SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Describe how to manage anxiety and depression in the workplace 
SAQA US ID UNIT STANDARD TITLE
244571  Describe how to manage anxiety and depression in the workplace 
ORIGINATOR
SGB Life Skills 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 07 - Human and Social Studies People/Human-Centred Development 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 3  NQF Level 03  2 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
114938  Describe how to manage anxiety and depression in the workplace  Level 3  NQF Level 03  2   

PURPOSE OF THE UNIT STANDARD 
This Unit Standard will lead learners to acquire knowledge and skill to effectively manage anxiety and depression in themselves or others. It could be useful for peer and community counsellors and managers. It should make employers aware of the need for positive management of anxiety and depression to ensure productivity and the creation of a caring environment where anxious and depressed employees are supported and accommodated.

A manager in the context of this Unit Standard is the manager of a small business and first line managers of business units, team leaders and supervisors in medium and large organisations. The term business unit implies a small business, cost centre, section or department.

The Unit Standard was developed as a means of contributing to change in leadership focus and empowering managers to look at people issues.

The qualifying learner is capable of:
  • Describing anxiety and its impact on the workplace.
  • Describing depression and its impact on the workplace.
  • Distinguishing between anxiety and depression.
  • Investigating ways of supporting and accommodating anxiety and depression in the workplace. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in Communication at NQF level 2. 

    UNIT STANDARD RANGE 
    The typical scope of this Unit Standard is:
  • Anxiety and depression excluding manic depressives and psychotic conditions. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Describe anxiety and its impact on the workplace. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The concept of anxiety is explained and an indication is given of why people suffer from anxiety in their daily lives. 

    ASSESSMENT CRITERION 2 
    Indicators of anxiety are identified and an indication is given of the importance of early identification. 

    ASSESSMENT CRITERION 3 
    Possible reasons for workplace anxiety are identified with reference to work related, people related and environmental issues. 

    ASSESSMENT CRITERION 4 
    The impact of anxiety on the individual is explained with specific reference to personality and coping skills. 

    ASSESSMENT CRITERION 5 
    The impact of anxiety on the workplace is explained with specific reference to productivity. 

    SPECIFIC OUTCOME 2 
    Describe depression and its impact on the workplace. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The concept of depression is explained and an indication is given of why some people suffer from depression. 

    ASSESSMENT CRITERION 2 
    Indicators of depression are identified and an indication is given of why early identification is important. 

    ASSESSMENT CRITERION 3 
    The impact of depression on the individual is explained with reference to extreme behaviour change. 

    ASSESSMENT CRITERION 4 
    The impact of depression on the workplace is explained with reference to interpersonal relationships and personal effectiveness. 

    ASSESSMENT CRITERION 5 
    The relationship between self-esteem and depression is explained with examples. 

    SPECIFIC OUTCOME 3 
    Distinguish between anxiety and depression. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The difference between anxiety and depression is explained with reference to time frames. 

    ASSESSMENT CRITERION 2 
    The type of support needed by anxious or depressed individuals is compared in terms of counselling, therapy and referral. 

    ASSESSMENT CRITERION 3 
    The difference between anxiety and depression is explained in terms of productivity. 

    ASSESSMENT CRITERION 4 
    The relationship between anxiety, depression and stress is explained with reference to the consequences if indicators are ignored in a work situation. 

    SPECIFIC OUTCOME 4 
    Investigate ways of supporting and accommodating anxiety and depression in the workplace. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Factors that contribute to anxiety and depression of employees are investigated for a specific workplace. 

    ASSESSMENT CRITERION 2 
    The extent of anxiety and depression in a particular organisation or business unit is estimated in order to determine the need for a strategic intervention. 

    ASSESSMENT CRITERION 3 
    Suggestions are made for the support and accommodation of employees who suffer from anxiety or depression. 

    ASSESSMENT CRITERION 4 
    The importance of trust and confidentiality in supporting employees in the workplace is explained with reference to the right to confidentiality. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a candidate against this unit standard must be registered as an assessor with the relevant ETQA or ETQA where a Memorandum of Understanding (MOU) exists with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard must be accredited as a provider through the relevant ETQA or ETQA where a Memorandum of Understanding (MOU) exists with the relevant ETQA.
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines and the agreed ETQA procedures. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    The learner is able to identify and solve problems in suggesting ways to support or accommodate employees who suffer from anxiety or depression in a workplace. 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, organise and evaluate information in estimating the extent of anxiety and depression in a workplace. 

    UNIT STANDARD CCFO CONTRIBUTING 
    The learner is able to be cultural sensitive in identifying indicators of anxiety and depression. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 114938, "Describe how to manage anxiety and depression in the workplace ", Level 3, 2 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  67589   National Certificate: Equine Practices  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CATHSSETA 
    Elective  49256   Further Education and Training Certificate: Counselling  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  HW SETA 
    Elective  58761   Further Education and Training Certificate: Early Childhood Development  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A and N Training Institute Pty LTd 
    2. Abongwe Amangwane NPC 
    3. ALMENTA 240 ICHAF 
    4. Amogelang Marketing and Training 
    5. Arden School of Management 
    6. Asakhane ECD Training Centre 
    7. Ashley Kriel Skills Development Centre 
    8. Aubrey Nyiko Business Enterprise cc 
    9. Avax Training Development 
    10. B T Group of Companies PTY Ltd 
    11. Boikgantsho Consulting Events cc 
    12. Boland College 
    13. Bordergate Events Management And Projects 
    14. Brainwave Projects 1997 PTY Ltd 
    15. Browers Entertainment 
    16. Buffalo City TVET College 
    17. Buhlebodwa Trading Enterprise 1 
    18. Burgess School of Studies 
    19. CMA Investments 34 Pty Ltd 
    20. CMM Training and Development Pty Ltd 
    21. Compass Academy of Learning 
    22. Conferencing LK Company 
    23. Custoda Trust 
    24. Damelin Correspondence College (Pty) Ltd 
    25. Dee s Training PTY LTD 
    26. Drewmach Branding Solutions Pty Ltd 
    27. Dynamic ECD Institute 
    28. Dynamic Safety Solutions 
    29. Early Inspiration 
    30. Early Learning Resource Unit ELRU 
    31. EDU Bless College 
    32. Edu Build Institute 
    33. EDUTAK PRE SCHOOL TRAINING AND DEVELOPMENT 
    34. Enjo Consultants Pty Ltd 
    35. Environment and Language Education Trust 
    36. Esigangeni General Trading 
    37. False Bay Technical Vocational Education Training College 
    38. Faranang Business and Training Solutions PTY LTD 
    39. Feed The Babies Fund 
    40. Footballers Investment Pty Ltd 
    41. Franzos Projects 
    42. Future Performance Training and Development 
    43. Future Teacher Pty Ltd 
    44. George Steven Academy 
    45. Giver of Givers Foundation Organisation 
    46. Golang Kulani ELC 
    47. Grassroots Adult Education and Training Trust 
    48. Greater Soweto Association for Early Childhood Development 
    49. Gwala Training Services 
    50. Helpers For Life NPC 
    51. Highveld Training Academy and Business Solutions 
    52. Hope Academic And Skill Centre 
    53. Imisebeyelanga Services 
    54. Isibani Skills Academy 
    55. Isibani Soluntu 
    56. Joera Holdings Pty Ltd 
    57. Kairos Soar Pty Ltd 
    58. Katiso kuno Consulting 
    59. Keletsong Community Training Resource Centre 
    60. KELRU 
    61. Kenako Jwale Skills Development and Training Centre 
    62. Khanimamba Training And Resource Centre 
    63. Khululeka Community Education Centre 
    64. KING JAMES TRADING AND PROJECTS 
    65. KITSO TRAINING AND DEVELOPMENT 
    66. Klein Karoo Resource Centre 
    67. Leratham Supply Distribution and Enterprise 
    68. Leronsa Trading Enterprise 
    69. Lesedi Educare Association 
    70. LESEDI MOHAU DEVELOPMENT CENTRE 
    71. Lesias Educational Services 
    72. Little Elephant Training Centre For Early Educationt a LETCEE 
    73. Loago Institute Pty Ltd 
    74. Lynne Hobbs cc 
    75. Majahd Educational Services Multi Purpose Primary Co operative Limited 
    76. Masikhule Early Childhood Development Centre NPC 
    77. Maths Centre Incorporating Sciences 
    78. MENTORNET PTY LTD 
    79. Mmuso and Associates 
    80. Mosima Service Training and Development Solutions 
    81. Motheo Training Institute Trust 
    82. Muthu Consultants Pty Ltd 
    83. Natal Early Learning Resource Unit NPC 
    84. NC Compliance Solutions 
    85. Ndalo Wellness Studio 
    86. Netgrow Training Solutions 
    87. Networx for Career Development 
    88. New Beginnings Training and Development Organisation 
    89. Next Step Academy Pty Ltd 
    90. Noni Community Development 
    91. Northlink College 
    92. Ntataise Lowveld Trust 
    93. Orchards Graduate School Pty Ltd 
    94. Palat Rophe Skills and Training PTY LTD 
    95. Petra institute of Development PTY Ltd 
    96. PMA Holding Pty Ltd 
    97. PND Academy of Learning cc 
    98. POPUP Upliftment 
    99. PRO ACTIVE PUBLIC SERVICES COLLEGE PTY LTD 
    100. Pro Ed Training 
    101. Rampadise Education Training Development Centre 
    102. Realeboga Bakubung Training and Development Agency 
    103. Realeboga Development Services 
    104. Redefined Skills Training and Development 
    105. Regen Institute of Leadership and Management Education 
    106. REGIONAL EDUCARE COUNCIL 
    107. Reyapele Human and Organisational Development 
    108. Rhuboni 
    109. Right 4 u College PTY Ltd 
    110. Seanapyane Resources Pty Ltd 
    111. Shiloh Training Pty Ltd 
    112. Sisanda Traders Pty Ltd 
    113. Sisazi Consulting 
    114. Siyahluma Education Institute PTY Ltd 
    115. SIYATHELA EARLY LEARNING ASSOCIATION 
    116. Siyathuthuka Nursery School 
    117. SK Empire Consultancy 
    118. Skills Catalyst Consultants 
    119. South African Congress For Early Childhood Development 
    120. T Mabuya Associates Pty Ltd 
    121. Teachers Learning Centre Pty Ltd 
    122. Tembe Service Providers 
    123. The Beneficiation Academy 
    124. The College of Modern Montessori 
    125. The Iscariota Group Pty Ltd 
    126. The Matthew Goniwe School of Leadership and Governance 
    127. THE SKILLS EXTENSION TRAINING COMPANY 
    128. The Wellness Specialist 
    129. Thukakgaladi Integrated Development Project 
    130. THUSANANG TRUST 
    131. Thuto Botshabelo Training and Projects Pty Ltd 
    132. Too See Consulting Pty Ltd 
    133. TREE 
    134. Tshepang Educare Trust 
    135. Ubuntu Care and Development 
    136. Umgungundlovu TVET College 
    137. Unathi Training 
    138. Universal College Outcomes SA 
    139. Vuselela TVET College 
    140. VUWA PROJECTS 
    141. West Coast TVET College 
    142. WESTERN COLLEGE FOR FURTHER EDUCATION AND TRAINING 
    143. WilRatty Consultants PTY Ltd 
    144. WonderKids Academy 
    145. World Wide Education Providers Pty Ltd 
    146. Yellow Media Learning Institute Pty Ltd 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.