SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Identify and interpret Best Practice guidelines, and plan for and implement Best Practice within the team, department or division 
SAQA US ID UNIT STANDARD TITLE
15215  Identify and interpret Best Practice guidelines, and plan for and implement Best Practice within the team, department or division 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 5  Level TBA: Pre-2009 was L5  4 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2006-05-02  2007-11-28  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2008-11-28   2011-11-28  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
252024  Evaluate current practices against best practice  Level 5  Level TBA: Pre-2009 was L5  4   

PURPOSE OF THE UNIT STANDARD 
This is a Unit Standard intended for managers in all economic sectors. These managers would typically be second level managers such as a heads of department, section heads or divisional heads, and may have more than one team reporting to them.

The qualifying learner is capable of:
  • Identifying Best Practice guidelines
  • Analysing current operating practices against identified Best Practices
  • Drawing up a plan for implementing Best Practice
  • Implementing Best Practice 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that people learning towards this Unit Standard are already competent in:
  • Communication at NQF level 4
  • Computer literacy at NQF level 4 
    		•

    UNIT STANDARD RANGE 
  • Resources include physical resources, people, time, money.
  • Best Practice guidelines include those focused on quality in general, quality customer service, manufacturing practices, environmental practices, continuous improvement, eliminating waste. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Identify Best Practice guidelines. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. The concept of Best Practice is understood and explained in terms of the policies and procedures in operation at a specific organisation. 

    ASSESSMENT CRITERION 2 
    2. Relevant Best Practice guidelines are identified according to the nature of the specific organisation and/or the department/division. 

    ASSESSMENT CRITERION 3 
    3. The Best Practice guidelines identified define world-class behaviour for the specific contex/organisation. 

    SPECIFIC OUTCOME 2 
    Analyse current operating practices against identified Best Practices. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Current performance is benchmarked against Best Practice. 

    ASSESSMENT CRITERION 2 
    2. Current product/service reliability is described and compared with internal and external customer expectations. 

    ASSESSMENT CRITERION 3 
    3. The best opportunity for maximum gain is identified for the organisation. 

    ASSESSMENT CRITERION 4 
    4. Recommendations for implementation are presented to stakeholders for buy-in and authorisation. 

    SPECIFIC OUTCOME 3 
    Draw up plan for implementing Best Practice. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. The plan is developed by involving as many people as possible, who will be involved in its implementation. 

    ASSESSMENT CRITERION 2 
    2. Resources required are identified to determine their availability. 

    ASSESSMENT CRITERION 3 
    3. The plan shows tasks, responsibilities, timeframes and performance measures. 

    ASSESSMENT CRITERION 4 
    4. The plan is complete and makes provision for contingencies. 

    SPECIFIC OUTCOME 4 
    Implement Best Practice. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. The plan of action is communicated to all stakeholders to encourage participation and obtain buy-in. 

    ASSESSMENT CRITERION 2 
    2. Responsibilities and resources are allocated to all involved. 

    ASSESSMENT CRITERION 3 
    3. Regular meetings are held to discuss progress. 

    ASSESSMENT CRITERION 4 
    4. Action arising from meetings is carried through, when necessary. 

    ASSESSMENT CRITERION 5 
    5. Results are monitored, recorded and benchmarked against Best Practice guidelines. 

    ASSESSMENT CRITERION 6 
    6. Amendments to the plan are drawn up and implemented, if necessary. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Assessment of this Unit Standard should be contextual and practical.
  • Assessors must be registered as an assessor with the Services SETA ETQA or an ETQA that represents the sector in which the learner is employed and which has a Memorandum of Understanding with the Services SETA ETQA.
  • Moderators must be registered as assessors with the Services ETQA, or with an ETQA that has a Memorandum of Understanding with the Services SETA ETQA.
  • The mechanisms and requirements for moderation should be applied in accordance with the requirements of the relevant ETQA.
  • Assessment should include both formative and summative assessment.
  • Training providers must be accredited by the Services SETA ETQA or with an ETQA that has a Memorandum of Understanding with the Services ETQA. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • The meaning of world-class competitiveness
  • Fundamentals of world-class behaviour
  • Techniques to analyse and improve work processes and maximise output
  • Benchmarking principles and techniques
  • Principles of quality and customer focus
  • Effective team leader management actions 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems relating to resource allocation and resistance to change 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others when implementing Best Practice through the team 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one`s activities carrying out agreed activities arising from meetings 

    UNIT STANDARD CCFO COLLECTING 
    Collect, evaluate, organise and critically evaluate information when identifying and analysing Best Practice guidelines 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively with all stakeholders on the implementation of Best Practice 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology when monitoring results 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems to show how quality and customer service effect the whole organisation and its sustainability 

    UNIT STANDARD CCFO CONTRIBUTING 
    In order to contribute to the full personal development of each learner and the social and economic development of society at large, it must be the intention underlying any programme of learning to make an individual aware of the importance of:
  • Participating as responsible citizens in the life of local, national and global communities when researching international Best Practice 
    		•

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 252024, which is "Evaluate current practices against best practice", Level 5, 4 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49120   Further Education and Training Certificate: Film, Television and Video Production Operations  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered"     		 2007-12-02  Was MICTS until Last Date for Achievement 
    Core  61594   National Certificate: Management  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2009-05-02  As per Learning Programmes recorded against this Qual 
    Core  57631   National Certificate: Radiation Protection  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  EWSETA 
    Core  49122   National Certificate: Radio Station Management  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MICTS 
    Core  49745   National Certificate: Value Engineering  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  QCTO 
    Core  58473   National Diploma: Freight Handling Logistics  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  TETA 
    Core  61592   National Diploma: Human Resources Management and Practices  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Core  49794   National Diploma: Productivity  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SABPP 
    Fundamental  49469   National Diploma: Complex Procurement  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2012-06-30   
    Fundamental  49059   National Diploma: Master Craftsmanship (Electrical)  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  EWSETA 
    Elective  50372   Further Education and Training Certificate: Municipal Finance and Administration  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  LG SETA 
    Elective  59325   National Certificate: Environmental Noise Control  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2015-06-30  LG SETA 
    Elective  49121   National Certificate: Interactive Media  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MICTS 
    Elective  50060   National Certificate: Public Administration  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  PSETA 
    Elective  59256   National Diploma: Flight Dispatch  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2016-12-31  TETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Abacwaningi Business Solutions 
    2. Aldabri 106 Institute for Quality Pty Ltd 
    3. Amabamba Recruitment 
    4. AVAX SA 481 CC. T/A Mandisa Development Services 
    5. Avenida (Pty) Ltd 
    6. Buena Vista Learning Academy 
    7. Circleway College 
    8. Clean Heat Academy 
    9. Dee-Bravo Training Centre 
    10. Faranang Marketing 
    11. Frayintermedia Cc 
    12. Furniture World Training Centre 
    13. Gauteng City College 
    14. Growth Management Consulting 
    15. Hamonate Consulting 
    16. HDPSA 
    17. IALE School of Advanced Learning Education 
    18. IQ Skills Academy (PTY) LTD. 
    19. Jobafrik Consulting 
    20. Josmap Training Institute 
    21. KOKANO PROJECTS PTY LTD 
    22. Lewerb Holdings (PTY) Ltd 
    23. Mafamawethu Consultants 
    24. Makwedeng Training 
    25. Mamuhle Academy 
    26. MANCOSA Pty (Ltd) 
    27. Morning Star Design 
    28. MTK Corporate Solutions 
    29. Ndwamato Training Solutions (Pty) Ltd 
    30. Nemalale Eagles Consultancy CC 
    31. Petra Institute of Development 
    32. PFIM Trading (Pty) Ltd 
    33. PMA Holdings (PTY ) LTD. 
    34. Reflections Development Institute 
    35. Regent Business School (Pty) Ltd t/a Regent Business School 
    36. Richfield Graduate Institute of Technology Pty Ltd 
    37. Rostec Technical FET College (Pty) Ltd 
    38. SA Maritime School and Transport College 
    39. Tachfin Holdings 
    40. Tovani Traiding 299 
    41. Umqondo Consultancy 
    42. UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD 
    43. University of Venda 
    44. Victorompie Enterprises CC. 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.