SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Manage the capture, storage and retrieval of human resources information using an information system 
SAQA US ID UNIT STANDARD TITLE
10171  Manage the capture, storage and retrieval of human resources information using an information system 
ORIGINATOR
SGB Human Resource Management and Practices 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Human Resources 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended for persons who support, or seek to support, human resources management processes within an organisation. Persons credited with this unit standard are able to organise the collation, storage and retrieval of information required for human resources management in an organisation, and advise and inform the organisation by providing information required for human resources management. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
It is assumed that people starting to learn towards this standard are able to use a variety of techniques for gathering, ordering, recording, reporting and retrieving data. 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Organise the collation of information required for human resources management. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. The collated information meets design requirements. 

ASSESSMENT CRITERION 2 
2. The information is accurate, verifiable against reliable sources and obtained within agreed time frames. 

ASSESSMENT CRITERION 3 
3. Information obtained is verified and where information is inadequate, contradictory or ambiguous, prompt and effective action rectifies deficiencies. 

ASSESSMENT CRITERION 4 
4. The methods used to collate information are effective, efficient and consistent with organisational values, policies and legal requirements. 

SPECIFIC OUTCOME 2 
Organise, control and monitor the storing, recording, maintenance and retrieval of collated info 
OUTCOME NOTES 
Organise, control and monitor the storing, recording, maintenance and retrieval of collated information related to human resources management. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Resources are used efficiently to capture, record and organise information within agreed timeframes. 
ASSESSMENT CRITERION RANGE 
Resources include human and physical resources.
 

ASSESSMENT CRITERION 2 
2. Information is recorded accurately and stored securely, in line with system requirements. 

ASSESSMENT CRITERION 3 
3. The stored information is maintained in accordance with organisational policies and legal requirements. 

ASSESSMENT CRITERION 4 
4. Review of the records capture system ensures that system quality records are in accordance with the organisation's record keeping procedures or industry best practices, organisational quality control procedures, and customer service satisfaction. 

ASSESSMENT CRITERION 5 
5. Access to stored information is controlled in accordance with organisational policies. 

ASSESSMENT CRITERION 6 
6. Resources are developed and utilised efficiently and effectively for the retrieval of information on demand. 

ASSESSMENT CRITERION 7 
7. Provision is made for the training of users and operational staff is carried out in accordance with organisational and technical requirements. 

ASSESSMENT CRITERION 8 
8. Records of long-term value are identified at creation stage and are maintained according to long-term preservation and retrieval requirements. 

ASSESSMENT CRITERION 9 
9. Monitoring of the records continuum facilitates the timely transfer of inactive records, and ensures efficient use of equipment. 

SPECIFIC OUTCOME 3 
Advise and inform the organisation by providing human resource information for the use of others. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Information and advice are given at a time and place and in a form and manner appropriate to the needs of recipients. 

ASSESSMENT CRITERION 2 
2. Information given is accurate, relevant, current and sufficient for the specifications of the user. 

ASSESSMENT CRITERION 3 
3. The advice given is consistent with the policy, procedures and resource constraints of the organisation. 

ASSESSMENT CRITERION 4 
4. The advice is supported by reasoned arguments and appropriate evidence. 

ASSESSMENT CRITERION 5 
5. Recipients' understanding of the information and advice given is checked and confirmed. 

ASSESSMENT CRITERION 6 
6. Organisational confidentiality is adhered to. 

ASSESSMENT CRITERION 7 
7. Feedback from recipients about the usefulness of information and advice provided is used to improve ways in which information and advice are given. 


UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.

2. Any institution offering learning that will enable achievement of this unit standard or will assess this unit standard must be accredited as a provider with the relevant ETQA.

3. Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.

4. Therefore, anyone wishing to be assessed against this unit standard may apply to be assessed by any assessment agency, assessor or provider institution that is accredited by the relevant ETQA. 

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
Knowledge considered to be critical evidence of competence is included in the assessment criteria explicitly, or can be inferred by performance. This includes knowledge on
  • Methods and techniques to analyse and validate Human Resources Management and Practices information
  • Application of generic management abilities in the context of Human Resources Management and Practices information management
  • Methods and techniques to interpret, organise and present Human Resources Management and Practices information at strategic level. 


  • Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems by using critical and creative thinking by, e.g.,
  • using critical and creative thinking to propose improvements for correcting identified weaknesses in the information system. 

  • UNIT STANDARD CCFO WORKING 
    Work effectively with others by, e.g.,
  • determining information needs. 

  • UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information by, e.g.,
  • defining the organisational human resource information requirements. 

  • UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively by, e.g.,
  • formulating the brief for development.
  • formulating recommendations. 

  • REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    The SGB: Human Resources Management and Practices has grouped unit standards into four role clusters in its document "A Framework for Qualifications for Professionals and Practitioners in People Management Processes". This unit standard falls into the following cluster:
    MAINTENANCE AND ADMINISTRATION RELATED TO HUMAN RESOURCES MANAGEMENT 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49627   Further Education and Training Certificate: e Records Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2012-06-30   
    Core  20188   National Certificate: Real Estate  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SERVICES 
    Core  61592   National Diploma: Human Resources Management and Practices  Level 5  NQF Level 05  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  93997   National Certificate: Contact Centre and Business Process Outsourcing Support  Level 3  NQF Level 03  Reregistered  2023-07-30  As per Learning Programmes recorded against this Qual 
    Elective  61595   Further Education and Training Certificate: Business Administration Services  Level 4  NQF Level 04  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  93996   Further Education and Training Certificate: Contact Centre Operations  Level 4  NQF Level 04  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  67463   Further Education and Training Certificate: Human Resources Management and Practices Support  Level 4  NQF Level 04  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  93995   Further Education and Training Certificate: Payroll Administration Services  Level 4  NQF Level 04  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  20893   National Certificate: Human Resources Management and Practices Support  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered" 
    2005-02-13  Was SABPP until Last Date for Achievement 
    Elective  35927   National Certificate: Payroll Administration Services  Level 4  Level TBA: Pre-2009 was L4  Passed the End Date -
    Status was "Reregistered" 
    2009-11-07  Was SERVICES until Last Date for Achievement 
    Elective  61349   National Certificate: Heritage Resource Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  CATHSSETA 
    Elective  57631   National Certificate: Radiation Protection  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  EWSETA 
    Elective  50333   National Diploma: Occupationally Directed Education, Training and Development Practices  Level 5  NQF Level 05  Reregistered  2023-06-30  ETDP SETA 
    Elective  67229   National Diploma: Payroll Administration Services  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 
    Elective  50330   Bachelor: Occupationally Directed Education Training and Development Practices  Level 6  NQF Level 07  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Academy of Management and Entrepreneurial Excellence 
    2. Academy of York Pty Ltd 
    3. AEI Skills Pty Ltd 
    4. AFRICA COMPETENCY DEVELOPMENT (PTY) LTD 
    5. Amaqamu Project Management and Consulting 
    6. ASSESSMENT COLLEGE OF SOUTH AFRICA PTY LTD 
    7. Attractive Softcare Application Projects cc T/A Brilliant HR Solutions 
    8. Audit Campus 
    9. Bohlali Provider Support 
    10. Boikgantsho Consulting & Events cc 
    11. BOPHELONG COMMUNITY HEALTH AND DEVELOPMENT ORGANISATION (NGO) 
    12. BRAVO GROUP MANUFACTURING PTY LTD 
    13. BRIGHT IDEA PROJECTS 447 PTY LTD T/A MIND -THE- GAP 
    14. BUKHONA BAKHE HOLDINGS PTY LTD 
    15. Business Management Training College (Pty) Ltd 
    16. Chartall Business College 
    17. Dabulamanzi & Njabulo Ndaba Consulting cc 
    18. DC Dynamic College of Commerce & Further Training (Pty) Ltd 
    19. Divine Inspiration Trading 704 PTY Ltd 
    20. EDU POWER SKILLS ACADEMY 
    21. EDUTEL SERVICES PTY LTD 
    22. EDUTEL SKILLS DEVELOPMENT PTY LTD 
    23. Emergence Growth - Virago Consulting 
    24. Emergence Learning Academy (Pty) Ltd 
    25. Enjo Consultants 
    26. EXECU PRIME TRAINING 
    27. FACHS Business Consulting & Training 
    28. Fachs Business Consulting and Training 
    29. Growpoint Academy (Pty) Ltd 
    30. HEARTLINES COLLEGE 
    31. Igugu Training and Investments 
    32. IKETLENG MO AFRIKA SKILLS DEVELOPMENT 
    33. IKHWEZI MANAGEMENT AND TRAINING INSTITUTE CC 
    34. Inafrica General Trading Pty LTD 
    35. Infomage 
    36. Inkwazi Learning Network 
    37. Isamon Vocational College of Excellence Pty Ltd 
    38. Khaas Training Academy 
    39. KLM EMPOWERED HUMAN SOLUTIONS SPECIALISTS PTY LTD 
    40. Labour Guide cc 
    41. LABOURNET CENTRAL PTY LTD 
    42. Learnership Support Systems (Pty) Ltd 
    43. MACCAUVLEI LEARNING ACADEMY (PTY) LTD 
    44. MASTERSTART (PTY) LTD 
    45. MENTORNET (PTY) LTD 
    46. MGWENA AND ZINJHIVA HOLDINGS 
    47. MMBG Trading & Consulting 
    48. MSC Education Holdings Pty Ltd 
    49. Ndivuka Skills Development 
    50. Neolebongi Trading Enterprise 
    51. NHLANZI INVESTMENTS 
    52. Nqowethu Trading 
    53. NTI College 
    54. Pitt Institute T/A Imithombo Institute 
    55. PRIMESERV CORPORATE SOLUTIONS PTY LTD T/A PRIMESERV HR SOLUTIONS 
    56. RAND INTERNATIONAL MANAGEMENT AND TRAINING CONSULTANTS PTY LTD 
    57. Regenesys Management (Pty) Ltd 
    58. Resonance Institute of Learning 
    59. SA Campus 
    60. Saint Colonel Graduate Institute (PTY) Ltd 
    61. SAKHISISIZWE PROJECTS 
    62. Scan Training Solutions 
    63. Southern African Institute of Learning (SAIL) 
    64. Tembe Service Providers 
    65. The Finishing College (Pty) Ltd 
    66. The Institute of People Development 
    67. Thuto Ya Setshaba Training Services (Pty) Ltd 
    68. TMG Quality Services 
    69. Training Answers 
    70. UKWAKHILE TRAINING 
    71. Ulwazi Training & Development 
    72. University of Johannesburg 
    73. Varsity Academy 
    74. VERYCOOLIDEAS 
    75. Visionary Skill Academy 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.