SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Handle complaints and problems 
SAQA US ID UNIT STANDARD TITLE
244179  Handle complaints and problems 
ORIGINATOR
SGB Security 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 08 - Law, Military Science and Security Safety in Society 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
11500  Receive, report and react to customer complaints within a security environment  Level 3  NQF Level 03   

PURPOSE OF THE UNIT STANDARD 
The purpose of this unit standard is to equip learners with the necessary skills, knowledge and attitudes that will enable them to handle customer complaints in a given environment or area of responsibility. This unit standard is to provide persons with the competencies to deal with customers, understand their complaints and use various strategies to resolve complaints.

A person credited with this unit standard will be able to:
  • Assess customer needs and complaints.
  • Respond to customer inquiries and problems.
  • Communicate with customer to resolve problems and complaints. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
  • Communication at NQF Level 2 or equivalent.
  • Mathematical Literacy at NQF Level 2 or equivalent. 

  • UNIT STANDARD RANGE 
    The term customer also refers to internal and external customers and clients as well as stakeholders and role-players integral to an organisation or business.

    A given situation may refer to but is not limited to case studies, role-plays and structured scenarios. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Assess customer needs and complaints. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Customer needs are identified in order to assist in the provision of customer service. 

    ASSESSMENT CRITERION 2 
    Customer concerns are identified to anticipate potential complaints. 

    ASSESSMENT CRITERION 3 
    Customer enquiries are assessed to determine the actions and responses to the enquiry. 

    SPECIFIC OUTCOME 2 
    Respond to customer enquiries and problems. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Causes of customer dissatisfaction are identified to inform possible reaction strategies. 

    ASSESSMENT CRITERION 2 
    Methods to resolve problems are assessed in order to match them with specific problems. 

    ASSESSMENT CRITERION 3 
    A selected method is used to resolve a customer complaint. 

    ASSESSMENT CRITERION 4 
    Negotiation and communication techniques are applied in order to reach agreement. 

    ASSESSMENT CRITERION 5 
    A solution is implemented according to reached agreement. 

    ASSESSMENT CRITERION 6 
    The importance of recording and actioning of complaints are described in terms of their future influence on the organisation. 
    ASSESSMENT CRITERION RANGE 
    Recorded may include but is not limited to in occurrence book, pocket book, customer visit document, digital, etc, Communicated may include but are not limited to Two-way radio, telephone, verbally, digital, etc.
     

    SPECIFIC OUTCOME 3 
    Build and maintain customer relationships. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The role of customer relations is described in terms of their potential consequences on the organisation. 

    ASSESSMENT CRITERION 2 
    Customer service techniques are described in terms of their uses within a specific organisation. 

    ASSESSMENT CRITERION 3 
    Customer service techniques are applied in a given situation. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Refer to the Specific Outcomes and the Assessment Criteria contained in this unit standard and specifically to:
  • Principles of conflict resolution.
  • Company policy and workplace procedures.
  • Interpersonal skills and customer needs.
  • Customer care. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems related to customer complaints and problems. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others to bring about the speedy resolution of customer complaints and problems. 

    UNIT STANDARD CCFO ORGANISING 
    Organise oneself and one's activities so that causes of customer dissatisfaction are identified and dealt with in accordance with workplace procedures. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information related to the handling and responding to customer complaints and problems regarding security services rendered. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively with customers and superiors in order to solve complaints and problems that arise. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding the world as a set of related systems in that if customer inquiries are not attended to according to workplace procedures and company policy it could lead to loss of business. 

    UNIT STANDARD CCFO CONTRIBUTING 
    In order to contribute to the full personal development of each learner and the social and economic development of society at large, it must be the intention underlying any programme of learning to make an individual aware of the importance of: Being culturally and aesthetically sensitive across a range of social contexts when dealing with customer complaints and problems. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 11500, "Receive, report and react to customer complaints within a security environment", Level 3, 6 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  58577   National Certificate: General Security Practices  Level 3  NQF Level 03  Reregistered  2023-06-30  SAS SETA 
    Elective  61609   Further Education and Training Certificate: Volunteer Support  Level 4  NQF Level 04  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 2000 SIMUNYE SECURITY TRAINING ACADEMY 
    2. 20TH CENTURY RISK AND SATETY CONSULTANCY 
    3. 24/7 Security Services 
    4. Abalandi Holdings 
    5. ABAPHICOTHI SECURITY SOLUTIONS 
    6. ABONGILE MNYANDA TRADING CC T/A EKO KOBRA 
    7. ADT SECURITY SERVICES PTY LTD 
    8. ADVANCED RISK SOLUTIONS 10000 (PTY) LTD 
    9. AFIKA AMECEBO CC 
    10. Afri Guard(pty)ltd 
    11. AGB SAFETY AND SECURITY 
    12. AIM TRAINING 
    13. AIM TRAINING ACADEMY 
    14. AIM TRAINING ACADEMY - BUNDU 
    15. AIM TRAINING ACADEMY - CURLEWS 
    16. AIM TRAINING ACADEMY ASM 
    17. AIM TRAINING ACADEMY CAMP LETABA 
    18. AIM TRAINING ACADEMY CAMP SKUKUZA 
    19. AIM TRAINING ACADEMY MANYALETI 
    20. AIM TRAINING ACADEMY PHALABORWA 
    21. AIM TRAINING ACADEMY STEELPOORT 
    22. AKAF BODYGUARDS 
    23. AKHOLEKILE (PTY) LTD 
    24. ALUTE SA PTY LTD 
    25. Amukelani Training and Compliance 
    26. Arise and Shine Security 
    27. ASEZASECURITY AND PROJECTS 
    28. ASIKHULUME SECURITY SERVICES 
    29. Avscan Training Cape Town 
    30. Avscan Training Durban 
    31. AVSCAN TRAINING PTY LTD BOKSBURG 
    32. BAGATLAMEDI SECURITY AND CLEANING SERVICES 
    33. Bahale Monakedi Trading & projects pty Ltd 
    34. BAKHOANA MANAGEMENT AND BUSINESS COLLEGE PTY LTD 
    35. BAMBILIZWE INVESTMENTS HOLDINGS 
    36. Bankam Security Services Cc 
    37. BEETEES CABS CC 
    38. BEST CHOICE TRADING AND TRAINING 
    39. BIGSCREEN SECURE SOLUTIONS 
    40. BITLINE SA 368 CC 
    41. BLACKEN SECURITY SERVICES 
    42. BM SKILLS DEVELOPMENT (PTY) LTD 
    43. BOKAMOSO INSTITUTE OF SOUTH AFRICA 
    44. BOKANG CONSULTING SERVICES (PTY) LTD 
    45. BONGA AND PRAISE 
    46. BONGUMUSO SECURITY TRAINING AND SERVICES (PTY) LTD 
    47. BOTHAKGA PROTECTION AND SECURITY HOLDINGS (PTY) LTD 
    48. BRAINWAVE PROJECTS 1928 
    49. Bravospace 139 cc T/A Metro Skills Academy (PORT ELIZABETH) (TP) 
    50. BRIGHTSTAR SECURITY SERVICE AND CLEANING CC 
    51. BTC TRAINING AFRICA PTY LTD 
    52. BUHLE SECURITY AND CLEANING SERVICES 
    53. BULCOF SECURITY AND CLEANING SERVICES 
    54. C G S CORPORATE SECURITY SERVICES PTY LTD 
    55. CALVARY ENTERPRISE 
    56. Campus and School Safety Training institute 
    57. CAPE CANINE SERVICES 
    58. CAVE SECURITY AND TRAINING 
    59. CC PROTECTION AND INVESTIGATION SERVICE PTY LTD 
    60. CEDMAD TRADING AND PROJECTS 
    61. CHE GUEVARA SECURITY AND TRAINING ACADEMY (PTY) LTD 
    62. CHILLIE CHILD BUSINESS CONSULTING 22 CC 
    63. Chithi Holdings 
    64. CODE SOLOMON PROTECTION 
    65. COLLINS SEBOLA FINANCIAL SERVICES (PTY) 
    66. Constellis SA Pty Ltd 
    67. COUNTERINTELLIGENCE SAFETY AND SECURITY 
    68. COUVER SECURITY SERVICES CC 
    69. CSG SKILLS INSTITUTE PTY LTD 
    70. DA CHAMP DISTRIBUTION 
    71. DE MAK TRADERS AND SECURITY SERVICES CC 
    72. DENVINLEE WILDLIFE MANAGEMENT CC 
    73. Dikha Security Cleaning Services 
    74. DIMASI TRAINING PROVIDERS 
    75. DK SPECIALIZED SECURITY SERVICES 
    76. DLAMBULO INVESTMENTS PTY LTD 
    77. DOUBLE ACTION SECURITY TRAINING ACADEMY MPUMALANGA 
    78. DOUBLE OPTION TRADING 120 (PTY) LTD AND SECURITY TRAINING CENTRE 
    79. DUIWELSKLOOF ARMED RESPONSE 
    80. Duluma Financial and Security Services 
    81. DWANDZANI PROJECTS CC 
    82. DYNAMIC ALTERNATIVES PTY LTD 
    83. E FOCUS ENTERPRISE (PTY) LTD 
    84. EAST LONDON TECHNICAL T/A BUFFALO CITY COLLEGE (BUFFALO CITY TVET COLLEGE) 
    85. EASY SECURITY AUTO GATES AND GUARDS CC 
    86. EC SECURITY SERVICES 
    87. EDOLGRE EVENT MANAGEMENT SOLUTIONS PTY LTD 
    88. EEL PROTECTION SERVICES THEMBALUVHILO 
    89. EKHURHULENI SHOOTING AND TRAINING ACADEMY 
    90. Ekurhuleni East College For TVET 
    91. EKURHULENI EAST TVET COLLEGE 
    92. EKURHULENI WEST TVET COLLEGE 
    93. ELASON PRO-ACTIVE SECURITY (PTY) LTD 
    94. ELRMATE COLLEGE 
    95. EMC TRAINING AND CONSULTING (PTY) LTD 
    96. ENGIE SECURITY SERVICES TRAINING AND DEVELOPMENT CENTRE PTY LTD 
    97. ENPOWER TRAINING SERVICES PTY LTD 
    98. EXPRO PROTECTION SERVICES CC 
    99. EYABANTU BUSINESS & SKILLS DEVELOPMENT T/A EYABANTU SAFETY AND SECURITY ACADEMY DURBAN 
    100. EZINGENI SECURITY AND CLEANING PTY LTD 
    101. FAKUDE FAMILY SECURITY CC 
    102. FALCON FIREARM ACADEMY 
    103. FAST CATCH SECURITY AND TRAINING SERVICES CC 
    104. FIDELITY SECURITY CORPORATE SERVICES CAPE TOWN 
    105. Fidelity Security Services 
    106. FIRMSTONE CONSULTING AND SECURITY ACADEMY 
    107. FORUM SEKURITEIT 
    108. G AND S SECURITY SOLUTIONS AND TRAINING 
    109. G4S SECURE SOLUTIONS (SA) (PTY) LTD BOKSBURG 
    110. G4S SECURE SOLUTIONS (SA) (PTY) LTD CAPE TOWN 
    111. G4S SECURE SOLUTIONS (SA) (PTY) LTD ROSSLYN 
    112. G4S SECURE SOLUTIONS (SA) (PTY) LTD KZN 
    113. G4S SECURE SOLUTIONS (SA) (PTY) LTD PORT ELIZABETH 
    114. G4S SECURE SOLUTIONS - PRETORIA 
    115. GAJENI SE GROUP 
    116. Gaodav Protection & Training 
    117. GENESIS K9 GROUP (PTY) LTD 
    118. GINGIRIKANI SECURITY SERVICES CC 
    119. GLOBAL SAFESKYZ 
    120. GOLDFIELDS TVET COLLEGE 
    121. GOLDMAN COLLEGE (PTY) LTD 
    122. GS PROTECTION GROUP 
    123. GUNDO SECURITY & SUPPLY CC 
    124. HAZOEMA TRADING ENTREPRISE CC 
    125. Henque 3375 
    126. HIGH RISK TRAINING PTY LTD 
    127. HLAESEKANI SECURITY SERVICES 
    128. HLUMA SECURITY SERVICES 
    129. HUMAN RESOURCE DEVELOPMENT CENTRE PRETORIA 
    130. HUMAN RESOURCE DEVELOPMENT CENTRE: NORTH RAND 
    131. ICARUS GUARDING SERVICES PTY LTD 
    132. ICON SECURITY SERVICES GROUP (PTY) LTD 
    133. IFIHLILE TRAINING ACADEMY GAUTENG 
    134. Ihawu VIP Protection and security Services 
    135. IJABA INTERGRATED SECURITY SERVICES (PTY) LTD 
    136. Ikhwezi Training Institute (Pty) Ltd 
    137. IMVULA SKILLS DEVELOPMENT ACADEM Y 9PTY) LTD -DRBAN BRANCH 
    138. IMVULA SKILLS DEVELOPMENT ACADEMY 
    139. IMVULA SKILLS DEVELOPMENT ACADEMY (PTY) LTD CAPE TOWN BRANCH 
    140. INFANTRY SCHOOL 
    141. INGELOSI TRADING 192 CC 
    142. Inkwe Sekuriteit Bk 
    143. INSIMBI SECURITY TRAINING CENTRE 
    144. INSTITUTE FOR PERSONAL CLOSE PROTECTION 
    145. IRW SECURITY CLEANING AND LABOUR RECRUITMENT CC 
    146. ISASA SECURITY TRAINING CC 
    147. ITO FOCUS PHOLE 
    148. JABULANI SECURITY 
    149. JFH Holding Pty Ltd 
    150. JJM SECURITY 
    151. JODIGYN (PTY) LTD 
    152. JOHN FAZA ENTERPRISES 
    153. K9 REVELATION SERVICES 
    154. KALLVEST (PTY) LTD 
    155. KEDISANG SECURITY 
    156. KHOMBO SECURITY AND TRAINING CC 
    157. KNO SECURITY AND SUPPLY SERVICES (PTY) LTD 
    158. Kunzima Training Centre and Projects 
    159. L AND L TRAINING 
    160. LAMS KWENA RESCUE 
    161. LEBZ PEKEDI CONSTRUCTION AND TRAIDING (PTY) LTD 
    162. Lempitse Trading Enterprise 131 Pty Ltd 
    163. Lesedi Security And Training Servic Es 
    164. LIFESHIELD HOME SECURITY AND PROJECTS PTY LTD 
    165. LIVHU NA MASHUDU SECURITY AND TRADING CC 
    166. LUANAMETRADING ENTERPISE 
    167. LUFAFLO SOLUTIONS PTY LTD 
    168. LUFATINGE CONSTRUCTION AND GENERAL TRADING 
    169. LWAZI ACADEMY OF LEARNING 
    170. M SIBANGO INTERNATIONAL SECURITY PTY LTD 
    171. MA SECURITY TRAINING AND PRIVATE INVESTIGATION 
    172. MABASO HOLDINGS 
    173. MABOTWANE SECURITY SERVICES CC 
    174. MADUNA PROTECTION SERVICES CC 
    175. MAGLESH FACILITIES MANAGEMENT PTY LTD 
    176. Magugununu Paul Zwane Pty Ltd 
    177. MAHAMOTSA TRADING ENTERPRISE CC 
    178. MAJUBA TVET COLLEGE 
    179. Maktshif Security Training Services Pty Ltd 
    180. MALOPE PHAHLA TRADING AND PROJECTS 
    181. MALUTI TVET COLLEGE KWETUSONG CAMPUS 
    182. MANGWEVU SECUTRITY SERVICES PTY LTD 
    183. MARY AND DAUGHTERS PROPERTIES 
    184. MAS SAFE SECURITY CC 
    185. Mason Consultancy Pty Ltd 
    186. MASUTHA TRAINING AND SECURITY SERVICES 
    187. MATIM BUSINESS CONSULTANTS 
    188. MATIMBA SAFETY AND SECURITY (PTY) LTD 
    189. MATOME AND MOLOTO PROTECTION SERVICES 
    190. MAXIMUM NOTIONS PRIVATE INVESTIGATORS CC 
    191. MBUDZANA DZANGA TRADERS CONSTRUCTION AND SECURITY 
    192. MDIDWA SECURITY SERVICES 
    193. MEC TRAINING (PTY) LTD 
    194. Metro 50 Security Services 
    195. Mgwambani Security & Projects Pty Ltd 
    196. MIDI GENERAL TRADING PTY LTD 
    197. MIDRAND TRAINING ACADEMY PTY LTD 
    198. MILITES DEI SECURITY SERVICES (PTY) LTD 
    199. MILLCREEK TRADING CC 
    200. MISHO''S INVETMENTS 
    201. MJAYELI SECURITY (PTY) LTD 
    202. MMAPHUTHI SECURITY CC 
    203. MMASEBKO TRAINING SECURITY CENTRE 
    204. MODE SECURITY MPUMALANGA 
    205. Mode Security PTY LTD 
    206. MODISE COMPUTER COLLEGE 
    207. MOLAO ACADEMY 
    208. MOLAPO-MOTLE ENTERPRISES 
    209. MOLEMA DEVELOPMENT TRAINING 
    210. MOLEMA GROUP HOLDINGS 
    211. MOLWANTWA TRADING CONSTRUCTION 
    212. MONTANA KONSTRUKSIE 
    213. MOTLATLA PROSPERITY HOLDINGS 
    214. MOTLHABANE RISK MANAGEMENT SERVICES 
    215. MUBENGA LA FAMILLE PTY LTD 
    216. MUSTEK UNLIMITED 
    217. MUTENDA SECURITY SERVICES CC 
    218. Muteo Security Solution & Cleaning Services 
    219. MUTHAMANI GENERAL SECURITY SERVICES 
    220. MZILANKALA DEVELOPMENT AND PROJECTS CC 
    221. Nare Security Training and Protection Services 
    222. NATIONAL PROFESSIONAL SECURITY SERVICES CC 
    223. NCEDA CLEANING AND SECURITY SERVICES 
    224. NDIVHUWO SECURITY TRAINING 
    225. NEMJA SECURITY AND PROJECTS CC 
    226. NEWAY SECURITY 
    227. NINA WIZ TRADING ( PTY ) LTD 
    228. NKANGALA TVET COLLEGE 
    229. Nkhangwe Trading Enterprise 
    230. NOMADUKU SECURITY SERVICES CC 
    231. NOMAGWANISHE INVESTMENT CC 
    232. NORTHERN GOURMET TRADERS AND SECURITY SERVICES CC 
    233. NORTHERN PROVINCE TRAINING ACADEMY 
    234. NS 64 BUSINESS ENTERPRISE 
    235. NU LAW FIREARMS COMPLIANCE 
    236. Nyaluvhani Project 
    237. NYANDENI SECURITY SERVICES 
    238. OMEGA RISK SOLUTIONS 
    239. Onalenna Security Services and General Trading Pty Ltd 
    240. ONGOTI RISK MANAGEMENT SERVICES 
    241. Orbis Security Solutions Pty Ltd 
    242. ORBIT TVET COLLEGE 
    243. PASE ADVANCED TRAINING CONCEPT PTY LTD 
    244. Pearl Coral Securities 
    245. PERFOMANCE DEVELOPMENT INSTITUTE 
    246. Phakama Security 
    247. PHEPHENG TRAINING (PTY) LTD 
    248. PHUHLISO TRAINING ACADEMY 
    249. PHUMLA MANGWENIS TRADING AND PROJECTS PTY LTD 
    250. PIROT SECURITY SERVICES 
    251. POSEIDAN SECURITY SERVICE PTY LTD 
    252. PRO ARM FIREARM TRAINING ACADEMY 
    253. PRO SECURE PTY LTD 
    254. PROTEA COIN GROUP (ASSETS IN TRANSIT AND ARMED REACTION) 
    255. PROTOCOL K9 PTY LTD 
    256. QHAKUPHELA TRADING 
    257. QHIMECI TRADING ENTERPRISE 
    258. Quiver Security Services Cc 
    259. R Protections Pty Ltd 
    260. RAMAZWI SECURITY SERVICES CC 
    261. RHEE SECURITY SERVICES 
    262. RI A LINDA SECURITY SOLUTIONS 
    263. RIA SEBETSA SECURITY SERVICES CC 
    264. RIALIVHUWA SECURITY SERVICES 
    265. RISENGASECURITY TRAINING SERVICES 
    266. ROMULA BUSINESS ENTERPRISES T/A SIYAFUNDA SECURITY ACADEMY 
    267. ROTOVHEDZA SECURITY SERVICES 
    268. SA PROTECTION AND SECURITY UNIT (PTY) LTD 
    269. SA TIGER SECURITY 
    270. SAAF PROTECTION SERVICE TRAINING WING 
    271. SAHO INVESTMENT CC 
    272. SAKHI'SIZWE SECURITY SERVICES CC 
    273. SASOL GROUP SERVICES 
    274. SBV SERVICES BLOEMFONTEIN 
    275. SBV SERVICES MIDRAND 
    276. SBV SERVICES PORT ELIZABETH 
    277. SBV SERVICES PRETORIA 
    278. SBV SERVICES RICHARDSBAY 
    279. SBV SERVICES RUSTENBURG 
    280. SCORPION RISK SERVICES CC 
    281. SCOTTIE PROJECTS 
    282. SECURITAS SPECIALIZED SERVICES PTY LTD 
    283. SECUTRAIN 
    284. SEDIBENG COLLEGE FET 
    285. SETHIKE TRADING 
    286. SHALUZA PROTECTION FORCE CC 
    287. SHAMARIAH SECURITY AND TRAINING 
    288. SHEPPERD ACADEMY 
    289. Shining Star Security and Projects 
    290. SIBANYE GOLD PROTECTION SERVICES 
    291. SIBANYE GOLD PROTECTION SERVICES (PTY) LTD NORTH WEST RUSTENBURG 
    292. SILWAYIPHI CLEANING SECURITY SERVICES 
    293. SIPHEFU BUSINESS SOLUTIONS (PTY) LTD 
    294. SIPHOCOPS SECURITY 111 KERK STREET MEUBEL SENTRUM JHB 
    295. SIRIUS RISK MANAGEMENT (PTY) LTD 
    296. SIT INVESTMENT HOLDINGS 
    297. SIVA SECURITY SERVICES 
    298. SIYANIVIKELA SECURITY SERVICES 
    299. SIYASEBENTA TRADING ENTERPRISE 
    300. SLAMULELE SECURITY COMPANY 
    301. SNAP SOLUTIONS NETWX PTY LTD 
    302. SOLID PROTECTION SERVICES PTY LTD 
    303. SOUTH AFRICAN MARSHALL (PTY) LTD 
    304. SOUTH AFRICAN POLICE SERVICE TRAINING INSTITUTION ALL SAINTS 
    305. SOUTH AFRICAN POLICE SERVICE TRAINING INSTITUTION LIMPOPO PROVINCE 
    306. SOUTH AFRICAN POLICE SERVICES MPUMALANGA 
    307. SOUTH AFRICAN RESERVE BANK DURBAN 
    308. SOUTH AFRICAN RESERVE BANK JOHANNESBURG 
    309. SOUTH AFRICAN RESERVE BANK TRADING AS SOUTH AFRICAN BANK NOTE 
    310. SOUTH AFRICAN RESERVE BANK TRADING AS SOUTH AFRICAN MINT 
    311. SOUTH AFRICAN WING SECURITY CC 
    312. Spot Reaction Pty Ltd 
    313. SQUADRON VIKELA SECURITY 
    314. SSG Security Solutions Pty Ltd 
    315. Staff Management Services 
    316. STALLION LEARNING CENTRE PTY LTD 
    317. STALLION SECURITY PTY LTD WESTERN CAPE BRANCH 
    318. STRONG TRAINING ACADEMY THOHOYANDOU 
    319. TACKLE HOF TRADING 
    320. TACTICAL AND STRATEGIC SECURITY TRAINING 
    321. TACTICAL K9 AFRICA 
    322. Tactical Reaction Services Cc 
    323. TACTICAL TASK FORCE AND TRAINING ACADEMY 
    324. TASA RISK MANAGEMENT 
    325. TDP Enterprise and Projects (Pty) Ltd 
    326. TENSHO PTY LTD 
    327. THE BUSINESS ZONE 607 CC 
    328. THE LADY BOSS SECURITY SERVICES 
    329. THEMBANATHI SECURITY SAFETY AND CLEANING SERVICES 
    330. THINETI SECURITY AND TRAINING 
    331. THINGA SECURITY TRAINING SERVICES CC 
    332. THIZRAM 
    333. THLAPI SECURITY AND PROJECTS (PTY) LTD 
    334. THOMPSONS KHUSELA CC 
    335. THOMPSONS SECURITY GROUP (PTY) LTD 
    336. THOZAKHE SECURITY SERVICES PTY) LTD 
    337. THREEWAY CONSULTING 
    338. THUBAGUTSA TRADING ENTERPRISE 
    339. TITANCE BUSINESS ENTERPRISES 
    340. TLOTSOPARTNERS 
    341. TRANSNET SCHOOL OF SECURITY - ESSELENPARK 
    342. TRIPPLE THREAT SECURITY SERVICES PTY LTD 
    343. TSHIKALANGE SECURITY SERVICES AND TRAINING 
    344. TSHINGAMO GENERAL TRADING PTY LTD 
    345. Tshisasa Security Services 
    346. TSHITHIKHO SUPPLY AND SECURITY CC 
    347. Tshwane North College for FET - Central Office 
    348. TSHWANE NORTH TVET COLLEGE 
    349. Tshwane South Public FET College - Central Office 
    350. Tshwane South Public FET College - Pretoria West Campus 
    351. TSHWANE SOUTH TVET COLLEGE ATTERIDGEVILLE CAMPURS 
    352. TSHWANE SOUTH TVET COLLEGE ODI CAMPUS 
    353. TSHWANE SOUTH TVET COLLEGE PRETORIA WEST CAMPUS 
    354. TSU PROTECTION SERVICES 
    355. TT ROS BUSINESS ENTERPRISE 
    356. TUMAHOLE AVIATION SECURITY AND PROJECTS PTY LTD 
    357. TYEKS SECURITY SERVICES 
    358. TZANEEN TRAINING CENTRE LIMPOPO 
    359. UBOMI TECHNOLOGIES 
    360. UBUNTU 
    361. ULTIMATE SECURITY AND BODYGUARD TRAINING SERVICES 
    362. UNLOCK INNOVATIONS (PTY) LTD 
    363. UTHUSO TRAINING INSTITUTE PTY LTD 
    364. VALLEY TRAINING ACADEMY 
    365. VELSEC SECURITY SOLUTIONS 
    366. VETARAN SECURITY SERVICES 
    367. Vexlozone (Pty) Ltd 
    368. VHAZWIMI SECURITY AND PROTECTION DERVICES PTY LTD 
    369. VHUDIKI SECURITY AND GENERAL SUPPLIER 
    370. VHUTHU SECURITY SOLUTIONS (PTY) LTD 
    371. VIMTSIRE SECURITY AND PROTECTION SERVICESS C C 
    372. VITAL SKILLS CC 
    373. VS AFRICA SECURITY TRAINING AND GUARD 
    374. VSS AND TRAINING TRADING AS VALLIENT SECURITY SERVICES 
    375. VUSA - ISIZWE SECURITY (PTY) LTD BENONI 
    376. VUSA ISIZWE SECURITY SERVICES (PTY) LTD 
    377. VUTHELA AFRICA SECURITY SERVICES 
    378. VUWA HOLDINGS (PTY) LTD 
    379. Vuyani Security Services and Projects 
    380. WILDLIFE K9 ACADEMY 
    381. WILLSHIR TRADING 
    382. WINYFIELD TRADING ENTERPRISE CC 
    383. WISE GUY ACADEMY (PTY) LTD 
    384. XONE CONTROL ROOM MANAGEMENT (PTY) LTD 
    385. YIREVES SOLUTIONS 81 CC T/A EXECUTIVE DECISIONS 
    386. ZANMARHEIM CANINE AND SECURITY SERVICES (PTY) LTD 
    387. ZERO TOLERANCE SECURITY 
    388. ZEVOLI 9 PTY LTD 



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