SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Describe and install computer printers 
SAQA US ID UNIT STANDARD TITLE
14945  Describe and install computer printers 
ORIGINATOR
SGB Information Systems and Technology 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04  2 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended for people who need to install and commission computer printers on existing computer systems:
  • As fundamental knowledge of the areas covered.
  • For those working in, or entering the workplace in Hardware and Infrastructure Maintenance and Support.
  • As additional knowledge for those wanting to understand the areas covered.

    People credited with this unit standard are able to:
  • Describe the components of computer printers.
  • Plan the installation of computer printers.
  • Install computer printers.
  • Review the installation of computer printers.
    The performance of all outcomes is to a level that allows for further learning in this area. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    The credit value of this unit standard is calculated assuming a person has the prior knowledge and skills to:
  • Operate personal computers and peripherals.
  • Demonstrate an understanding of local and wide-area computer networking.
  • Install personal computer systems software.
  • Explain local area computer networks and install networked workstations. 
    		•

    UNIT STANDARD RANGE 
    Printers operating at speeds of up to 50 pages per minute. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Describe the components of computer printers. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. The description includes the characteristics of the components. 
    ASSESSMENT CRITERION RANGE 
    Characteristics include - purpose, scope, use of components.
     

    ASSESSMENT CRITERION 2 
    2. The description identifies installation requirements and specifications. 

    ASSESSMENT CRITERION 3 
    3. The description includes supporting examples that provide valid illustrations of the components. 
    ASSESSMENT CRITERION RANGE 
    Illustrations include theoretical or practical diagrams.
     

    SPECIFIC OUTCOME 2 
    Plan the installation of computer printers. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. The plan includes the activities necessary to meet the installation requirements. 

    ASSESSMENT CRITERION 2 
    2. The plan ensures that the computer printer is compatible with the host computer. 
    ASSESSMENT CRITERION RANGE 
    Connection, Configuration, System Software.
     

    ASSESSMENT CRITERION 3 
    3. The plan accommodates the standards and quality procedures essential to the installation. 
    ASSESSMENT CRITERION RANGE 
    Standards may include but are not limited to - installation, operation, compatibility with other systems.
     

    ASSESSMENT CRITERION 4 
    4. The planning organises the availability of the resources to meet the installation plan. 

    SPECIFIC OUTCOME 3 
    Install computer printers. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Pre-installation activities are carried out according to manufacturer's recommendations. 
    ASSESSMENT CRITERION RANGE 
    Assemble, test, cable connection.
     

    ASSESSMENT CRITERION 2 
    2. Unpacking and re-packing is completed according to manufacturer's recommendations. 

    ASSESSMENT CRITERION 3 
    3. The installation ensures that host system configuration and interface connections meet the installation requirements. 

    ASSESSMENT CRITERION 4 
    4. The installation ensures that the integrity of the host system is not affected by the installation processes. 
    ASSESSMENT CRITERION RANGE 
    Integrity includes configuration, interface connections, appearance, quality, operation, performance, standards.
     

    ASSESSMENT CRITERION 5 
    5. The installation identifies contingency procedures for installation problems that prevent successful installation. 

    ASSESSMENT CRITERION 6 
    6. The installation includes the resolution of installation problems that are equitable to all stakeholders. 
    ASSESSMENT CRITERION RANGE 
    Stakeholders include clients, suppliers and their representatives.
     

    ASSESSMENT CRITERION 7 
    7. The installation includes customer training in the basic use of the computer printer. 

    SPECIFIC OUTCOME 4 
    Review the installation of computer printers. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. The review provides a systematic appraisal of the installation. 
    ASSESSMENT CRITERION RANGE 
    Review includes installation status, conformance with installation standards, quality documentation.
     

    ASSESSMENT CRITERION 2 
    2. The review confirms that configuration and installation of the computer printer comply with user and manufacturer specifications. 

    ASSESSMENT CRITERION 3 
    3. The review ensures that the completed installation meets the user and manufacturer quality requirements. 

    ASSESSMENT CRITERION 4 
    4. The review ensures that the computer printer is operating according to manufacturers specifications. 

    ASSESSMENT CRITERION 5 
    5. The review obtains user acceptance of the installed computer printer. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    The relevant Education and Training Quality Authority (ETQA) must accredit providers before they can offer programmes of education and training assessed against unit standards.
  • An assessor, accredited by the relevant ETQA, will assess the learner`s competency.
  • Assessment procedures will be supplied by the ETQA in alignment with NSB requirements.
  • All assessment activities must be fair, so that all candidates have equal opportunities. Activities must be free of gender, ethnic or other bias.
  • Assessment procedures, activities and tools must be transparent, affordable and support development within the field, sub-field and NQF.
  • Questions and answers to determine theoretical knowledge are expected.
  • Examination of an assessment portfolio.
  • Reporting skills are demonstrated by effective communication, using verbal (language) and/or writing skills.
  • Direct observation in simulated or actual work conditions.

    Moderation Process:
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.
  • Moderation procedures, activities and tools must be transparent, affordable and support development within the field, sub-field and NQF. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Familiar with Operating Infrastructure. Knowledge of the ICT infrastructure (hardware, databases, operating systems, local area networks etc) used within organisation.
  • Familiar with Own Organisation`s Products and Services. The products and/or services supplied to customers by own organisation. E.g.: Maintenance of infrastructure, maintenance of applications, system development, software product, services.
  • Familiar with Customer Service Techniques. Techniques for ensuring that full account is taken of customers` real and stated needs in the delivery of products and services.
  • Familiar with Desktop Software. The use of desktop software everyday. E.g.: word processing, spreadsheets, graphics. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in which response displays that responsible decisions, using critical and creative thinking, have been made by resolving installation problems. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one`s activities responsibly and effectively by planning the installation of the relevant technology and components. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information relevant to the installation of the computer printer. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively by using mathematical and/or language skills in the modes of oral and/or written presentations and keeping records. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    1. Performance of all elements is to be carried out in accordance with organisation standards and procedures, unless otherwise stated. Organisation standards and procedures may cover: quality assurance, documentation, security, communication, health and safety, and personal behaviour. An example of the standards expected is the standards found in ISO 9000 Certified Organisations.

    2. Performance of all elements is to be completed within the normal range of time that would be expected in a professional environment, e.g. in a commercial or government organisation.

    3. Performance of all elements is to be within the normal range of cost, or cost estimate, that would be expected in a commercial environment.

    4. Performance of all elements complies with the laws of South Africa, especially with regard to copyright, privacy, health and safety, and human rights. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  49129   Further Education and Training Certificate (FETC): Management and Administration  Level 4  NQF Level 04  Reregistered  2023-06-30  SERVICES 
    Elective  78964   Further Education and Training Certificate: Information Technology: Technical Support  Level 4  NQF Level 04  Reregistered  2023-06-30  MICTS 
    Elective  24293   National Certificate: Information Technology: Technical Support  Level 4  Level TBA: Pre-2009 was L4  Passed the End Date -
    Status was "Reregistered"     		 2010-01-23  Was MICTS until Last Date for Achievement 
    Elective  60652   Professional Qualification: Management and Administration  Level 4  Level TBA: Pre-2009 was L4  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Academy of Training and Development 
    2. Afedile M Learning Centre (Pty) Ltd 
    3. Amitek Business College 
    4. Arise Business Centre 
    5. ATTI Nelspruit Pty Ltd 
    6. AUM IT Solutions 
    7. Bophelo Tota ICT Driving Academy (Pty) Ltd 
    8. Broadband College of Technology 
    9. Bytes People Solutions A Division of Altron TMT (Pty) Ltd 
    10. Calandra Trading 523(PTY) 
    11. Claas Illustration 
    12. CTU Training Solutions 
    13. Daily Training Cc 
    14. DC Dynamic College of Commerce & Further Training (Pty) Ltd 
    15. DVG Property (Pty)Ltd 
    16. Ekasi IT Solutions CC 
    17. Fakazani Management Services 
    18. Falcon Business Institute (Pty) Ltd 
    19. Forek Institute of Technology (Pty) Ltd 
    20. Gabasega Consulting and Training Centre 
    21. Gegana Computer Academy and Business Solutions cc 
    22. Golden Step Campus (Pty) Ltd. 
    23. iLearn Corporate Services PTY LTD 
    24. Information Technology Resource Centre 
    25. iSolve Business Solutions (Pty) Ltd 
    26. Jeppe College of Commerce and Computer Studies 
    27. Johannesburg Institute of Engineering & Technology 
    28. Kezla Investments 
    29. King Sabata Dalindyebo TVET College 
    30. Leseding Computer Systems (Pty) Ltd 
    31. Limco Consulting and management (Pty) Ltd 
    32. M-cot Corporate Training 
    33. Malope IT Solutions 
    34. Mass Computer Training And Printers 
    35. MasterGrade IT 
    36. Mosadikago Trading Cc 
    37. National Computer College Carletonville 
    38. National Computer College Cc 
    39. Ngubeni Corporation 
    40. Ocule IT cc 
    41. On the Ball College Pty ltd 
    42. Overcomers Training College (Pty) Ltd 
    43. Prophesy Training College (Pty) Ltd 
    44. PROSERV SA (PTY) LTD 
    45. Qhakaza Management Services 
    46. Rand Training College 
    47. SEDIBENG 
    48. Sivile Housing Association RSA 
    49. Springfield Training (Pty) Ltd 
    50. Star Light Consulting 
    51. Success Christian Training Centre 
    52. Taal-Net Training Institute 
    53. Titan Trade Technologies (Pty) Ltd 
    54. Tshwane College of Commerce and Computer 
    55. Umbuso Training Services (Pty) Ltd. 
    56. ZJ Africa Learn (Pty) Ltd 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.