SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Manage business operations 
SAQA US ID UNIT STANDARD TITLE
119668  Manage business operations 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 2  NQF Level 02  8 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
Learners working towards this standard will be learning towards the full qualification, or will be working within a SMME (Small, Medium, Micro Enterprise) environment, specialising in New Venture Ownership and Management, where the acquisition of competence against this standard will add value to one's job. This standard will also add value to entrepreneurs who are seeking to develop their entrepreneurial skills so that they can become more marketable for bigger contracts, including commercial and public sector contracts, for example the Department of Public Works programmes.

The qualifying learner is capable of:
  • Implementing an action plan for business operations
  • Mobilising resources for a new venture
  • Managing own time productively
  • Monitoring productivity in a business venture
  • Implementing and managing a basic quality system in a new venture 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    All learners accessing this qualification must be in possession of a GETC or equivalent qualification. The learner must be competent in mathematical and communications literacy at NQF level 1. 

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Implement an action plan for business operations. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    An action plan for the managing of business operations is drawn up according to goals set in business plan. 
    ASSESSMENT CRITERION RANGE 
    Action plan includes a list of goals, objectives and activities, as well as timeframes for the achievement of these.
     

    ASSESSMENT CRITERION 2 
    Business concepts are ideas outlined in business plan are integrated into action plan and a task list compiled accordingly. 

    ASSESSMENT CRITERION 3 
    Legal issues, safety regulations and risk factors are considered in the compilation of action plan. 

    ASSESSMENT CRITERION 4 
    Roles and responsibilities pertaining to action plan are explained and assigned in order to effectively execute business activities. 

    SPECIFIC OUTCOME 2 
    Mobilise resources for a new venture. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Available resources for new venture are identified in relation to business context. 
    ASSESSMENT CRITERION RANGE 
    Available resources include but are not limited to lawyers, accountants, specialist consultants and business counselors, human resources, contractors.
     

    ASSESSMENT CRITERION 2 
    The cost of resources are analysed and prioritised accordingly. 

    ASSESSMENT CRITERION 3 
    The resources identified are evaluated according to suitable contribution to effective business performance. 

    ASSESSMENT CRITERION 4 
    Advice is sought and used to supplement competences where relevant. 
    ASSESSMENT CRITERION RANGE 
    Advice includes but is not limited to subcontractors, outsourcing, professional advice, informal advice.
     

    SPECIFIC OUTCOME 3 
    Manage own time productively. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The purpose and process for scheduling activities in own business is identified and explained with examples. 

    ASSESSMENT CRITERION 2 
    Business activities are organised and scheduled with timeframes. 

    ASSESSMENT CRITERION 3 
    Own time management preferences are identified and work scheduled accordingly. 

    ASSESSMENT CRITERION 4 
    Interruptions are accounted for and built into schedule to ensure that productivity levels are effectively measured. 

    ASSESSMENT CRITERION 5 
    Schedule is monitored and managed daily. 

    ASSESSMENT CRITERION 6 
    Private and business time is balanced to ensure overall personal productivity. 

    SPECIFIC OUTCOME 4 
    Monitor productivity in a business venture. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Basic concepts of productivity is explained with examples. 

    ASSESSMENT CRITERION 2 
    Appropriate productivity concepts and principles are applied to own venture. 

    ASSESSMENT CRITERION 3 
    The productivity of new venture is monitored on an ongoing basis. 

    ASSESSMENT CRITERION 4 
    Measures are taken to ensure continuous improvement of productivity. 

    SPECIFIC OUTCOME 5 
    Implement and manage a basic quality system in a new venture. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Basic quality concepts, systems and principles are explained with examples. 

    ASSESSMENT CRITERION 2 
    The consequences and risks associated with non- compliance to quality procedures are explained with examples. 

    ASSESSMENT CRITERION 3 
    The quality requirements of new venture are identified and explained according to quality principles and compliance requirements and value for own business. 

    ASSESSMENT CRITERION 4 
    Basic quality procedures are drawn up and monitored for own venture. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Any individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The learner must demonstrate an understanding of:
  • A basic understanding business operation management principles
  • Basic techniques for compiling an action plan for business operations
  • An understanding of legal issues affecting new venture businesses
  • An understanding of safety regulations that apply to own business
  • An understanding of basic risk management principles in the management of business operations of own business
  • Techniques for identifying and analysing resources for a new business venture
  • The principles of time and self-management within a new venture context
  • Basic principles of continuous improvement
  • Basic principles of quality management and quality management systems 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems using critical and creative thinking processes to manage business operations 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation or community to compile and manage an action plan for business operations in a new venture 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively to ensure business operations are managed proactively 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and crtically evaluate financial and related information in order to identify and mobilise suitable resources for a new business venture 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language in the modes of oral and/or written persuasion to compile and manage operations plan for business venture 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility to the environment and health of others to gather necessary data to interpret how effectively business is running 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of interrelated systems by recognising that factors influencing the business operations do not exist in isolation and that wider economic issues, supplier and community issues can affect operations 

    UNIT STANDARD CCFO CONTRIBUTING 
    Participating as responsible citizens in the life of local, national and global communities by iensuring that business operation is managed proactively within the context of economic, socio-political and community trends and developments and that all safety regulations, risk factors and legal issues are considered 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  59326   National Certificate: International Trade  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  TETA 
    Core  49648   National Certificate: New Venture Creation (SMME)  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SERVICES 
    Elective  50584   General Education and Training Certificate: Clothing Manufacturing Processes  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FPMSETA 
    Elective  57162   National Certificate: Aluminium Fabrication and Installation  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CETA 
    Elective  58955   National Certificate: Chemical Manufacturing  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CHIETA 
    Elective  58950   National Certificate: Gas Installations  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CHIETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 1 Classie Africa 
    2. 1ST BLACK RAND GROUP PTY LTD 
    3. A Z COMMUNITY SERVICES 
    4. ABVAHO PHANDA GROUP PTY LTD 
    5. ACADEMY OF TRAINING & DEVELOPMENT PTY LTD 
    6. Advanced Assessments and Train 
    7. African Apex Apparel (Pty) Ltd 
    8. ALABASTER TRAINING CENTRE PTY LTD 
    9. Aldabri 106 Institute for Quality Pty Ltd 
    10. AMOS / KGAPHAMADI COMMUNITY ORGANISATION 
    11. ARANDA LEARNERSHIP COLLEGE PTY LTD 
    12. Arden School of Management (Pty) Ltd 
    13. ASSURED VOCATIONAL SKILLS INSTITUTE PTY LTD 
    14. BOKAPHITHI SKILLS AND DEVELOPMENT PTY LTD 
    15. Bold Venture Trading (Pty) Ltd 
    16. BT GROUP OF COMPANIES PTY LTD 
    17. Buscor 
    18. CAPE TOWN WORKBASED LEARNING ACADEMY 
    19. CHANROSE TRAINING AND DEVELOPMENT PROJECTS 
    20. College of Transport Logistics (Pty) Ltd 
    21. Cre8tion Projects 6 PTY LTD 
    22. Cumlaude Institute (PTY) Ltd 
    23. Diversity technology Training Institute 
    24. Dlamini The Siba PTY LTD 
    25. DURBAN OVERALL PTY LTD 
    26. EKURHULENI ARTISANS & SKILLS TRAINING CENTRE PTY LTD 
    27. ENERHU BUSINESS ENTERPRISE PTY LTD 
    28. Esayidi FET College - Central Office 
    29. Furniture World Training Centre 
    30. FUTURE DISCOVERY TRAINING ACADEMY 
    31. GLICAM TRADING ENTERPRISE 
    32. Global Maritime Legal Solutions Pty Ltd 
    33. GNBR SOLUTIONS PTY LTD 
    34. Greenrim Training 
    35. HLUVUKA TRAINING AND CONSULTING 
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    37. INTERMASIKO CC 
    38. INTUTHUKO YESIZWE COMMUNITY ORGANISATION NPO 
    39. INYAPA VHUSIKU CONSULTING PTY LTD 
    40. ITHEMBA LOMPHAKATHI COMMUNITY ORGANISATION 
    41. Kelmik Training Centre (Pty) Ltd 
    42. Knoop Academy NPC 
    43. LERIBE TRAINING SOLUTIONS 
    44. LOKO TRADING PTY LTD 
    45. MAJUBA TVET COLLEGE 
    46. MALKAI DEVRANI HOLDINGS PTY LTD 
    47. Maritime Business Institute 
    48. MASTER PATTERNS BY RONA 
    49. Mnambithi TVET College 
    50. Modiehi Consulting & Projects (Pty) Ltd 
    51. NDIMASE TRADING 
    52. NDIPHA FASHION DESIGNS 
    53. NOKUSHOM CONSULTANCY & TRADING PTY LTD 
    54. NOMAGWANISHE INVESTMENTS 
    55. Optimi Workplace 
    56. P and R Development and Training (Pty) Ltd 
    57. PERENNIAL SERVICES PTY LTD 
    58. PEREZ DEVELOPMENT AND TRAINING 
    59. PINUS TECH TECHNOLOGIES TRADING AND PROJECTS 
    60. POLOKWANE SCHOOL OF FASHION AND DESIGN 
    61. PRACTICE MAKES PERFECT TRAINING CENTRE PRIMARY CO-OPERATIVE LIMITED 
    62. Premier Agric (Pty) Ltd 
    63. Redefined Skills Training & Development (Pty) Ltd 
    64. Robertsons Cargo Consultancy 
    65. Robertsons Cargo Consultancy (Pty) Ltd 
    66. SA Maritime School and Transport College 
    67. SHUMISANANI DRESSMAKING SCHOOL 
    68. SINOVUYOLETHU TRADING PTY LTD 
    69. SOUTH AFRICAN FASHION DESIGNER AGENCY CC 
    70. SPLS CONSULTANTS PTY LTD 
    71. Tebkhan Investments (Pty) Ltd 
    72. THANDEKA VOCATIOL EDUCATION TRUST PTY LTD 
    73. The Brokers Learning Centre 
    74. THE FINISHING COLLEGE PTY LTD 
    75. THUBELIHLE GRADUATE INSTITUTE 
    76. THUTO MFUNDO ADULT EDUCATION CENTRE 
    77. TOBAKA LOGISTICS 
    78. Trade Call Investments Apparel (Pty) LTD 
    79. Trade Call Investments Apparel (Pty) Ltd (Mobeni) 
    80. TRADE CALL INVESTMENTS PTY LTD 
    81. Training Force (Pty) Ltd (Durban) (TP) 
    82. TRUE REFLECTIONS TRAINING AND DEVELOPMENT PTY LTD 
    83. Twasa 
    84. U AND G TRAINING (PTY) LTD 
    85. U AND G TRAINING PTY LTD 
    86. UMBUSO TRAINING SERVICES 
    87. VCK TRAINING AND TECHNICAL SERVICES PTY LTD 
    88. VEB CELE & ASSOCIATES PTY LTD 
    89. Vijay Bhagwan Consultancy and Solutions cc 
    90. VINE APPAREL (PTY)LTD 
    91. VPK BUSINESS VENTURE C C 
    92. WORKPLACE AND ENTREPRENEURSHIP TALENT SOLUTIONS 
    93. Yenza Umehluko/ Make a Difference 
    94. ZA GEAR 
    95. ZERO1ZERO5 GROUP PTY LTD 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.