SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Apply problem-solving techniques to make a decision or solve a problem in a real life context 
SAQA US ID UNIT STANDARD TITLE
114952  Apply problem-solving techniques to make a decision or solve a problem in a real life context 
ORIGINATOR
SGB Life Skills 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 07 - Human and Social Studies People/Human-Centred Development 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 3  NQF Level 03  2 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2007-06-26  2007-08-16  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2008-08-16   2011-08-16  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
244611  Apply problem-solving techniques to make a decision or solve a problem in a real life context  Level 3  NQF Level 03  2   

PURPOSE OF THE UNIT STANDARD 
In this unit standard learners should acquire basic problem solving skills and be able to use those skills in dealing with problems or making decisions in their own lives. The focus is on authentic situations that may require a decision or be a problem for the learner.

The qualifying learner is capable of
  • Distinguishing between problems, challenges and matters requiring a decision.
  • Investigating techniques for solving problems and making decisions.
  • Identifying a problem in a real life situation.
  • Applying a problem solving process or technique to propose a solution or make a decision. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in Communication at NQF level 2. 

    UNIT STANDARD RANGE 
    The typical scope of this unit standard is
  • Real life problems in the learner's own context 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Distinguish between problems, challenges and matters requiring a decision. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The concept of a problem is explained with examples. 

    ASSESSMENT CRITERION 2 
    The concept of a challenge is explained with examples. 

    ASSESSMENT CRITERION 3 
    The difference between a problem, challenge and a matter requiring a decision is discussed with reference to real life examples and experiences. 

    ASSESSMENT CRITERION 4 
    The impact of own attitude on problems and challenges is discussed and an indication is given of how own attitude can help or hinder solutions. 

    SPECIFIC OUTCOME 2 
    Investigate techniques for solving problems and making decisions. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The role of brainstorming in problem solving and decision-making is explored and an indication is given of the power of group decision-making. 

    ASSESSMENT CRITERION 2 
    Different techniques for solving problems or making decisions are explored and an indication is given of when each is appropriate. 
    ASSESSMENT CRITERION RANGE 
    Includes, but is not limited to, lateral and creative thinking, scenario planning, de Bono's thinking hats and problem solving shoes, analytical or risk management type processes, scientific research type process.
     

    SPECIFIC OUTCOME 3 
    Identify a problem in a real life context. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    A real life situation or issue is identified and described and an indication is given of the source/origin and extent of the problem. 

    ASSESSMENT CRITERION 2 
    The identified problem is analysed to determine the actual problem. 

    SPECIFIC OUTCOME 4 
    Apply a problem solving process or technique to propose a possible solution or make a decision. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Information relating to the problem is gathered to inform the decision-making process. 

    ASSESSMENT CRITERION 2 
    A problem solving technique or process is applied to identify potential solutions. 

    ASSESSMENT CRITERION 3 
    Potential solutions are compared and a decision is made as to which is the most appropriate in a specific situation. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Assessment of this Unit Standard should be contextual, practical and be conducted in the workplace as far as possible.
  • Assessors must be registered as assessors with the relevant ETQA.
  • Moderators must be registered as assessors with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA 
    		•


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    The learner is able to identify and solve problems and make decisions in applying a problem solving process to propose a possible solution and make a decision. 

    UNIT STANDARD CCFO WORKING 
    The learner is able to work as a member of a team in exploring group decision-making processes. 

    UNIT STANDARD CCFO ORGANISING 
    The learner is able to organise and manage him/herself in proposing a possible solution to a real life problem in own context. 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, organise and critically evaluate information to inform the decision-making process. 

    UNIT STANDARD CCFO COMMUNICATING 
    The learner is able to communicate effectively in brainstorming and engaging in group decision-making. 

    UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 244611, which is "Apply problem-solving techniques to make a decision or solve a problem in a real life context", Level 3, 2 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49013   National Certificate: Mining Operations: Underground Hard Rock  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2007-08-16  Was MQA until Last Date for Achievement 
    Core  49772   National Certificate: Archaeology  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2012-06-30  CATHSSETA 
    Core  57877   National Certificate: CNC Production Machining  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Core  49128   National Certificate: Community Health Work  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2009-04-08  Was HW SETA until Last Date for Achievement 
    Core  49089   National Certificate: Financial Services  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  INSETA 
    Core  57694   National Certificate: Food and Beverage Packaging Operations  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Core  49596   National Certificate: Radiation Monitoring  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  EWSETA 
    Core  49688   National Certificate: Victim Empowerment  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  HW SETA 
    Core  49127   Further Education and Training Certificate: Design Foundation  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MICTS 
    Fundamental  57879   National Certificate: Manufacturing of Surface Coatings  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CHIETA 
    Elective  48783   National Certificate: Financial Services  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  INSETA 
    Elective  50308   National Certificate: Bread and Flour Confectionery Baking  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Elective  49752   National Certificate: Environmental Practice  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  LG SETA 
    Elective  57880   National Certificate: Meat Processing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Elective  49529   Further Education and Training Certificate: Long-Term Risk Assessment  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  INSETA 
    Elective  49356   Further Education and Training Certificate: Medical Claims Assessing  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  INSETA 
    Elective  66609   Further Education and Training Certificate: Retail Insurance  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  66610   Further Education and Training Certificate: Short Term Insurance  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-07-30  As per Learning Programmes recorded against this Qual 
    Elective  57613   Further Education and Training Certificate: Short-Term Risk Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2012-06-30  INSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A.S.A.P Training And Consulting 
    2. A4 Consultancy Cc 
    3. Aba Sebenzi 
    4. ABM COLLEGE SA (PTY) LTD 
    5. Africam Solutions 
    6. Africawide Consulting 
    7. Akanani Consulting (Pty) Ltd 
    8. Akha Unique telecoms (pty) ltd 
    9. Amangile Academy (Pty) Ltd 
    10. Amaqamu Project Management and Consulting 
    11. Amg Training And Hygiene Consultants 
    12. Amusa Consulting 
    13. Aphiwezothe 
    14. Asiphokuhle Training And Research Institute 
    15. Avax Sa 481 Cc. T/A Mandisa Development Services 
    16. Bantubanye Skills 
    17. Batla Gorona Trading Enterprise 
    18. Bazalwane Business Partners 
    19. Bendrew Trading 
    20. Bephaswana Skills Development (Pty) Ltd 
    21. Bettes - Types Trading And Projects 
    22. Bikologix Projects 
    23. Bo Support Services Cc 
    24. Boikgantsho Consulting & Events 
    25. Boiponahatso Enterprise 
    26. Bokamoso Urban Planners 
    27. Boni Africa Events & Development 
    28. Bothanda Trading 
    29. Business Intelligence And Governance 
    30. Bussynet Advanced Trading 
    31. Cape Peninsula University of Technology 
    32. Capricon Training Consultants cc 
    33. Ceekwenza (Pty) Ltd 
    34. Classic Human Capital Solutions 
    35. Clean Heat Academy (Pty) Ltd 
    36. Coceka Consulting 
    37. Colgene Group 
    38. Connex Marketing Cc 
    39. Cradle Stars Trading Enterprise 
    40. Ctc College 
    41. Cymbol Consulting(Pty) Ltd. 
    42. D and D Lwazi Renaissance Research and Development Institute 
    43. Dean Institute Of Learning (Pty) Ltd 
    44. Devolden Group 
    45. Ditirelo Skills Development Services 
    46. DM Management & Consulting 
    47. Dumakude 
    48. Dynamic Sheq Solutions 
    49. E Mali Outsourcing Cc 
    50. Ecoculture Training And Consultancy 
    51. Ekurhuleni West Public FET College - Germiston Campus 
    52. Elangeni Consulting 
    53. Elangeni Consulting (PTY) LTD 
    54. ELASON PRO-ACTIVE SECURITY (PTY) LTD 
    55. Elective Training Institute Enterprise Cc 
    56. Elgin Community College 
    57. Environmental Leadership Academy 
    58. ENVOY PLANET CONSULTING AND PROJECTS (PTY) LTD 
    59. Erf 340 Holdings 
    60. Eskilz College (Pty) Ltd 
    61. Essential Skills 
    62. Fabulous City Trading 
    63. Falcon Business Institute (Pty) Ltd 
    64. Faranang Marketing 
    65. Forensic Academy Africa 
    66. Furniture World Training Centre 
    67. Future Discovery Training Academy 
    68. Gaegolelwe Consultancy (Pty) Ltd 
    69. Gauteng City College 
    70. Globalwise Training & Consulting (Pty) Ltd. 
    71. Goitseone Trading And Projects Pty Ltd 
    72. Goitsikitso Enterprise Trading 
    73. Growth Management Consulting 
    74. Heavenly Button Trading Cc 
    75. Higher Grade Solutions 
    76. Iale School Of Advanced Learning Education 
    77. Icando 
    78. Inafrica General Trading Pty Ltd 
    79. Independent Development Trust 
    80. Inkonyane Yamaswazi Projects 
    81. Inkqubeko Investment (Pty) Ltd 
    82. Inkwazi Learning Network 
    83. Insika Foundation 
    84. Institute For Local Government And Housing 
    85. Institute of Health and Social Care Studies 
    86. Integrated Waste And Recycling Services(Iwars) 
    87. Ito Focus Reagile 
    88. Itumeleng Wellness Solutions 
    89. Iviyo Landscaping (Pty) Ltd 
    90. Izazi Training Solutions 
    91. Iziko Capacity Building Cc. 
    92. Izwelethu Black Diamond 
    93. Jet Energy South Africa 
    94. Jobafrik Consulting 
    95. Jolly Boy Motor Spares 
    96. Josmap Training Institute 
    97. Jrt3 Jobcreation Rehabilitation Through Training And Technology (Pty) Ltd 
    98. K Boneng Consulting Services 
    99. Kagisho Business Concepts (Pty) Ltd 
    100. KALIDEEN MANAGEMENT SERVICES 
    101. Kappia Consulting Services 
    102. Katlehong Corporate Group 
    103. Kay Beez Development Projects 
    104. Kegatilwe Construction & Projects 
    105. KEITSHEPILE TRADING AND PROJECTS 
    106. Kenmab Training Centre 
    107. Kgotla Trading Enterprise 
    108. Khatheo Trading And Projects (Pty) Ltd 
    109. KHOSITHI TRAINING 
    110. Khubiso Enterprise (Pty) Ltd 
    111. Khula Nonke Training & Development 
    112. Khutakhu Trading 
    113. Kn Business Solutions 
    114. Kokano Pty Ltd 
    115. Kowolwazi Trading Enterprise 
    116. Ktmo Business Solutions 
    117. Kwazulu Skills Academy 
    118. Kwem Management Solutions 
    119. Kwindla Institute of Learning and Consulting 
    120. Lapa La Afrika Farming And Projects 
    121. Legacy Leap Skills Developmemt Institute (Pty) Ltd 
    122. Leronsa Trading Enterprise 
    123. Letlhokoa Management Services Cc 
    124. Letlotlo La Gae (Pty) Ltd 
    125. Letzaa Group 
    126. Lewerb Holdings (Pty) Ltd 
    127. Lih Consulting And Projects 
    128. Lindela Training And Business Development Services 
    129. Lip Holding (Pty) Ltd 
    130. Lo Tantsi Fire Consultants (Pty) Ltd 
    131. Londimvelo Consultants 
    132. Lorpen Investments 
    133. Lumiere Holdings 
    134. M Tech Training Consultants 
    135. M.I.C. Training And Development 
    136. Machabelele Associates 
    137. Magase And Shakong Projects 
    138. Magongo Investments 
    139. Magumzane Traiding Cc 
    140. Makaota Training Consultants 
    141. Makoti Skills Development Solutions 
    142. Malizana Projects CC 
    143. Mamuhle Academy 
    144. Mangalani Business Enterprises 
    145. Marcado Human Resources Strategies 
    146. Marematlou Training Institute 
    147. Mashmp Holdings 
    148. Mashphe Logistics Services 
    149. Masizakhe Leanerships cc 
    150. MASM Trading Enterprise (Pty) Ltd 
    151. MASS COMUTER TRAINING AND PRINTERS 
    152. Matsila Holdings 
    153. Mavuni Empowering Consultants 
    154. MAXIMUM DEVELOPMENT INSTITUTE 
    155. Mementos Training Pty Ltd 
    156. MGM Training & Consulting 
    157. Mgwezane Training And Events Management Cc. 
    158. Miczo'S Enterprise 
    159. Mimoisa Business Solutions Cc 
    160. Mimosa Business Consultants 
    161. Mimshack Royal Heritage 
    162. Mind Magic Consulting 
    163. Mintirho Development Services 
    164. Mission Point Consulting 
    165. Mmg Capital 
    166. Mml Consulting Cc. 
    167. Mobaarak Management Services 
    168. Mod-Mosh Projects And Consulting (Pty) Ltd 
    169. MODIKWA MINING PERSONNEL SERVICES PTY L TD 
    170. Mohlaje Solutions (Pty) Ltd 
    171. Morena Empire Investment 
    172. Moripe Business and Training Consultants 
    173. Mortarboard Training Solutions 
    174. Mphela Education Training And Development 
    175. Mthonyama Projects (Pty) Ltd 
    176. MUDITAMBI HOLDINGS 
    177. Muhangwene Development Enterprise 
    178. MUTENDA SECURITY SERVICES CC 
    179. Myeza Trading Enterprise 
    180. Nalengmokoni Investors (Pty) Ltd 
    181. Ndotha General Trading 
    182. Nedtex73 
    183. Nemalale Eagles Consultancy Cc 
    184. Netgrow Training Solutions 
    185. Networx for Career Development 
    186. New Hope Revival Organisation 
    187. Nj & L Trading Enterprise Cc. 
    188. Nkinane Trading Enterprise 
    189. Nokusho M Consulting And Trading 
    190. NOMAKU TRADERS CC 
    191. Nonunu Projects 
    192. Ns Global Academy 
    193. Ntsangalala Business Enterprise 
    194. Nyankwavi Investment Cc. 
    195. PALABORA COPPER (PTY) LTD 
    196. Petra Institute of Development 
    197. Pfim Trading (Pty) Ltd 
    198. Pioneer Business Consulting 
    199. Pkm Skills And Career Development 
    200. Pma Holdings (Pty ) Ltd. 
    201. Power Rush Trading 170 Cc. 
    202. Powernexus 
    203. Progressive School Of Business And Engineering (Pty) 
    204. Puseletso Trading And Projects 
    205. Quiver Skills Institute 
    206. RAMAZWI SECURITY SERVICES CC 
    207. Rasinkhu Investments 
    208. Ratomac Trading Consultants (Pty) Ltd 
    209. Reflections Development Institute 
    210. Reminiscent Business Consulting Pty (Ltd) 
    211. RESISA LOGISTICS 
    212. Rmcii Solutions (Pty) Ltd 
    213. Roughage Trading 
    214. Sebobatho Project Management 
    215. Seige Trading Solutions 
    216. Senelo Trading Cc 
    217. SETHIKE TRADING 
    218. Shudu Trading 
    219. Silalele Skills Academy (Pty) Ltd 
    220. Siljeur Training Academy 
    221. Simba Skills Consultants 
    222. Simmek Holdings 
    223. Siza Nesu Training And Consultants 
    224. Sizampiloenhle Trading And Projects (Pty) Ltd 
    225. Smartkip 
    226. Smartmatta (Pty) Ltd 
    227. Sobengmo Mining Services 
    228. SOUTH AFRICA ADVANCED SKILLS INSTITUTE 
    229. South African Institute of Learning (SAIL) 
    230. South African Abet Development Agency Saada 
    231. South African Advanced Skills Institute 
    232. South African Business and Technology Institute 
    233. South African Corporate Training Association 
    234. South African Governance And Business College 
    235. South West Gauteng TVET College 
    236. SOUTHERN AFRICAN YOUTH MOVEMENT 
    237. Spears Business and Life Coach Consulting 
    238. Spectrium 
    239. Spring Forest Trading 578 Cc 
    240. Sseh Pty Ltd 
    241. Starplex 489 cc 
    242. Tachfin Holdings 
    243. Talent Emporium Academy (PTY) Ltd 
    244. Tanosa Trading CC 
    245. Tashie Holdings 
    246. Teemil Safety Health And Environmental Consultants Pty Ltd 
    247. Tembe Service Providers 
    248. Thabelanang Trading Enterprise 
    249. Thando Consulting Services 
    250. The Crimson Co Cc. 
    251. The Green Affairs Consulting 
    252. Thothi Consulting 
    253. Thubelihle Graduate Institute 
    254. Thusanang Skills & Training 
    255. Thuso Enviro and Agric Development 
    256. Thuto Ya Setshaba Training Services (Pty) Ltd 
    257. Timothy Fasheun Group Enviromentors (Pty) Ltd 
    258. Tld Consulting 
    259. Tlotlangthuto Training & Consulting 
    260. Tloumogale Business Development & Consulting 
    261. Trainers without Borders 
    262. Training At Work (Pty) Ltd 
    263. Tshedza Training Technologies (Pty) Ltd 
    264. Tshwane College of Commerce and Computer Studies 
    265. Tshwane Skills Training Centre 
    266. TSK Projects(PTY)LTD 
    267. Tsoga Re Dire Holdings (Pty) Ltd 
    268. Tuns Trading And Projects (Pty) Ltd 
    269. Twin Peak Technologies 
    270. Ubuqhawe Consulting (Pty) Ltd 
    271. Ukhamba Quality Skills 
    272. Umbuso Training Services 
    273. Umfolozi FET College 
    274. Umnotho We Afrika Foundation 
    275. Unctionized Business Enterprise 
    276. University Of Business Excellence(Pty)Ltd 
    277. University Of Intellectual Excellence (Pty)Ltd 
    278. University of Venda 
    279. Ursivox Interactive Systems 
    280. Venus Maintenance And Supply Services 
    281. Vicmat Consultants 
    282. VISIONARY SKILLS ACADEMY 
    283. VSL General Trading 
    284. VSS College (Pty) LTD 
    285. VUCA INSTITUTE OF LEADERSHIP DEVELOPMENT 
    286. Wbs Group 
    287. Wildlife and Enviroment Society of South Africa 
    288. WMD Civils Pty Ltd 
    289. World Pace Development And Training Institute 
    290. Xl At Consulting Cc 
    291. Ya Hina Management Consulting And Projects 
    292. Yellow Media Publishers 
    293. Zealot Business College 
    294. Zmg Consulting 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.