 

    ASSESSMENT CRITERION 5 
    Types of informers are described in line with their different uses. 
    ASSESSMENT CRITERION RANGE 
    Type of informers must also include the categorizing of informers.
     

    SPECIFIC OUTCOME 2 
    Recruit informers. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Recruitment procedures of informers are explained in line with organizational specific procedures. 

    ASSESSMENT CRITERION 2 
    Aspects to be taken into account during the recruitment of informers are evaluated in order to determine the suitability of the candidates. 
    ASSESSMENT CRITERION RANGE 
    Aspects may refer to but are not limited to trustworthiness, agendas, safety measures and nature of the inciden.
     

    ASSESSMENT CRITERION 3 
    Methods to recruit informers are assessed in terms of when and how they should be used. 

    ASSESSMENT CRITERION 4 
    A recruited informer is assessed in order to compile a profile. 
    ASSESSMENT CRITERION RANGE 
    A profile of the recruited informer must include personal information, financial background, area of knowledge, personality and field of expertise and do not refer to an anonymous informer.
     

    SPECIFIC OUTCOME 3 
    Handle informers. 
    OUTCOME RANGE 
    Handle refers to but is not limited to the utilization of informers for various purposes. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The profile of the informer is compared to the modus operandi of the incident for selection purposes. 

    ASSESSMENT CRITERION 2 
    The purpose of briefing and debriefing sessions is assessed for use when establishing a relationship with the informer. 
    ASSESSMENT CRITERION RANGE 
    Relationship building may include but is not limited to the determination of the value of information provided, confidentiality, building/maintaining relationships and trustworthiness.
     

    ASSESSMENT CRITERION 3 
    Information obtained from informers is analyzed in order to sift and verify the quality of the information. 

    ASSESSMENT CRITERION 4 
    The differences between reliable, unreliable, and disinformation is evaluated in terms of the integrity/value of the information and the agenda of the informer. 

    ASSESSMENT CRITERION 5 
    Ways of tasking informers are analyzed in line with the nature of the incident and information at hand. 
    ASSESSMENT CRITERION RANGE 
    Ways may include written, verbal, electronic, telephone, short message system (sms), facsimile and one-on-one interview.
     

    ASSESSMENT CRITERION 6 
    The application of the reward systems is assessed in order to establish the need for rewarding the informer. 
    ASSESSMENT CRITERION RANGE 
    Reward systems may include but is not limited to rewards, incentives, ad hoc payments, in-kind rewards and operational advance.
     

    ASSESSMENT CRITERION 7 
    Feedback processes are evaluated in line with the need the investigation. 
    ASSESSMENT CRITERION RANGE 
    Need refers to the frequency of the investigation which refer to the nature of the incident, absentia of information and status of the case/incident.
     

    ASSESSMENT CRITERION 8 
    The application of the termination processes are evaluated in order to make an informed decision regarding the future use of informers. 
    ASSESSMENT CRITERION RANGE 
    The application process must include the determination of the impact of the effectiveness of informers in relation to success rate of crime/incident investigation processes.
     


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Any individual who wishes to be assessed against this unit standard (including assessment of RPL) may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or with an ETQA, that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA. Assessors must be competent in the outcome of the Unit Standard.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA according to the moderation guidelines in the relevant qualification and the relevant ETQA procedures. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Need for recruiting informers.
  • Current prescripts pertaining to the recruitment of informers.
  • Purpose of informers.
  • Advantages and disadvantages of utilization of informers.
  • Types of informers.
  • Recruitment procedures of informers.
  • Aspects to be taken into account during the recruitment of informers.
  • Methods to recruit informers.
  • Compilation of a profile of the recruited informer.
  • Application of the termination processes.
  • Modus operandi of the incident.
  • Purpose of briefing and debriefing sessions.
  • Relationship building.
  • Confidentiality, building/maintaining relationships and trustworthiness.
  • Obtaining information from informers.
  • Differences between reliable, unreliable, and disinformation.
  • Integrity/value of the information.
  • Agenda of the informer.
  • Ways of tasking informers.
  • Application of the reward systems.
  • Feedback processes. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in which responses display that responsible decisions, using critical thinking, have been made. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organization or community. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical, and/or language skills in the modes of written and/or oral presentation. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognizing that problem-solving contexts do not exist in isolation. 

    UNIT STANDARD ASSESSOR CRITERIA 
  • Must be competent in the outcomes of this unit standard.
  • Must have well-developed subject matter expertise.
  • At least 2 years practical experience.
  • Must be a registered assessor with the relevant ETQA. 
    		•

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 11996, "Recruit and maintain informers to assist in the prevention and resolving of crime", Level 5, 3 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  59989   National Certificate: Resolving of Crime  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2016-06-30  SAS SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. AFRIC POLICING INSTITUTE 
    2. BROOKLYN CITY COLLEGE (PTY) LTD RUSTENBURG CAMPUS 
    3. DAM SCHOOL OF POLICING 
    4. DAM SCHOOL OF POLICING POLOKWANE 
    5. DAM SCHOOL OF POLICING PRETORIA 
    6. DECENTRALISED TRAINING DURBAN 
    7. HJN TRAINING CC 
    8. HUMAN RESOURCE DEVELOPMENT CENTRE: EAST RAND 
    9. HUMAN RESOURCE DEVELOPMENT CENTRE: VAALRAND 
    10. JEPPE COLLEGE OF COMMERCE AND COMPUTER 
    11. SA POLOCE SERVICE 
    12. SHEPPERD ACADEMY 
    13. SOUTH AFRICAN POLICE SERVICE BASIC TRAINING PROVISION 
    14. SOUTH AFRICAN POLICE SERVICE BASIC TRAINING PROVISION INSTITUTION GRAA 
    15. SOUTH AFRICAN POLICE SERVICE BASIC TRAINING PROVISION INSTITUTION OUDS 
    16. SOUTH AFRICAN POLICE SERVICE DIAMONDFIELD IN SERVICE AND SPECIALIZED T 
    17. SOUTH AFRICAN POLICE SERVICE HUMAN RESOURCE DEVELOPEMENT CENTRE PIETER 
    18. SOUTH AFRICAN POLICE SERVICE IN SERVICE TRAINING PROVISION INSTITUTION 
    19. SOUTH AFRICAN POLICE SERVICE PROVINCIAL HEAD OFFICE EASTERN CAPE TRAIN 
    20. SOUTH AFRICAN POLICE SERVICE TRAINING INSTITUTION ALL SAINTS 
    21. SOUTH AFRICAN POLICE SERVICE TRAINING INSTITUTION NORTH WEST PROVINCE 
    22. STRATEGIC INVESTIGATIONS AND SEMINARS 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.