SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Providing funeral product and service training to individuals and relevant parties 
SAQA US ID UNIT STANDARD TITLE
14151  Providing funeral product and service training to individuals and relevant parties 
ORIGINATOR
SGB Funeral Services 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Personal Care 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  11 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard forms part of the Qualification, National Certificate in Funeral Services Practice and is registered at Level 4 on the National Qualifications Framework. Learners working towards this standard will be learning towards the full qualification, or will be involved in or working within a funeral services environment, specialising in Embalming, Marketing and Merchandising or Disaster Management, where the acquisition of competence against this standard will add value to each individual and the Funeral Industry as a whole.

The qualifying learner is capable of:
  • Assessing training needs of individuals, teams and relevant parties
  • Organising training and development activities for individuals and teams 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners accessing this qualification will have demonstrated competency in:
  • Numeracy at NQF Level 3 or equivalent.
  • English, verbal and written communication at NQF Level 3 or equivalent. 
    		•

    UNIT STANDARD RANGE 
    Range statements which are applicable to the unit standard titles, specific outcomes and assessment criteria are found beneath the applicable assessment criteria. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Assess training needs of individuals, teams and relevant parties 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1.Individuals and groups are observed and assessed against standards to determine training needs. 
    ASSESSMENT CRITERION RANGE 
    Training and development requirements will include technical skills, product knowledge, information skills, communications skills, problem-solving skills, presentation skills, social skills, co-operative skills, career goals, assessment skills, organising skills.
     

    ASSESSMENT CRITERION 2 
    2.Evaluations of individual training and development needs are completed. 
    ASSESSMENT CRITERION RANGE 
    Training and development will include on-the-job training, coaching, monitoring, seminars, conventions, conferences, workshops, simulations, video's.
     

    ASSESSMENT CRITERION 3 
    3.Training and developments needs are agreed with individuals and teams. 

    ASSESSMENT CRITERION 4 
    4.Available resources and constraints are identified in relation to training and development and produced. 

    ASSESSMENT CRITERION 5 
    5.Skill enhancement plans are revised as needed in keeping with resource restraints and/or workplace requirements. 
    ASSESSMENT CRITERION RANGE 
    Training and development will include areas around the Employment Equity Act and Skills Development Act.
     

    SPECIFIC OUTCOME 2 
    Organise training and development activities for individuals and teams 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1.Options for on-the-job training, coaching, mentoring and training interventions are assessed and incorporated into training development plans. 

    ASSESSMENT CRITERION 2 
    2.Internal and external training and development resources are assessed and activities are selected that meet requirements. 

    ASSESSMENT CRITERION 3 
    3.Training and development activities are evaluated against training and development plans. 

    ASSESSMENT CRITERION 4 
    4.Opportunities to improve competence through new training and development initiatives are identified. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Providers offering learning towards this standard will be accredited and assessors registered by the Education Training Quality Assurance body (ETQA). 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • A comprehensive understanding of organisational policies and procedures for training and development.
  • A in depth understanding of methods and techniques for training others.
  • A broad understanding of human resource legislation pertaining to training and development.
  • A comprehensive understanding of product and service knowledge.
  • A broad understanding of methods and techniques for assessing individuals and teams. 
    		•


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems relating to the assessment of individuals and teams and the organising of training and development activities. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others during the implementation of training and development activities. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, evaluate, organise and critically evaluate information pertaining to the training and development needs of individuals and teams. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively with individuals and teams regarding any and all performance and training requirements. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Understand the world as a set of related systems in that proper training and development leads to a competent workforce. 

    UNIT STANDARD CCFO CONTRIBUTING 
    In order to contribute to the full personal development of each learner and the social and economic development of society at large, it must be the intention underlying any programme of learning to make an individual aware of the importance of: being culturally and aesthetically sensitive across a range of social contexts when providing funeral product and service training to individuals and relevant parties. 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  23775   National Certificate: Funeral Services Practice  Level 4  Level TBA: Pre-2009 was L4  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.