SAQA

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SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Install single line customer premises equipment

SAQA US ID	UNIT STANDARD TITLE
10500	Install single line customer premises equipment
ORIGINATOR
SGB Telecommunications
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 06 - Manufacturing, Engineering and Technology			Manufacturing and Assembly
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular	Level 2	NQF Level 02	8
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2018-07-01	2023-06-30	SAQA 06120/18
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2024-06-30		2027-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

This unit standard focuses on the field of Customer Premises Equipment (CPE).

A learner credited with this unit standard is capable of:

Planning the installation

Preparing for the installation

Conducting the installation

Concluding the installation

This unit standard will contribute to the full development of any learner within the Telecommunications environment, more specifically within CPE by providing recognition, further mobility and transportability within the field. The knowledge, skills and understanding demonstrated in this unit standard are essential for upliftment, social and economic transformation in the Telecommunications environment.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

The learning assumed to be in place should be on the same level of this unit standard or higher.

Communication & Language.

Maths & Numeracy, Life Sciences.

Cabling and wiring of telecommunications networks.

UNIT STANDARD RANGE

The typical scope of this unit standard includes but not limited to:

Telephone instruments

Bureau meters

Klaxton Horns, Sirens Bells and Tone-callers

ISDN equipment.

The context of this unit standard is performed within structures where stationery, transportation, support structure, communication media, employer`s policies and procedures, cultural ethics, business ethics, work environment, professional conduct, test instrumentation, tools, human resources, customer, material, equipment, quality standards, SABS standards, and anti-static procedures are applicable.

The level assigned to this unit standard is appropriate because the learner:

Possesses a wide-range of scholastic or technical skills.

Possess a broad knowledge base incorporating some basic theoretical concepts.

Demonstrate the ability to access, analyse and evaluate information independently.

Employ a range of responses to well-defined but often unfamiliar or unpredictable problems.

Operate in a variety of familiar and unfamiliar contexts under broad guidance and evaluation.

Select from a considerable choice of procedures. Give presentations to an audience.

Has complete responsibility for quantity and quality of the output. Is possibly responsible for the quantity and quality of output of others.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Plan the installation.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Activities are scheduled according to job requirements and customer is consulted when their needs are interpreted.

ASSESSMENT CRITERION 2

2. Permission for installation from the customer is obtained and role players are identified and resources are organised according to job requirements.

ASSESSMENT CRITERION 3

3. Installation location is identified according to customer specifications.

ASSESSMENT CRITERION 4

4. Transportation is identified according to job requirements.

ASSESSMENT CRITERION 5

5. Job instruction is obtained according to employer's policy and procedures.

ASSESSMENT CRITERION 6

6. Documentation for installation is obtained and software/hardware is identified to conform to job requirements.

SPECIFIC OUTCOME 2

Prepare for the installation.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Equipment is pre-tested according to acceptance test procedure.

ASSESSMENT CRITERION 2

2. Work area is measured, tools and material are obtained and software/hardware is verified according to job requirements.

SPECIFIC OUTCOME 3

Conduct the installation.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Equipment is placed/mounted according to technical specifications.

ASSESSMENT CRITERION 2

2. Cables are routed and terminated according to job specifications.

ASSESSMENT CRITERION 3

3. Power supply is connected according to equipment specifications.

SPECIFIC OUTCOME 4

Conclude the installation.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Access points are covered/restored according to quality practice.

ASSESSMENT CRITERION 2

2. Site is cleared of all tools, material and damaged areas are restored to original state.

ASSESSMENT CRITERION 3

3. Post-testing of equipment is conducted according to acceptance test procedure.

ASSESSMENT CRITERION 4

4. Documentation is completed and customer care is provided according to job specifications.

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

Accreditation Options:

Anyone assessing a learner against this unit standard must be registered as an Assessor with the relevant ETQA.

Any institution offering learning that will enable achievement of this unit standard must be accredited as a provider through the relevant ETQA by SAQA.

Moderation Option:

Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines and the agreed ETQA procedures.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

Skills, Knowledge and Understanding:

Use oral and written communication when liasing with customer.

Compile documentation when preparing and conducting installations.

Apply decision-making and problem solving skills before and during installations.

Demonstrate understanding of product facilities and operations.

Follow employer`s policies and procedures.

Reach agreement with the customer through negotiation.

Facilitate co-operation between role-players.

Apply low current electrical principles during installations.

Apply faultfinding procedures during installations.

Utilise test instrumentation during testing procedures.

Process engineering material during installations.

Demonstrate understanding of the correct use of tools.

Demonstrate computer literacy.

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO IDENTIFYING

Identify barriers pertaining to the installation and developed strategies to overcome them.

UNIT STANDARD CCFO WORKING

Work effectively with customer in order to ensure that the installation plan is agreed upon and that customer`s requirements are met.

UNIT STANDARD CCFO ORGANISING

Manage activities in terms of preparation, planning, conducting and concluding the installation of single line equipment effectively to ensure an accurate and professional service delivery.

UNIT STANDARD CCFO COMMUNICATING

Be culturally sensitive across a range of social contexts when consulting with customers.

UNIT STANDARD CCFO DEMONSTRATING

Demonstrate the functionality of the installed equipment.

UNIT STANDARD CCFO CONTRIBUTING

Conduct an effective integration of the installation on the network.

UNIT STANDARD ASSESSOR CRITERIA

Assessors should keep the following general principles in mind when designing and conducting assessments against this unit standard:

Focus the assessment activities on gathering evidence in terms of the main outcome expressed in the title to ensure assessment is integrated rather than fragmented. Remember we want to declare the person competent in terms of the title. Where assessment at title level is unmanageable, then focus assessment around each specific outcome, or groups of specific outcomes.

Make sure evidence is gathered across the entire range, wherever it applies. Assessment activities should be as close to the real performance as possible, and where simulations or role-plays are used, there should be supporting evidence to show the candidate is able to perform in the real situation.

Do not focus the assessment activities on each assessment criterion. Rather make sure the assessment activities focus on outcomes and are sufficient to enable evidence to be gathered around all the assessment criteria.

The assessment criteria provide the specifications against which assessment judgments should be made. In most cases, knowledge can be inferred from the quality of the performances, but in other cases, knowledge and understanding will have to be tested through questioning techniques. Where this is required, there will be assessment criteria to specify the standard required.

The task of the Assessor is to gather sufficient evidence, of the prescribed type and quality, as specified in this unit standard, that the candidate can achieve the outcomes again and again and again. This means Assessors will have to judge how many repeat performances are required before they believe the performance is reproducible.

All assessments should be conducted in line with the following well documented principles of assessment: appropriateness, fairness, manageability, integration into work or learning, validity, direct, authentic, sufficient, systematic, open and consistent

Requirements for a portfolio are that it should be valid, reliable and authentic evidence (presented as a portfolio of evidence) from past achievements and experience, which serves to supplement the assessment of applied competence.

The portfolio may include:

Written statements from persons (e.g. current and/or previous employer, colleague, peer, manager, external customers) confirming competence of the learner

Relevant certificates or awards

Previous assessment records

Journals/logbook.

REREGISTRATION HISTORY

As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015.

UNIT STANDARD NOTES

Legal Requirements

Compliance to the following legal requirements and standards are mandatory:

Environmental Management System.

Independent Communication Authority of South Africa.

Occupational Health and Safety Act.

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Core	21798	Certificate: Telecommunications for Customer Premises Equipment	Level 2	NQF Level 02	Passed the End Date - Status was "Reregistered"	2009-10-03	Was MICTS until Last Date for Achievement
Core	78963	National Certificate: Telecommunications for Customer Premises Equipment	Level 2	NQF Level 02	Passed the End Date - Status was "Reregistered"	2023-06-30	MICTS

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

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