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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Prepare and perform a relaxing back and neck massage 
SAQA US ID UNIT STANDARD TITLE
115174  Prepare and perform a relaxing back and neck massage 
ORIGINATOR
SGB Hairdressing Cosmetology and Beauty 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Personal Care 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04  11 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The person credited with this unit standard is able to prepare their workstation and client for a back and neck massage. They are able to record required information and assessed the skin and underlying structures in order to perform the message. Learners are able to perform and manage the massage on the back and neck according set standards

The qualifying learner is capable of:
  • Preparing the workstation for a relaxing back and neck massage according to organisational and hygienic requirements
  • Recording all relevant information on the Client Record Card for immediate use and to update for future consultations
  • Preparing the area to be treated
  • Performing and managing a relaxing massage on the back and neck in accordance with organisational and hygiene requirements
  • Discussing and explaining the use of aftercare products and services 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners assessing this qualification will have demonstrated competence against the National Certificate in Beauty: Manicure and Pedicure or Aesthetic Consultancy or Make-up Consultancy at NQF Level 3 or equivalent 

    UNIT STANDARD RANGE 
  • Client confirmation must be verbal or written
  • A basic hygiene procedure includes the personal cleanliness, sanitation of tools, equipment, plinth / chair, area and trolley
  • Appropriate positioning of client includes raising / lower the head, bolstering knees
  • Client comfort includes positioning, temperature, relaxation, lighting, noise levels
  • Contra-indications include sunburn, cuts and abrasions, swelling, inflamed or infected areas, pregnant women, injury, unknown abnormality in underlying structures
  • Precautions include bruises, recent operations
  • Precautions applicable to products used for the massage should be adhered to
  • Receiving the client will include supply with appropriate protective clothing and positioning them comfortably
  • Lifestyle includes occupation, exercise, stress levels and leisure activities 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Prepare the workstation for a relaxing back and neck massage according to hygienic requirements. 
    OUTCOME NOTES 
    Prepare the workstation for a relaxing back and neck massage according to organisational and hygienic requirements. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Lighting, temperature and ventilation are set in an appropriate manners. 

    ASSESSMENT CRITERION 2 
    The plinth / couch / bed / massage table is protected according to organisational requirements 

    ASSESSMENT CRITERION 3 
    The trolley / work surface is prepared according to safety and hygiene requirements 

    ASSESSMENT CRITERION 4 
    Safety and hygienic practices are adhered to throughout the proces 

    SPECIFIC OUTCOME 2 
    Record all relevant information on the Client Record Card for immediate use. 
    OUTCOME NOTES 
    Record all relevant information on the Client Record Card for immediate use and to update for future consultations. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The client is received and consulted with in accordance with safety and hygienic and organisational requirements 

    ASSESSMENT CRITERION 2 
    Client particulars are recorded according to the organisational requirements 

    ASSESSMENT CRITERION 3 
    The contra-indications are determined in accordance with the organisations requirements 

    ASSESSMENT CRITERION 4 
    The client's lifestyle habits are recorded accurately and in accordance with organisational requirements 

    ASSESSMENT CRITERION 5 
    The client acknowledges and confirms the information recorded is correct 

    SPECIFIC OUTCOME 3 
    Prepare the area to be treated. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The client is positioned and prepared according to organisational requirements 

    ASSESSMENT CRITERION 2 
    The clients modesty, privacy and comport is maintained at all times according to organisational requirements. 

    ASSESSMENT CRITERION 3 
    The area to be massaged is cleansed and prepared according to organisational requirements 

    ASSESSMENT CRITERION 4 
    The appropriate massage medium is selected to meet clients needs. 

    SPECIFIC OUTCOME 4 
    Perform and manage a relaxing massage of the back and neck in accordance to hygienic requirements. 
    OUTCOME NOTES 
    Perform and manage a relaxing massage of the back and neck in accordance to organisational and hygienic requirements. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    A relaxing neck and back massage sequence is performed which includes the five classical movements and identified to clients' needs 

    ASSESSMENT CRITERION 2 
    The massage is conducted using the correct speed, posture and rhythm 

    ASSESSMENT CRITERION 3 
    The product residue is removed according to organisational requirements 

    ASSESSMENT CRITERION 4 
    Consumption of products / materials is used in a economic and cost effective manner 

    ASSESSMENT CRITERION 5 
    Sales opportunities for further treatment and products and suitable homecare advice and support are identified and recommended that is suitable to the clients needs 

    SPECIFIC OUTCOME 5 
    Discuss and explain the use of aftercare products and services. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Aftercare products are applied according to manufacturer's instructions and client's requirements 

    ASSESSMENT CRITERION 2 
    The follow up appointment is secured and the client record card is completed 

    ASSESSMENT CRITERION 3 
    Sales opportunities are identified throughout the treatment and products are recommended that are suitable with the clients needs 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • A basic understanding of the structure and functions of the systems of the face and neck with specific referent to; structure and functions of the skin, muscular system of the face and neck, bones of the cranium and facial areas, the exocrine system, the lymphatic system
  • A basic understanding of the skin and its appendages as well as skin types
  • A basic understanding of the various layers, structures and supporting structures found within the skin
  • A basic understanding of the function and composition of each structure found in the skin
  • A basic understanding of the direct influence the various systems have on the structure and effective functioning of the skin
  • A basic understanding of the mechanisms that control the functioning of the skin
  • A basic understanding of the terms; blood, lymph, muscles and bones 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in order to plan and perform successful back and neck massage services on a range of clients 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation and community by booking, preparing and completing any of the massage services within a commercial work environment 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively by booking, preparing and completing any of the massage services in a professional, organised and cost effective manner. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information in order to perform the most suitable massage service 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively in order to give appropriate homecare advice to clients, completing client record cards and recommending related services and products 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically by completing any of the massage services and using products in a safe and professional manner 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  48797   Further Education and Training Certificate: Beauty Technology  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2011-02-16  Was SERVICES until Last Date for Achievement 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.