SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Remove spots from upholstery 
SAQA US ID UNIT STANDARD TITLE
12531  Remove spots from upholstery 
ORIGINATOR
SGB Hygiene & Cleaning Services 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Personal Care 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 1  NQF Level 01  4 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2006-05-30  2007-02-21  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2008-02-21   2011-02-21  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
243197  Remove spots and spillages from carpets and upholstery  Level 1  NQF Level 01  5   

PURPOSE OF THE UNIT STANDARD 
Learners working towards this standard will be learning towards the full qualification, or will be involved in or working within a cleaning services environment. Qualifying learners are able to remove spots, spillages and odours from upholstery in a commercial, industrial, pharmaceutical, food handling, domestic and health care cleaning environment. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
The learner has the speaking and listening ability equal to an ABET Level 1 Com 101 standard and/or any other communication skill that will enable him/her to confirm the knowledge and skills required by this unit standard. 

UNIT STANDARD RANGE 
1. The scope of this unit standard is for any person who needs to remove spots, spillages and odours from upholstery. This unit standard does not apply to the removal of blood and other body fluids, which could potentially transmit HIV, Hepatitis B or other infections. Specific protection control measures need to be observed in the case of blood or body fluid spot removal.
2. In the context of this unit standard, chemicals refer to detergents with soil retardant, low residue characteristics.
3. Upholstery includes but is not limited to upholstered furniture and fittings in buildings, and motor vehicle, aircraft and boat interiors.
4. The level assigned to this unit standard is appropriate because the process is limited in range, very repetitive and familiar, no generation of new ideas are needed and the person has no responsibility for the learning of others.

RANGE STATEMENTS THAT REFER TO ASSESSMENT CRITERIA IN THIS UNIT STANDARD

Accessories refers to but is not limited to white, absorbent cloths and scrapping tools such as a knife or spatula. 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Prepare for spots, spillage and odour removal. 

ASSESSMENT CRITERIA 

ASSESSMENT CRITERION 1 
1. Determines the colourfastness of the upholstery. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 2 
2. Explains the importance of confirming the colourfastness of the upholstery. 

ASSESSMENT CRITERION 3 
3. Selects chemicals and accessories according to the type of upholstery. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 4 
4. Explains the reasons for selecting the correct chemicals and accessories. 

ASSESSMENT CRITERION 5 
5. Explains the reasons why a white, absorbent cloth is used for spot removal. 

ASSESSMENT CRITERION 6 
6. Explains how unfinished leather is distinguished from finished leather. 

ASSESSMENT CRITERION 7 
7. Explains why spots cannot be removed from unfinished leather. 

SPECIFIC OUTCOME 2 
Remove spots, spillages and odours. 

ASSESSMENT CRITERIA 

ASSESSMENT CRITERION 1 
1. Blots spillages of a liquid nature. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 2 
2. Explains the reasons for blotting spillages of a liquid nature. 

ASSESSMENT CRITERION 3 
3. Removes spillages of a solid nature by using a scrapping and collecting procedure. 

ASSESSMENT CRITERION 4 
4. Explains the reasons for using a scraping and collecting procedure to remove spillages of a solid nature. 

ASSESSMENT CRITERION 5 
5. Applies the chemical. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 6 
6. Removes the spot according to "a containment-of-spot" technique. 

ASSESSMENT CRITERION 7 
7. Observes that the white, absorbent cloth is absorbing the spot. 

ASSESSMENT CRITERION 8 
8. If applicable to the fabric type resets the pile or nap. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 9 
9. Identifies and reports stains (spots which cannot be removed). 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 10 
10. Inspects the quality of work continuously. 

ASSESSMENT CRITERION 11 
11. Explains how chewing gum is removed from upholstery. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 12 
12. Explains the reasons for minimising the chemical residues left in the upholstery after spot removal. 

ASSESSMENT CRITERION 13 
13. Explains the importance of attending to spots, spillages and odours as soon as possible after they occur. 

ASSESSMENT CRITERION 14 
14. Explains the importance of using "a containment-of-spot" technique. 

ASSESSMENT CRITERION 15 
15. Explains the reasons for checking that the white cloth is absorbing the spot. 

ASSESSMENT CRITERION 16 
16. Explains why the pile or nap in certain types of upholstery fabric is reset. 

ASSESSMENT CRITERION 17 
17. Describes how upholstery can be damaged by repeated, unsuccessful efforts to remove stains. 

ASSESSMENT CRITERION 18 
18. Explains the difference between a spot and a stain. 

ASSESSMENT CRITERION 19 
19. Explains the importance of reporting stains. 

ASSESSMENT CRITERION 20 
20. Explains why s/he needs to inspect quality of work. 

SPECIFIC OUTCOME 3 
Perform end of task procedures for removing spots from upholstery. 

ASSESSMENT CRITERIA 

ASSESSMENT CRITERION 1 
1. Stores chemicals and consumables. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 2 
2. Explains reasons for storing chemicals and consumables correctly and safely. 

ASSESSMENT CRITERION 3 
3. Washes the cloth or hands it in for laundering. 
ASSESSMENT CRITERION NOTES 
Assessed according to worksite procedures. 

ASSESSMENT CRITERION 4 
4. Explains the reasons for washing cloths or handing them in for laundering. 


UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
1. An assessor accredited by the Services SETA ETQA will assess the competency.
2. Assessment procedures will be supplied to the ETQA in alignment with NSB requirements.
3. All assessment activities must be fair so that all candidates can have equal opportunities.
4. Assessment will be free of gender, ethnic or other bias.
5. Questions and answers must determine the theoretical knowledge.
6. Direct observation, preferably in the workplace, or as a second choice in simulated conditions are preferred.
7. A practical demonstration of competencies is required in this unit standard.
8. Reporting skills are demonstrated by effective communication that may be verbal or any other agreed upon method.
9. Internal Moderation
10. External Moderation 

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
On completion the learner can understand and apply knowledge as described in the assessment criteria of all the outcomes. 


Critical Cross-field Outcomes (CCFO): 

UNIT STANDARD CCFO IDENTIFYING 
Identify and solve problems in which response displays that responsible decisions using critical and creative thinking have been made. Evident in:
  • Prepare for spots, spillage and odour removal.
  • Remove spots, spillages and odours.
  • Perform end of task procedures for removing spots from upholstery. 
    		•

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation or community. Evident in:
  • Prepare for spots, spillage and odour removal.
  • Remove spots, spillages and odours.
  • Perform end of task procedures for removing spots from upholstery. 
    		•

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively. Evident in:
  • Prepare for spots, spillage and odour removal.
  • Remove spots, spillages and odours.
  • Perform end of task procedures for removing spots from upholstery. 
    		•

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language skills in the modes of oral and/or written presentation. Evident in:
  • Prepare for spots, spillage and odour removal.
  • Remove spots, spillages and odours.
  • Perform end of task procedures for removing spots from upholstery. 
    		•

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environment and health of others by. Evident in:
  • Prepare for spots, spillage and odour removal.
  • Remove spots, spillages and odours.
  • Perform end of task procedures for removing spots from upholstery. 
    		•

    UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to the full personal development of each learner and the social and economic development of the society at large by participating as a responsible citizen in the life of local, national and global communities. Evident in:
  • Prepare for spots, spillage and odour removal.
  • Remove spots, spillages and odours.
  • Perform end of task procedures for removing spots from upholstery. 
    		•

    UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 243197, which is " Remove spots and spillages from carpets and upholstery ", Level 1, 5 credits.

    DEFINITION OF TERMS WITHIN THIS UNIT STANDARD

    1. Finished leather: Refers to leather does not change colour when dabbed with damp cloth. Spots can be removed from finished leather.
    2. Nap: Refers to the short, raised fibres on certain types of upholstery fabrics. (e.g. velvet)
    3. Pile: Refers to the cut or uncut loops on certain type of upholstery fabrics.
    4. Spots: Refers to deposits of soilage or spillages that can be removed from upholstery.
    5. Stains: Refers to deposits of soilage or spillages that cannot be removed from upholstery.
    6. Unfinished leather: Refers to leather that darkens when dabbed with a damp cloth. It is unlikely that spots can be removed from unfinished leather. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  20173   National Certificate: Hygiene and Cleaning  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered"     		 2007-02-21  Was SERVICES until Last Date for Achievement 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.