SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Maintain housekeeping in a funeral business 
SAQA US ID UNIT STANDARD TITLE
14164  Maintain housekeeping in a funeral business 
ORIGINATOR
SGB Funeral Services 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Personal Care 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 2  NQF Level 02  3 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard forms part of the qualification, National Certificate in Funeral Services Practice and is registered at Level 3 on the National Qualifications Framework. Learners working towards this standard will be learning towards the full qualification or will be involved in or working within a funeral services environment, specialising in Marketing and Merchandising where the acquisition of competence against this standard will add value to each individual and the funeral industry as a whole.

The qualifying learner is capable of:
  • Maintaining a clean and safe funeral business
  • Maintaining funeral business display and work areas 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners accessing this qualification will have demonstrated competency in:
  • Numeracy at NQF Level 2 or equivalent.
  • English, verbal and written communication at NQF Level 2 or equivalent.
  • Computer literacy at NQF Level 2 or equivalent. 
    		•

    UNIT STANDARD RANGE 
    Range statements which are applicable to the unit standard titles, specific outcomes and assessment criteria are found beneath the applicable assessment criteria. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Maintain a clean and safe funeral business 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Housekeeping procedures are described and explained. 
    ASSESSMENT CRITERION RANGE 
    Housekeeping will include washing, polishing, scrubbing, dusting, sweeping, vacuuming, emptying bins
     

    ASSESSMENT CRITERION 2 
    2. Clients are not disrupted or inconvenienced while housekeeping activities are undertaken. 

    ASSESSMENT CRITERION 3 
    3. All exterior surfaces are clean and neat in accordance with organisational requirements 

    ASSESSMENT CRITERION 4 
    4. All interior surfaces are clean, tidy and neat in accordance with organisational requirements 
    ASSESSMENT CRITERION RANGE 
    Surfaces will include floor, counter, walls, ceiling, windows, merchandise, desks and chairs
     

    ASSESSMENT CRITERION 5 
    5. Fixtures and fitting are clean and free from dust in accordance with organisational requirements 

    SPECIFIC OUTCOME 2 
    Maintain funeral business display and work areas 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Work areas are clean and tidy and are maintained according to requirements 

    ASSESSMENT CRITERION 2 
    2. Display area is tidy, neat and clean at all times. 
    ASSESSMENT CRITERION RANGE 
    Display area will include floor, counters, desks, walls, windows, offices, ashtrays, plants, merchandise area and storeroom.
     

    ASSESSMENT CRITERION 3 
    3. Merchandise is clean, free from damage and in the correct location. 
    ASSESSMENT CRITERION RANGE 
    Funeral merchandise will include coffins, caskets, wreaths, tombstones, pamphlets and leaflets, handles, shrouds, runs, ornamental fittings, linings, plaques.
     


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Providers offering learning towards this standard will be accredited and assessors registered by the relevant Education Training Quality Assurance body (ETQA) 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • A comprehensive understanding of methods and techniques for maintaining housekeeping standards in a funeral business
  • An all rounded understanding of organisational housekeeping policies and procedures. 
    		•


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems pertaining to housekeeping issues 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others while conducting housekeeping activities in a funeral business. 

    UNIT STANDARD CCFO ORGANISING 
    Organise oneself and one`s activities to ensure housekeeping standards are maintained at all times. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively with team members and clients in planning and executing housekeeping procedures. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Understand the world as a set of related systems where good housekeeping and clean and tidy displays entice clients. 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  21787   National Certificate: Funeral Services Practice  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.