SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Apply the principles of situational leadership to a business unit 
SAQA US ID UNIT STANDARD TITLE
13953  Apply the principles of situational leadership to a business unit 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04  5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2006-03-14  2006-11-16  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2007-11-16   2010-11-16  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
242824  Apply leadership concepts in a work context  Level 4  NQF Level 04  12   

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended for managers of small businesses and junior managers of business units in larger organisations. The term business unit in this unit standard implies a small business, cost centre, section or department.

Junior managers include, but are not limited to team leaders, supervisors, first line managers and section heads. The position or term is used to describe the first level of management in an organisation at which an employee has other employees reporting to him/her.

The qualifying learner is capable of:
  • Explaining the principles of situational leadership.
  • Explaining the levels of development used in situational leadership.
  • Diagnosing the leadership needs of people in a business unit.
  • Planning to introduce situational leadership in a business unit. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    There is open access to this unit standard. Learners should be competent in Communication, Mathematical and Financial Literacy at Level 3. 

    UNIT STANDARD RANGE 
    The typical scope of this unit standard is:
  • The four management styles are directing, coaching, supporting and delegating.
  • The two basic behaviours of managers are directive and supportive. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain the principles of situational leadership. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. The concept of situational leadership is explained with examples. 

    ASSESSMENT CRITERION 2 
    2. The four basic leadership styles used by situational managers are named and explained and an indication is given of when it is appropriate to use each style. 

    ASSESSMENT CRITERION 3 
    3. The difference between intended behaviour and perceived behaviour is explained with reference to the intention of the manager and the perception of the staff. 

    ASSESSMENT CRITERION 4 
    4. The two basic behaviours that a manager can use to influence someone else are named and an indication is given of their relationship to the four basic leadership styles of situational management. 

    SPECIFIC OUTCOME 2 
    Explain the levels of development used in situational leadership. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. The concept of development is explained as it is used in situation leadership. 

    ASSESSMENT CRITERION 2 
    2. The concept of commitment is explained as it is used in situation leadership. 

    ASSESSMENT CRITERION 3 
    3. The concept of competence is explained as it is used in situation leadership. 

    ASSESSMENT CRITERION 4 
    4. The four levels of development in the situational leadership model are described in terms of commitment and competence. 

    ASSESSMENT CRITERION 5 
    5. The needs of staff at each of the levels of development are explained with examples. 

    SPECIFIC OUTCOME 3 
    Diagnose the leadership needs of people in a business unit. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. The past performance of individuals in a business unit or team is analysed to determine their levels of commitment and competence. 

    ASSESSMENT CRITERION 2 
    2. Possible reasons for poor or underperformance are identified in terms of commitment, competence and supervision. 

    ASSESSMENT CRITERION 3 
    3. Problems that can result if a manager uses an inappropriate management style are indicated with reference to accountability and motivation. 

    ASSESSMENT CRITERION 4 
    4. The leadership style appropriate for each member of a business unit is selected based on individual levels of development. 

    ASSESSMENT CRITERION 5 
    5. The role of praise and reprimands in situational leadership is explained and an indication is given of when it is appropriate to use each. 

    SPECIFIC OUTCOME 4 
    Plan to introduce situational leadership in a business unit. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. The basic principles of situational leadership are explained to a group. 

    ASSESSMENT CRITERION 2 
    2. The process to be followed in introducing situational leadership is explained and an indication is given of the expected outcomes and importance of consensus at contracting meetings. 

    ASSESSMENT CRITERION 3 
    3. A plan is developed to introduce situational leadership in a business unit. 

    ASSESSMENT CRITERION 4 
    4. The role of contracting in situational leadership is explained and an indication is given of why it is important to contract with members of a business unit. 

    ASSESSMENT CRITERION 5 
    5. The steps in the contracting process are explained with examples. 

    ASSESSMENT CRITERION 6 
    6. The contracting process is applied to contract with a member of a business unit. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    This unit standard will be internally assessed by the provider and moderated by a moderator registered by INSQA or a relevant accredited ETQA. The mechanisms and requirements for moderation are contained in the document obtainable from INSQA, INSQA framework for assessment and moderation. 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    The learner is able to identify and solve problems in which responses show that responsible decisions using critical and creative thinking have been made in assessing levels of development and selecting an appropriate management style. 

    UNIT STANDARD CCFO WORKING 
    The learner is able to work effectively with others as a member of a team, group, organisation or community in contracting with members of a business unit or team. 

    UNIT STANDARD CCFO ORGANISING 
    The learner is able to organise and manage him/herself and his/her activities responsibly and effectively in planning to introduce situational leadership in a business unit. 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, organise and critically evaluate information analysing the past performance of members of a business unit 

    UNIT STANDARD CCFO COMMUNICATING 
    The learner is able to communicate effectively in explaining the principles of situational leadership and the contracting process. 

    UNIT STANDARD CCFO DEMONSTRATING 
    The learner is able to demonstrate an understanding of the world as a set of related systems by recognising the relationship between own leadership style and individual performance and management needs. 

    UNIT STANDARD CCFO CONTRIBUTING 
    The learner is able to be culturally and aesthetically sensitive across a range of social contexts in adapting leadership style to the development needs of members of a business unit. 

    UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 242824, which is "Apply leadership concepts in a work context", Level 4, 12 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  57713   Further Education and Training Certificate: Specialist Security Practices  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SAS SETA 
    Core  48640   National Certificate: Financial Services Management  Level 4  Level TBA: Pre-2009 was L4  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  INSETA 
    Elective  49649   Further Education and Training Certificate: Long-term Insurance  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  INSETA 
    Elective  65110   Further Education and Training Certificate: Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2009-03-14  As per Learning Programmes recorded against this Qual 
    Elective  49356   Further Education and Training Certificate: Medical Claims Assessing  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  INSETA 
    Elective  49489   Further Education and Training Certificate: Road Transport Management in the Public Sector  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  TETA 
    Elective  66610   Further Education and Training Certificate: Short Term Insurance  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-07-30  As per Learning Programmes recorded against this Qual 
    Elective  57613   Further Education and Training Certificate: Short-Term Risk Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2012-06-30  INSETA 
    Elective  57428   Further Education and Training Certificate: Youth Development  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Elective  23976   National Certificate: Local Employment and Skills Development Practices  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered"     		 2006-08-13  PSETA 
    Elective  24396   National Certificate: Risk Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered"     		 2006-10-08  Was INSETA until Last Date for Achievement 
    Elective  49743   National Certificate: Manufacturing Management  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Elective  57631   National Certificate: Radiation Protection  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  EWSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. ABONGILE MNYANDA TRADING CC T/A EKO KOBRA 
    2. ADT SECURITY SERVICES PTY LTD 
    3. ADT SECURITY SERVICES PTY LTD CAPE TOWN 
    4. ADT SECURITY SERVICES PTY LTD PRETORIA NORTH 
    5. ADVANCED RISK SOLUTIONS 10000 (PTY) LTD 
    6. AIM TRAINING ACADEMY 
    7. AIM TRAINING ACADEMY CAMP SKUKUZA 
    8. Airports Company South Africa SOC Ltd Braamfischer International Airport 
    9. Airports Company South Africa SOC Ltd Cape Town International Airport 
    10. Airports Company South Africa SOC Ltd East London 
    11. Airports Company South Africa SOC Ltd George 
    12. Airports Company South Africa SOC Ltd Kimberley Airport 
    13. Airports Company South Africa SOC Ltd King Shaka International Airport 
    14. Airports Company South Africa SOC Ltd OR Tambo International Airport 
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    17. AKAF BODYGUARDS 
    18. ALUTE SA PTY LTD 
    19. Amaqamu Project Management and Consulting 
    20. Aqua Training Centre Pty Ltd 
    21. Arctic Fox Security 
    22. ASEZASECURITY AND PROJECTS 
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    24. AVSCAN TRAINING PTY LTD BOKSBURG 
    25. B T Group of Companies Pty Ltd 
    26. Bahale Monakedi Trading & projects pty Ltd 
    27. Bidvest Protea Coin Bellville 
    28. Bidvest Protea Coin Durban 
    29. Bidvest Protea Coin Port Elizabeth 
    30. Bidvest Protea Coin Rustenburg 
    31. BITLINE SA 368 CC 
    32. BKL Group Pty Ltd 
    33. BLACKEN SECURITY SERVICES 
    34. BRAINWAVE PROJECTS 1928 
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    36. BRIGHTSTAR SECURITY SERVICE AND CLEANING CC 
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    40. CC PROTECTION AND INVESTIGATION SERVICE PTY LTD 
    41. CC Protection and Investigation Services Kimberley 
    42. CHIPPA TRAINING ACADEMY 
    43. Chithi Holdings 
    44. Chithi Holdings Kroonstrad 
    45. CKN Securiy Services 
    46. COLLINS SEBOLA FINANCIAL SERVICES (PTY) 
    47. CSG Skills Institute 
    48. D & K MANAGEMENT CONSULTANTS 
    49. DHW SECURITY AND TRAINING SERVICES 
    50. Dintshang Trading 
    51. DLAMBULO INVESTMENTS PTY LTD 
    52. Dotcentre Business Consulting (Pty) Ltd 
    53. Duluma Financial and Security Services 
    54. DWANDZANI PROJECTS CC 
    55. E FOCUS ENTERPRISE (PTY) LTD 
    56. EDUTEL SKILLS DEVELOPMENT PTY LTD 
    57. EEL PROTECTION SERVICES THEMBALUVHILO 
    58. EKHURHULENI SHOOTING AND TRAINING ACADEMY 
    59. ELASON PRO-ACTIVE SECURITY (PTY) LTD 
    60. ENFORCE SECURITY SERVICES PTY LTD ETHEKWINI 
    61. ENGIE SECURITY SERVICES TRAINING AND DEVELOPMENT CENTRE PTY LTD 
    62. ENPOWER TRAINING SERVICES PTY LTD 
    63. EYABANTU BUSINESS & SKILLS DEVELOPMENT T/A EYABANTU SAFETY AND SECURITY ACADEMY DURBAN 
    64. FAKUDE FAMILY SECURITY CC 
    65. FIDELITY SECURITY CORPORATE SERVICES CAPE TOWN 
    66. Fidelity Security Services 
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    68. FIDELITY SECURITY SERVICES PORT ELIZABETH 
    69. FIRMSTONE CONSULTING AND SECURITY ACADEMY 
    70. Focus Africa Advisory 
    71. FORUM SEKURITEIT 
    72. GENESIS K9 GROUP (PTY) LTD 
    73. GUNDO SECURITY & SUPPLY CC 
    74. Hadassah Security Consultants Cc 
    75. HAZOEMA TRADING ENTREPRISE CC 
    76. HENQUE 3375 CC 
    77. HJ Brummer Consultants 
    78. HJN PROTORIA BRANCH 02 
    79. IJABA INTERGRATED SECURITY SERVICES (PTY) LTD 
    80. Ikhwezi Training Institute (Pty) Ltd 
    81. IMVULA SKILLS DEVELOPMENT ACADEM Y 9PTY) LTD -DRBAN BRANCH 
    82. IMVULA SKILLS DEVELOPMENT ACADEMY 
    83. INGELOSI TRADING 192 CC 
    84. Inkwe Sekuriteit Bk 
    85. INSIMBI SECURITY TRAINING CENTRE 
    86. INTEGRATED SECURITY AND MANGEMENT SOLUTIONS (PTY) LTD 
    87. IPELENG RISK MANAGEMENT SERVICES PTY LTD 
    88. ITO FOCUS PHOLE 
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    90. K9 REVELATION SERVICES 
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    93. Kitso Bokamoso Training Solution 
    94. KNO SECURITY AND SUPPLY SERVICES (PTY) LTD 
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    97. Leronsa Trading Enterprise 
    98. Lesedi Security And Training Servic Es 
    99. LIFESHIELD HOME SECURITY AND PROJECTS PTY LTD 
    100. LIVHU NA MASHUDU SECURITY AND TRADING CC 
    101. MA SECURITY TRAINING AND PRIVATE INVESTIGATION 
    102. MABUSETSA ENTERPRISES (PTY) LTD 
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    108. Mashushe ETDP Trading and Projects 
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    112. MENTORNET (PTY) LTD 
    113. Metro 50 Security Services 
    114. Metrorail Durban 
    115. MIDRAND TRAINING ACADEMY PTY LTD 
    116. MILITES DEI SECURITY SERVICES (PTY) LTD 
    117. MJAYELI SECURITY (PTY) LTD 
    118. MKHAYA SOLUTIONS GROUP 
    119. MMAPHUTHI SECURITY CC 
    120. MMASEBKO TRAINING SECURITY CENTRE 
    121. MODE SECURITY MPUMALANGA 
    122. Mode Security PTY LTD 
    123. MODISE COMPUTER COLLEGE 
    124. MOLAO ACADEMY 
    125. MOLAPO-MOTLE ENTERPRISES 
    126. MOTLHABANE RISK MANAGEMENT SERVICES 
    127. Mtomntwana Roadmarking Pty Ltd 
    128. MUTENDA SECURITY SERVICES CC 
    129. MZILANKALA DEVELOPMENT AND PROJECTS CC 
    130. Nanikie Security Guard 
    131. National Security and fire Pty Ltd 
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    133. NORTHERN PROVINCE TRAINING ACADEMY 
    134. NS 64 BUSINESS ENTERPRISE 
    135. Nsirhelelo Security Services Pty Ltd 
    136. NTATE AVIATION AND SECURITY TRAINING 
    137. Ntevho-Ketso Training and Recruitement Consultancy cc 
    138. NTI College 
    139. Ntsangalala Business Enterprise 
    140. Nu Law Firearm Compliance Pty Ltd Bellville 
    141. NU LAW FIREARMS COMPLIANCE 
    142. Octaves Group 
    143. OMEGA RISK SOLUTIONS 
    144. Omega Risk Solutions Cape Town 
    145. Omega Risk Solutions Hatfield 
    146. Omega Risk Solutions Mpumalanga 
    147. Orbis Security Solutions Pty Ltd 
    148. OXY TRADING 735 CC 
    149. PERFOMANCE DEVELOPMENT INSTITUTE 
    150. Phephani Learnerships cc 
    151. Pioneer Business Consulting 
    152. PIROT SECURITY SERVICES 
    153. PRASA T/A Metrorail KwaZulu Natal 
    154. PRO ARM FIREARM TRAINING ACADEMY 
    155. PRO SECURE PTY LTD 
    156. Professional Development and Training Institute (Pty) Ltd 
    157. PROTEA COIN GROUP (ASSETS IN TRANSIT AND ARMED REACTION) 
    158. RAMAZWI SECURITY SERVICES CC 
    159. Red Ant Security Relocation and Eviction Services Pty Ltd 
    160. Resonance Institute of Learning 
    161. Retshetse Training Project 
    162. RHODE RISK MANAGEMENT SERVICES CC 
    163. RIA SEBETSA SECURITY SERVICES CC 
    164. RISENGASECURITY TRAINING SERVICES 
    165. ROMULA BUSINESS ENTERPRISES T/A SIYAFUNDA SECURITY ACADEMY 
    166. SA Crime Patrols Durban North 
    167. SAHARA EDUCATION. TRAINING. DEVELOPMENT 
    168. SAHO INVESTMENT CC 
    169. SAKHI'SIZWE SECURITY SERVICES CC 
    170. SBV SERVICES BLOEMFONTEIN 
    171. SBV SERVICES MIDRAND 
    172. SBV SERVICES PRETORIA 
    173. SBV SERVICES PTY LTD JOHANNESBURG 
    174. Sebenzisanane Human Capital 
    175. SECURITAS SPECIALIZED SERVICES PTY LTD 
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    177. SHAMARIAH SECURITY AND TRAINING 
    178. SHEPPERD ACADEMY 
    179. Sihle Property Developers And Plant Hire 
    180. SILWAYIPHI CLEANING SECURITY SERVICES 
    181. SIPHEFU BUSINESS SOLUTIONS (PTY) LTD 
    182. SIPHOCOPS SECURITY 111 KERK STREET MEUBEL SENTRUM JHB 
    183. SIRIUS RISK MANAGEMENT (PTY) LTD 
    184. SIVA SECURITY SERVICES 
    185. SIYANIVIKELA SECURITY SERVICES 
    186. Solutionsupply Pty Ltd 
    187. SOUTH AFRICAN POLICE SERVICE BASIC TRAINING PROVISION 
    188. SOUTH AFRICAN RESERVE BANK CAPE TOWN 
    189. SOUTH AFRICAN RESERVE BANK DURBAN 
    190. SOUTH AFRICAN RESERVE BANK JOHANNESBURG 
    191. SOUTH AFRICAN RESERVE BANK TRADING AS SOUTH AFRICAN BANK NOTE 
    192. SOUTH AFRICAN RESERVE BANK TRADING AS SOUTH AFRICAN MINT 
    193. Southern African Youth Movement 
    194. SSG Security Solutions Pty Ltd 
    195. Staff Management Services 
    196. STALLION LEARNING CENTRE PTY LTD 
    197. TACTICAL K9 AFRICA 
    198. TASA RISK MANAGEMENT 
    199. Thabelanang t/a Thabelanang Trading Enterprise 
    200. THE GMC GROUP PTY LTD 
    201. THINETI SECURITY AND TRAINING 
    202. THINGA SECURITY TRAINING SERVICES CC 
    203. THLAPI SECURITY AND PROJECTS (PTY) LTD 
    204. THOMPSONS KHUSELA CC 
    205. THOMPSONS SECURITY GROUP (PTY) LTD 
    206. THOZAKHE SECURITY SERVICES PTY) LTD 
    207. Thuto-Botshabelo Training and Projects (Pty) Ltd 
    208. TRANSNET SCHOOL OF SECURITY - ESSELENPARK 
    209. Tsaroga Phoka Security and General Trade 
    210. TSU PROTECTION SERVICES 
    211. TSU Training Solutions Centurion 
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    213. TZANEEN TRAINING CENTRE LIMPOPO 
    214. UBUNTU 
    215. Ulwazi Training & Development 
    216. Unbeatable C S Trading and Projects 
    217. UNLOCK INNOVATIONS (PTY) LTD 
    218. VITAL SKILLS CC 
    219. VUSA - ISIZWE SECURITY (PTY) LTD BENONI 
    220. VUSA ISIZWE SECURITY SERVICES (PTY) LTD 
    221. VUTHELA AFRICA SECURITY SERVICES 
    222. VUWA HOLDINGS (PTY) LTD 
    223. WILLSHIR TRADING 
    224. WISE GUY ACADEMY (PTY) LTD 
    225. ZEVOLI 9 PTY LTD 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.