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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Interact with people in clothing, textiles, footwear and leather processes 
SAQA US ID UNIT STANDARD TITLE
116447  Interact with people in clothing, textiles, footwear and leather processes 
ORIGINATOR
SGB Clothing, Textiles, Footwear and Leather 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 06 - Manufacturing, Engineering and Technology Manufacturing and Assembly 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03  4 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This standard is in the core category of the NQF Level 3 National Certificate in CTFL Mechanician Processes. Learners who are assessed competent with this unit standard are able to handle day to day verbal communications with people, complete appropriate reports and documents, coach fellow employees and use any electronic media as they apply to the CTFL industry. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
Learners will have attained an ABET Level 4 qualification or equivalent qualification at NQFLevel 2. 

UNIT STANDARD RANGE 
  • Interaction applies to all people in a particular process and will involve those who have a direct and indirect impact on the production process.
  • Electronic media applies to basic media such as e-mail and internet.
  • This standard applies to processes involving the manufacturing of clothing, textiles, footwear and leather products. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Handling day to day verbal communications. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Instructions are received and correctly responded to in terms of action required and company communication procedures. 

    ASSESSMENT CRITERION 2 
    Accurate feedback on work carried out is correctly provided in accordance with company recording and reporting procedures. 

    ASSESSMENT CRITERION 3 
    Work is verbally described, accurately, using industry norm terminology. 

    ASSESSMENT CRITERION 4 
    Suppliers and customers of work are correctly identified and communication lines formed, according to company communication procedures and accepted norms. 

    SPECIFIC OUTCOME 2 
    Completing reports and documents. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Specified records are accurately completed as required by company recording procedures. 

    ASSESSMENT CRITERION 2 
    Reports are accurately and clearly written, using industry and company norm terminology. 

    ASSESSMENT CRITERION 3 
    Information is accurately summarised as required by company recording procedures. 

    ASSESSMENT CRITERION 4 
    Events are accurately and clearly recorded in writing, using industry and company norm terminology. 

    ASSESSMENT CRITERION 5 
    Graphs are accurately compiled and interpreted. 

    SPECIFIC OUTCOME 3 
    Coaching fellow employees. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Correctly identify areas where coaching is needed. 

    ASSESSMENT CRITERION 2 
    New employees are coached using recognised applicable techniques. 

    SPECIFIC OUTCOME 4 
    Using electronic information/ communication technology. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Data processing units are correctly accessed for information required, using company procedures. 

    ASSESSMENT CRITERION 2 
    E-mail is used for message retrieval and delivering, using company procedures. 

    ASSESSMENT CRITERION 3 
    Scanning is correctly applied to record work events, using company procedures. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    The Education and Training Quality Assurance Bodies in the FET band or the Clothing, Textile, Footwear and Leather Sector Education and Training Authority will accredit providers against this standard. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The demonstrated understanding of:
  • The importance of interacting with people.
  • The appropriate techniques used for coaching.
  • The importance of electronic media as it applies to communications processes in the CTFL industry. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems so that coaching needs can be identified and appropriate solutions recognised, recommended and implemented. 

    UNIT STANDARD CCFO WORKING 
    Work in teams and recognising the importance of working in teams as it applies to specific processes. 

    UNIT STANDARD CCFO COMMUNICATING 
  • Communicate effectively using verbal means ensuring that people around one are communicated so that work can be completed.
  • Communicate effectively where written communication is required as it applies to completion of appropriate reports and documents. 
    		•

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology where it applies to any appropriate electronic media. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  48973   National Certificate: Clothing, Textiles, Footwear and Leather (CTFL) Mechanician Processes  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2015-06-30  FPMSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Imbokodo General Trading cc 
    2. STUDIO 05 HOUSE OF FASHION 
    3. Vijay Bhagwan Consultancy and Solutions cc 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.