SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Monitor and maintain a multi-user networked operating system 
SAQA US ID UNIT STANDARD TITLE
114053  Monitor and maintain a multi-user networked operating system 
ORIGINATOR
SGB Information Systems and Technology 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended
  • To provide proficient knowledge of the areas covered
  • For those working in, or entering the workplace in the area of Data Communications & NetworkingPeople

    credited with this unit standard are able to:
  • Monitor the performance of a multi-user networked operating system
  • Resolve problems with a multi-user networked operating system
  • Maintain a multi-user networked operating system.
    The performance of all elements is to a standard that allows for further learning in this area. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    The credit value of this unit is based on a person having prior knowledge and skills to:
  • Install and configure a multi-user networked operating system. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Monitor the performance of a multi-user networked operating system 
    OUTCOME RANGE 
    Performance specifications; Comparison of results; Limitations; Recommendations. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The monitoring explains system performance measures, and outlines and justifies a monitoring strategy. 

    ASSESSMENT CRITERION 2 
    2. The monitoring is carried out in accordance with the monitoring strategy. 

    ASSESSMENT CRITERION 3 
    3. The monitoring compares the results produced from performance monitoring, with user perception of performance, and identifies discrepancies between the two measures. 

    ASSESSMENT CRITERION 4 
    4. The monitoring identifies performance-limiting factors. 

    ASSESSMENT CRITERION 5 
    5. The monitoring outlines recommendations to improve performance, and justifies them using performance analysis. 

    SPECIFIC OUTCOME 2 
    Resolve problems with a multi-user networked operating system. 
    OUTCOME RANGE 
    Problem-identification; Symptoms; Diagnostics; Documentation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The resolution ensures that the operating system is returned to service, free of problem symptoms. 

    ASSESSMENT CRITERION 2 
    2. The resolution uses an industry recommended procedure to diagnose problems. 

    ASSESSMENT CRITERION 3 
    3. The resolution ensures that descriptions of solutions to the problems are justified by diagnostic evidence. 

    ASSESSMENT CRITERION 4 
    4. The resolution uses a diagnostic tool to diagnose problems. 

    ASSESSMENT CRITERION 5 
    5. The resolution ensures that the problem causes and resolutions are documented according to industry recommended practice. 

    SPECIFIC OUTCOME 3 
    Maintain a multi-user networked operating system. 
    OUTCOME RANGE 
    Security; Integrity; Backups; Performance factors. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The maintenance ensures that any configurations made to the multi-user networked operating system are in accordance with organisation requirements. 

    ASSESSMENT CRITERION 2 
    2. The maintenance ensures that changes to the multi-user networked operating system maintain the integrity and security of the software. 

    ASSESSMENT CRITERION 3 
    3. The maintenance ensures that monitoring and tuning of the system maximises operation and performance, and meets manufacturer and organisation specifications. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Accreditation Process: The relevant Education and Training Quality Authority (ETQA) must accredit providers before they can offer programs of education and training assessed against unit standards.

    Moderation Process: Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    1. Performance of all elements is to be carried out in accordance with organisation standards and procedures, unless otherwise stated. Organisation standards and procedures may cover: quality assurance, documentation, security, communication, health and safety, and personal behaviour. An example of the standards expected is the standards found in ISO 9000 Certified Organisations.
    2. Performance of all elements complies with the laws of South Africa, especially with regard to copyright, privacy, health and safety, and consumer rights.
    3. All activities must comply with any policies, procedures and requirements of the organisations involved, the ethical codes of relevant professional bodies and any relevant legislative and/ or regulatory requirements.
    4. Performance of all elements should be performed with a solid understanding of the use of development tools needed in the areas applicable to the unit standard. Examples of such tools are, but is not limited to CASE tools, programming language editors with syntax checking, program source version control systems systems. 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of an organisation. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage him/her self and his/her activities responsibly and effectively. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise, and critically evaluate information. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environment and health of others. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognising that problem solving contexts do not exists in isolation. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to his/her full personal development and the social and economic development of the society at large by being aware of the importance of: reflecting on and exploring a variety of strategies to learn more effectively, exploring education and career opportunities and developing entrepreneurial opportunities. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Supplementary information:
    1. Installation and configurationof a networked operating system will be done on a "clean" server, or as an upgrade of an existing server.
    2. The installation should reflect the principles and techniques of at least one given multi-user networked operating system, and the practitioner will be aware of other similar operating systems.
    3. At least two different computer architectures should be used in the installation process, in ways that demonstrate the customisation process.

    Sub-Sub-Field (Domain):
    Data Communications and Networking. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  48573   National Certificate: Information Technology: Systems Support  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  MICTS 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A4 Consultancy Pty Ltd 
    2. Academy of Training and Allied Services Pty Ltd 
    3. Academy of Training and Development 
    4. Acorser Corporate & Business Consulting t/a Acorser Academy 
    5. Advanced Assessments and Train 
    6. Affirmations Training 
    7. Afric Training Centre and Security Studies PTY LTD 
    8. Afrika Tikkun 
    9. All Nation Group Five Trading and Projects 
    10. Amadi Institute of Management And Technology (Pty) Ltd 
    11. Amilak Training Center 
    12. Angie Technologies 
    13. Answer The Call Skills ands En 
    14. APEXEA 
    15. ATTI (Advanced Technonogy Training Institute) 
    16. ATTI IT SOLUTIONS (Bloemfontei 
    17. ATTI Nelspruit Pty Ltd 
    18. Atvance Academy Pty Ltd 
    19. Atvance Institute (Pty) Ltd 
    20. Aurora IT & Security Solutions 
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    23. BDCE (Pty) Ltd 
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    27. Brainwave Projects 1430 cc 
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    34. CREATIVE ARTS COLLEGE 
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    36. CYBAX SYSTEMS 
    37. CYBER-CITY IT SOLUTIONS 
    38. Delight Computer Training 
    39. DYNAMIC DNA (PTY) LTD 
    40. Dynamic Dyvention Trading and 
    41. EAST LONDON MANAGEMENT INSTITUTE 
    42. Ekasi IT Solutions Centre 
    43. Elchees Software Solutions 
    44. Embroser Solutions Pty Ltd 
    45. Epitome Villa (Pty)Ltd 
    46. EYETHU NATIONAL COMPUTER COLLEGE PTY LTD 
    47. Facilitation Development (PTY) LTD 
    48. Falcon Business Institute (Pty) Ltd 
    49. Finweb Business Consultancy 
    50. Foster-Melliar (Pty) Ltd 
    51. Fourways Private College 
    52. Fullimput108 (Pty) Ltd 
    53. Future Africa Consulting t/a Future Africa Consulting & Training 
    54. Gauteng City College 
    55. Gauteng College of Engineering 
    56. Geeks4learning (Pty)Ltd 
    57. Genii Institute PTY LTD 
    58. Gijima Holdings (Pty) Ltd 
    59. Global Institute for Capacity 
    60. Goldman College (Pty) Ltd 
    61. Greenview Training and Development Skills Centre 
    62. Growth Management Consulting cc 
    63. Gurandbuilt Management Development 
    64. HCLS HUMAN CAPITAL LEARNING SOLUTIONS 
    65. Heartlines College 
    66. HILLCROSS BUSINESS SCHOOL (PTY 
    67. Hlanganani ICT (Pty) Ltd 
    68. Icebolethu Academy 
    69. Ikusasa Technology Solutions 
    70. Ikusasalethu Youth Development 
    71. iLearn Corporate Services PTY LTD 
    72. InfinityTraining Solution Pty Ltd 
    73. Information Technology Resource Centre 
    74. Ingomsotech Solutions and Trai 
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    76. INSIGHTTECH COMMUNICATIONS Pty 
    77. Isivande Projects 
    78. ISOLVE BUSINESS SOLUTIONS PTY LTD 
    79. iStudent Academy 
    80. IT Academy 
    81. IT Labs Consulting 
    82. Ithemba IT Solution 
    83. ITI 
    84. Jeppe College of Commerce and 
    85. Jonda Learning Academy 
    86. K Boneng Consulting Services P 
    87. Kgolo Institute 
    88. Khulisa Academy (Pty) Ltd 
    89. KT Mobile Services 
    90. Learnfast Training Solutions ( 
    91. Learning 4 Life (Pty) Ltd 
    92. LEPHAILA PRINTERS 
    93. Lephalale Business & Technical 
    94. LETAGO DEVELOPMENT CONSULTING 
    95. Limptech Computer Training 
    96. LINKINGNOTES 
    97. Mackeys Computing (Pty) Ltd 
    98. MASITHUTHUKE HOLDINGS (PTY) LTD 
    99. Matiwane Computer Networks (Pty) Ltd 
    100. MBOWA COLLEGE PTY LTD 
    101. Mecer Inter-ED 
    102. Metanoia Ratings PTY LTD 
    103. MMELA VILLAGE TECHNOLOGIES (PT 
    104. MND Training and Projects 
    105. Mo Afrika Ithlokomele Education Projects 
    106. Mogapi Education Group 
    107. MOKALENG IT 
    108. Mothusi Management Consultants 
    109. Moving Ahead Development Agenc 
    110. Mufuka Business and Technical 
    111. Nashua (Pty)Ltd 
    112. Natfin Holdings Pty Ltd 
    113. NCC - Vereeniging 
    114. Nemja Security and Projects Pty Ltd 
    115. Netcampus (Pty) Ltd. 
    116. New Trend Computers cc 
    117. Nolwazi Stem Education for The 
    118. Ntandokazi Holdings Pty Ltd 
    119. Nyathela Business College 
    120. On the Ball College Pty ltd 
    121. OPELONG BUSINESS INSTITUTE (PT 
    122. PACE Academia College (Pty) Lt 
    123. Paramixed Pty Ltd 
    124. Petcon Capacity Building Solut 
    125. PHUTHUMA TEL PTY LTD 
    126. PLATINUM PEAK CONSULTING (PTY) LTD 
    127. Polokwane Technology Institute (Pty) Ltd 
    128. Pretoria Technical College 
    129. Progressive School of Business 
    130. Prophesy Training College (Pty) Ltd 
    131. PROSERV SA (PTY) LTD 
    132. QUALITATIVE INNOVATIVE SOLUTIONS 
    133. QUARPHIX (PTY) LTD 
    134. RAKGAKALA INSTITUTE OF EDUCATI 
    135. Rasinkhu Investment (Pty) Ltd 
    136. Revival Technologies and Academy 
    137. Richfield Graduate Institute of Technology Pty Ltd 
    138. Rostec Technical FET College (Pty) Ltd 
    139. SA College of Technology (PTY) 
    140. Sead Training and Learning Solutions (Pty) Ltd 
    141. Sebata Municipal Solutions (Pt 
    142. Silulo Ulutho Technologies 
    143. SILVER SOLUTIONS 
    144. Siyafunda CTC 
    145. SM SAFETY AND TECHNICAL LEARNI 
    146. Sokwanya Trading (Pty) Ltd 
    147. South Africa Advanced Skills Institute(SAAI) 
    148. South African Business and Tec 
    149. Sparrow FET Enterprises (Pty) Ltd 
    150. Spears Business and Life Couch Consulting (Pty) Ltd 
    151. Speccon (Pty) Ltd 
    152. Spina Consultancy 
    153. Star Light Consulting 
    154. SUCCESS BUILDERS INTERNATIONAL CC 
    155. Successors Training Institute 
    156. Supreme ICT Consultants 
    157. Synergy Transformation Solutio 
    158. T-SYSTEMS SOUTH AFRICA PTY LTD 
    159. Taal-Net Training Institute 
    160. Tau Ya Mariri Consulting 
    161. TBL Empowerment Hub 
    162. Tech-Com Solutions cc 
    163. Techtisa (pty) Ltd 
    164. Terry Computer Services cc 
    165. Thasullulo F.E.T College (Pty) Ltd 
    166. The Cyber Academy 
    167. THE SKILLS DEVELOPMENT CORPORA 
    168. Think Tank T2 (Pty) Ltd 
    169. Tholulwazi Training Institutio 
    170. Thubelihle Graduate Institute 
    171. TIC-IT Telecoms 
    172. Tinotel Communications 
    173. TIPP ACADEMY (PTY) LTD 
    174. Titan Trade Technologies 
    175. Tlou Foundation College 
    176. TORQUE TECHNICAL COMPUTER TRAINING PTY LTD 
    177. Tshwane College of Commerce an 
    178. TSP COLLEGE 
    179. Ukwazi Academy and Corporate S 
    180. Umbusi Consulting Services 
    181. Varsity Institute of Science & Technology (Pty)Ltd 
    182. Vastratech Pty) Ltd 
    183. Vee 
    184. Visionary Skill Academy 
    185. Vodacom (Pty) Ltd 
    186. VSS College (Pty) LTD 
    187. VUTHLARI MARKETING CONSULTING 
    188. Wavelengths Technology Training Institute 
    189. Wellinkwise Pty Ltd 
    190. Whitestone College 
    191. Woosh Consultants (Pty) Ltd 
    192. WORK SKILLS RESOURCES CC 
    193. Working Solution International 
    194. Xylo Trading 12 (Pty) Ltd 
    195. YAB Business Solutions (Pty)Ltd 
    196. YITRO INNOVATIONS 
    197. Youth Media Movement 
    198. ZA WIT (PTY) LTD 
    199. ZJ Africa Learn 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.