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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION: 

Bachelor of Commerce in Retail Management 
SAQA QUAL ID QUALIFICATION TITLE
97823  Bachelor of Commerce in Retail Management 
ORIGINATOR
MANCOSA Pty (Ltd) 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
CHE - Council on Higher Education  HEQSF - Higher Education Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
National First Degree  Field 03 - Business, Commerce and Management Studies  Generic Management 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  360  Not Applicable  NQF Level 07  Regular-Provider-ELOAC 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Registered-data under construction  EXCO 0324/24  2024-07-01  2027-06-30 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2028-06-30   2033-06-30  

Registered-data under construction

The qualification content is currently being updated for the qualifications with the status “Registered-data under construction” or showing “DETAILS UNDER CONSTRUCTION” to ensure compliance with SAQA’S Policy and Criteria for the registration of qualifications and part-qualifications on the National Qualifications Framework (NQF) (As amended, 2022). These qualifications are re-registered until 30 June 2027 and can legitimately be offered by the institutions to which they are registered.

 

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

PURPOSE AND RATIONALE OF THE QUALIFICATION 
Purpose:
The purpose of this qualification is to provide learners with graduate-level knowledge, specific skills and applied competence in retail management that provide opportunities for continued personal intellectual growth, gainful economic activity and rewarding contributions to society. It will also provide opportunities for continued personal intellectual growth, enhanced marketability and enhanced employability whilst opening up new access routes to additional education and training opportunities.

Rationale:
The South African retail industry is the largest in the sub-Saharan region and is positioned as the 20th largest retail market in the world. The South African economy is a consumer driven economy where consumer spending accounts for two thirds of the Gross Domestic Product (GDP).

This qualification will provide access to higher education to learners wanting to make careers in the field of commerce and industry and will complement the existing accredited qualifications on offer. It will also provide skills and knowledge relating to the functions and management of a retail business and the key issues associated with understanding retail trading and retail environments. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
Recognition of Prior Learning (RPL):
This qualification may be obtained in whole or in part through the Recognition of Prior Learning. In the cases where prior learning is to be recognised for purposes of access to the qualification:

It is assumed that the learning derived from work or life experience will be a major element in the profiles of non-standard entrants primarily by means of a portfolio of evidence. Such 'non-standard' candidates will be selected on the recommendation of a senior manager from applicants' organisations /companies.

Where prior learning is recognised for advanced standing, credit will be given for prior certificated learning in accordance with established practice at South African higher education institutions. The maximum amount of 'specific' credit granted is 50%.

Entry Requirements:
The minimum entrance requirements are:
National Senior Certificate (NSC), allowing entry to Bachelors' Degree studies.
Or
National Certificate Vocational (NCV) National Certificate Vocational (NCV) at NQF Level 4, allowing entry to Bachelors' Degree studies. 

RECOGNISE PREVIOUS LEARNING? 
Y 

QUALIFICATION RULES 
This qualification consists of compulsory modules at NQF Levels 5, 6 and 7 totalling 360 Credits.
Modules at NQF Level 5, 120 Credits:
  • Retail Management 1A, 15 Credits.
  • Economics 1A, 15 Credits.
  • Business Management 1A, 15 Credits.
  • Business Communication, 15 Credits.
  • Retail Management 1B, 15 Credits.
  • Economics 1B, 15 Credits.
  • Business Mathematics, 15 Credits.
  • Business Management 1B, 15 Credits.

    Modules at NQF Level 6, 120 Credits:
  • Retail Management 2A, 15 Credits.
  • Business Management 2A, 15 Credits.
  • Financial Accounting Principles, 15 Credits.
  • Computing Applications, 15 Credits.
  • Retail Management 2B, 15 Credits.
  • Business Management 2B, 15 Credits.
  • Management Accounting, 15 Credits.
  • Business and Consumer Law, 15 Credits.

    Modules at NQF Level 7, 120 Credits:
  • Retail Management 3A, 15 Credits.
  • Business Management 3A, 15 Credits.
  • Statistical Techniques in Business, 15 Credits.
  • Retail Management 3C, 15 Credits.
  • Retail Management 3B, 15 Credits.
  • Business Management 3B, 15 Credits.
  • Information Management, 15 Credits.
  • Retail Management 3D, 15 Credits. 
    		•

    EXIT LEVEL OUTCOMES 
    1. Manage all aspects of the retail supply chain to achieve specific objectives in a retail environment.
    2. Apply general business management principles taking into account social, ethical and cultural considerations.
    3. Communicate effectively with a range of stakeholders using a variety of communication tools.
    4. Understand the legal framework in which businesses operate.
    5. Understand and coordinate effective customer service principles. 

    ASSOCIATED ASSESSMENT CRITERIA 
    Associated Assessment Criteria for Exit Level Outcome 1:
  • The activities associated with retailing are identified.
  • Key challenges faced by the retail industry are discussed.
  • An understanding of the retail sector in the context of the value chain is demonstrated.
  • The role of merchandise management in retail business is discussed.
  • The benefits and limitations of franchising are discussed.

    Associated Assessment Criteria for Exit Level Outcome 2:
  • The importance of ethical awareness and values for retail managers is evaluated.
  • Approaches and decisions involving ethical issues are analysed.
  • Ethical dilemmas that arise in the course of operating a business are identified.

    Associated Assessment Criteria for Exit Level Outcome 3:
  • All common types of written communication are composed in a clear, complete and correct way, with attention to presentation and neatness.
  • Common barriers to successful communication are described.
  • Formal and informal communications structures in business contexts are described.
  • Simple business documents are effectively summarised.
  • The principles of communicating orally in an effective way are outlined.

    Associated Assessment Criteria for Exit Level Outcome 4:
  • Knowledge of consumer legislation is displayed.
  • The requirements associated with the formulation of a contract are explained.
  • The impact of consumer legislation is evaluated.
  • The rights of parties associated with sale agreements are outlined.
  • The rights of parties associated with lease agreements outlined.

    Associated Assessment Criteria for Exit Level Outcome 5:
  • Factors that influence consumer behaviour are discussed.
  • The various types of Customer Relationship Management initiatives are explained.
  • The importance of building and maintaining customer relationships is understood.
  • The stages of consumer decision making are outlined.

    Integrated Assessment:
    Both formative and summative modes of assessments will be used.

    Formative assessment:
  • The scheme of work includes assignments based on the learning material and learners are given feedback. The process is continuous and focuses on smaller sections of the wok and limited number of outcomes.

    Summative assessment:
  • Examinations or equivalent assessment such as a portfolio in order to determine a representative selection of the outcomes practised and assessed in the formative stage. Summative assessment also tests the learners' ability to manage and integrate a large body of knowledge to achieve the stated outcomes of a module.

    Integrated assessment: All assessments will integrate knowledge, skills and attitudes and applied competence. 
    		•

    INTERNATIONAL COMPARABILITY 
    This qualification has been designed in such a way that it compares with similar international qualifications.

    Bachelor of Retail and Business Management offered at Massey University in New Zealand is specifically focussed on helping develop future managers and/or leaders in retailing. The qualification is specifically tailored for the retail sector's requirements, so the skills you will learn are those that the retail sector is seeking for their management staff.

    After graduating, learners will be able to enter retail-related positions in marketing, merchandising, logistics and supply chain work and management. For those who currently work in retail, it will assist their career path to management level.

    NEOMA Business School in France offers a Bachelor in Retail Management. The qualification prepares learners for every kind of job in one of the most dynamic sectors in the French economy, the retail sector. Learners are introduced to topics such as Consumer Behaviour, Supply Chain Management, Management Accounting, Introduction to Financial Analysis and, Consumer Law.

    Conclusion:
    It was found that this qualification compares well with the two qualifications cited above in terms of focus and purpose. 

    ARTICULATION OPTIONS 
    This qualification articulates horizontally and vertically on the NQF.

    It articulates horizontally with:
  • Bachelor of Commerce in Supply Chain and Operations Management at NQF Level 7.
  • Advanced Diploma in Supply Chain Technologies at NQF Level 7.

    It articulates vertically with:
  • Bachelor of Commerce Honours in Marketing and Supply Chain Management at NQF Level 8. 
    		•

    MODERATION OPTIONS 
    N/A 

    CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    N/A 

    NOTES 
    N/A 

    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. MANCOSA Pty (Ltd) 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.