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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Identify and manage rights and responsibilities of housing consumers and other role-players 
SAQA US ID UNIT STANDARD TITLE
114290  Identify and manage rights and responsibilities of housing consumers and other role-players 
ORIGINATOR
SGB Housing 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 12 - Physical Planning and Construction Physical Planning, Design and Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 1  NQF Level 01  8 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2007-05-15  2009-05-13  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2010-05-13   2013-05-13  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
262906  Identify and describe the rights and responsibilities of housing consumers and other role-players  Level 1  NQF Level 01  2   

PURPOSE OF THE UNIT STANDARD 
Learners who achieve this standard will be able to demonstrate that they are aware of the relationship between the rights and responsibilities as a homeowner or a tenant, regarding financial, legislative, technical, communal and environmental aspects, and are able to manage their rights and responsibilities in a constructive way. They will also be aware of the rights and responsibilities of providers of housing; whether these are sellers, lenders or landlords.

Awareness of rights and responsibilities help learners become active housing consumers. This contributes to a stable and safe housing environment in which individuals and families can lead a quality life and develop to their fullest potential. This will ultimately contribute to the social and economic transformation of South Africa.

In order to apply this standard, it is assumed that learners are able to read and write to a level appropriate for NQF Level 1. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
Literacy, communications skills and numeracy at ABET Level 3. 

UNIT STANDARD RANGE 
N/A 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Show critical awareness of the relationship between rights and responsibilities of consumers. 
OUTCOME NOTES 
Show critical awareness of the relationship between rights and responsibilities of consumers and role-players. 
OUTCOME RANGE 
  • Consumers - owners and tenants.
  • Role-players - different tiers of government, financial institutions, developers, builders etc. 
    		•

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. The relationship between rights and responsibilities is explained and applied. 

    ASSESSMENT CRITERION 2 
    2. The relationship regarding rights and responsibilities of homeowners vs. role players that provide housing is discussed and placed in context. 

    SPECIFIC OUTCOME 2 
    Identify and describe the rights and responsibilities of homeowners. 
    OUTCOME RANGE 
    Financial, legislative, technical, communal and environmental. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Financial rights and responsibilities of homeowners are listed and explained. 

    ASSESSMENT CRITERION 2 
    2. Legislative rights and responsibilities of homeowners are identified and applied. 

    ASSESSMENT CRITERION 3 
    3. Technical rights and responsibilities of homeowners are recognised and applied. 

    ASSESSMENT CRITERION 4 
    4. Communal rights and responsibilities of homeowners are recognised and evaluated. 

    ASSESSMENT CRITERION 5 
    5. Environmental rights and responsibilities of homeowners are discussed. 

    SPECIFIC OUTCOME 3 
    Select and organise the rights and responsibilities of role players that provide housing. 
    OUTCOME NOTES 
    Select and organise the rights and responsibilities of role players that provide housing for homeowners. 
    OUTCOME RANGE 
    Different tiers of government, financial institutions employers, developers, builders etc. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Rights and responsibilities of role players that provide housing regarding finances are listed and explained. 

    ASSESSMENT CRITERION 2 
    2. Rights and responsibilities of role players that provide regarding legislative aspects are identified and discussed. 

    ASSESSMENT CRITERION 3 
    3. Rights and responsibilities of role players that provide housing regarding technical aspects are applied. 

    ASSESSMENT CRITERION 4 
    4. Rights and responsibilities of role players that provide housing regarding community well being are recognised and evaluated. 

    ASSESSMENT CRITERION 5 
    5. Rights and responsibilities of role players that provide housing regarding environmental aspects are discussed. 

    SPECIFIC OUTCOME 4 
    Select and organise the rights and responsibilities of tenants. 
    OUTCOME RANGE 
    Financial, legislative, technical, communal, and environmental. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Financial rights and responsibilities of tenants are listed and explained. 

    ASSESSMENT CRITERION 2 
    2. Legislative rights and responsibilities of tenants are identified and applied. 

    ASSESSMENT CRITERION 3 
    3. Technical rights and responsibilities of tenants are recognised and applied. 

    ASSESSMENT CRITERION 4 
    4. Communal rights and responsibilities of tenants are recognised and evaluated. 

    ASSESSMENT CRITERION 5 
    5. Environmental rights and responsibilities of tenants are discussed. 

    SPECIFIC OUTCOME 5 
    Select and organise the rights and responsibilities of role players that provide housing for rental. 
    OUTCOME NOTES 
    Select and organise the rights and responsibilities of role players that provide housing for rental accommodation. 
    OUTCOME RANGE 
    Different tiers of government, financial institutions, developers, and housing associations. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Rights and responsibilities of role players that provide housing for rental accommodation regarding finances are listed and axplained. 

    ASSESSMENT CRITERION 2 
    2. Rights and responsibilities of role players that provide housing for rental accommodation regarding legislative aspects are identified and discussed. 

    ASSESSMENT CRITERION 3 
    3. Rights and responsibilities of role players that provide housing for rental accommodation regarding technical aspects are applied. 

    ASSESSMENT CRITERION 4 
    4. Rights and responsibilities of role players that provide housing for rental accommodation regarding community well being are recognised and evaluated. 

    ASSESSMENT CRITERION 5 
    5. Rights and responsibilities of role players that provide housing for rental accommodation regarding environmental aspects are discussed. 

    SPECIFIC OUTCOME 6 
    Use appropriate strategies to exercise housing consumer rights and be able to design. 
    OUTCOME NOTES 
    Use appropriate strategies to exercise housing consumer rights and be able to design possible recourse. 
    OUTCOME RANGE 
    Housing consumers, owners and tenants, government structures, financial institutions, developers, builders etc. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Practical examples of possible abuse of rights and responsibilities of role players in respect of financial, legislative, technical, communal and environmental aspects are given and explained. 

    ASSESSMENT CRITERION 2 
    2. Information on consumer protective resources and organisations that are available can be accessed and discussed. 

    ASSESSMENT CRITERION 3 
    3. Consumer problems can be reported to the right organisations and necessary measures taken and implemented. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Providers of learning towards this unit standard will need to meet the accreditation requirements of the accredited ETQA.

    Moderation Option:
    The moderation requirements of the accredited ETQA must be met in order to award credit to learners for this unit standard. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Human rights.
  • Awareness of contractual obligations.
  • Common Law.
  • Demonstrate knowledge of legal structures such as Rental Tribunal.
  • Able to identify structural and fittings defects and compile a snag list.
  • Aware of bond repayments and service payments. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
  • Participate as responsible citizens in the life of local communities: by being aware of rights and responsibilities in relation to environmental and community issues that affect self and other householders.
  • Being culturally and aesthetically sensitive across a range of social contexts: as regards the perceptions of others in relation to rights and responsibilities. 
    		•

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems: through engagement in issues relating to rights and responsibilities. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of team, group, organisation or community: in interaction regarding rights and responsibilities, and in the application of rights and responsibilities. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one`s activities responsibly and effectively: through organizing relevant documents and contact information relating to rights and responsibilities. 

    UNIT STANDARD CCFO COLLECTING 
    Collecting, analysing, organising and critically evaluating information: through finding out and acting upon information relating to housing rights and responsibilities. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language skills in the modes of oral and/or written persuasion: through communicating with other roleplayers in the housing process. 

    UNIT STANDARD ASSESSOR CRITERIA 
  • Given that this standard is at NQF Level 1 and could from part of a learner`s General Education and Training Certificate, some of the assessment evidence must be in a form related to competence in reading and writing at this level.
  • Assessment evidence should be gathered in the real-life application of the outcomes in the housing process where possible (e.g. description of a real-life scenario regarding abuse of rights or responsibilities; production of paid service charge receipts). If this is not feasible in terms of the learner`s own involvement, or his/her availability to the assessor over time, simulations, role plays, interviews, portfolios and tests can be used. 
    		•

    UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 262906, which is "Identify and describe the rights and responsibilities of housing consumers and other role-players", Level 1, 2 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  48642   General Education and Training Certificate Housing: Housing Consumer Education  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered"     		 2009-05-13  Was CETA until Last Date for Achievement 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.