SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Manage a work process 
SAQA US ID UNIT STANDARD TITLE
116832  Manage a work process 
ORIGINATOR
SGB Geographical Information Sciences 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 12 - Physical Planning and Construction Physical Planning, Design and Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard has been developed for the GIS occupational area and is intended for persons who aim to achieve career advancement by gaining GIS skills leading to qualification based on unit standards. A person who has successfully completed this unit standard will be able to be able to manage their own work flow processes for a specific project.

A person credited with this unit standard is able to:
  • Plan the workflow process.
  • List task-specific milestones and draw up daily work plans.
  • Measure and evaluate the workflow progress. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
  • Computer Literacy
  • Work ethics
  • Communication 

  • UNIT STANDARD RANGE 
    Daily work plan / work flow diagram, timelines and milestones for a specific work process (within the whole project life cycle as depicted in the Gantt chart). 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Plan the workflow process. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The workflow process is understood and can be explained. 

    ASSESSMENT CRITERION 2 
    A workflow process is defined according to the project plan. 

    ASSESSMENT CRITERION 3 
    Use of project management tools and work plans are understood and demonstrated. 
    ASSESSMENT CRITERION RANGE 
    Project management tools include, but are not limited to: Gantt charts, timelines, milestones.
     

    ASSESSMENT CRITERION 4 
    Interdependencies and critical path of the project plan are understood and explained. 

    SPECIFIC OUTCOME 2 
    List task-specific milestones and draw up daily work plans. 
    OUTCOME RANGE 
    Gantt charts, timelines, milestones, and daily work plan. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Task specific milestones are identified and listed using a project Gantt chart. 

    ASSESSMENT CRITERION 2 
    Daily work plans are produced to achieve task-specific milestones. 
    ASSESSMENT CRITERION RANGE 
    Daily work plans should include quality assurance procedures.
     

    ASSESSMENT CRITERION 3 
    The use of historical performance to assist with forecasting of daily work plans is demonstrated. 

    ASSESSMENT CRITERION 4 
    Daily work plans are implemented. 

    SPECIFIC OUTCOME 3 
    Measure and evaluate the workflow progress. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Daily achievements are evaluated in accordance with the daily work plan and reported appropriately. 

    ASSESSMENT CRITERION 2 
    Difference between actual and forecasted performance is identified and the impact explained. 

    ASSESSMENT CRITERION 3 
    Corrective measures are designed and implemented in order to minimise risk. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Moderation
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard must be accredited as a provider through the relevant ETQA by SAQA.
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines and the agreed ETQA procedures. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The following embedded knowledge is addressed in an integrated way in the unit standard:
  • Knowledge of work processes and principles of managing work processes effectively (i.e. Gantt charts, timelines, milestones, and work plans), and how these work together / feed into each other.
  • Knowledge of how work processes fit into a project life cycle, and why work processes are required to achieve the timely completion of a project. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems and make decisions using critical and creative thinking.
  • A workflow process is defined according to the project plan.
  • Corrective measures are designed and implemented in order to minimise risk. 

  • UNIT STANDARD CCFO WORKING 
    Work effectively with others as members of a team, group, organisation or community.
  • A workflow process is defined according to the project plan.
  • Task specific milestones are identified and listed using a project Gantt chart. 

  • UNIT STANDARD CCFO ORGANISING 
    Organise and manage themselves and their activities responsibly and effectively.
  • Daily achievements are evaluated in accordance with the daily work plan and reported appropriately.
  • Difference between actual and forecasted performance is identified and the impact explained.
  • Corrective measures are designed and implemented in order to minimise risk. 

  • UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information.
  • Daily achievements are evaluated in accordance with the daily work plan and reported appropriately.
  • Difference between actual and forecasted performance is identified and the impact explained.
  • Corrective measures are designed and implemented in order to minimise risk. 

  • UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively, using visual, mathematical and / or language skills in the modes of oral and / or written presentations.
  • Task specific milestones are identified and listed using a project Gantt chart.
  • Corrective measures are designed and implemented in order to minimise risk. 

  • UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically showing responsibility towards the environment and health of others.
  • Not assessed by this unit standard. 

  • UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation.
  • Task specific milestones are identified and listed using a project Gantt chart. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    Assessors should keep the following principles in mind when designing and conducting assessments against this unit standard:
  • Focus the assessment activities on gathering evidence in terms of the main outcome expressed in the title to ensure assessment is integrated rather than fragmented. Remember we want to declare the person competent in terms of the title. Where assessment at title level is unmanageable, then focus assessment around each specific outcome, or groups of specific outcomes.
  • Make sure evidence is gathered across the entire range, wherever it applies. Assessment activities should be as close to the real performance as possible, and where simulations or role-plays are used, there should be supporting evidence to show the candidate is able to perform in the real situation.
  • Do not focus the assessment activities on each assessment criterion. Rather make sure the assessment activities focus on outcomes and are sufficient to enable evidence to be gathered around all the assessment criteria.
  • The assessment criteria provide the specifications against which assessment judgements should be made. In most cases, knowledge can be inferred from the quality of the performances, but in other cases, knowledge and understanding will have to be tested through questioning techniques. Where this is required, there will be assessment criteria to specify the standard required.
  • The task of the assessor is to gather sufficient evidence, of the prescribed type and quality, as specified in this unit standard, that the candidate can achieve the outcomes again and again and again. This means assessors will have to judge how many repeat performances are required before they believe the performance is reproducible.
  • All assessments should be conducted in line with the following well documented principles of assessment: appropriateness, fairness, manageability, integration into work or learning, validity, direct, authentic, sufficient, systematic, open and consistent.

    The following particular issues should be taken into consideration when assessing against this unit standard:
  • The candidate must understand the principles of Gantt charts, timelines, milestones, and work plans. This understanding of the principles must not be confused with a candidate's ability to operate an off-the-shelf project management software product, such as MS Project. The ability to operate an off-the-shelf software product does not necessarily imply a candidate's understanding of the underlying principles. 

  • REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Terminology
  • Gantt charts: A chart that displays information about tasks in a project as both text and bar graphics; it also displays the sequence in which the project tasks are scheduled to occur (duration, start- and finish dates).
  • Timelines: Timeline is an indication of each task's start and end date, and indicates how different tasks are related to each other and how long each task will take.
  • Milestones: Milestones are flags or reference points that mark significant events or accomplishments in the project.
  • Work plans: Detailed proposals for doing or achieving a work process. 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  63589   National Diploma: Geographical Information Science  Level 5  NQF Level 05  Reregistered  2023-06-30  CETA 
    Fundamental  49063   National Certificate: Geographical Information Sciences  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  CETA 
    Elective  63689   Bachelor of Arts: Geographical Information Science  Level 6  Level TBA: Pre-2009 was L6  Passed the End Date -
    Status was "Reregistered" 
    2018-06-30   


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. ESRI SOUTH AFRICA 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.