SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Manage access control in a social housing project 
SAQA US ID UNIT STANDARD TITLE
117735  Manage access control in a social housing project 
ORIGINATOR
SGB Real Estate 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Cleaning, Domestic, Hiring, Property and Rescue Services 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04  6 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Registered" 		 2004-12-02  2007-12-02  SAQA 1357/04 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2008-12-02   2011-12-02  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard will be useful for housing supervisors in their roles to manage social housing residential properties at first-line level, specifically managing access control. This unit standard is not intended for training security guards, but for housing supervisors to manage the procedures around access control, including managing security personnel. A learner who has achieved this unit standard will be able to understand the access control requirements in a social housing project and to ensure that all access control requirements are in place and that procedures are followed smoothly.

The qualifying learner is capable of:
  • Describing and explaining a SHI's policies and procedures for access control.
  • Describing the duties and standards expected of security companies and security guards in relation to access control.
  • Ensuring access control procedures are correctly implemented.
  • Assisting in establishing and maintaining the development of security policies, procedures and systems.
  • Inspecting and monitoring records, visitors logbook and occurrences book.
  • Providing backup support to access control personnel. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that people starting to learn towards this standard are able to apply communication skills at NQF level 4, and are able to explain the basic framework for housing practices in South Africa (see e.g. the unit standard with title "Demonstrate knowledge of and explain social housing concepts, principles and processes" submitted at NQF Level 4 

    UNIT STANDARD RANGE 
  • Social housing includes both rental and co-operative housing.
  • This unit standard applies to a single building or complex and in most cases to a single access control point. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Describe and explain a SHI's policies and procedures for access control. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The SHI's policies about access control are outlined and explained. 

    ASSESSMENT CRITERION 2 
    The SHI's procedures are identified and described. 

    ASSESSMENT CRITERION 3 
    The links between the nature of social housing and the SHI's policies and procedures around access control are explained. 

    SPECIFIC OUTCOME 2 
    Describe the duties and standards expected of security companies and security guards in relation to access control. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The duties of a security company in relation to access control are identified and described. 

    ASSESSMENT CRITERION 2 
    The duties of a security guard in relation to access control are identified and described. 

    ASSESSMENT CRITERION 3 
    Behaviour that is appropriate when access control personnel interact with people is described and explained. 

    ASSESSMENT CRITERION 4 
    The standards of performance which security companies and access security guards should display in relation to access control are described. 

    SPECIFIC OUTCOME 3 
    Ensure access control procedures are correctly implemented. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The performance of duties to accepted and agreed standards is ensured. 

    ASSESSMENT CRITERION 2 
    The cleanliness and attractiveness of the reception area is maintained. 

    ASSESSMENT CRITERION 3 
    The ability to perform duties by access control personnel is ensured. 
    ASSESSMENT CRITERION RANGE 
    The ability to perform duties includes physical issues such as being sober, having adequate training, resources such as emergency telephone numbers, and having the correct equipment to perform those duties, for example, handcuffs, tompher/tonfer?, correct uniform, two-way radio, and any other equipment that might be considered necessary.
     

    ASSESSMENT CRITERION 4 
    Handling of equipment to minimise damages and wear and tear by guards, residents and visitors is monitored and ensured. 
    ASSESSMENT CRITERION RANGE 
    Equipment includes booms, gates, locks, intercoms, barriers and so on.
     

    ASSESSMENT CRITERION 5 
    Appropriate treatment of residents, visitors and members of the public is monitored and ensured. 

    ASSESSMENT CRITERION 6 
    The existence and adequate functioning, including occasional testing and maintenance requests of security equipment is monitored. 
    ASSESSMENT CRITERION RANGE 
    Equipment includes access tags, visitor cards, intercoms, handcuffs, two-way radios, uniforms, tompher/tonfer?, gates, locks etc.
     

    ASSESSMENT CRITERION 7 
    Any breaches in terms of performance of duties, existence and usage of equipment, treatment of people and the functioning of equipment are reported using the correct channels and reporting mechanisms. 

    SPECIFIC OUTCOME 4 
    Assist in establishing and maintaining the development of security policies, procedures and systems. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Field experience is used to advise on the development of access control policies, procedures and systems for a social housing institution. 

    ASSESSMENT CRITERION 2 
    The social housing institution's access control policies, procedures and systems are monitored in relation to identifying aspects requiring improvement. 

    ASSESSMENT CRITERION 3 
    Improvements to a social housing institution's access control policies, procedures and systems are identified from experienced and proposed in appropriate ways. 

    SPECIFIC OUTCOME 5 
    Inspect and monitor records, visitors logbook and occurrences book. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Record keeping tools are described and their purposes explained. 
    ASSESSMENT CRITERION RANGE 
    Record keeping tools include but are not restricted to a visitors' logbook and an occurrences book.
     

    ASSESSMENT CRITERION 2 
    The reasons for monitoring visitor movement are explained. 

    ASSESSMENT CRITERION 3 
    The reasons for monitoring the occurrences book are explained. 

    ASSESSMENT CRITERION 4 
    Appropriate responses to a range of eventualities that might be found in the visitors' or occurrences books are described. 

    SPECIFIC OUTCOME 6 
    Provide backup support to access control personnel. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Times are identified when additional support for access control personnel might be required. 

    ASSESSMENT CRITERION 2 
    Additional support for access control personnel is provided as required. 
    ASSESSMENT CRITERION RANGE 
    Occasions when support might be required include periods when many visitors might arrive and crowds might build up.
     

    ASSESSMENT CRITERION 3 
    Unnecessary or inappropriate social gatherings in the access control area are monitored and acted against as required. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant accredited Education and Training Quality Assurance Body (ETQA), or with an ETQA that has a Memorandum of Agreement with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or will assess this unit standard must be accredited as a provider with the relevant accredited ETQA.
  • Moderation of assessment will be overseen by the relevant accredited ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.
  • Moderators must be registered as assessors with the relevant ETQA, or with an ETQA that has a Memorandum of Agreement with the relevant ETQA.
  • Therefore, anyone wishing to be assessed against this unit standard may apply to be assessed by any assessment agency, assessor or provider institution that is accredited by the relevant accredited ETQA. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Knowledge considered to be critical evidence of competence is included in the assessment criteria explicitly, or can be inferred by performance. This includes knowledge on: 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems by using critical and creative thinking by, e.g.,

    Identifying irregularities in access control procedures and rectifying them according to the assessment criteria for specific outcome 3:
  • The performance of duties to accepted and agreed standards is ensured.
  • The cleanliness and attractiveness of the reception area is maintained.
  • The ability to perform duties by access control personnel is ensured.
    Range: The ability to perform duties includes physical issues such as being sober, having adequate training, resources such as emergency telephone numbers, and having the correct equipment to perform those duties, for example, handcuffs, tompher/tonfer?, correct uniform, two-way radio, and any other equipment that might be considered necessary.
  • Handling of equipment to minimise damages and wear and tear by guards, residents and visitors is monitored and ensured.
    Range: Equipment includes booms, gates, locks, intercoms, barriers and so on.
  • Appropriate treatment of residents, visitors and members of the public is monitored and ensured.
  • The existence and adequate functioning, including occasional testing and maintenance requests of security equipment is monitored.
    Range: Equipment includes access tags, visitor cards, intercoms, handcuffs, two-way radios, uniforms, tompher/tonfer?, gates, locks etc.
  • Any breaches in terms of performance of duties, existence and usage of equipment, treatment of people and the functioning of equipment are reported using the correct channels and reporting mechanisms. 
    		•

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team by, e.g.,

    Especially with the members of the security company (assessment criterion). 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively by, e.g.,

    Providing backup support to access control personnel according to the assessment criteria for specific outcome 6:
  • Times are identified when additional support for access control personnel might be required.
  • Additional support for access control personnel is provided as required.
    Range: Occasions when support might be required include periods when many visitors might arrive and crowds might build up.
  • Unnecessary or inappropriate social gatherings in the access control area are monitored and acted against as required. 
    		•

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information by, e.g.,

    Inspecting and monitoring records, visitors logbook and occurrences book such as the information recorded in visitors' or occurrences books according to the assessment criteria for specific outcome 5:
  • Record keeping tools are described and their purposes explained.
    Range: Record keeping tools include but are not restricted to a visitors' logbook and an occurrences book.
  • The reasons for monitoring visitor movement are explained.
  • The reasons for monitoring the occurrences book are explained.
  • Appropriate responses to a range of eventualities that might be found in the visitors' or occurrences books are described. 
    		•

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively by, e.g.,

    Communicating both verbally and in writing with residents, visitors, and security personnel. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically by, e.g.,

    Ensuring that the technologies of access control are used effectively, but ethically and within a social housing culture according to assessment criterion 3.4:
  • Handling of equipment to minimise damages and wear and tear by guards, residents and visitors is monitored and ensured.
    Range: Equipment includes booms, gates, locks, intercoms, barriers and so on. 
    		•

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by, e.g.,
  • Explaining how access control ensures that a social housing institution functions effectively and affords secure housing for its residents. 
    		•

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  49197   Further Education and Training Certificate: Social Housing Supervision  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  PSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.