SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Describe how to manage anxiety and depression in the workplace 
SAQA US ID UNIT STANDARD TITLE
244571  Describe how to manage anxiety and depression in the workplace 
ORIGINATOR
SGB Life Skills 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 07 - Human and Social Studies People/Human-Centred Development 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
114938  Describe how to manage anxiety and depression in the workplace  Level 3  NQF Level 03   

PURPOSE OF THE UNIT STANDARD 
This Unit Standard will lead learners to acquire knowledge and skill to effectively manage anxiety and depression in themselves or others. It could be useful for peer and community counsellors and managers. It should make employers aware of the need for positive management of anxiety and depression to ensure productivity and the creation of a caring environment where anxious and depressed employees are supported and accommodated.

A manager in the context of this Unit Standard is the manager of a small business and first line managers of business units, team leaders and supervisors in medium and large organisations. The term business unit implies a small business, cost centre, section or department.

The Unit Standard was developed as a means of contributing to change in leadership focus and empowering managers to look at people issues.

The qualifying learner is capable of:
  • Describing anxiety and its impact on the workplace.
  • Describing depression and its impact on the workplace.
  • Distinguishing between anxiety and depression.
  • Investigating ways of supporting and accommodating anxiety and depression in the workplace. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in Communication at NQF level 2. 

    UNIT STANDARD RANGE 
    The typical scope of this Unit Standard is:
  • Anxiety and depression excluding manic depressives and psychotic conditions. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Describe anxiety and its impact on the workplace. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The concept of anxiety is explained and an indication is given of why people suffer from anxiety in their daily lives. 

    ASSESSMENT CRITERION 2 
    Indicators of anxiety are identified and an indication is given of the importance of early identification. 

    ASSESSMENT CRITERION 3 
    Possible reasons for workplace anxiety are identified with reference to work related, people related and environmental issues. 

    ASSESSMENT CRITERION 4 
    The impact of anxiety on the individual is explained with specific reference to personality and coping skills. 

    ASSESSMENT CRITERION 5 
    The impact of anxiety on the workplace is explained with specific reference to productivity. 

    SPECIFIC OUTCOME 2 
    Describe depression and its impact on the workplace. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The concept of depression is explained and an indication is given of why some people suffer from depression. 

    ASSESSMENT CRITERION 2 
    Indicators of depression are identified and an indication is given of why early identification is important. 

    ASSESSMENT CRITERION 3 
    The impact of depression on the individual is explained with reference to extreme behaviour change. 

    ASSESSMENT CRITERION 4 
    The impact of depression on the workplace is explained with reference to interpersonal relationships and personal effectiveness. 

    ASSESSMENT CRITERION 5 
    The relationship between self-esteem and depression is explained with examples. 

    SPECIFIC OUTCOME 3 
    Distinguish between anxiety and depression. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The difference between anxiety and depression is explained with reference to time frames. 

    ASSESSMENT CRITERION 2 
    The type of support needed by anxious or depressed individuals is compared in terms of counselling, therapy and referral. 

    ASSESSMENT CRITERION 3 
    The difference between anxiety and depression is explained in terms of productivity. 

    ASSESSMENT CRITERION 4 
    The relationship between anxiety, depression and stress is explained with reference to the consequences if indicators are ignored in a work situation. 

    SPECIFIC OUTCOME 4 
    Investigate ways of supporting and accommodating anxiety and depression in the workplace. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Factors that contribute to anxiety and depression of employees are investigated for a specific workplace. 

    ASSESSMENT CRITERION 2 
    The extent of anxiety and depression in a particular organisation or business unit is estimated in order to determine the need for a strategic intervention. 

    ASSESSMENT CRITERION 3 
    Suggestions are made for the support and accommodation of employees who suffer from anxiety or depression. 

    ASSESSMENT CRITERION 4 
    The importance of trust and confidentiality in supporting employees in the workplace is explained with reference to the right to confidentiality. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a candidate against this unit standard must be registered as an assessor with the relevant ETQA or ETQA where a Memorandum of Understanding (MOU) exists with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard must be accredited as a provider through the relevant ETQA or ETQA where a Memorandum of Understanding (MOU) exists with the relevant ETQA.
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines and the agreed ETQA procedures. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    The learner is able to identify and solve problems in suggesting ways to support or accommodate employees who suffer from anxiety or depression in a workplace. 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, organise and evaluate information in estimating the extent of anxiety and depression in a workplace. 

    UNIT STANDARD CCFO CONTRIBUTING 
    The learner is able to be cultural sensitive in identifying indicators of anxiety and depression. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 114938, "Describe how to manage anxiety and depression in the workplace ", Level 3, 2 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  67589   National Certificate: Equine Practices  Level 3  NQF Level 03  Reregistered  2023-06-30  CATHSSETA 
    Elective  49256   Further Education and Training Certificate: Counselling  Level 4  NQF Level 04  Reregistered  2023-06-30  HW SETA 
    Elective  58761   Further Education and Training Certificate: Early Childhood Development  Level 4  NQF Level 04  Reregistered  2023-06-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 3 At Work Recruitment Agency 
    2. A and N Training Institute (Pty) LTd 
    3. ABASUNGULI TRAINING SPESIALISTS (PTY) LTD 
    4. Acorser Corporate & Business Consulting t/a Acorser Academy 
    5. Agriventions Consulting 
    6. ALMENTA 240 ICHAF 
    7. Amogelang Marketing and Training 
    8. Ashley Kriel Skills Development Centre 
    9. Aubrey Nyiko Business Enterprise cc 
    10. Avax Training & Development 
    11. Bambanani Community Development Organisation NPO 
    12. Bavelile Consultants and Training 
    13. BERITAM PROJECTS AND TRAINING SOLUTIONS PTY LTD 
    14. BOLAND COLLEGE 
    15. BORDERGATE EVENTS MANAGEMENT AND PROJECTS 
    16. Brain Boosters Business Education (PTY) LTD 
    17. Brainwave Projects 1997 CC 
    18. Burgess School of Studies 
    19. Camblish Training Institute (Pty) Ltd 
    20. Centre for Creative Education/Iziko La Bantu Be Afrika NPC 
    21. College of Cape Town - Athlone Campus 
    22. College on Hills (Pty) Ltd 
    23. Compass Academy of Learning 
    24. Custoda Trust 
    25. Cutting Edge Training Solution Learning Resources 
    26. D M Management and Consulting 
    27. DEVELO CC 
    28. Dintshang Trading 
    29. Directflo 
    30. Early Inspiration 
    31. Early Learning Resource Unit (ELRU) 
    32. East London Technical t/a Buffalo City TVET College 
    33. EASTCAPE MIDLANDS COLLEGE BUSINESS UNIT (Uitenhage) (WA) 
    34. EBENEZER TRAINING HOUSE FOR EARLY LEARNING 
    35. EDU-Bless College 
    36. Edu-Build Institute 
    37. EDUTAK PRE-SCHOOL TRAINING AND DEVELOPMENT 
    38. Elgin Community College 
    39. Enjo Consultants (Pty) Ltd 
    40. Environment and Language Education Trust 
    41. EXCELLENCE ACADEMY AND YOUTH DEVELOPMENT CENTRE 
    42. FALSE BAY TECHNICAL VOCATIONAL EDUCATION & TRAINING COLLEGE 
    43. Faranang Business and Training Solutions PTY(LTD) 
    44. FURNITURE WORLD TRAINING CENTRE 
    45. Future Performance Training and Development 
    46. Future-Teacher (Pty) Ltd 
    47. Gauteng Baobab Early Learning Training Programme 
    48. Gert Sibande Public FET College - Central Office 
    49. Goldfields TVET College 
    50. Good News Trust 
    51. Grassroots Adult Education and Training Trust 
    52. Greater Soweto Association for Early Childhood Development 
    53. GWALA TRAINING SERVICES 
    54. HAVOHEJ CONSULTANCY 
    55. Heirs Training and Development 
    56. HOPE ACADEMIC AND SKILL CENTRE 
    57. HUGENOTE COLLEGE 
    58. ICM t/a Institute for Career Management 
    59. Ikusasa Lothisha t/a ECD Training Provider 
    60. Innovation College (Pty)Ltd 
    61. Institute of Professional Studies and Services 
    62. Isamon Vocational College of Excellence Pty Ltd 
    63. Isibani Skills Academy 
    64. Isibani Soluntu Development Trust 
    65. Itireleng Bokamoso Trading Development Services and Associates 
    66. Jabulani Training & Development 
    67. Joera Holdings (Pty) Ltd 
    68. K Boneng Consulting Services P 
    69. Kairos Soar Pty Ltd 
    70. Katehong Early Learning Resourse Unit (KELRU ) 
    71. Katiso-kuno Consulting 
    72. Keletsong Community Training & Resource Centre 
    73. Kgang-Kgolo Consulting 
    74. KHANIMAMBA TRAINING AND RESOURCE CENTRE 
    75. Khululeka Community Education Centre 
    76. Kids Academy 
    77. KING JAMES TRADING AND PROJECTS 
    78. Kitso Bokamoso Training Solution 
    79. KITSO TRAINING AND DEVELOPMENT 
    80. Klein Karoo Resource Centre 
    81. Legacy African Global Skills Academy Pty Ltd 
    82. Legacy Leap Skills Developmemt Institute (Pty) Ltd 
    83. Leronsa Trading Enterprise 
    84. Lerumo La Setshaba Trading Enterprise 
    85. LESEDI EDUCARE ASSOCIATION 
    86. LESEDI MOHAU DEVELOPMENT CENTRE 
    87. Li Lichule Trading cc 
    88. Loago Business Consulting 
    89. Lynne Hobbs cc 
    90. MASAKANE TRUST 
    91. MASIKHULE EARLY CHILDHOOD DEVELOPMENT CENTRE 
    92. Mass Computer Training and Printers 
    93. MATHS CENTRE INCORPORATING SCIENCES 
    94. Meals on Wheels Community Services - South Africa 
    95. MENTORNET (PTY) LTD 
    96. Mintirho Development Services 
    97. Mosima Service Training and Development Solutions 
    98. Motheo Training Institute Trust 
    99. MTL Training and Projects 
    100. NATAL EARLY LEARNING RESOURCE UNIT TRUST 
    101. Ndoma Mathodi Trading Enterprise 
    102. Netgrow Training Solutions 
    103. Networx for Career Development 
    104. New Beginnings Training and Development Organisation 
    105. New Hope Revival Organisation 
    106. Next Step Academy (Pty) Ltd 
    107. Nkqubela Community Developers 
    108. Noni Community Development 
    109. Northern Cape Rural TVET College 
    110. Northern Cape Urban College: Kimberley Campus 
    111. Northlink College 
    112. Northshore Trading 19CC t/a Makakhaunye Training and Development Agency 
    113. Ntataise Lowveld Trust 
    114. NTATAISE TRUST 
    115. Ntevho-Ketso Training and Recruitement Consultancy cc 
    116. Ntsangalala Business Enterprise 
    117. Orange Language Institute (Pty) Ltd 
    118. Orbit FET College - Central Office 
    119. Peddie Development Centre 
    120. Penreach 
    121. People Upliftments t/a POPUP Upliftment 
    122. Petra institute of Development (PTY) Ltd 
    123. PMA Holding (Pty) Ltd 
    124. PND Academy of Learning cc 
    125. PRO-ACTIVE PUBLIC SERVICES COLLEGE/PTY/LTD 
    126. Pro-Ed Training 
    127. Professional Development and Training Institute (Pty) Ltd 
    128. Progressive School of Business and Engineering (Pty) 
    129. QT Training (Pty) Ltd 
    130. RAMAZWI SECURITY SERVICES CC 
    131. Rampadise Education Training & Development Centre 
    132. Read Educational Trust 
    133. Realeboga Development Services 
    134. Regen Institute of Leadership and Management Education 
    135. REGIONAL EDUCARE COUNCIL 
    136. Retshetse Training Project 
    137. Rhodes University 
    138. Right 4 u College 
    139. SANTS College 
    140. Shiloh Training (Pty) Ltd 
    141. Sisazi Consulting 
    142. SITHUTHUKILE TRUST 
    143. Siyahluma Education Institute 
    144. Siyathuthuka Nursery School 
    145. Skills Development and Training Company (Pty) Ltd 
    146. South African Congress For Early Childhood Development 
    147. South Cape Public FET College - George Campus 
    148. Southern African Youth Movement 
    149. Spears Business and Life Couch Consulting (Pty) Ltd 
    150. SPS Consulting (Pty) Ltd 
    151. Sustainability Institute Trust 
    152. T Mabuya & Associates (Pty) Ltd 
    153. Teachers Learning Centre (Pty) Ltd 
    154. Tembe Service Providers 
    155. Tendazwau Trading 8 (PTY) LTD 
    156. Thabelanang t/a Thabelanang Trading Enterprise 
    157. The College of Modern Montessori 
    158. The Iscariota Group (Pty) Ltd 
    159. THE MATTHEW GONIWE SCHOOL OF LEADERSHIP AND GOVERNANCE 
    160. The Port Elizabeth Early Learning Centre 
    161. The Renaissance National Skills Development Centre 
    162. THE SKILLS EXTENSION TRAINING COMPANY 
    163. THE WELLNESS SPECIALIST 
    164. Thembekile training consulting 
    165. THUKAKGALADI INTEGRATED DEVELOPMENT PROJECT 
    166. THUSANANG TRUST 
    167. Thuto Ya Setshaba Training Services (Pty) Ltd 
    168. Thuto-Botshabelo Training and Projects (Pty) Ltd 
    169. Tiakeni Training Centre 
    170. TPN Training and Recruitment cc 
    171. Training and Resources in Early Education (TREE) 
    172. TRAINING AT WORK PTY LTD 
    173. TSHEPANG EDUCARE TRUST 
    174. Tshepo Hope Consulting 
    175. Ukwakhile Training 
    176. Umnotho We Afrika Foundation 
    177. Unathi Training 
    178. UNIVERSAL COLLEGE OUTCOMES SA 
    179. Vala Nge Bhetshu Human Capital Development (Pty) Ltd 
    180. VEB CELE & Associates (Pty) Ltd 
    181. Vinton Consulting Group 
    182. Vuselela TVET College 
    183. VUWA PROJECTS 
    184. Waterberg TVET College 
    185. Winston Academy 
    186. WonderKids Academy 
    187. World Pace Development and Training Institute 
    188. World Wide Education Providers(Pty)Ltd 
    189. Woz'obona Early Childhood Community Service Group 
    190. Yellow Media Learning Institute (Pty) Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.