![]() |
All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
REGISTERED UNIT STANDARD: |
Demonstrate and apply knowledge and understanding of the basic components and fundamental skills of effective communication |
SAQA US ID | UNIT STANDARD TITLE | |||
110506 | Demonstrate and apply knowledge and understanding of the basic components and fundamental skills of effective communication | |||
ORIGINATOR | ||||
SGB Economics | ||||
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY | ||||
- | ||||
FIELD | SUBFIELD | |||
Field 03 - Business, Commerce and Management Studies | Finance, Economics and Accounting | |||
ABET BAND | UNIT STANDARD TYPE | PRE-2009 NQF LEVEL | NQF LEVEL | CREDITS |
Undefined | Regular | Level 4 | NQF Level 04 | 4 |
REGISTRATION STATUS | REGISTRATION START DATE | REGISTRATION END DATE | SAQA DECISION NUMBER | |
Reregistered | 2018-07-01 | 2023-06-30 | SAQA 06120/18 | |
LAST DATE FOR ENROLMENT | LAST DATE FOR ACHIEVEMENT | |||
2024-06-30 | 2027-06-30 |
In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise. |
This unit standard does not replace any other unit standard and is not replaced by any other unit standard. |
PURPOSE OF THE UNIT STANDARD |
This Unit Standard is intended for people who are, or seek to be, employed in an area where communication with others as individuals and in groups is vital to effective functioning.
People credited with this Unit Standard are able to: |
LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING |
It is assumed that the learner is competent in Communication at NQF Level 3. |
UNIT STANDARD RANGE |
Specific Outcomes and Assessment Criteria: |
SPECIFIC OUTCOME 1 |
Identify and explain the key factors used to understand the target audience of the communication. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. Key audience factors are identified that affect communication with a specified audience in own work context. |
ASSESSMENT CRITERION 2 |
2. Audience factors and communication methods are linked for a specified audience in own work context. |
ASSESSMENT CRITERION 3 |
3. Audience factors and message content are linked for a specified audience in own work context. |
SPECIFIC OUTCOME 2 |
Discuss the core components of effective verbal communication. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. A range of verbal communication methods is identified by referring to examples in the local economic development environment. |
ASSESSMENT CRITERION 2 |
2. A description of what constitutes effective verbal communication is provided and illustrated by giving examples from own work context. |
ASSESSMENT CRITERION 3 |
3. The basis for confirming the effectiveness of verbal communication is explained by referring to an appropriate feedback process. |
ASSESSMENT CRITERION 4 |
4. Each example of a verbal communication method identified is compared to this description and a judgement made as to whether it is effective or not. |
SPECIFIC OUTCOME 3 |
Illustrate the essential elements of effective written communication. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. A range of written communication methods is identified by referring to examples in the local economic development environment. |
ASSESSMENT CRITERION 2 |
2. A description of what constitutes effective written communication is provided and illustrated by giving examples from own work context. |
ASSESSMENT CRITERION 3 |
3. The basis for confirming the effectiveness of written communication is explained by referring to an appropriate feedback process. |
ASSESSMENT CRITERION 4 |
4. Each example of a written communication method identified is compared to this description and a judgement made as to whether it is effective or not. |
SPECIFIC OUTCOME 4 |
Communicate with a range of stakeholders. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. Stakeholders are communicated with in writing using the correct register, and protocols. |
ASSESSMENT CRITERION 2 |
2. Stakeholders are communicated with orally so that they know that their needs and queries are understood and they receive the correct information. |
ASSESSMENT CRITERION 3 |
3. Oral presentations are made to groups using available, applicable technology. |
UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS |
UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE |
UNIT STANDARD DEVELOPMENTAL OUTCOME |
N/A |
UNIT STANDARD LINKAGES |
N/A |
Critical Cross-field Outcomes (CCFO): |
UNIT STANDARD CCFO IDENTIFYING |
Identify and solve problems in which responses display that responsible decisions using critical and creative thinking have been made by, e.g.
|
UNIT STANDARD CCFO WORKING |
Work effectively with others as a member of a team, group, organization and community by, e.g.
|
UNIT STANDARD CCFO ORGANISING |
Organise and manage oneself and one`s activities responsibly and effectively by, e.g.
|
UNIT STANDARD CCFO COLLECTING |
Collect, analyse, organize and critically evaluate information by, e.g.
|
UNIT STANDARD CCFO COMMUNICATING |
Communicate effectively using visual, mathematical and/ or language skills in the modes of oral and/ or written presentation by, e.g.
|
UNIT STANDARD CCFO CONTRIBUTING |
Be culturally and aesthetically sensitive across a range of social contexts by, e.g.
|
UNIT STANDARD ASSESSOR CRITERIA |
N/A |
REREGISTRATION HISTORY |
As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. |
UNIT STANDARD NOTES |
N/A |
QUALIFICATIONS UTILISING THIS UNIT STANDARD: |
ID | QUALIFICATION TITLE | PRE-2009 NQF LEVEL | NQF LEVEL | STATUS | END DATE | PRIMARY OR DELEGATED QA FUNCTIONARY | |
Core | 65989 | Further Education and Training Certificate: Human Settlements Development | Level 4 | NQF Level 04 | Reregistered | 2023-06-30 | CETA |
Core | 36436 | National Certificate: Local Economic Development | Level 4 | Level TBA: Pre-2009 was L4 | Reregistered | 2023-06-30 | LG SETA |
Elective | 50332 | Further Education and Training Certificate: Occupationally-Directed Education Training and Development Practices | Level 4 | NQF Level 04 | Reregistered | 2023-06-30 | ETDP SETA |
Elective | 50334 | National Certificate: Occupationally Directed Education Training and Development Practices | Level 5 | Level TBA: Pre-2009 was L5 | Reregistered | 2023-06-30 | ETDP SETA |
PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: |
This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here. |
1. | A and N Training Institute (Pty) LTd |
2. | A.S.A.P Training and Consulting |
3. | A5 Competence Evolution |
4. | Abinet Training and Development |
5. | Academy Training Group |
6. | Accreditation & Training Services |
7. | Advantage Training Services cc |
8. | AFRIC POLICING INSTITUTE |
9. | AFRICA COMPETENCY DEVELOPMENT (PTY) LTD |
10. | Aldabri 106 Institute for Quality (Pty) Ltd |
11. | All Access Holdings |
12. | Amaqamu Project Management and Consulting |
13. | Amyoli Consulting |
14. | AQUARIUS SKILLS SOLUTION |
15. | ASORIP NPC |
16. | Avenida (Pty) Ltd |
17. | AZFEMA CONSULTING AND SKILLS DEVELOPMENT CENTRE |
18. | Bantubanye Skills |
19. | Bavelile Consultants and Training |
20. | Bohlali Provider Support |
21. | Brainwave Projects 1997 CC |
22. | Brilliant Affairs |
23. | Bull's Business and Skills Training Institute |
24. | Business Circle Consultation |
25. | Business Intelligence Trading 48 (PTY) LTD |
26. | Cale Developments |
27. | Camblish Training Institute (Pty) Ltd |
28. | Cedars Academy for Technical |
29. | Chartall Business College |
30. | Colleen Osorio Skills Development Consultancy cc |
31. | College of Cape Town - Athlone Campus |
32. | Compass Academy of Learning |
33. | Cradle Stars Trading Enterprise |
34. | D and D Lwazi Renaissance Research and Development Institute |
35. | D M Management and Consulting |
36. | D T M CONSULTING CC |
37. | Development Bank of Southern Africa (DBSA) |
38. | Ditlou Solutions |
39. | Dru-A Professional Training Consultancy |
40. | Eastern Rose Enterprise |
41. | EDUTEL SKILLS DEVELOPMENT PTY LTD |
42. | Edzani Community Development and Consultancy |
43. | Elective Training Institute Enterprise CC |
44. | Emergence Learning Academy (Pty) Ltd |
45. | Empirical Training Agency (PTY) Ltd |
46. | Enjo Consultants (Pty) Ltd |
47. | Environment and Language Education Trust |
48. | Ethembeni Multi Service Enterprise (Pty) Ltd |
49. | Falcon Business Institute (PTY |
50. | FromMetoWe Global Institute of Leadership (Pty) Ltd |
51. | Frugatrax Consultants |
52. | GATYANA TRAINING ACADEMY |
53. | Gauteng Association Of Local Authorities |
54. | Glere Skills and Consultants |
55. | Goldfields TVET College |
56. | Gotsec Skills Training |
57. | Hadima Training Academy |
58. | HEART Solutions |
59. | Heirs Training and Development |
60. | Hlombe and Associates |
61. | IGKM Management Services (Pty) Ltd |
62. | IMVULA SKILLS DEVELOPMENT ACADEMY |
63. | Inafrica General Trading Pty LTD |
64. | Inkwazi Learning Network |
65. | Isibani Skills Academy |
66. | Isibani Soluntu Development Trust |
67. | IYAM Investments (Pty) Ltd |
68. | Jabukile Consultancy |
69. | JIT Projects |
70. | Johsie Enertprise |
71. | Josmap Training Institute |
72. | Karabo Info Centre and Trading |
73. | Kgaka Kgolo Institute (Pty) Ltd |
74. | KHULISANE ACADEMY |
75. | KITSO TRAINING AND DEVELOPMENT |
76. | Learn Ability and Training Development t/a LearnAbility |
77. | Learnership Support Systems (Pty) Ltd |
78. | Learning Performance Link |
79. | Leronsa Trading Enterprise |
80. | LETZAA Group |
81. | Life Long ABET Consulting |
82. | Londimvelo Consultants |
83. | M3i Skills Development |
84. | MACCAUVLEI LEARNING ACADEMY (PTY) LTD |
85. | Magumzane Traiding cc |
86. | Mahayi HRD Services cc |
87. | Makaota Training Consultants |
88. | Makhuba Development Projects CC |
89. | Mamuhle Academy |
90. | Management College of Southern Africa (MANCOSA) |
91. | Marematlou Training Institute |
92. | Matsila Holdings |
93. | Meals on Wheels Community Services - South Africa |
94. | Meyiswa Training Academy |
95. | MI Learning & Development Consultancy |
96. | MIET Africa |
97. | MJ Mafunisa Consulting (PTY) LTD |
98. | Mmanape Management Solutions |
99. | MML Consulting CC. |
100. | Mohlaje Solutions (Pty) Ltd |
101. | MORIPE BUSINESS TRAINING AND CONSULTANTS PTY LTD MORIPE BUSINESS ACADEMY |
102. | MUHANGWENE DEVELOPMENT ENTERPRISE |
103. | Myeza Trading Enterprise |
104. | Ndivuka Skills Development |
105. | Ndzalama Training |
106. | NEDTEX73 |
107. | Nelson Mandela University |
108. | Nero Training Consultants cc |
109. | Netgrow Training Solutions |
110. | Networx for Career Development |
111. | Next Step Academy (Pty) Ltd |
112. | Nkqubela Community Developers |
113. | Nomagwanishe Investments cc |
114. | Northern Cape Rural TVET College |
115. | NTI College |
116. | OMNI HR CONSULTING PTY LTD |
117. | Opehst Trading |
118. | Outeniqua Leadership Institute |
119. | Pachi Global Foundation |
120. | Paradise Skills Development |
121. | Peak Skills (Pty) Ltd |
122. | Pebetse Training and Consulting |
123. | Petra institute of Development (PTY) Ltd |
124. | Pioneer Business Consulting |
125. | Pitt Institute T/A Imithombo Institute |
126. | PM Skills House |
127. | PMA Holdings (PTY ) LTD. |
128. | PND Academy of Learning cc |
129. | Primeserv Corporate Solutions |
130. | Princetop Corporative Training (Pty) Ltd |
131. | PRO-ACTIVE PUBLIC SERVICES COLLEGE/PTY/LTD |
132. | Professional Development and Training Institute (Pty) Ltd |
133. | Progressive School of Business and Engineering (Pty) |
134. | Prospen Group |
135. | PTDEV (Pty) Ltd |
136. | Pulakgadi Training Consulting CC |
137. | QPD CONSULTANTS |
138. | Reflections Development Institute |
139. | Regent Business School (Pty) Ltd t/a Regent Business School |
140. | Resonance Institue of Learning |
141. | Resonance Institute of Learning |
142. | Retshetse Training Project |
143. | S A Skills Solutions (Pty) Ltd |
144. | Saint Colonel Graduate Institute (PTY) Ltd |
145. | Salt Lake Residence Action Group (SARAG) |
146. | Sebenzisanane Human Capital |
147. | Silalele Consulting CC. |
148. | SIZA NESU TRAINING AND DEVELOPMENT |
149. | Sizanesu Consulting |
150. | South African ABET Development Agency SAADA |
151. | South African Corporate Training Association |
152. | South African Governance and Business College |
153. | South West Gauteng College - Molapo Campus |
154. | SPS Consulting (Pty) Ltd |
155. | T Mabuya & Associates CC |
156. | Tachfin Holdings |
157. | Talent Centre Training |
158. | Talent Emporium Academy (PTY) Ltd |
159. | Tasc Business Consulting and Training |
160. | TCNS Resources (PTY) Ltd |
161. | TEAM CONSULTANTS CC |
162. | Tembe Service Providers |
163. | The Iscariota Group (Pty) Ltd |
164. | THE SKILLS COLLEGE FOR DEVELOPMENT AND TRAINING(PTY) LTD |
165. | Thinking Mind Trading |
166. | Thubelihle Graduate Institute |
167. | Thuto-Boswa Education and Training Solution |
168. | Tloumogale Business Development & Consulting |
169. | Tradesman Consulting and Training Solutions |
170. | Train 2 Teach (PTY) Ltd |
171. | Trainers Without Borders |
172. | Training Answers |
173. | Trainyoucan (Pty) Ltd |
174. | Transafric Consulting Pty Ltd |
175. | Tri-Anagram |
176. | Tru-ThoughtsTrading and Projects |
177. | Tshamutengo General Dealers CC. |
178. | Tshepo Hope Consulting |
179. | Tshireletso Multi-skills and Training |
180. | Tshwane Training Institute (PTY) LTD. |
181. | Tsoelopele Leadership Consulting (Pty) Ltd |
182. | Tummo Development Enterprise |
183. | Umfolozi FET College |
184. | UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD |
185. | University of Johannesburg |
186. | Vala Nge Bhetshu Human Capital Development (Pty) Ltd |
187. | VEB CELE & Associates (Pty) Ltd |
188. | VERYCOOLIDEAS |
189. | Vicmat Consultants |
190. | Vumilia Africa Group |
191. | WEINVEST INVESTMENT CC |
192. | World Pace Development and Training Institute |
193. | Your Human Resource Solutions (Pty) Ltd |
194. | Zerben Management Solutions |
195. | Zisukumele Training Academy (Pty) Ltd |
All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |