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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Define target audience profiles and skills gaps 
SAQA US ID UNIT STANDARD TITLE
123396  Define target audience profiles and skills gaps 
ORIGINATOR
SGB Occupationally-directed ETD Practitioners 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 05 - Education, Training and Development Adult Learning 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
9940  Conduct elementary field research in education, training and development or occupation  Level 4  NQF Level 04   

PURPOSE OF THE UNIT STANDARD 
This Unit Standard will be useful for training coordinators, trainers, facilitators, or anyone responsible for identifying skills gaps and developing target audience profiles in order to inform learning interventions and/or learning design. The Unit Standard will also be useful for those who provide guidance and advice to learners about their learning, assessment and recognition opportunities. The target audience profile will be developed using basic data collection methods and a basic research process.

People credited with this unit standard are capable of:
  • Preparing for information gathering.
  • Gathering information on learners.
  • Carrying out a basic skills audit.
  • Compiling a report on the target audience and skills gaps. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are already competent in Communications at NQF level 3 and are able to use basic data gathering methods. 

    UNIT STANDARD RANGE 
    The following scope and context applies to the whole Unit Standard:
  • A target audience profile provides details about potential and actual learners for the purpose of planning, designing, facilitating, evaluating and supporting learning. The details would typically include demographics, socio-economic status, age, language, literacy levels, qualifications, previous experience with different learning media, preferred learning styles, levels of experience, levels of motivation, special needs and possible barriers to learning.
  • A skills gap identifies the gap between the skills required for a particular job or set of jobs and the findings concerning learner's current skills in relation to the requirements; thus a skills gap highlights the gaps between skills needed and skills in place.
  • For the purposes of this Unit Standard, the learner would not be expected to carry out a skills analysis i.e. the learner would not be expected to identify the skills associated with the various roles and jobs of employees. Rather, this analysis would be available to the learner, usually in the form of a given skills audit instrument.
  • At this level, it is expected that learners will gather information through document reviews, interviews and basic questionnaires developed by self to elicit answers to the above. It is assumed that the learner would define the target audience profile and skills gap as per a given project plan to serve the research needs of needs/performance analysis, skills planning, learning design, facilitation and evaluation. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Prepare to profile learners and carry out a basic skills audit. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The scope, target and objectives of the profiling are identified and agreed with the project leader. 

    ASSESSMENT CRITERION 2 
    A variety of data gathering techniques are selected to ensure coverage of the scope of the project. 
    ASSESSMENT CRITERION RANGE 
    Techniques include document reviews, interviews and basic questionnaires.
     

    ASSESSMENT CRITERION 3 
    Data gathering techniques selected are manageable, time- and cost-effective. 

    ASSESSMENT CRITERION 4 
    Appropriate information gathering instruments are selected and/or prepared to meet the objectives. 
    ASSESSMENT CRITERION RANGE 
    Instruments include questionnaires and checklists.
     

    ASSESSMENT CRITERION 5 
    Sources of information are identified to ensure the profile covers the intended scope as per given objectives. 
    ASSESSMENT CRITERION RANGE 
    Sources include, subject experts, managers, employees, learners, ETD practitioners, previous audits, workplace skills plans, training records, course evaluations, CVs, learner records.
     

    SPECIFIC OUTCOME 2 
    Profile learners. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Information about learners is gathered from a range of relevant sources as per the plan. 

    ASSESSMENT CRITERION 2 
    Methods of gathering information are chosen which are appropriate to the situation and maintain confidentiality where required. 

    ASSESSMENT CRITERION 3 
    Information is valid, relevant to the project objectives, representative of the target audience and covers the full scope of the project. 

    ASSESSMENT CRITERION 4 
    Information is recorded accurately and in a manner that facilitates further analysis. 

    SPECIFIC OUTCOME 3 
    Carry out a basic skills audit. 
    OUTCOME RANGE 
    The audit will be carried out using given basic skills audit instruments. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The audit is carried out in line with organisational policy and project plan. 

    ASSESSMENT CRITERION 2 
    The audit covers the intended scope of the project within agreed timeframes. 

    ASSESSMENT CRITERION 3 
    The audit is targeted at the appropriate groups of people as per the project plan. 

    ASSESSMENT CRITERION 4 
    Audit information is gathered and recorded accurately and in a manner that facilitates basic analysis. 

    ASSESSMENT CRITERION 5 
    The audit is valid and is successful in identifying the skills gap. 

    SPECIFIC OUTCOME 4 
    Compile a report on the target audience profile and skills gaps. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The report covers the full scope of the project such that all key information required is presented in the report. 
    ASSESSMENT CRITERION RANGE 
    The details to cover the skills gaps and the target audience profile, including demographics, socio-economic status, age, language, literacy levels, qualifications, previous experience with different learning media, preferred learning styles, levels of experience, levels of motivation, special needs and possible barriers to learning.
     

    ASSESSMENT CRITERION 2 
    The structure of the report is useful for further analysis, whether this be to assist in planning, designing, facilitating or evaluating learning or any other objectives. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Assessors for this Unit Standard must be registered with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the appropriate ETQA.
  • Providers of learning towards this Unit Standard must be accredited through the relevant ETQA by SAQA, or with an ETQA that has a Memorandum of Understanding with the appropriate ETQA.
  • Moderators must be registered as assessors with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The following knowledge is embedded within the unit standard, and will be assessed directly or implicitly through assessment of the specific outcomes in terms of the assessment criteria:
  • Data-gathering methods and instruments.
  • Sources and effects of bias.
  • The basic principles of an outcomes-based system. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others and in teams - this outcome will be demonstrated in the way the learner cooperates with team members and others to gather information. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively - this outcome will be demonstrated through the general and specific activities related to preparing and implementing the information gathering process. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information - this outcome will be demonstrated when learners gather information and carry out a skills audit. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language skills - this outcome will be demonstrated in the way the learner communicates to team members and sources of information, as well as in the quality of the report. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 9940, "Conduct Elementary field research in ETD or occupation.", Level 4, 8 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  65051   Further Education and Training Certificate: Arts and Culture Development Support  Level 4  NQF Level 04  Reregistered  2023-06-30  CATHSSETA 
    Core  50332   Further Education and Training Certificate: Occupationally-Directed Education Training and Development Practices  Level 4  NQF Level 04  Reregistered  2023-06-30  ETDP SETA 
    Core  50334   National Certificate: Occupationally Directed Education Training and Development Practices  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  ETDP SETA 
    Core  50333   National Diploma: Occupationally Directed Education, Training and Development Practices  Level 5  NQF Level 05  Reregistered  2023-06-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
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    2. A and N Training Institute (Pty) LTd 
    3. A5 Competence Evolution 
    4. Abinet Training and Development 
    5. ABVAHO PHANDA GROUP PTY LTD 
    6. ACADEMY OF PEOPLE DEVELOPMENT PTY LTD 
    7. Academy Training Group 
    8. Accreditation & Training Services 
    9. Acorser Corporate & Business Consulting t/a Acorser Academy 
    10. ADOM TECHNOLOGIES 
    11. Advantage Training Services cc 
    12. AFRICA COMPETENCY DEVELOPMENT (PTY) LTD 
    13. Agri RDA Holdings Pty Ltd 
    14. Agriventions Consulting 
    15. Aldabri 106 Institute for Quality (Pty) Ltd 
    16. ALMENTA 240 ICHAF 
    17. Amalungelo Training Group 
    18. Amandla Obunye Training Academy Pty Ltd 
    19. Amaqamu Project Management and Consulting 
    20. Amasiko Trading Enterprise 
    21. AMG Training and Hygiene Consultants 
    22. Amyoli Consulting 
    23. Andile Nontso Foundation 
    24. AQUARIUS SKILLS SOLUTION 
    25. Artem Training Pty Ltd 
    26. ASORIP NPC 
    27. ASSESSMENT COLLEGE OF SOUTH AFRICA PTY LTD 
    28. Assured Vocational Skills Institute (Pty) Ltd 
    29. ATE Solutions (Pty) Ltd 
    30. Aubrey Nyiko Business Enterprise cc 
    31. Audit Campus 
    32. Ayoba Training Institute (Pty)Ltd 
    33. AZFEMA CONSULTING AND SKILLS DEVELOPMENT CENTRE 
    34. Basadi Africa Management 
    35. Bascon Projects(Pty) Ltd 
    36. Bavelile Consultants and Training 
    37. Bazalwane Business Partners 
    38. Beritam Projects and Training Solutions 
    39. BEX ADVISORS (PTY)LTD T/A BEX ACADEMY 
    40. Bohlali Provider Support 
    41. Bonang Training & Development 
    42. BORDERGATE EVENTS MANAGEMENT AND PROJECTS 
    43. Boston City Campus and Business College (PTY) Ltd 
    44. Brain Boosters Business Education (PTY) LTD 
    45. Brainwave Projects 1997 CC 
    46. Breakeven 59(PTY) Ltd 
    47. Bright Intergrated Holdings (PTY) Ltd 
    48. Bull's Business and Skills Training Institute 
    49. Business Development Unit (PTY)Ltd 
    50. Business Intelligence Trading 48 (PTY) LTD 
    51. BYTES PEOPLE SOLUTIONS (PTY) LTD 
    52. Cale Developments 
    53. Camblish Training Institute (Pty) Ltd 
    54. Cedars Academy for Technical 
    55. Centre for Entrepreneurship Management and Innovation 
    56. Chartall Business College 
    57. Classic Oriental Consultancy 
    58. CLEAR SOLUTIONS 
    59. Colleen Osorio Skills Development Consultancy cc 
    60. College of Cape Town - Athlone Campus 
    61. Compass Academy of Learning 
    62. Contra-lit (Pty) Ltd 
    63. CORE TRAINING INTERNATIONAL 
    64. CTU Training Solutions 
    65. D and D Lwazi Renaissance Research and Development Institute 
    66. D M Management and Consulting 
    67. Dabulamanzi & Njabulo Ndaba Consulting cc 
    68. Daleseb Business Enterprise 
    69. DALUXOLO HUMAN CAPITAL DEVELOPMENT 
    70. Danearl (PTY) LTD 
    71. Divine Academy Skills Training 
    72. Divine Inspiration Trading 704 PTY Ltd 
    73. E42MOROW 
    74. Eagles Wings Skills Development Consultants 
    75. Education and Training Unit 
    76. EDUTEL SKILLS DEVELOPMENT PTY LTD 
    77. Edzani Community Development and Consultancy 
    78. Elvis Koena Consulting (Pty) Ltd 
    79. Emergence Learning Academy (Pty) Ltd 
    80. Empirical Training Agency (PTY) Ltd 
    81. Employmax 
    82. Enjo Consultants (Pty) Ltd 
    83. Environment and Language Education Trust 
    84. EWCC Incorporating Skills Development 
    85. EXCELSIORTECH BUSINESS TECHNOLOGY 
    86. EXECUTIVE COACHING AND FACILITATION 
    87. Fachs Business Consulting and Training 
    88. Falcon Business Institute (Pty) Ltd 
    89. Faranang Business and Training Solutions PTY(LTD) 
    90. First Trust Academy 
    91. FORT HARE TRADING SOLUTIONS 
    92. Fourways Private College 
    93. FromMetoWe Global Institute of Leadership (Pty) Ltd 
    94. Future Discovery Training Academy CC 
    95. Future Performance Training and Development 
    96. Gateway City College 
    97. GATYANA TRAINING ACADEMY 
    98. Glidex International (Pty) Ltd 
    99. Gold Class Group 
    100. Goldfields TVET College 
    101. Gotsec Skills Training 
    102. Guru Group of Learning (Pty) Ltd 
    103. Harvestec Group 
    104. HAVOHEJ CONSULTANCY 
    105. Headway Consulting Pty Ltd 
    106. HEART Solutions 
    107. Heirs Training and Development 
    108. Higherway Institute of Learning 
    109. HIGHVELD TRAINING ACADEMY AND BUSINESS SOLUTIONS 
    110. HRD Performance Consultants 
    111. HRD Training & Consulting 
    112. ICM t/a Institute for Career Management 
    113. ICollege 
    114. IdleAds 
    115. Igugu Training and Investments 
    116. IMVULA SKILLS DEVELOPMENT ACADEMY 
    117. Inafrica General Trading Pty LTD 
    118. Indalo Cup 
    119. INDALO TRADINGS PTY LTD 
    120. Infinity Academy Benoni Pty Ltd 
    121. Inkwazi Learning Network 
    122. INKWENKWEZI PRIVATE COLLEGE - SKILLS DEVELOPMENT cc 
    123. Insika Foundation 
    124. Isamon Vocational College of Excellence Pty Ltd 
    125. Isibani Skills Academy 
    126. Isibani Soluntu Development Trust 
    127. IYAM Investments (Pty) Ltd 
    128. Izibuko The bridge Training Consultancy 
    129. JMB Trading and Projects (Pty) Ltd 
    130. Joera Holdings (Pty) Ltd 
    131. Josmap Training Institute 
    132. JPM & Associates 
    133. Karabo Info Centre and Trading 
    134. Katiso-kuno Consulting 
    135. Keetileafrika Training Institute 
    136. KELLYGIRL SKILLS (PTY) LTD 
    137. KG Business Development 
    138. Kgaka Kgolo Institute (Pty) Ltd 
    139. Kgang-Kgolo Consulting 
    140. Khaas Training Academy 
    141. Khoali Group of Companies (Pty) Ltd 
    142. KHULA KE ENTERPRISES (PTY) LTD 
    143. KHULISANE ACADEMY 
    144. KITSO TRAINING AND DEVELOPMENT 
    145. Klein Karoo Resource Centre 
    146. Kwindla Institute of Learning and Consulting 
    147. Lablab Agri Professionals 
    148. Labohlano Trading 66 Pty Ltd 
    149. LANGAVI SERVICE PROVIDER 
    150. Learnership Support Systems (Pty) Ltd 
    151. LEARNFORWARD TRAINING SOLUTIONS AND CONSULTING AGENCY 
    152. Learning Performance Link 
    153. Lebzatainment Foundation NPC 
    154. Legacy African Global Skills Academy Pty Ltd 
    155. Legacy Everest Leadership Training 
    156. Legacy Umsebenzi Wethu Training Solution (Pty) Ltd 
    157. Leronsa Trading Enterprise 
    158. Letsete Behub 
    159. Level 5 Skills 
    160. Liberty College of Excellence (Pty) Ltd 
    161. LICENCE WISE TRAINING SPECIALISTS 
    162. Loago Business Consulting 
    163. M3i Skills Development 
    164. MACCAUVLEI LEARNING ACADEMY (PTY) LTD 
    165. Makaota Training Consultants 
    166. Malandela Training and Development (Pty) Ltd 
    167. Malumash Enterprise CC 
    168. Marematlou Training Institute 
    169. Matholwane Consuting 
    170. Matimba Management and Labour cc 
    171. Mawethu Training 
    172. Meals on Wheels Community Services - South Africa 
    173. Megro Learning Lowveld 
    174. Meliora Business Services 
    175. MENTORNET (PTY) LTD 
    176. Metro Minds 
    177. Meyiswa Training Academy 
    178. MI Learning & Development Consultancy 
    179. MIET Africa 
    180. Mintirho Development Services 
    181. Mlamuli M Connect (Pty) Ltd 
    182. MMBG Trading & Consulting 
    183. Mnambithi FET College - Central Office 
    184. Mogale Solution Providers 
    185. MORIPE BUSINESS TRAINING AND CONSULTANTS PTY LTD MORIPE BUSINESS ACADEMY 
    186. Motheo Training Institute Trust 
    187. Moveup and Advance Education and Training 
    188. Mthimkhulu Training and Development Institute (PTY) LTD 
    189. Mtk Corporation Solutions 
    190. MWG Logistical Services 
    191. NBnet Consultancy & Projects 
    192. Ndzalama Training 
    193. NEO KNOWLEDGE 
    194. Neolebongi Trading Enterprise 
    195. Nero Training Consultants cc 
    196. Netgrow Training Solutions 
    197. Networx for Career Development 
    198. Next Step Academy (Pty) Ltd 
    199. Nkqubela Community Developers 
    200. Nomagwanishe Investments cc 
    201. NOMAKU TRADERS CC 
    202. Northern Cape Rural TVET College 
    203. NOSHTAC Training and Consulting cc 
    204. Nsovo Learning Academy 
    205. NTI College 
    206. Ntsangalala Business Enterprise 
    207. OMNI HR CONSULTING PTY LTD 
    208. Opehst Trading 
    209. OPELONG BUSINESS INSTITUTE (PT 
    210. Pachi Global Foundation 
    211. Paradise Skills Development 
    212. PATHWAYS OF PURPOSE POTENTIAL DEVELOPMENT CENTRE PTY LTD 
    213. PC Educational Holdings Pty Ltd 
    214. Peak Skills (Pty) Ltd 
    215. Peakford Management Consulting 
    216. PERSPECSTRO SKILLS DEVELOPMENT PROVIDER 
    217. Petra institute of Development (PTY) Ltd 
    218. Pitt Institute T/A Imithombo Institute 
    219. PMA Holding (Pty) Ltd 
    220. PMC College Training and Skills Development 
    221. PND Academy of Learning cc 
    222. Poshido Training 
    223. Primeserv Corporate Solutions 
    224. PRIOR LEARNING CENTRE 
    225. PRO-ACTIVE PUBLIC SERVICES COLLEGE/PTY/LTD 
    226. Professional Development and Training Institute (Pty) Ltd 
    227. Progressive School of Business and Engineering (Pty) 
    228. Prospen Group 
    229. QPD CONSULTANTS 
    230. QT Training (Pty) Ltd 
    231. RAKGAKALA INSTITUTE OF EDUCATION AND RESEARCH (PTY) LTD 
    232. RAMAZWI SECURITY SERVICES CC 
    233. Reflections Development Institute 
    234. Regenesys Management (Pty) Ltd 
    235. Resonance Institute of Learning 
    236. Retshetse Training Project 
    237. ROBIN T J THOMAS BUSINESS CONSULTANT (PTY) LTD 
    238. S A Skills Solutions (Pty) Ltd 
    239. SA KNOWLEDGE INSTITUTE 
    240. Safrica Training 
    241. Saint Colonel Graduate Institute (PTY) Ltd 
    242. SAKHISISIZWE CONSTRUCTION AND PROJECTS CC T/A SAKHISISIZWE PROJECTS 
    243. SANDA SKILLS DEVELOPMENT 
    244. SANDF COLLEGE OF EDUCATIONAL TECHNOLOGY 
    245. Sebenzisanane Human Capital 
    246. SEOPOSENGOE TRAINING CONSULTANCY CC 
    247. SHANWES TRAILER MANUFACTURING AND BUILDERS T/A SHANWES LEARNING AND DE 
    248. Shirs Vision Compleadev 
    249. Sigodi Development Services and Associates (SDS) cc 
    250. Silalele Consulting CC. 
    251. Simba Skills Consultants 
    252. Sisazi Consulting 
    253. SIYANQOBA SEMINARS 
    254. Siyazama Professional Management Services t/a Siyazama 
    255. Sizanesu Consulting 
    256. Sizani Consulting cc 
    257. SKILLS DYNAMICS AFRICA PTY LTD 
    258. Social Emancipators Transformers NPC 
    259. SOMANDLA ENTREPRENEURSHIP ACADEMY 
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    261. Southern African Institute of Learning (SAIL) 
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    264. SSD Consultants 
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    267. TEAM CONSULTANTS CC 
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    269. The Brokers Learning Centre 
    270. The Finishing College (Pty) Lt 
    271. The Institute of People Development 
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    273. The Renaissance National Skills Development Centre 
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    294. Tsoelopele Leadership Consulting (Pty) Ltd 
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    296. TWINMARK STRATEGY AND MANAGEMENT CONSULTANTS 
    297. Ukundiza Development Institute NPC 
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    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.