SAQA

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SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Analyse people related risks in an organisation in order to control the risk

SAQA US ID	UNIT STANDARD TITLE
242675	Analyse people related risks in an organisation in order to control the risk
ORIGINATOR
SGB Insurance and Investment
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 03 - Business, Commerce and Management Studies			Finance, Economics and Accounting
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular	Level 4	NQF Level 04	3
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2018-07-01	2023-06-30	SAQA 06120/18
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2024-06-30		2027-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard replaces:

US ID	Unit Standard Title	Pre-2009 NQF Level	NQF Level	Credits	Replacement Status
14999	Analyse people related risks in an organisation in order to control the risk	Level 4	NQF Level 04	3

PURPOSE OF THE UNIT STANDARD

This Unit Standard introduces the importance of intellectual and human capital as resources in an organisation and the control of people related risks. It is intended for learners who manage people related risk in organisations and will be useful for Risk Management Generalists, Learners in Human Resources, Managers of Small Businesses, Intermediaries who give advice In Commercial, Industrial and Corporate Insurance, Insurance Surveyors, Loss Adjusters, Assessors and learners in Business Development in Medical Schemes.

The qualifying learner is capable of:

Evaluating the risks in an organisation associated with people.

Suggesting ways of managing work environment related risk.

Explaining the role of communication in managing people related risk.

Analysing the risks in an organisation associated with workplace skills.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

It is assumed that learners are competent in Communication and Mathematical Literacy at Level 3.

UNIT STANDARD RANGE

The typical scope of this Unit Standard is:

Interpersonal relationships include staff to staff, staff to managers, managers, to managers, managers to staff, staff/managers to clients and clients to staff/managers.

Relationship risks if poor relations escalate include, but are not limited to fraud, arson, productivity, commitment, malicious damage to property, espionage, intimidation, compliance, image, negligence, high performance.

Measures to control work environment related risks include, but are not limited to staff selection, policy and practice, ergo dynamics, environmental management, management, fair labour practice and performance standards.

Consequences of inadequate or ineffective communication include, but are not limited to misinformation, lack of transparency, irregular or inopportune information, inaccurate information and over communication.

The consequences of misinformation include, but are not limited to mistrust, poor service, damage to reputation of the organisation, bad press.

Communication risk includes Internet, intranet, extranet, email, grapevine, formal newsletters and circulars, meetings, staff surveys.

Control of skills related risk includes, but is not limited to training, staff selection, disciplinary action, and mentoring.

The work environment includes, but is not limited to, physical, cultural, procedural and relationship aspects within a workplace.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Evaluate the risks in an organisation associated with people.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Risks associated with interpersonal relationships in an organisation are investigated for a specific organisation and an indication is given of the upside and down side risks in work relationships.

ASSESSMENT CRITERION 2

The potential consequences if poor relationships escalate to an extreme level are discussed with reference to a specific organisation.

ASSESSMENT CRITERION 3

The impact of corporate culture on people in an organisation is analysed with examples.

ASSESSMENT CRITERION 4

Motivational techniques for enhancing relationships in a workplace are suggested for different scenarios.

SPECIFIC OUTCOME 2

Suggest ways of managing work environment related risk.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Risks in the work environment are identified with reference to human resource policies, corporate culture, systems and control, resource allocation, work environment, wellness and ergo dynamics.

ASSESSMENT CRITERION 2

The risks are evaluated in terms of their potential impact on productivity, motivation, issues of compliance, customer relationships and achievement of the organisation's goals.

ASSESSMENT CRITERION 3

Suggestions to control work related risk are proposed for a specific organisation.

SPECIFIC OUTCOME 3

Explain the role of communication in managing people related risk.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

The consequences of ineffective communication are explained with examples.

ASSESSMENT CRITERION 2

The importance of clear, accurate, regular communication is explained and an indication is given of the potential impact of effective communication on the workforce.

ASSESSMENT CRITERION 3

Formal and informal methods of internal communication in an organisation are investigated and an indication is given of the risks associated with each.

ASSESSMENT CRITERION 4

A proposal is made to control communication risk in an organisation.

SPECIFIC OUTCOME 4

Analyse the risks in an organisation associated with workplace skills.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

The risks in a business unit are identified in terms of the competence requirements of a specific organisation.

ASSESSMENT CRITERION 2

Competency related risks are evaluated in terms of their potential impact on the business in the short, medium and long term.

ASSESSMENT CRITERION 3

A plan is proposed to control the risk in a business unit.

ASSESSMENT CRITERION 4

The consequences of not providing training are explained with reference to aspects of financial risk, compliance, quality management, reputation, international competitiveness, safety and sustainability.

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

Anyone assessing a candidate against this Unit Standard must be registered as an assessor with the relevant ETQA or ETQA where a Memorandum of Understanding (MOU) exists with the relevant ETQA.

Any institution offering learning that will enable achievement of this Unit Standard must be accredited as a provider through the relevant ETQA or ETQA where a Memorandum of Understanding (MOU) exists with the relevant ETQA.

Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines and the agreed ETQA procedures.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

N/A

UNIT STANDARD DEVELOPMENTAL OUTCOME

N/A

UNIT STANDARD LINKAGES

N/A

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO IDENTIFYING

Learners are capable of identifying and solving problems in which responses show that responsible decisions using critical and creative thinking have been made in identifying people related risks in an organisation and suggesting ways to manage the risk.

UNIT STANDARD CCFO COLLECTING

Learners are capable of collecting, organising and critically evaluating information in identifying and evaluating people risks in an organisation.

UNIT STANDARD CCFO COMMUNICATING

Learners are capable of communicating effectively in explaining the role of communication in managing people related risk and proposing control measures.

UNIT STANDARD ASSESSOR CRITERIA

N/A

REREGISTRATION HISTORY

As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015.

UNIT STANDARD NOTES

This unit standard replaces unit standard 14999, "Analyse people related risks in an organisation in order to control the risk", Level 4, 3 credits.

Search words: people risk, risk management.

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Core	57613	Further Education and Training Certificate: Short-Term Risk Management	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2012-06-30	INSETA

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

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