SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Contribute to the provision of a productive working environment 
SAQA US ID UNIT STANDARD TITLE
117174  Contribute to the provision of a productive working environment 
ORIGINATOR
SGB Furniture 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 06 - Manufacturing, Engineering and Technology Manufacturing and Assembly 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04  12 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The person credited with this unit standard is able to develop and maintain relationships and contribute to the full personal development of themselves and of others. They are able to obtain and provide information in the required formats and ensure that tools and equipment and good housekeeping routines are maintained.

The qualifying learner is capable of:
  • Developing and maintaining productive relationships.
  • Contributing to the development of self and others.
  • Obtaining and providing information.
  • Maintaining good housekeeping routines.
  • Maintaining equipment and tool functioning. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
  • Learners accessing this qualification will have demonstrated competence in numeracy and literacy equivalent to NQF level 3.
  • They will also have achieved, or be able to demonstrate equivalent competence to, the National Certificate in Furniture Wood Machining, Cabinet Making, Furniture Upholstery (Wood) or Furniture Finishing (Wood) at NQF level 3. 
    		•

    UNIT STANDARD RANGE 
  • Operational constraints: variations in work; work pressure; time
  • Conflicts of interests: work related; personal
  • Views offered: when formally requested; informally; oral; written
  • Opportunities: general staff meetings; technical meetings; formal or informal discussions
  • New staff: newly recruited; relocated; staff of other sections or organisations
  • Basic work routines: what has to be done; when it has to be done; where it has to be done
  • Local procedures: fire exits and procedures; first aid procedures; evacuation procedures; health and safety procedures
  • Requirements against which reviews take place: national occupational standards; specific organisational standards
  • Current competence and potential areas for development identified through reference to: occupational standards; other used by the organisation standards
  • Development takes place: normal working time; off duty time
  • Information collected relates to: working patterns, practices, schedules, rules and regulations, internal notices
  • Information provided relates to: reporting of defects; incidents; variations to normal work; suggestions for improvement; reports
  • Information is offered: orally; written
  • Housekeeping routines: workstations, workshops, equipment and tools, materials.
  • Relevant personnel; personal, individuals and groups, line management.
  • Routine and running maintenance: oiling, greasing, adjusting, minor repairs.
  • Equipment and tools: machine tools, manual tools, powered tools
  • Defective equipment and tools: wear, damage, and malfunction.
  • Tool sharpening: done by internal or external saw doctor.
  • Spray equipment service: done internally, done by agent, and done by service provider.
  • Remedial action: report, isolate, rectify, replace, reject, instruct others 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Develop and maintain productive relationships. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Time is taken, within operational constraints, to establish productive relationships 

    ASSESSMENT CRITERION 2 
    Opportunities provided to discuss work related matters are readily exploited 

    ASSESSMENT CRITERION 3 
    Conflicts of interests are dealt with amicably 

    ASSESSMENT CRITERION 4 
    Colleagues are encouraged to offer views, and due recognition of these are given 

    ASSESSMENT CRITERION 5 
    Undertakings to colleagues are realistic and honored, taking into account other commitments 

    ASSESSMENT CRITERION 6 
    Colleagues are informed of changes in candidates work practices which may affect them 

    ASSESSMENT CRITERION 7 
    Appropriate supervisor is kept informed about activities, progress, results and achievements 

    ASSESSMENT CRITERION 8 
    Communications are conducted in a manner which promotes understanding, goodwill and trust 

    ASSESSMENT CRITERION 9 
    All actions taken within the job role are within limits of authority 

    SPECIFIC OUTCOME 2 
    Contribute to the development of self and others. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    New staff are welcomed to the work area and familiarised with relevant facilities, work routines and local procedures 

    ASSESSMENT CRITERION 2 
    New staff are suitably advised and assisted in the initial performance of allocated work activities 

    ASSESSMENT CRITERION 3 
    Requests for support are responded to willingly and courteously 

    ASSESSMENT CRITERION 4 
    The extent of support or assistance is justifiable in terms of the work activities and the individual 

    ASSESSMENT CRITERION 5 
    Individuals are encouraged to review their own work performance and competence level against work requirements 

    ASSESSMENT CRITERION 6 
    Constructive contributions are made to discussions relating to work 

    ASSESSMENT CRITERION 7 
    Current competence and areas for self development are identified in conjunction with the line manager 

    ASSESSMENT CRITERION 8 
    Objectives set for self development are achievable, realistic and challenging 

    ASSESSMENT CRITERION 9 
    Progress and performance in achieving set objectives for self development are regularly reviewed with the line manager 

    ASSESSMENT CRITERION 10 
    Feedback from line manager is used to enhance future self development 

    SPECIFIC OUTCOME 3 
    Obtain and provide information. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Required information is collected and dealt with according to its nature and content 

    ASSESSMENT CRITERION 2 
    Where information is unclear and inadequate, clarification and assistance is obtained 

    ASSESSMENT CRITERION 3 
    Information recorded is accurate, complete and legible 

    ASSESSMENT CRITERION 4 
    Information is filed in such a way that it can be retrieved promptly when required 

    ASSESSMENT CRITERION 5 
    Information is provided at an appropriate time and place 

    ASSESSMENT CRITERION 6 
    Information given is current, relevant and accurate 

    ASSESSMENT CRITERION 7 
    Information is presented in a manner which promotes understanding 

    ASSESSMENT CRITERION 8 
    Information provided is consistent with organisational policy and codes of practice 

    ASSESSMENT CRITERION 9 
    Information is provided to the relevant people within required deadlines and the form requested 

    ASSESSMENT CRITERION 10 
    Confidentiality of information is maintained according to organisational requirements and codes 

    SPECIFIC OUTCOME 4 
    Maintain good housekeeping routines. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Housekeeping requirements and routines are communicated to relevant personnel and are carried out according to organisational and legal requirements. 

    ASSESSMENT CRITERION 2 
    On-going training and instruction is given to relevant personnel to enable them to carry out good housekeeping routines. 

    ASSESSMENT CRITERION 3 
    Problems with personnel not complying with good housekeeping routines are dealt with within own area of responsibility or reported to the relevant person. 

    ASSESSMENT CRITERION 4 
    Defective routines are identified, potential changes necessary are assessed and recommendations for improvement are made to relevant personnel. 

    ASSESSMENT CRITERION 5 
    Changes made to routines are monitored for effectiveness. 

    ASSESSMENT CRITERION 6 
    Need for further change is evaluated and reported to the relevant personnel. 

    SPECIFIC OUTCOME 5 
    Maintain equipment and tool functioning. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Routine and running maintenance of equipment and tools is carried out safely and effectively. 

    ASSESSMENT CRITERION 2 
    Need to sharpen, service or repair tools and equipment is identified and appropriate action is taken according to organisational requirements. 

    ASSESSMENT CRITERION 3 
    Equipment and tools are sharpened or serviced internally or externally to bring them to and maintain them in effective working condition according to organisational requirements. 

    ASSESSMENT CRITERION 4 
    Defective equipment and tools are identified and the appropriate remedial action taken. 

    ASSESSMENT CRITERION 5 
    Workstations are organised for optimum efficiency without compromising safety and tools and equipment are available for use as required. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Assessors assessing a learner or moderating the assessment of a learner against this unit standard must be registered as an assessor with the FIETA ETQA

    Institutions offering learning that will enable the achievement of this unit standard must be accredited as a provider with the FIETA ETQA. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • A sound understanding of organisational policy and procedures and levels of responsibility and authority.
  • A general understanding of organisational policy on working relationships including equal opportunities.
  • A sound understanding of organisational flow and reporting and recording procedures.
  • A broad understanding of performance management and performance management/review systems.
  • A sound understanding of effective communication and the line of communication
  • An ability to identify strengths and weaknesses within the job role
  • A sound understanding of where specified information is held and alternative sources of information
  • A sound understanding of what information would be classed as confidential
  • A sound understanding of the organisation's housekeeping requirements, procedures and policies.
  • A broad understanding of the implications of OH&S Act in relation to good housekeeping.
  • A sound understanding of organisational procedures regarding breaches of good practice
  • A sound understanding of the organisations guidelines related to effective equipment and tools maintenance. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify & solve problems in which responses display that responsible decisions using critical and creative thinking have been made when identifying and solving personal development problems. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team or group, to effectively build and motivate a team to complete tasks or requirements. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively to ensure work is carried out according to quality and performance requirements, without compromising safety for self and colleagues. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, organise, analyse and evaluate information when maintaining production to ensure the most effective use of resources, human and material. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, language skills when dealing with colleagues, subordinates and senior managers. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environment and health of others when carrying out work functions. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49092   Further Education and Training Certificate: Furniture Making  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FPMSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Esayidi FET College - Central Office 
    2. Furniture World Training Centre 
    3. HLUVUKA TRAINING AND CONSULTING 
    4. Inter-Coastal Business & Property Services cc 
    5. Mnambithi TVET College 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.