SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Manage business operations 
SAQA US ID UNIT STANDARD TITLE
119668  Manage business operations 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 2  NQF Level 02 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
Learners working towards this standard will be learning towards the full qualification, or will be working within a SMME (Small, Medium, Micro Enterprise) environment, specialising in New Venture Ownership and Management, where the acquisition of competence against this standard will add value to one's job. This standard will also add value to entrepreneurs who are seeking to develop their entrepreneurial skills so that they can become more marketable for bigger contracts, including commercial and public sector contracts, for example the Department of Public Works programmes.

The qualifying learner is capable of:
  • Implementing an action plan for business operations
  • Mobilising resources for a new venture
  • Managing own time productively
  • Monitoring productivity in a business venture
  • Implementing and managing a basic quality system in a new venture 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    All learners accessing this qualification must be in possession of a GETC or equivalent qualification. The learner must be competent in mathematical and communications literacy at NQF level 1. 

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Implement an action plan for business operations. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    An action plan for the managing of business operations is drawn up according to goals set in business plan. 
    ASSESSMENT CRITERION RANGE 
    Action plan includes a list of goals, objectives and activities, as well as timeframes for the achievement of these.
     

    ASSESSMENT CRITERION 2 
    Business concepts are ideas outlined in business plan are integrated into action plan and a task list compiled accordingly. 

    ASSESSMENT CRITERION 3 
    Legal issues, safety regulations and risk factors are considered in the compilation of action plan. 

    ASSESSMENT CRITERION 4 
    Roles and responsibilities pertaining to action plan are explained and assigned in order to effectively execute business activities. 

    SPECIFIC OUTCOME 2 
    Mobilise resources for a new venture. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Available resources for new venture are identified in relation to business context. 
    ASSESSMENT CRITERION RANGE 
    Available resources include but are not limited to lawyers, accountants, specialist consultants and business counselors, human resources, contractors.
     

    ASSESSMENT CRITERION 2 
    The cost of resources are analysed and prioritised accordingly. 

    ASSESSMENT CRITERION 3 
    The resources identified are evaluated according to suitable contribution to effective business performance. 

    ASSESSMENT CRITERION 4 
    Advice is sought and used to supplement competences where relevant. 
    ASSESSMENT CRITERION RANGE 
    Advice includes but is not limited to subcontractors, outsourcing, professional advice, informal advice.
     

    SPECIFIC OUTCOME 3 
    Manage own time productively. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The purpose and process for scheduling activities in own business is identified and explained with examples. 

    ASSESSMENT CRITERION 2 
    Business activities are organised and scheduled with timeframes. 

    ASSESSMENT CRITERION 3 
    Own time management preferences are identified and work scheduled accordingly. 

    ASSESSMENT CRITERION 4 
    Interruptions are accounted for and built into schedule to ensure that productivity levels are effectively measured. 

    ASSESSMENT CRITERION 5 
    Schedule is monitored and managed daily. 

    ASSESSMENT CRITERION 6 
    Private and business time is balanced to ensure overall personal productivity. 

    SPECIFIC OUTCOME 4 
    Monitor productivity in a business venture. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Basic concepts of productivity is explained with examples. 

    ASSESSMENT CRITERION 2 
    Appropriate productivity concepts and principles are applied to own venture. 

    ASSESSMENT CRITERION 3 
    The productivity of new venture is monitored on an ongoing basis. 

    ASSESSMENT CRITERION 4 
    Measures are taken to ensure continuous improvement of productivity. 

    SPECIFIC OUTCOME 5 
    Implement and manage a basic quality system in a new venture. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Basic quality concepts, systems and principles are explained with examples. 

    ASSESSMENT CRITERION 2 
    The consequences and risks associated with non- compliance to quality procedures are explained with examples. 

    ASSESSMENT CRITERION 3 
    The quality requirements of new venture are identified and explained according to quality principles and compliance requirements and value for own business. 

    ASSESSMENT CRITERION 4 
    Basic quality procedures are drawn up and monitored for own venture. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Any individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The learner must demonstrate an understanding of:
  • A basic understanding business operation management principles
  • Basic techniques for compiling an action plan for business operations
  • An understanding of legal issues affecting new venture businesses
  • An understanding of safety regulations that apply to own business
  • An understanding of basic risk management principles in the management of business operations of own business
  • Techniques for identifying and analysing resources for a new business venture
  • The principles of time and self-management within a new venture context
  • Basic principles of continuous improvement
  • Basic principles of quality management and quality management systems 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems using critical and creative thinking processes to manage business operations 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation or community to compile and manage an action plan for business operations in a new venture 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively to ensure business operations are managed proactively 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and crtically evaluate financial and related information in order to identify and mobilise suitable resources for a new business venture 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language in the modes of oral and/or written persuasion to compile and manage operations plan for business venture 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility to the environment and health of others to gather necessary data to interpret how effectively business is running 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of interrelated systems by recognising that factors influencing the business operations do not exist in isolation and that wider economic issues, supplier and community issues can affect operations 

    UNIT STANDARD CCFO CONTRIBUTING 
    Participating as responsible citizens in the life of local, national and global communities by iensuring that business operation is managed proactively within the context of economic, socio-political and community trends and developments and that all safety regulations, risk factors and legal issues are considered 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  59326   National Certificate: International Trade  Level 2  NQF Level 02  Reregistered  2023-06-30  TETA 
    Core  49648   National Certificate: New Venture Creation (SMME)  Level 2  NQF Level 02  Reregistered  2023-06-30  SERVICES 
    Elective  50584   General Education and Training Certificate: Clothing Manufacturing Processes  Level 1  NQF Level 01  Reregistered  2023-06-30  FPMSETA 
    Elective  57162   National Certificate: Aluminium Fabrication and Installation  Level 2  NQF Level 02  Reregistered  2023-06-30  CETA 
    Elective  58955   National Certificate: Chemical Manufacturing  Level 2  NQF Level 02  Reregistered  2023-06-30  CHIETA 
    Elective  58950   National Certificate: Gas Installations  Level 3  NQF Level 03  Reregistered  2023-06-30  CHIETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 1 CLASSIE AFRICA 
    2. A Z Community Services 
    3. Advanced Assessments and Training (pty) ltd 
    4. African Duchess Coutore solutions (Pty) Ltd 
    5. AL Development Services cc 
    6. Aldabri 106 (Pty) Ltd 
    7. Aldabri 106 Institute for Quality Pty Ltd 
    8. Amagema Development Consultants cc 
    9. Aranda Learnership College (Pty) Ltd 
    10. Aranda Textile Mills Pty Ltd 
    11. Assured Vocational Skills Institute (Pty) Ltd 
    12. Avad Projects (Pty) Ltd 
    13. Ayasaphe Trading cc 
    14. Babina Tlou Trading and Projects 001 
    15. Bakgoni Empowerment Centre (Pty) Ltd 
    16. Becoz Empire Multi-Choice and Trading Primary Co-operative Limited 
    17. Better beginning trading and projects pty ltd 
    18. Big Tree Group (Pty) Ltd 
    19. Bokamoso Competence (Pty) Ltd 
    20. Bonenhle Investments 
    21. Bosasa Youth Development Centres (Pty) Ltd 
    22. BRIGHT IDEA PROJECTS 447 PTY LTD T/A MIND -THE- GAP 
    23. Broadway Sky Trading 
    24. Btech 
    25. Bullet Proofing Technology Pty Ltd 
    26. Buscor 
    27. Camblish Training Institute (Pty) Ltd 
    28. CANDYS UNLIMITED COLLECTION Pty Ltd 
    29. Cape Town Workbased Learning Academy 
    30. Capricorn TVET College 
    31. CAROLINE'S FASHION ENTERPRISE 
    32. Chamonix Consulting (Pty) Ltd 
    33. Changing Women 
    34. Chippa Training Academy (Pty) Ltd 
    35. Circleway College 
    36. CKWEI Clothing (Pty) Ltd 
    37. Cre8tion Projects 6 PTY LTD 
    38. Dieketseng Training Centre 
    39. Dinaka Business Management & Consulting 
    40. Diversity technology Training Institute 
    41. Dlabane Investment Holdings (Pty) Ltd 
    42. Dr M Investments 
    43. Duzi-Corp 56 
    44. Eastcape Midlands Public FET College - Uitenhage (High Street)Campus 
    45. Ebotse Development and Training Centre 
    46. Eddels Shoes Pty Ltd 
    47. Ekurhuleni Artisans & Skills Training Centre (Pty) Ltd 
    48. Elimofo Trading& Projects 
    49. Emfundisweni Skills Development & Resource Centre (Pty) Ltd 
    50. Ergonomic Construction and Managed Disability Projects 
    51. ES Training Services (Pty) Ltd 
    52. Esethu Manufacturing, Packaging, Printing & Design (Pty) Ltd 
    53. Eshet Chayil Concepts (Pty) Ltd 
    54. Eskilz College (Pty) Ltd 
    55. Ethicae Juridico Consulting (Pty) Ltd 
    56. Ezandleni-Ezethu Trading (Pty) Ltd 
    57. Flavious Mareka TVET College 
    58. Forthwawe Business Centre 
    59. Fundakahle Multi-Purpose Co-operative Limited 
    60. Furniture World Training Centre 
    61. Future Discovery Training Academy CC 
    62. Future Dynamics Learning 
    63. Futuretech Campus (Pty) Ltd 
    64. Gauteng City College 
    65. Gia Development Trades 
    66. Glicam Trading Enterprise 
    67. Global Maritime Legal Solutions Pty Ltd 
    68. GNBR Solutions (Pty) Ltd 
    69. Goodwill Institute of Technology 
    70. Grandstar Projects 
    71. Green Earth Training & Development (Pty) Ltd 
    72. Green Enviro & Projects (Pty)Ltd 
    73. Greenrim Training 
    74. Gufferty Consulting 
    75. HHO Enterprise 
    76. Hoseah Training and Manufacturing NPC 
    77. Hybrid Dynamics 
    78. I Care Resource Centre 
    79. IALE School of Advance Learning and Education (Pty) Ltd 
    80. Ikamvelihle Youth Development (Pty) Ltd 
    81. Ikusasa Lethu Projects and Training (Pty) Ltd 
    82. Imbeleko Community Development Projects 
    83. Imbewu Development Institute (Pty) Ltd 
    84. Impela Trading cc 
    85. In Time Industrial (Pty) Ltd 
    86. Injiya Trading and Projects 
    87. Inkwenkwezi Private Community College & Skills Development 
    88. INTERMASIKO CC 
    89. Intuthuko Yesizwe Community Organisation 
    90. Ithemba Lomphakathi Community Organisation 
    91. Ithuteng Learning Academy & Projects (Pty) Ltd 
    92. Ivulandlela (Pty) Ltd 
    93. Izintombizekhethelo (Pty) Ltd 
    94. Jeppe College of Commerce and Computer Studies 
    95. Jumpstart Training Institute (Pty) Ltd 
    96. kagisho Business Concepts (Pty) Ltd 
    97. Kelmik Training Centre (Pty) Ltd 
    98. Khosi JS Designs (Pty) Ltd 
    99. Kingdom Varsity College (Pty) Ltd 
    100. Knoop Academy NPC 
    101. Kotton Wear (Pty) Ltd 
    102. Kusabelele Investments 
    103. KWEM Management Solutions 
    104. La Gratitude Academy 
    105. Lembede Investment Holdings (Pty) Ltd 
    106. Letaba TVET College 
    107. LFS DESIGNS 
    108. Lisakhanya Skills Development Consultants (Pty) Ltd 
    109. LLSM (Pty) Ltd 
    110. Longata Consultant 
    111. Lucky Neo (Pty) Ltd 
    112. Lungile Mchunu Consultancy (Pty) Ltd 
    113. Lwaziphezinhle (Pty) Ltd 
    114. Maab Training Management ( Pty) Ltd 
    115. Maboko Skill Development & Projects 
    116. Majuba TVET College 
    117. Malkai Devrani Holding (PTY) Ltd 
    118. Maluti TVET College 
    119. Maritime Business Institute 
    120. Master Patterns by Rona 
    121. Matatiele Fashion Design Academy (Pty) Ltd 
    122. Mavco Engineering (Pty) Ltd 
    123. Maxlen Holdings (Pty) Ltd 
    124. Mberwana Trading Enterprise 
    125. Mbova Multi Services cc 
    126. Media Works 
    127. Melenial Media (Pty) Ltd 
    128. Mgadaveni Training Projects (Pty) Ltd 
    129. MICROMATICA 384 (PTY) LTD 
    130. Microzone Trading 747 
    131. Mlasimbi Catering Primary Co-operative Limited 
    132. MMBG Trading & Consulting 
    133. Mnambithi TVET College 
    134. MORENTHO INSTITUTE SA 
    135. Motheo FET College - Central Office 
    136. Mphahle Consultancy (Pty) Ltd 
    137. Mugazi Consultancy cc 
    138. NDIMASE TRADING 
    139. Ndwamato Training Solutions (Pty) Ltd 
    140. NELLY-SGUEEJE TRADING 
    141. New Business Initiative Management Consultancy 
    142. Ngaphakathi Investments 
    143. Ngcebo Consulting (Pty) Ltd 
    144. NokushoM Consultancy & Trading (Pty) Ltd 
    145. Nolwazi Dev Centre (Pty) Ltd 
    146. Nomzumbe Trading & Projects (Pty) Ltd 
    147. Nosino Projects (Pty) Ltd 
    148. Nqothu Projects (PTY) LTD 
    149. NSJ Agricultural Farming And Multipurpose 
    150. Nteko Investments 
    151. Ntuthuko Projects & Services 
    152. Nurtured Minds Trading (Pty) Ltd 
    153. OTP 
    154. Oyama Kulwazi Training & Consulting (Pty) Ltd 
    155. Pectosource (Pty) Ltd 
    156. Penny Lane Fashion School (Pty) Ltd 
    157. Phala Projects cc 
    158. Phetho Concepts (Pty) Ltd 
    159. Phumazeth Training Academy (Pty) Ltd 
    160. Pinus Tech Technologies Trading and Projects 
    161. PMV Destiny Skills Training and Development (Pty) Ltd 
    162. Positive Thinking Consultants CC 
    163. Practice Makes Perfect Training Centre 
    164. Prempie Business Solutions (Pty) Ltd 
    165. Primeserv Corporate Solutions (Pty) LTD 
    166. Prispiri (Pty) Ltd 
    167. Professional Training Institute (Pty) Ltd 
    168. Qualfurn Training & Projects 
    169. Rally Business Consulting PTY LTD 
    170. Re Tshepeng Holdings 
    171. Redefined Skills Training & Development (Pty) Ltd 
    172. Robertsons Cargo Consultancy 
    173. SA Maritime School and Transport College 
    174. Safe Heavens Properties (Pty) Ltd 
    175. Sarva Dharma Ashram 
    176. Seacrest Investments 156 (Pty) Ltd 
    177. Sedibeng TVET College 
    178. Sefudi Business Solutions 
    179. Sekhukhune FET College - Central Office 
    180. Sew Africa Training Centre 
    181. SHEET PLASTIC MARKETING CC 
    182. Sheet Plastic Pty Ltd 
    183. Sibonguthando Projects And Services Cc 
    184. Silungokuhle (Pty) Ltd 
    185. Sisiziwe Training Centre Co-operative 
    186. Siyahumelela Training Academy 
    187. SKILL TECH SOLUTIONS PTY LTD 
    188. Snyawunywu Poultry Farming (Pty) Ltd 
    189. Souls 4 Life Trading (Pty) Ltd 
    190. South Africa Advanced Skills Institute (Pty) Ltd 
    191. South African Advanced Skills Institute 
    192. SPLS Consultants (Pty) Ltd 
    193. SW Skills Wise (Pty) Ltd 
    194. T Mdlatu Trading Enterprise cc 
    195. Talent for Sewing 
    196. TBL Empowerment Hub 
    197. Tebkhan Investments (Pty) Ltd 
    198. THANDEKA VOCATIONAL EDUCATION TRUST (PTY) LTD 
    199. The Finishing College (Pty) Ltd 
    200. The Institute of Fashion and Garment Technology (Pty) Ltd 
    201. The New Look 
    202. THE SKILLS DEVELOPMENT CORPORATION PRIVATE PTY LTD 
    203. The Tailor Shop School of Tailoring and Dress Design Training Centre (Pty) Ltd 
    204. Thitha Training and Development Services 
    205. TIBZA Consulting (Pty) Ltd 
    206. Tlhole Foundation (PTY) LTD 
    207. Trade Call Investments Apparel (Pty) LTD 
    208. Trade Call Investments Apparel (Pty) Ltd (Mobeni) 
    209. Training Force (Pty) Ltd (Durban) (TP) 
    210. True Reflections Training and Development (Pty) Ltd 
    211. True Ruby Trading 1021 cc 
    212. TRY EASY ELECTRICAL SOLUTIONS 
    213. Tshwane North College 
    214. Twasa 
    215. Ubucubu Home Industries 
    216. Ubuhle Bengcebo 
    217. Udumo Services & Projects 
    218. Umbuso Training Services 
    219. Umfolozi FET College 
    220. Umfolozi TVET College (Richards Bay) 
    221. Umlozi Skills Centre (Pty) Ltd 
    222. Umnotho We Afrika Foundation NPC 
    223. Umtha Developments 
    224. Umunotho Wealth Management Pty Ltd 
    225. Valotech 274 (Pty) Ltd 
    226. Value Added Reward (Pty) Ltd 
    227. Value at Hand (Pty) Ltd 
    228. VCK Training and Technical Services Pty Ltd 
    229. VEB CELE & Associates (Pty) Ltd 
    230. Verge (Pty) Ltd 
    231. Vhembe TVET College 
    232. Vijay Bhagwan Consultancy and Solutions cc 
    233. VMMK Capital Investment (Pty) Ltd 
    234. VPK BUSINESS VENTURE C C 
    235. Vuliqgondo Research & Manufacturing Centre 
    236. Vuthlari Marketing Consulting (Pty) Ltd 
    237. Warona Owethu Projects (Pty) Ltd 
    238. Waterberg FET College - Central Office 
    239. Wattville Community Learning College 
    240. Womens Leadership & Empowerment Initiative 
    241. World Pace Development & Training Institute (Pty) Ltd 
    242. Xhamela Development Services 
    243. Yahweh Shammah Socio-Economic Development 
    244. Youth for Survival NPO 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.