SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Conduct stakeholder consultation around municipal finance programmes 
SAQA US ID UNIT STANDARD TITLE
116348  Conduct stakeholder consultation around municipal finance programmes 
ORIGINATOR
SGB Public Administration and Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Public Administration 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 6  Level TBA: Pre-2009 was L6 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for people who are, or who seek to be employed in a municipal environment at middle to senior management level. It provides the learner with the competencies to communicate their knowledge of municipal financial management and operating processes to municipality stakeholders and role-players, and through facilitation skills, to secure effective and efficient implementation.

This Unit Standard will enable political executives, strategic executive managers and other role-players to contribute to the development and implementation of municipal financial management programmes. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
It is assumed that the learners are competent in:
  • ·Communication at NQF Level 4. 

  • UNIT STANDARD RANGE 
  • Facilitation techniques include audience analysis; gaining participation; questioning techniques; platform skills; sequencing content; using handouts; visual aids; a personal learning log.
  • The typical context includes different forms of communication within the office environment and with municipality stakeholders. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Identify and describe relevant stakeholder and role players in a municipal environment. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Key stakeholders of a specified municipality are identified through a stakeholder analysis and described in terms of their particular interest in municipal affairs. 

    ASSESSMENT CRITERION 2 
    Key role-players of a specified service programme are identified through a stakeholder analysis and described in terms of their involvement or potential involvement and interest in the programme. 

    ASSESSMENT CRITERION 3 
    The relationships between stakeholders and role players are mapped to guide the planning process for communication and negotiation on the implementation of municipal financial management programmes. 

    SPECIFIC OUTCOME 2 
    Select and apply a range of appropriate negotiation and communication techniques and methods. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Various communication and negotiation techniques and methods are identified and explained in terms of their advantages and disadvantages for negotiations on municipal issues. 

    ASSESSMENT CRITERION 2 
    The most appropriate communication and negotiation techniques and methods are selected on the basis of their potential contribution to achieving specific strategic municipal objectives. 

    ASSESSMENT CRITERION 3 
    The selected communication approach is implemented and progress is monitored and reviewed in terms of the strategic plan and the on-going successful implementation of service delivery programmes. 

    SPECIFIC OUTCOME 3 
    Assess own application of communication techniques and methods and draw up a plan of action for self-development. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Own initial understanding of stakeholders and role players is checked against actual behaviour during communication. 

    ASSESSMENT CRITERION 2 
    Decisions in terms of negotiation techniques are re-considered in the light of their relative success. 

    ASSESSMENT CRITERION 3 
    Feedback on own behaviour in facilitating negotiations is solicited and processed in terms of its value to improved communication and negotiation strategy in future. 

    ASSESSMENT CRITERION 4 
    A plan of action is compiled to improve own negotiation and communication skills by detailing development goals and ways to achieve them. 

    SPECIFIC OUTCOME 4 
    Evaluate the communication process and make recommendations for improved interaction. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The extent to which the expected outcomes of the communication and negotiation process were achieved is recorded using detailed feedback from participants. 

    ASSESSMENT CRITERION 2 
    Factors that contributed in positive ways to the communication process are identified and described in terms of the specific value they added to the process. 

    ASSESSMENT CRITERION 3 
    Factors that hindered the communication negotiation process with stakeholders are identified and described in terms of how they could be changed or their impact minimised. 

    ASSESSMENT CRITERION 4 
    A written report is compiled providing practical recommendations to improve the communication process in future. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this Unit Standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Communication and negotiation techniques and methods including issue-based and interest-based.
  • Communication resources available in practice, to be deployed (e.g. venues, computers, overhead projectors, tools, time, money etc)
  • Stakeholders and role players in the management of municipal finance issues.
  • Appropriate negotiation techniques and methods.
  • Key principles appropriate to investigating and analysing data so as to present a well-structured argument. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems using critical and creative thinking processes, e.g. by trying to find the most effective and creative methods of communicating with different stakeholder groups. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organization or community, e.g. through choosing methods of communication which encourage team work and maximise participation. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively, e.g. through building knowledge of your own communication skills and how you can improve your communication with others. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information, e.g. through researching all possible options and being able to present these in the form of a coherent argument. 

    UNIT STANDARD CCFO SCIENCE 
    Use Science and technology effectively and critically, showing responsibility to the environment and health of others, e.g. use appropriate computer software for data capturing and document storage purposes. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of interrelated systems by recognising that problem-solving contexts do not exist in isolation, e.g. in keeping in mind that the way you can communicate can effect the well being of individuals, communities and the country as a whole. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Participating as responsible citizens in the life of local, national and global communities, e.g. acting as custodian of ethical behaviour and maintaining a high level of commitment to ensuring that the municipal communication process is implemented in a manner which allows for true community participation in municipal processes. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Fundamental  48965   Certificate: Municipal Financial Management  Level 6  Level TBA: Pre-2009 was L6  Reregistered  2023-06-30  LG SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A.S.A.P Training and Consulting 
    2. About Survival Consulting Agency 
    3. Afriwealth Consulting 
    4. AfroXpert Performance Developement cc 
    5. All Access Holdings 
    6. Amadube Investments CC 
    7. ARMS - Audit & Risk Management Solutions 
    8. Asiphokuhle Training and Research Institute 
    9. Bantubanye Skills 
    10. BESO Business Empowerment Solutions CC 
    11. Bikologix Projects 
    12. Bokatoka Construction and Projects 
    13. Change Strategies Consulting Services CC 
    14. Coceka Consulting 
    15. Commitech Consulting 
    16. Concepts of Sustainable Management (CSM) 
    17. Cradle Stars Trading Enterprise 
    18. CTAM Training and Consulting 
    19. CTC College(PTY) LTD. 
    20. D T M CONSULTING CC 
    21. Dependable Consulting (Pty) 
    22. Development Bank of Southern Africa (DBSA) 
    23. Dijama Training Academy 
    24. DITEBOGO CONSULTANCY CC 
    25. Eagle Greek Inverstment T/A Mollo consulting 
    26. Elvis Koena Consulting (Pty) Ltd 
    27. Escon 
    28. Eskilz College (Pty) Ltd 
    29. ETAMIC PTY LTD 
    30. Ethembeni Multi Service Enterprise (Pty) Ltd 
    31. Excellent Minds Institute (Pty) Ltd 
    32. Falcon Business Institute (PTY 
    33. Frugatrax Consultants 
    34. GATYANA TRAINING ACADEMY 
    35. Gauteng Association Of Local Authorities 
    36. Giant Alive Services 
    37. Glere Skills and Consultants 
    38. GOBELA CONSULTING 
    39. Growth Management Consulting 
    40. Gwebu Super Group (Pty) Ltd 
    41. HDPSA 
    42. Hlaniki Investment Holdings 
    43. Hlombe and Associates 
    44. IGKM Management Services (Pty) Ltd 
    45. Ikhaya Training and Consulting 
    46. Inafrica General Trading Pty LTD 
    47. Institute For Performance Management 
    48. Institute of Public Affairs and Governance PTY (LTD) 
    49. Isiphephelo Consultants 
    50. Itumeleng Wellness Solutions 
    51. Jabukile Consultancy 
    52. JIT Projects 
    53. Johsie Enertprise 
    54. Josmap Training Institute 
    55. K Shabangu FET College 
    56. KAGISHO BUSINESS CONCEPTS (Pty) LTD 
    57. KOKANO PROJECTS PTY LTD 
    58. Konwaba Training Solutions 
    59. Kuyakhula Development Initiatives 
    60. Lekoko Consulting (PTY) LTD 
    61. Londimvelo Consultants 
    62. Magumzane Traiding cc 
    63. Mahloko Training, Auditing Services and other Projects 
    64. Makaota Training Consultants 
    65. Makavila Suppliers CC. 
    66. Makhuba Development Projects CC 
    67. Mamuhle Academy 
    68. Management College of Southern Africa (MANCOSA) 
    69. Maritime Business Institute 
    70. MARS Business Consulting 
    71. Matibidi Raphela Investments (Pty) LTD 
    72. Matsila Holdings 
    73. Melatrend Management Consulting 
    74. Mission Point Consulting 
    75. MJ Mafunisa Consulting (PTY) LTD 
    76. Mmanape Management Solutions 
    77. MML Consulting CC. 
    78. Mohlaje Solutions (Pty) Ltd 
    79. Motheo Skills Entity 
    80. MTK Corporate Solutions 
    81. MUHANGWENE DEVELOPMENT ENTERPRISE 
    82. Nalengmokoni Investors (Pty) Ltd 
    83. Ndotha General Trading 
    84. NEDTEX73 
    85. Nkqubela Community Developers 
    86. Nonunu Projects 
    87. Nvsion Consulting 
    88. Opelong Business Institute 
    89. Outeniqua Leadership Institute 
    90. Pachi Global Foundation 
    91. Paneso Development and Trading 
    92. Pebetse Training and Consulting 
    93. Pioneer Business Consulting 
    94. PMA Holdings (PTY ) LTD. 
    95. Princetop Corporative Training (Pty) Ltd 
    96. Progressive School of Business and Engineering (Pty) 
    97. PTDEV (Pty) Ltd 
    98. RCG Markets 
    99. Reflections Development Institute 
    100. Regenesys Management (Pty) Ltd 
    101. Regent Business School (Pty) Ltd t/a Regent Business School 
    102. Resonance Institue of Learning 
    103. Sebenzisanane Human Capital 
    104. Silalele Consulting CC. 
    105. SIZA NESU TRAINING AND DEVELOPMENT 
    106. Skills Fly Consulting Group Pty Ltd 
    107. South African Corporate Training Association 
    108. STARPLEX 408 CC 
    109. Tachfin Holdings 
    110. Talent Centre Training 
    111. Talent Sculpture 
    112. Tasc Business Consulting and Training 
    113. The Crimson CO CC. 
    114. Thinking Mind Trading 
    115. Thubelihle Graduate Institute 
    116. Thuto-Boswa Education and Training Solution 
    117. Timnet Management Consulting 
    118. Tloumogale Business Development & Consulting 
    119. Tovani Traiding 299 
    120. Tradesman Consulting and Training Solutions 
    121. Transafric Consulting Pty Ltd 
    122. Tshepang Consulting & Project 
    123. Tshwane Training Institute (PTY) LTD. 
    124. TWINMARK STRATEGY AND MANAGEMENT CONSULTANTS 
    125. Ubuqhawe Consulting (Pty) Ltd 
    126. UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD 
    127. VEZOKUHLE YOUTH DEVELOPMENT PROJECT 
    128. Vibra Skills CC. 
    129. Vicmat Consultants 
    130. Vision Africa Training Institute 
    131. Vumilia Africa Group 
    132. WEINVEST INVESTMENT CC 
    133. World Pace Development and Training Institute 
    134. Yamangcuse Consulting 
    135. Zambezi Accounting (Pty) Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.