SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Enhance and enable clients to act on their own 
SAQA US ID UNIT STANDARD TITLE
115875  Enhance and enable clients to act on their own 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 5  Level TBA: Pre-2009 was L5  12 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The person credited with this Unit Standard is able to evaluate business operations that contribute to the business performance and identify opportunities for managers/owners to improve their effectiveness in terms assisting the business to perform optimally.

The qualifying learner is capable of:
  • Evaluating the contributions of a business owner to business performance
  • Determining opportunities to improve the effectiveness of the owner
  • Seeking and utilising professional advice to supplement competencies
  • Enabling clients to develop an ability to act on their own behalf 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in Computer Literacy, Mathematical Literacy and Communications at NQF Level 4 or equivalent. 

    UNIT STANDARD RANGE 
  • Objectives: requirements of the business, short term objectives, long term objectives, realistic time frames, milestones and targets, measurable outcomes
  • Advisors: lawyers, accountants, specialist consultants and business counselors
  • Fees: up-front costs, tax allowances, cost benefits
  • Needs and abilities: business planning, organisation and management, analysis and evaluation of business performance and personal needs of key people with an interest in the business 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Evaluate business owner's contributions to business performance. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The managers' personal objectives are compared with business objectives and differences identified to ascertain what effect the differences, if any, have on the sustainability of business. 

    ASSESSMENT CRITERION 2 
    The skills needed by the manager are identified to achieve current and future objectives. 

    ASSESSMENT CRITERION 3 
    Managers' strengths, weaknesses, technical expertise and managerial skills are evaluated against business objectives. 

    SPECIFIC OUTCOME 2 
    Determine opportunities to improve owner's effectiveness. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Self-improvement options for the manager are identified and evaluated against desired outcomes. 

    ASSESSMENT CRITERION 2 
    Implementation of available options are evaluated for practicality, cost, and desired outcome. 

    ASSESSMENT CRITERION 3 
    Performance improvement opportunities are identified against the requirements of the business objectives. 

    ASSESSMENT CRITERION 4 
    Criteria for the evaluation of improvement are identified as per outcome objectives. 

    SPECIFIC OUTCOME 3 
    Seek and utilise professional advice to supplement competence. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The problem areas of a business are identified so as to identify suitable professional help to solve the problems. 

    ASSESSMENT CRITERION 2 
    Available professional advice is identified and categorised according to specific requirements. 

    ASSESSMENT CRITERION 3 
    The brief for the professional advice is specified according to desired outcomes. 

    ASSESSMENT CRITERION 4 
    Records of the advice given is recorded and kept for easy future reference. 

    ASSESSMENT CRITERION 5 
    Negotiation of professional fees are in line with best business practices and organizational procurement policies and procedures. 

    SPECIFIC OUTCOME 4 
    Enable client to develop the ability to act on own behalf. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Dealings with the clients are conducted in a manner which encourages the development of client trust in the business advisor and the business advising process. 

    ASSESSMENT CRITERION 2 
    Clients are encouraged to identify and analyse their own needs and abilities in a business context and to compare them with external standards and expectations. 

    ASSESSMENT CRITERION 3 
    Conflicting interest of groups members are identified and appropriate actions are explored to accommodate them. 

    ASSESSMENT CRITERION 4 
    Clients are encouraged to generate new perspectives to evaluate, interpret and use existing information to improve their own and their business performance. 

    ASSESSMENT CRITERION 5 
    Clients are encouraged to make and implement informed choices, which will improve their own, and their business capability. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this Unit Standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA.
  • Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • SWOT and other forms of business analysis
  • The compilation of a personal action plan and an organisational action plan
  • Negotiation skills
  • The steps and process for building the capacity of business owner/manager's 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identifying & solving problems in which responses display that responsible decisions using critical and creative thinking have been made in order to determine best way forward for a business and for a manager to improve his/her abilities to operate on his/her own. 

    UNIT STANDARD CCFO ORGANISING 
    Organising and managing oneself and one's activities responsibly and effectively throughout the process of building the owner's capacity. 

    UNIT STANDARD CCFO COLLECTING 
    Collecting, analysing, organising and critically evaluating information which, will assist in the development of the owner/manager's skills and abilities to act on his/her own. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicating effectively with the business owner/manager in order to build his/her capacity of operating on his/her own. 

    UNIT STANDARD CCFO SCIENCE 
    Using science and technology effectively in the recording of data. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  48886   National Certificate: Business Advising  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2010-11-11  Was SERVICES until Last Date for Achievement 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.