SAQA

All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.

SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Repair peripherals for a personal computer or handheld computer to module level

SAQA US ID	UNIT STANDARD TITLE
14935	Repair peripherals for a personal computer or handheld computer to module level
ORIGINATOR
SGB Information Systems and Technology
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences			Information Technology and Computer Sciences
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular-Fundamental	Level 4	NQF Level 04	9
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2018-07-01	2023-06-30	SAQA 06120/18
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2026-06-30		2029-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

This unit standard is intended:

to demonstrate proficient knowledge of the areas covered.

for those working in the field of Hardware, Infrastructure Maintenance and Support.

People credited with this unit standard are able to:

Diagnose faults with personal computer peripherals to module level.

Plan the repair of personal computer peripherals to module level.

Replace faulty modules in personal computer peripherals.

Restore to service personal computer peripherals.
The performance of all elements is to a standard expected in a professional environment.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

The credit value of this unit standard is based on a person having the prior knowledge and skills to:

Demonstrate an understanding of personal computer hardware components (DC316).

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Diagnose faults with personal computer peripherals to module level.

OUTCOME RANGE

Faults - mechanical, power supply, logic board, input and output system, memory, operating system, cables.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. The diagnosis verifies the reported symptoms, and identifies any further symptoms.

ASSESSMENT CRITERION 2

2. The diagnosis ensures that the cause(s) of the symptoms are identified using diagnostic procedures recommended by industry, and according to the user's requirements.

ASSESSMENT CRITERION 3

3. The diagnosis identifies known problems using information sources.

ASSESSMENT CRITERION RANGE

Reference manuals, databases, suppliers.

SPECIFIC OUTCOME 2

Plan the repair of personal computer peripherals to module level.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. The plan ensures that the diagnosis identifies and explains the feasibility of the repair.

ASSESSMENT CRITERION 2

2. The plan outlines the strategy for repairing the fault.

ASSESSMENT CRITERION 3

3. The plan ensures that the final outcome meets user requirements.

ASSESSMENT CRITERION RANGE

Use an appropriate review procedure.

ASSESSMENT CRITERION 4

4. The plan estimates the effort, duration, and resources required for the repair.

ASSESSMENT CRITERION 5

5. The plan ensures that the resources required to complete the repair are available at the repair site and are in working order.

ASSESSMENT CRITERION 6

6. The plan ensures that replacement modules are compatible with the computer system, and carry evidence of integrity.

SPECIFIC OUTCOME 3

Replace faulty modules in personal computer peripherals.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. The replaced module is installed according to the manufacturer's specifications.

ASSESSMENT CRITERION 2

2. Testing demonstrates the replacement module functions according to the manufacturer's specifications.

ASSESSMENT CRITERION 3

3. The peripheral operates according to the manufacturer's specifications.

SPECIFIC OUTCOME 4

Restore to service personal computer peripherals.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. The restoration ensures that the user's data and configuration are restored according to the repair plan.

ASSESSMENT CRITERION 2

2. The restoration ensures that the peripheral operates according to the manufacturer's specifications.

ASSESSMENT CRITERION 3

3. The restoration ensures that the peripheral is available to the user.

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

Providers must be accredited by the relevant Education and Training Quality Authority (ETQA) before they can offer programs of education and training assessed against unit standards.

Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

1. Performance of all elements is to be carried out in accordance with organisation standards and procedures, unless otherwise stated. Organisation standards and procedures may cover: quality assurance, documentation, security, communication, health and safety, and personal behaviour.
2. Performance of all elements complies with the laws of South Africa, especially with regard to copyright, privacy, health and safety, and consumer rights.
3. All activities must comply with any policies, procedures and requirements of the organisations involved, the ethical codes of relevant professional bodies and any relevant legislative and/ or regulatory requirements.
4. Performance of all elements is to be completed within the normal range of time and cost that would be expected in a professional environment (eg. In a commercial or government organisation).

UNIT STANDARD DEVELOPMENTAL OUTCOME

N/A

UNIT STANDARD LINKAGES

N/A

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO IDENTIFYING

Identify, solve problems and make decisions in relation to the current systems development environments.

UNIT STANDARD CCFO COMMUNICATING

Communicate effectively using visual, mathematical and or language skills in the modes of oral and/ or written persuasion when engaging with systems development.

UNIT STANDARD CCFO CONTRIBUTING

Contribute to his/her full personal development and the social and economic development of the society at large by being aware of the importance of: reflecting on and exploring a variety of strategies to learn more effectively, exploring education and career opportunities and developing entrepreneurial opportunities.

UNIT STANDARD ASSESSOR CRITERIA

N/A

REREGISTRATION HISTORY

As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015.

UNIT STANDARD NOTES

Supplementary information:
None.

Sub-Sub-Field (Domain):
Hardware, Infrastructure Maintenance and Support.

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Elective	78964	Further Education and Training Certificate: Information Technology: Technical Support	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	MICTS
Elective	24293	National Certificate: Information Technology: Technical Support	Level 4	Level TBA: Pre-2009 was L4	Passed the End Date - Status was "Reregistered"	2010-01-23	Was MICTS until Last Date for Achievement

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

1.	Academy at Vaal Triangle (AVT
2.	Affirmations Training
3.	Africa Learn (Pty) Ltd
4.	Afrika Tikkun NCC
5.	Amilak Training Center
6.	Atvance Institute (Pty) Ltd
7.	Basadipele Skills Development and Training
8.	Bells Technical College
9.	Brainwave Projects 1430 cc
10.	Careers IT
11.	College Africa Group (Pty) Ltd
12.	Columbus Consulting Pty Ltd
13.	Common Vision Young Specialist Trading cc
14.	CSL Accountants
15.	Dee's Training (Pty) Ltd
16.	Delight Computer Training
17.	EAST LONDON MANAGEMENT INSTITUTE
18.	ED-U Options Academy
19.	Ekasi IT Solutions Centre
20.	Ekurhuleni Artisans and Skills Training Centre Pty Ltd
21.	Elchees Software Solutions
22.	Epitome Villa (Pty)Ltd
23.	Eshybrand Pty Ltd
24.	EYETHU NATIONAL COMPUTER COLLEGE PTY LTD
25.	Finweb Business Consultancy
26.	Foster-Melliar (Pty) Ltd
27.	Fourways Private College
28.	Futurekids SA (Fochville)
29.	Global Institute for Capacity
30.	HILLCROSS BUSINESS SCHOOL (PTY
31.	Hlanganani ICT (Pty) Ltd
32.	Home of Compassion/Grace Ministries
33.	Ikusasalethu Youth Development Project NPC
34.	iLearn Corporate Services PTY LTD
35.	Information Technology Resource Centre
36.	IT Academy
37.	IT-HI-Q Training (PTY) Ltd
38.	Jeppe College of Commerce and
39.	K Boneng Consulting Services P
40.	KT Mobile Services
41.	LETAGO DEVELOPMENT CONSULTING
42.	LIMPOPO COMPUTER COLLEGE BK
43.	Loomee Group
44.	Makhophila Training
45.	Mash Computer Training
46.	MBOWA COLLEGE PTY LTD
47.	Metanoia Ratings PTY LTD
48.	MMELA VILLAGE TECHNOLOGIES (PT
49.	Mogapi Education Group (Pty) Ltd
50.	Moving Ahead Development Agenc
51.	Mpande Technologies cc
52.	Mufuka Business and Technical
53.	NBC Technologies
54.	NCC - Vereeniging
55.	Nolwazi Stem Education for The
56.	Nyathela Business College
57.	Olrich Home of Technology
58.	On the Ball College Pty ltd
59.	OPELONG BUSINESS INSTITUTE (PT
60.	Polokwane Technology Institute (Pty) Ltd
61.	Pretoria Technical College
62.	Priha Projects Pty Ltd
63.	Progressive School of Business
64.	Prophesy Training College (Pty) Ltd
65.	QUARPHIX (PTY) LTD
66.	Richfield Graduate Institute of Technology Pty Ltd
67.	Rostec Technical FET College (Pty) Ltd
68.	Sabile Human Resources Consult
69.	SANDM IT TRAINING (PTY) LTD
70.	Silulo Ulutho Technologies
71.	Spears Business and Life Couch Consulting (Pty) Ltd
72.	Spina Consultancy
73.	SPLS Consultants (Pty) Ltd
74.	SUCCESS BUILDERS INTERNATIONAL CC
75.	SUPREME ICT CONSULTANTS
76.	Techtisa (pty) Ltd
77.	Terry Computer Services cc
78.	The Finishing College (Pty) Lt
79.	Think Tank T2 (Pty) Ltd
80.	Titan Trade Technologies
81.	Tlou Foundation College
82.	TORQUE TECHNICAL COMPUTER TRAINING PTY LTD
83.	TSP COLLEGE
84.	Ukwazi Academy and Corporate S
85.	Varsity Institute of Science & Technology (Pty)Ltd
86.	Visionary Skill Academy
87.	VSS College (Pty) LTD
88.	Vukani Solutions
89.	Wellinkwise Pty Ltd
90.	Whitestone College
91.	Xylo Trading 12 (Pty) Ltd
92.	YITRO INNOVATIONS
93.	Yonet Training Academy
94.	ZA WIT (PTY) LTD
95.	Zikode Development Trust