SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Provide on-site exhibition support 
SAQA US ID UNIT STANDARD TITLE
119136  Provide on-site exhibition support 
ORIGINATOR
SGB Marketing 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Marketing 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04  3 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The person credited with this unit standard is able to provide exhibition organisers with on-site exhibition support and assistance to their clients and contractors. Learners will be able assist with building of stands, manage office related functions during the build-up and break-down processes.

The qualifying learner is capable of:
  • Assisting in the organisers office during the build-up.
  • Assisting with function co-ordination during the exhibition.
  • Providing assistance at enquiries desks at exhibitions.
  • Assisting in the organisers office during break-down. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Competence in Computer Literacy, Mathematical Literacy and Communication at NQF level 3 or equivalent. 

    UNIT STANDARD RANGE 
  • Courteous behaviour will include but is not limited to: politeness, pleasantness, friendliness, helpfulness.
  • Organiser's office is an area at an exhibition which is used by the exhibition organisers as their on-site office.
  • Functions will include but are not limited to: opening ceremonies, exhibitors' parities, workshops, fashion shows, product launches and demonstrations. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Assist in the organiser's office during the build-up. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Exhibitors' welcome packs are compiled according to instructions and within organizational requirements. 

    ASSESSMENT CRITERION 2 
    Contractors are supplied with exhibitors' orders with required time frames. 

    ASSESSMENT CRITERION 3 
    Exhibitors' queries are handled according to organisational requirements. 

    SPECIFIC OUTCOME 2 
    Assist with function co-ordination during the exhibition. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Function areas are set up according to site and venue plans. 

    ASSESSMENT CRITERION 2 
    Visitors to functions are registered according to instructions and time frames. 

    ASSESSMENT CRITERION 3 
    Function areas are upgraded according to venue processes and procedures. 

    SPECIFIC OUTCOME 3 
    Provide assistance at enquiries desks at exhibitions. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Visitors are received courteously and queries are handled according to organisational requirements. 

    ASSESSMENT CRITERION 2 
    Office staff is assisted according to organisational requirements. 

    ASSESSMENT CRITERION 3 
    Visitors are directed to appropriate areas for service in line with organisational practices. 

    SPECIFIC OUTCOME 4 
    Assist in the organiser's office during break-down. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The collection and clearing of goods, supplied to exhibitors or goods used during the exhibition, is co-ordinated according to organisational requirements. 

    ASSESSMENT CRITERION 2 
    Contractors' queries are handled in required time frame. 

    ASSESSMENT CRITERION 3 
    The organiser's office is packed up in accordance with instructions. 

    ASSESSMENT CRITERION 4 
    Organiser's goods are unpacked and stock is accounted for according to organisational policies and procedures. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA according to the policies and guidelines for assessment and moderation of that ETQA, at its discretion, in terms of agreements reached about assessment and moderation between various ETQAs (including professional bodies). 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • The organization's systems, policies and procedures for on-site exhibition support.
  • Venue policies and procedures pertaining to build-up, break-downs and security of premises.
  • Principles and techniques for dealing with customers, visitors and contractors.
  • Oral and audio communication methods and techniques. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others to ensure the provision of on-site exhibition support to all stakeholders. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities to be able to work independently in order to provide professional on-site exhibition support. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, evaluate, organise and critically evaluate information in order to provide effective communication between all stakeholders on an exhibition site. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively with all stakeholders in the provision of information and receiving of instructions and answering customers' queries. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology to provide on-site exhibition support. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems whereby the level of quality of the on-site support affects the success of the exhibitions. 

    UNIT STANDARD CCFO CONTRIBUTING 
    In order to contribute to the full personal development of each learner and the social and economic development of society at large, it must be the intention underlying any programme of learning to make an individual aware of the importance of being culturally and aesthetically sensitive across a range of social contexts in the provision of exhibition support. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49447   National Certificate: Trade Exhibition Support  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.