SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Analyse the car rental industry 
SAQA US ID UNIT STANDARD TITLE
116809  Analyse the car rental industry 
ORIGINATOR
SGB Hiring Services 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Cleaning, Domestic, Hiring, Property and Rescue Services 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The person credited with this unit standard is able to identify and describe the activities within the car rental industry, and identify those that can benefit/compliment their own business as well as those that are their competitors. Learners are also able to evaluate the effectiveness of their own business against the effectiveness of their competitors within the car rental industry.

The qualifying learner is capable of:
  • Identifying services offered by other providers in the car rental industry
  • Identifying allies in the car rental industry
  • Identifying competitors in the car rental industry
  • Evaluating effectiveness of own business against the car rental industry 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners accessing this qualification will have demonstrated competence in numeracy, literacy and information technology at NQF level 4 or equivalent. 

    UNIT STANDARD RANGE 
  • Providers of services include but are not limited to: travel agents, tour operators, hotels, tour guides, outsourced driving, airline agents.
  • Service providers include but are not limited to: suppliers, competitors. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Identify services offered by other providers in the car rental industry. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Providers of services for the rental industry are identified through approved sources. 

    ASSESSMENT CRITERION 2 
    Services offered are listed and categorised according to own organisational requirements. 

    SPECIFIC OUTCOME 2 
    Identify allies in the car rental industry. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Allies are identified through accredited sources. 

    ASSESSMENT CRITERION 2 
    Allies are listed in terms of benefits and supporting services in required format. 

    ASSESSMENT CRITERION 3 
    Communication methods between allies and own organisation are identified and applied in line with organisational standards and procedures. 

    SPECIFIC OUTCOME 3 
    Identify competitors in the car rental industry. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Competitor service providers are identified from within the rental industry and listed in a table. 

    ASSESSMENT CRITERION 2 
    Competitors are listed in terms of services offered and similar packages in required format for future evaluation and use. 

    ASSESSMENT CRITERION 3 
    Competitor packages are analysed according to criteria and best practice. 

    SPECIFIC OUTCOME 4 
    Evaluating effectiveness of own business against the car rental industry. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Own business activities and objectives are obtained from approved source. 

    ASSESSMENT CRITERION 2 
    Own business activities and objectives are evaluated against industry practices using best known analysis/measurement skills and techniques. 

    ASSESSMENT CRITERION 3 
    Short falls are identified and recorded according to organisational requirements. 

    ASSESSMENT CRITERION 4 
    Remedial action is developed and forwarded for approval in accordance with organisational requirements. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Knowledge of the various sub-sectors within the travel and tourism industries
  • Knowledge of travel and airline partnership programmes both national and international
  • Understanding of the importance of communication between travel sectors
  • Understanding of the role of the rental organisation within the travel industry
  • Knowledge of competitors/allies and the affect they have on an organisation 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems relating to the effectiveness of the organisational within the rental industry and when sourcing information. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others during the process of obtaining and communicating information. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and ones activities responsibility and effectively to ensure all the required information is at hand in order to analyse the car rental industry. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, evaluate, organise and critically evaluate information when sourcing information of the services offered by other providers in the industry and own service packages. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively when sourcing information of allies and competitors within the industry as well as with travel, airline and other service providers. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology to identify services offered by other providers within the industry. 

    UNIT STANDARD CCFO CONTRIBUTING 
    In order to contribute to the full personal development of each learner and the social and economic development of society at large, it must be the intention underlying any programme of learning to make an individual aware of the importance of reflecting on and exploring a variety of strategies to learn more effectively. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  48888   National Diploma: Hiring Operations Management  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2016-12-31  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.