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All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
REGISTERED UNIT STANDARD: |
Support the facilitation of development project service delivery in a Ward Committee context |
SAQA US ID | UNIT STANDARD TITLE | |||
242895 | Support the facilitation of development project service delivery in a Ward Committee context | |||
ORIGINATOR | ||||
SGB Public Administration and Management | ||||
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY | ||||
- | ||||
FIELD | SUBFIELD | |||
Field 03 - Business, Commerce and Management Studies | Public Administration | |||
ABET BAND | UNIT STANDARD TYPE | PRE-2009 NQF LEVEL | NQF LEVEL | CREDITS |
Undefined | Regular | Level 2 | NQF Level 02 | 8 |
REGISTRATION STATUS | REGISTRATION START DATE | REGISTRATION END DATE | SAQA DECISION NUMBER | |
Reregistered | 2018-07-01 | 2023-06-30 | SAQA 06120/18 | |
LAST DATE FOR ENROLMENT | LAST DATE FOR ACHIEVEMENT | |||
2024-06-30 | 2027-06-30 |
In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise. |
This unit standard does not replace any other unit standard and is not replaced by any other unit standard. |
PURPOSE OF THE UNIT STANDARD |
This unit standard is designed for learners working in a Ward Committee or Local Government structure, where the acquisition of competence against this standard will add value to their job. The standard will contribute to the aspirations of individuals seeking to develop a career pathway in Local Government and administration.
The qualifying learner is capable of: |
LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING |
It is assumed that the qualifying learner is competent in Communication at Level 1. |
UNIT STANDARD RANGE |
N/A |
Specific Outcomes and Assessment Criteria: |
SPECIFIC OUTCOME 1 |
Define service excellence within a Local Government context. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
The service delivery objectives of Local Government are defined with examples. |
ASSESSMENT CRITERION 2 |
Problems in service delivery effectiveness are examined by utilising past case studies and examples. |
ASSESSMENT CRITERION 3 |
The skills and talents that a Ward Committee member must integrate service delivery into Ward Committee functioning are defined with examples. |
ASSESSMENT CRITERION 4 |
Procedures for measuring and evaluating service efficacy are defined and integrated into Ward Committee service plans. |
SPECIFIC OUTCOME 2 |
Utilise appropriate service tools in order to integrate Local Government service delivery for development project objectives into Ward Committee processes. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
Service objectives for Ward Committees are defined in relation to community needs and Local Government objectives. |
ASSESSMENT CRITERION 2 |
Roles and responsibilities in relation to service objectives are assigned to respective role players within Ward Committee. |
ASSESSMENT CRITERION 3 |
Methods for engaging external role players in enhancing service delivery are identified and approached to assist in contributing towards service delivery objectives. |
ASSESSMENT CRITERION 4 |
Any issues and sensitivities that may hinder service plan are identified and solutions to overcome these are proposed in the context of the Ward Committee service delivery objectives. |
SPECIFIC OUTCOME 3 |
Implement a basic service delivery plan in line with overall service delivery objectives. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
A service excellence plan is drawn up in conjunction with municipal representative. |
ASSESSMENT CRITERION 2 |
A method for evaluating implementation of plan is discussed and measures are included in the plan to achieve this. |
ASSESSMENT CRITERION 3 |
A basic improvement plan is included to ensure that service delivery objectives are continually revised. |
ASSESSMENT CRITERION 4 |
Appropriate resources to ensure success of plan are identified, sourced and managed according to Municipal processes and procedures. |
SPECIFIC OUTCOME 4 |
Evaluate service delivery effectiveness. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
The evaluation tools outlined in the service plan are used to evaluate the effectiveness of service delivery within the Ward Committee context on an ongoing basis. |
ASSESSMENT CRITERION 2 |
Any problem areas are reported on to appropriate municipal representative and other Ward Committee members. |
ASSESSMENT CRITERION 3 |
Resolutions to solve service delivery problems and integrate into a revised plan are discussed and implemented according to municipal procedures. |
ASSESSMENT CRITERION 4 |
Success areas are recorded and reported on to appropriate roleplayers. |
UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS |
UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE |
UNIT STANDARD DEVELOPMENTAL OUTCOME |
N/A |
UNIT STANDARD LINKAGES |
N/A |
Critical Cross-field Outcomes (CCFO): |
UNIT STANDARD CCFO IDENTIFYING |
Identify and solve problems using critical and creative thinking processes to effectively implement service delivery objectives within a Ward Committee context. |
UNIT STANDARD CCFO WORKING |
Work effectively with others as a member of a team, group, organisation or community to ensure that Ward Committee serviced delivery objectives are achieved. |
UNIT STANDARD CCFO ORGANISING |
Organise and manage oneself and one's activities responsibly and effectively in order to contribute effectively to Ward Committee service delivery objectives. |
UNIT STANDARD CCFO COLLECTING |
Collect, analyse, organise and critically evaluate information in order to evaluate effectiveness of service delivery plan. |
UNIT STANDARD CCFO COMMUNICATING |
Communicate effectively using visual, mathematical and/or language in the modes of oral and/or written persuasion to expose key roleplayers and stakeholders to service delivery objectives. |
UNIT STANDARD CCFO SCIENCE |
Use science and technology effectively and critically, showing responsibility to the environment and health of others to communicate, monitor and record service delivery implementation objectives. |
UNIT STANDARD CCFO DEMONSTRATING |
Demonstrate an understanding of the world as a set of interrelated systems by recognising that ward committee service delivery problem-solving contexts do not exist in isolation and that a variety of roleplayers and factors will effect service delivery of Ward Committees. |
UNIT STANDARD CCFO CONTRIBUTING |
Participate as responsible citizens in the life of local, national and global communities by ensuring that ward committee service delivery objectives fulfiil a wider community need whilst at the same time complying with municipal protocol and procedures. |
UNIT STANDARD ASSESSOR CRITERIA |
N/A |
REREGISTRATION HISTORY |
As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. |
UNIT STANDARD NOTES |
N/A |
QUALIFICATIONS UTILISING THIS UNIT STANDARD: |
ID | QUALIFICATION TITLE | PRE-2009 NQF LEVEL | NQF LEVEL | STATUS | END DATE | PRIMARY OR DELEGATED QA FUNCTIONARY | |
Core | 57823 | National Certificate: Ward Committee Governance | Level 2 | NQF Level 02 | Reregistered | 2023-06-30 | LG SETA |
PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: |
This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here. |
1. | AFRIC POLICING INSTITUTE |
2. | Afriwealth Consulting |
3. | AfroXpert Performance Developement cc |
4. | Akadon Trading (Pty) Ltd |
5. | ALL CONNECTIONS |
6. | Amadube Investments CC |
7. | Avenida (Pty) Ltd |
8. | Bright Day Consultancy |
9. | Brilliant Affairs |
10. | Bull's Business and Skills Training Institute |
11. | CB Willemse Training |
12. | Change Strategies Consulting Services CC |
13. | Commitech Consulting |
14. | Cradle Stars Trading Enterprise |
15. | CTAM Training and Consulting |
16. | Dee's Training (PTY) LTD |
17. | DITEBOGO CONSULTANCY CC |
18. | DM Training Consultants |
19. | Eagle Greek Inverstment T/A Mollo consulting |
20. | Ethembeni Multi Service Enterprise (Pty) Ltd |
21. | Excellent Minds Institute (Pty) Ltd |
22. | Faranang Marketing |
23. | Growth Management Consulting |
24. | Hadima Training Academy |
25. | Hlombe and Associates |
26. | IALE School of Advanced Learning Education |
27. | ICM t/a Institute for Career Management |
28. | IGKM Management Services (Pty) Ltd |
29. | Inafrica General Trading Pty LTD |
30. | Inkwenkwezi Private College & Skills Development |
31. | Izwelethu Black Diamond |
32. | Jabukile Consultancy |
33. | Josmap Training Institute |
34. | KAGISHO BUSINESS CONCEPTS (Pty) LTD |
35. | Kairos Training College |
36. | Khantsha Projects NPC |
37. | Kuyakhula Development Initiatives |
38. | Leap Projects |
39. | LETZAA Group |
40. | Lizwa Ntlabati Trading CC |
41. | Londimvelo Consultants |
42. | Magnico Products (PTY) LTD |
43. | Magumzane Traiding cc |
44. | Mahayi HRD Services cc |
45. | Mahloko Training, Auditing Services and other Projects |
46. | Makaota Training Consultants |
47. | Makhuba Development Projects CC |
48. | Mamuhle Academy |
49. | Management College of Southern Africa (MANCOSA) |
50. | Matsila Holdings |
51. | Mcebo Technologies |
52. | Menliserve |
53. | Microzone Training CC |
54. | Mimosa Business Consultants |
55. | MML Consulting CC. |
56. | Mortarboard Training Solutions |
57. | Motheo Skills Entity |
58. | MTK Corporate Solutions |
59. | MUHANGWENE DEVELOPMENT ENTERPRISE |
60. | Myeza Trading Enterprise |
61. | Networx for Career Development |
62. | Ngaphakathi Investments |
63. | Nkqubela Community Developers |
64. | Nokusho M Consulting and Trading |
65. | Ocklan Carpe Diem Training and Capacity Building Solutions CC. |
66. | Pebetse Training and Consulting |
67. | Pioneer Business Consulting |
68. | PMA Holdings (PTY ) LTD. |
69. | Poshido Training |
70. | Pravin Amar Skills Development Training |
71. | Princetop Corporative Training (Pty) Ltd |
72. | Progressive School of Business and Engineering (Pty) |
73. | PTDEV (Pty) Ltd |
74. | RAMAZWI SECURITY SERVICES CC |
75. | Regent Business School (Pty) Ltd t/a Regent Business School |
76. | Ruthekho Training Academy |
77. | Salt Lake Residence Action Group (SARAG) |
78. | Sebenzisanane Human Capital |
79. | Silalele Consulting CC. |
80. | SIZA NESU TRAINING AND DEVELOPMENT |
81. | South African ABET Development Agency SAADA |
82. | South West Gauteng College - Molapo Campus |
83. | SSD Consultants |
84. | STARPLEX 408 CC |
85. | T Mabuya & Associates CC |
86. | Talent Centre Training |
87. | Talent Emporium Academy (PTY) Ltd |
88. | Talent Sculpture |
89. | Tasc Business Consulting and Training |
90. | Thando Consulting Services |
91. | The Crimson CO CC. |
92. | Thinking Mind Trading |
93. | Thuto-Boswa Education and Training Solution |
94. | Tloumogale Business Development & Consulting |
95. | Tovani Traiding 299 |
96. | Tshepang Consulting & Project |
97. | Tshisimani Holdings (PTY) Ltd. |
98. | Tshwane Training Institute (PTY) LTD. |
99. | Tumpu Trading and Projects |
100. | TWINMARK STRATEGY AND MANAGEMENT CONSULTANTS |
101. | Umfolozi FET College |
102. | UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD |
103. | Vicmat Consultants |
104. | Vision Africa Training Institute |
105. | VISIONARY SKILLS ACADEMY |
106. | WEINVEST INVESTMENT CC |
107. | YAB Business Solutions (Pty)Ltd |
108. | Ziya Investment Holdings Pty Ltd |
All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |