SAQA

All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.

SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD:

Describe and install computer printers

SAQA US ID	UNIT STANDARD TITLE
14945	Describe and install computer printers
ORIGINATOR
SGB Information Systems and Technology
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences			Information Technology and Computer Sciences
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular-Fundamental	Level 4	NQF Level 04	2
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Reregistered		2018-07-01	2023-06-30	SAQA 06120/18
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2024-06-30		2027-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

This unit standard is intended for people who need to install and commission computer printers on existing computer systems:

As fundamental knowledge of the areas covered.

For those working in, or entering the workplace in Hardware and Infrastructure Maintenance and Support.

As additional knowledge for those wanting to understand the areas covered.

People credited with this unit standard are able to:

Describe the components of computer printers.

Plan the installation of computer printers.

Install computer printers.

Review the installation of computer printers.
The performance of all outcomes is to a level that allows for further learning in this area.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

The credit value of this unit standard is calculated assuming a person has the prior knowledge and skills to:

Operate personal computers and peripherals.

Demonstrate an understanding of local and wide-area computer networking.

Install personal computer systems software.

Explain local area computer networks and install networked workstations.

UNIT STANDARD RANGE

Printers operating at speeds of up to 50 pages per minute.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Describe the components of computer printers.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. The description includes the characteristics of the components.

ASSESSMENT CRITERION RANGE

Characteristics include - purpose, scope, use of components.

ASSESSMENT CRITERION 2

2. The description identifies installation requirements and specifications.

ASSESSMENT CRITERION 3

3. The description includes supporting examples that provide valid illustrations of the components.

ASSESSMENT CRITERION RANGE

Illustrations include theoretical or practical diagrams.

SPECIFIC OUTCOME 2

Plan the installation of computer printers.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. The plan includes the activities necessary to meet the installation requirements.

ASSESSMENT CRITERION 2

2. The plan ensures that the computer printer is compatible with the host computer.

ASSESSMENT CRITERION RANGE

Connection, Configuration, System Software.

ASSESSMENT CRITERION 3

3. The plan accommodates the standards and quality procedures essential to the installation.

ASSESSMENT CRITERION RANGE

Standards may include but are not limited to - installation, operation, compatibility with other systems.

ASSESSMENT CRITERION 4

4. The planning organises the availability of the resources to meet the installation plan.

SPECIFIC OUTCOME 3

Install computer printers.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Pre-installation activities are carried out according to manufacturer's recommendations.

ASSESSMENT CRITERION RANGE

Assemble, test, cable connection.

ASSESSMENT CRITERION 2

2. Unpacking and re-packing is completed according to manufacturer's recommendations.

ASSESSMENT CRITERION 3

3. The installation ensures that host system configuration and interface connections meet the installation requirements.

ASSESSMENT CRITERION 4

4. The installation ensures that the integrity of the host system is not affected by the installation processes.

ASSESSMENT CRITERION RANGE

Integrity includes configuration, interface connections, appearance, quality, operation, performance, standards.

ASSESSMENT CRITERION 5

5. The installation identifies contingency procedures for installation problems that prevent successful installation.

ASSESSMENT CRITERION 6

6. The installation includes the resolution of installation problems that are equitable to all stakeholders.

ASSESSMENT CRITERION RANGE

Stakeholders include clients, suppliers and their representatives.

ASSESSMENT CRITERION 7

7. The installation includes customer training in the basic use of the computer printer.

SPECIFIC OUTCOME 4

Review the installation of computer printers.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. The review provides a systematic appraisal of the installation.

ASSESSMENT CRITERION RANGE

Review includes installation status, conformance with installation standards, quality documentation.

ASSESSMENT CRITERION 2

2. The review confirms that configuration and installation of the computer printer comply with user and manufacturer specifications.

ASSESSMENT CRITERION 3

3. The review ensures that the completed installation meets the user and manufacturer quality requirements.

ASSESSMENT CRITERION 4

4. The review ensures that the computer printer is operating according to manufacturers specifications.

ASSESSMENT CRITERION 5

5. The review obtains user acceptance of the installed computer printer.

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

The relevant Education and Training Quality Authority (ETQA) must accredit providers before they can offer programmes of education and training assessed against unit standards.

An assessor, accredited by the relevant ETQA, will assess the learner`s competency.

Assessment procedures will be supplied by the ETQA in alignment with NSB requirements.

All assessment activities must be fair, so that all candidates have equal opportunities. Activities must be free of gender, ethnic or other bias.

Assessment procedures, activities and tools must be transparent, affordable and support development within the field, sub-field and NQF.

Questions and answers to determine theoretical knowledge are expected.

Examination of an assessment portfolio.

Reporting skills are demonstrated by effective communication, using verbal (language) and/or writing skills.

Direct observation in simulated or actual work conditions.

Moderation Process:

Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.

Moderation procedures, activities and tools must be transparent, affordable and support development within the field, sub-field and NQF.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

Familiar with Operating Infrastructure. Knowledge of the ICT infrastructure (hardware, databases, operating systems, local area networks etc) used within organisation.

Familiar with Own Organisation`s Products and Services. The products and/or services supplied to customers by own organisation. E.g.: Maintenance of infrastructure, maintenance of applications, system development, software product, services.

Familiar with Customer Service Techniques. Techniques for ensuring that full account is taken of customers` real and stated needs in the delivery of products and services.

Familiar with Desktop Software. The use of desktop software everyday. E.g.: word processing, spreadsheets, graphics.

UNIT STANDARD DEVELOPMENTAL OUTCOME

N/A

UNIT STANDARD LINKAGES

N/A

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO IDENTIFYING

Identify and solve problems in which response displays that responsible decisions, using critical and creative thinking, have been made by resolving installation problems.

UNIT STANDARD CCFO ORGANISING

Organise and manage oneself and one`s activities responsibly and effectively by planning the installation of the relevant technology and components.

UNIT STANDARD CCFO COLLECTING

Collect, analyse, organise and critically evaluate information relevant to the installation of the computer printer.

UNIT STANDARD CCFO COMMUNICATING

Communicate effectively by using mathematical and/or language skills in the modes of oral and/or written presentations and keeping records.

UNIT STANDARD ASSESSOR CRITERIA

N/A

REREGISTRATION HISTORY

As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015.

UNIT STANDARD NOTES

1. Performance of all elements is to be carried out in accordance with organisation standards and procedures, unless otherwise stated. Organisation standards and procedures may cover: quality assurance, documentation, security, communication, health and safety, and personal behaviour. An example of the standards expected is the standards found in ISO 9000 Certified Organisations.

2. Performance of all elements is to be completed within the normal range of time that would be expected in a professional environment, e.g. in a commercial or government organisation.

3. Performance of all elements is to be within the normal range of cost, or cost estimate, that would be expected in a commercial environment.

4. Performance of all elements complies with the laws of South Africa, especially with regard to copyright, privacy, health and safety, and human rights.

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Elective	49129	Further Education and Training Certificate (FETC): Management and Administration	Level 4	NQF Level 04	Reregistered	2023-06-30	SERVICES
Elective	78964	Further Education and Training Certificate: Information Technology: Technical Support	Level 4	NQF Level 04	Reregistered	2023-06-30	MICTS
Elective	24293	National Certificate: Information Technology: Technical Support	Level 4	Level TBA: Pre-2009 was L4	Passed the End Date - Status was "Reregistered"	2010-01-23	Was MICTS until Last Date for Achievement
Elective	60652	Professional Qualification: Management and Administration	Level 4	Level TBA: Pre-2009 was L4	Reregistered	2023-06-30	As per Learning Programmes recorded against this Qual

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

1.	A4 Consultancy Pty Ltd
2.	Academy at Vaal Triangle (AVT
3.	Academy of Training and Allied Services Pty Ltd
4.	Academy of Training and Development
5.	Acorser Corporate & Business Consulting t/a Acorser Academy
6.	Advanced Assessments and Train
7.	Afedile M Learning Centre (Pty
8.	Afedile M Learning Centre (Pty) Ltd
9.	Affirmations Training
10.	Afric Training Centre and Security Studies PTY LTD
11.	Afrika Tikkun
12.	All Nation Group Five Trading and Projects
13.	Amadi Institute of Management And Technology (Pty) Ltd
14.	Amilak Training Center
15.	Amitek Business College
16.	Angie Technologies
17.	Answer The Call Skills ands En
18.	APEXEA
19.	ATTI (Advanced Technonogy Training Institute)
20.	ATTI IT SOLUTIONS (Bloemfontei
21.	ATTI Kimberley
22.	ATTI Nelspruit Pty Ltd
23.	Atvance Academy Pty Ltd
24.	Atvance Institute (Pty) Ltd
25.	Atvance Learning PTY LTD
26.	Aurora IT & Security Solutions
27.	Awona Technologies cc
28.	AWRISE
29.	Bacom Computers
30.	Basadipele Skills Development and Training
31.	BDCE (Pty) Ltd
32.	Bells Technical College
33.	Blue Ora Pty Ltd
34.	Boland College
35.	Bonitas Unversity College
36.	Bophelo Tota ICT Driving Academy (Pty) Ltd
37.	Brainwave Projects 1430 cc
38.	Bristol Training College
39.	BYTES PEOPLE SOLUTIONS (PTY) LTD
40.	Cape Innovation Technology Initiative
41.	Capenexis Data Solutions
42.	Careers IT
43.	City College
44.	Claas Illustration
45.	Clean Heat Academy
46.	College Africa Group (Pty) Ltd
47.	COLUMBUS TECHNOLOGIES PTY LTD
48.	Comfortable Tech
49.	Common Vision Young Specialist Trading cc
50.	Compus training institution
51.	Creatividad Consulting CC
52.	CSL Accountants
53.	CTU Training Solutions
54.	CYBER-CITY IT SOLUTIONS
55.	DAB Health Care Centre
56.	DC Dynamic College of Commerce
57.	Dee's Training (Pty) Ltd
58.	Delight Computer Training
59.	Dibana Business Consultants
60.	Dicla Training and Projects (p
61.	Digital Media Arts College
62.	DOGOODCIRCLE
63.	DVG Media Training
64.	DYNAMIC DNA (PTY) LTD
65.	Dynamic Dyvention Trading and
66.	EAST LONDON MANAGEMENT INSTITUTE
67.	ED-U Options Academy
68.	Edging Forward Training and Co
69.	EHLANZENI TVET COLLEGE
70.	Ekasi IT Solutions Centre
71.	Ekurhuleni Artisans and Skills Training Centre Pty Ltd
72.	Elchees Software Solutions
73.	Embroser Solutions Pty Ltd
74.	Epitome Villa (Pty)Ltd
75.	Eshybrand Pty Ltd
76.	EYETHU NATIONAL COMPUTER COLLEGE PTY LTD
77.	Falcon Business Institute (Pty) Ltd
78.	Finweb Business Consultancy
79.	Forek Institute of Technology (Pty) Ltd
80.	Foster-Melliar (Pty) Ltd
81.	Four Stars Communication
82.	Fourways Private College
83.	Fullimput108 (Pty) Ltd
84.	Future Africa Consulting t/a Future Africa Consulting & Training
85.	Futurekids SA (Fochville)
86.	Gabasega Consulting and Training Centre
87.	Gauteng City College
88.	Gauteng College of Engineering
89.	GCABS
90.	Genii Institute PTY LTD
91.	Gijima Holdings (Pty) Ltd
92.	Global Institute for Capacity
93.	Gold Class Group
94.	Golden Step Campus (Pty) Ltd.
95.	Goldman College (Pty) Ltd
96.	Greenview Training and Development Skills Centre
97.	Growth Management Consulting cc
98.	Guest Resource Services
99.	Guildford College
100.	Gurandbuilt Management Development
101.	HCLS HUMAN CAPITAL LEARNING SOLUTIONS
102.	Heartlines College
103.	HILLCROSS BUSINESS SCHOOL (PTY
104.	Hlanganani ICT (Pty) Ltd
105.	Home of Compassion/Grace Ministries
106.	HOPE TECHNOLOGY INSTITUTE (PTY) LTD
107.	HUAWEI Technologies Africa (PTY) LTD
108.	Icebolethu Academy
109.	iCollege College
110.	Ikusasa Technology Solutions
111.	Ikusasalethu Youth Development
112.	iLearn Corporate Services PTY LTD
113.	Impact Sourcing Academy - NPO
114.	Information Technology Resource Centre
115.	Ingomsotech Solutions and Trai
116.	Initium
117.	INSIGHTTECH COMMUNICATIONS Pty
118.	Institutional Higher Education
119.	Isivande Projects
120.	ISOLVE BUSINESS SOLUTIONS PTY LTD
121.	iStudent Academy
122.	IT Academy
123.	IT Labs Consulting
124.	IT-HI-Q Training (PTY) Ltd
125.	Ithemba IT Solution
126.	ITI
127.	Jeppe College of Commerce and
128.	Johannesburg Institute of Engi
129.	Jonda Learning Academy
130.	K Boneng Consulting Services P
131.	Keep The Dream 285
132.	Kgolo Institute
133.	King Sabata Dalindyebo TVET College
134.	Kingswood Academy
135.	KMT Training and Business Solutions
136.	KT Mobile Services
137.	Kundani Trading
138.	KVR Training and Business Solutions
139.	Lamus Training Academy
140.	Learnfast Training Solutions (
141.	LEPHAILA PRINTERS
142.	Lephalale Business & Technical
143.	Leseding Computer Systems
144.	LETAGO DEVELOPMENT CONSULTING
145.	LIMPOPO COMPUTER COLLEGE BK
146.	Limptech Computer Training
147.	LINKINGNOTES
148.	Loomee Group
149.	Mackeys Computing (Pty) Ltd
150.	Makhophila Training
151.	Malope IT Solutions
152.	Mamelodi Digital Centre cc
153.	MANAGED OUTSOURCED TECHNOLOGY SOLUTIONS PTY LTD
154.	Mapubo Consulting
155.	Mash Computer Training
156.	MBOWA COLLEGE PTY LTD
157.	Mcebo Technologies
158.	Mecer Inter-ED
159.	Mentec Group PTY LTD
160.	Metanoia Ratings PTY LTD
161.	Mmamohule General Traders
162.	Mmanape Private Technical Coll
163.	MMELA VILLAGE TECHNOLOGIES (PT
164.	MND Training and Projects
165.	Mo Afrika Ithlokomele Education Projects
166.	Mogapi Education Group
167.	MOKALENG IT
168.	MORTERBOARD TRAINING SOLUTIONS
169.	Mothusi Management Consultants
170.	Moving Ahead Development Agenc
171.	Mpande Technologies cc
172.	MSC Business College
173.	Mufuka Business and Technical
174.	Multi Tech College
175.	Nape Angwato Trading
176.	Nashua (Pty)Ltd
177.	NBC Technologies
178.	NCC - Vereeniging
179.	Nchebeko Skills Consultancy (PTY) LTD
180.	NCM Computer and Business Academy
181.	Nemja Security and Projects Pty Ltd
182.	Netcampus (Pty) Ltd.
183.	New Trend Computers cc
184.	NEWLEIGH BUSINESS COLLEGE
185.	Nkangala Skills Centre
186.	Nolwazi Stem Education for The
187.	Nyankwavi Inverstment
188.	Nyathela Business College
189.	Ocule IT
190.	Olrich Home of Technology
191.	OMNIVISION INSTITUTE
192.	On the Ball College Pty ltd
193.	OPELONG BUSINESS INSTITUTE (PT
194.	Overcomers Training College (P
195.	PACE Academia College (Pty) Lt
196.	Phumelela Consulting Pty Ltd
197.	PHUTHUMA TEL PTY LTD
198.	PLATINUM PEAK CONSULTING (PTY) LTD
199.	Polokwane Technology Institute (Pty) Ltd
200.	Pretoria Technical College
201.	Priha Projects Pty Ltd
202.	Progressive School of Business
203.	Prophesy Training College (Pty) Ltd
204.	PROSERV SA (PTY) LTD
205.	QUARPHIX (PTY) LTD
206.	Rand International Management and Training Consultants
207.	Rand Training College
208.	Rasinkhu Investment (Pty) Ltd
209.	Resisa Logistics cc
210.	Revival Technologies and Academy
211.	Richfield Graduate Institute of Technology Pty Ltd
212.	Rivoni Training N Communicatio
213.	Rostec Technical FET College (Pty) Ltd
214.	SA College of Technology (PTY)
215.	Sabile Human Resources Consult
216.	SANDM IT TRAINING (PTY) LTD
217.	Sead Training and Learning Solutions (Pty) Ltd
218.	Sebata Municipal Solutions (Pt
219.	Silulo Ulutho Technologies
220.	SILVER SOLUTIONS
221.	Sivile Housing Association RSA
222.	SM SAFETY AND TECHNICAL LEARNI
223.	Sokwanya Trading (Pty) Ltd
224.	South Africa Advanced Skills Institute(SAAI)
225.	Southern Africa Youth Project
226.	Sparrow FET Enterprises (Pty) Ltd
227.	Spears Business and Life Couch Consulting (Pty) Ltd
228.	Spina Consultancy
229.	SPLS Consultants (Pty) Ltd
230.	Star Light Consulting
231.	SUCCESS BUILDERS INTERNATIONAL CC
232.	Success Christian Training Cen
233.	Successors Training Institute
234.	Supreme ICT Consultants
235.	Synergy Transformation Solutio
236.	T-SYSTEMS SOUTH AFRICA PTY LTD
237.	Taal-Net Training Institute
238.	Tau Ya Mariri Consulting
239.	TBL Empowerment Hub
240.	Tech-Com Solutions cc
241.	Techtisa (pty) Ltd
242.	Terry Computer Services cc
243.	Thasullulo F.E.T College (Pty) Ltd
244.	The Finishing College (Pty) Lt
245.	THE SKILLS DEVELOPMENT CORPORA
246.	Think Tank T2 (Pty) Ltd
247.	Thubelihle Graduate Institute
248.	TIPP ACADEMY (PTY) LTD
249.	Titan Trade Technologies
250.	Tlatlana Trading (PTY) LTD
251.	Tlou Foundation College
252.	TORQUE TECHNICAL COMPUTER TRAINING PTY LTD
253.	Tshiredo Training Academy
254.	Tshwane College of Commerce an
255.	Tsima Consulting Development S
256.	TSP COLLEGE
257.	Ukwazi Academy and Corporate S
258.	Umbuso Training Services (Pty) Ltd.
259.	Urban Journey
260.	Varsity Institute of Science & Technology (Pty)Ltd
261.	Vastratech Pty) Ltd
262.	VERGE PTY LTD
263.	Visionary Skill Academy
264.	Vodacom (Pty) Ltd
265.	VSS College (Pty) LTD
266.	Vuselela TVET College
267.	VUTHLARI MARKETING CONSULTING
268.	Wavelengths Technology Training Institute
269.	Wellinkwise Pty Ltd
270.	Westrand Youth Development
271.	Whitestone College
272.	WORK SKILLS RESOURCES CC
273.	Working Solution International
274.	Xylo Trading 12 (Pty) Ltd
275.	YAB Business Solutions (Pty)Ltd
276.	YITRO INNOVATIONS
277.	Yonet Training Academy
278.	Youth Media Movement
279.	ZA WIT (PTY) LTD
280.	Zikode Development Trust
281.	ZJ Africa Learn