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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION: 

Diploma in Health Services Administration 
SAQA QUAL ID QUALIFICATION TITLE
96860  Diploma in Health Services Administration 
ORIGINATOR
Mangosuthu University of Technology 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
CHE - Council on Higher Education  HEQSF - Higher Education Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
Diploma (Min 360)  Field 09 - Health Sciences and Social Services  Promotive Health and Developmental Services 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  360  Not Applicable  NQF Level 06  Regular-Provider-ELOAC 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Registered-data under construction  EXCO 0324/24  2024-07-01  2027-06-30 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2028-06-30   2033-06-30  

Registered-data under construction

The qualification content is currently being updated for the qualifications with the status “Registered-data under construction” or showing “DETAILS UNDER CONSTRUCTION” to ensure compliance with SAQA’S Policy and Criteria for the registration of qualifications and part-qualifications on the National Qualifications Framework (NQF) (As amended, 2022). These qualifications are re-registered until 30 June 2027 and can legitimately be offered by the institutions to which they are registered.

 

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

PURPOSE AND RATIONALE OF THE QUALIFICATION 
The qualifying learner will have the competence to apply the relevant management, administrative skills and techniques to ensure cost-effective health service delivery in the health sector. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
Recognition of Prior Learning (RPL):
Access may be gained to the qualification through the Recognition of Prior Learning (RPL).

Entry Requirements:
  • National Senior Certificate, Level 4 granting access to Diploma studies.
    Or
  • National Certificate Vocational, Level 4 granting access to Diploma studies.
    Or
  • A Further Education and Training Certificate, Level 4 with relevant subjects/modules.
    Or
  • Senior Certificate, Level 4 with two of the following subjects: Mathematics, Physical Science, Biology, Agricultural Science and Geography. 
    		•

    RECOGNISE PREVIOUS LEARNING? 
    Y 

    EXIT LEVEL OUTCOMES 
    1. Apply communication skills to ensure effective management in the public sector.
    2. Apply financial management skills in accordance to relevant legislation to ensure accountability.
    3. Manage human resources and systems to ensure effective and efficient service delivery.
    4. Execute policy and procedures according to relevant legislation.
    5. Apply sound management, skills and techniques to achieve Institutional objectives. 

    ASSOCIATED ASSESSMENT CRITERIA 
    1.Apply communication skills to ensure effective management in health sector:
  • Efficient and effective institutional management is achieved by applying sound principles.
  • Sound relations are established and maintained with internal and external stakeholders through constant interaction.
  • Information is compiled and disseminated using the appropriate legislation.
  • Inter-,intra- and extra institutional relations are maintained and enhanced by applying interpersonal communications skills.

    2. Apply financial management skills in according to relevant legislation to ensure accountability Sources of revenue are managed and accessed according to prescribed guidelines to deliver an effective health service:
  • Sources of revenue are managed and accessed according to prescribed guidelines to deliver an effective service.
  • Budgets are compiled according to relevant legislation and financial principles.
  • Business plans are compiled according to policy to meet the objectives of the institution.
  • Internal control measures are implemented and improved according to applicable policy.
  • Procurement systems are correctly maintained according to relevant regulations.

    3. Provisioning administration procedures are followed according to treasury Guidelines:
  • Implement and maintain performance management systems to achieve predetermined objectives.
  • Performance management systems are implemented according to relevant legislation.
  • Human resources responsibilities and functions are organised according to Human Resource Management and development principles.
  • Education and training needs are identified and the necessary training interventions are proposed.
  • Successive planning steps are implemented to facilitate staff development.

    4. Execute policy and procedures according to relevant legislation:
  • Policies are formulated according to prescribed principles and guidelines.
  • Procedures are developed within the regulatory framework.
  • Policies are implemented according to prescribed guidelines and requirements.
  • Procedures are implemented within the regulatory framework.
  • Administrative policies are monitored and evaluated according to set objectives.
  • Administrative procedures are monitored and evaluated according to set objectives.

    5. Apply sound management skills and techniques to achieve institutional objectives:
  • Projects are managed according to Project Management Principles.
  • Information systems are managed and utilised by applying relevant techniques and technology.
  • Internal environmental factors are analysed and proactive recommendations are made.
  • Implementation of policies and procedures are managed by applying relevant skills and techniques.

    Integrated Assessment:

    The qualification provides for sufficient practical applications of knowledge, skills and attitudes across modules to ensure that the learners' competencies can be assessed through the following assessment forms.

    Formative Assessment:
  • Written or oral tests.
  • Field work and experiential learning.
  • Simulations.
  • Mentors.
  • Tutors.
  • Assignments.
  • Peer evaluation.
  • Case studies.
  • Portfolios.

    Summative Assessment:
  • Written or oral examinations.
  • Collaborative projects.
  • Projects. 
    		•

    ARTICULATION OPTIONS 
    Horizontal Articulation:
    Diplomas in Administration, Level 6.

    Vertical Articulation:
    Bachelor of Public Administration, Level 7.
    Bachelor of Administration, Level 7. 

    MODERATION OPTIONS 
    N/A 

    CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    N/A 

    NOTES 
    N/A 

    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
    When qualifications are replaced, some (but not all) of their learning programmes are moved to the replacement qualifications. If a learning programme appears to be missing from here, please check the replaced qualification.
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Mangosuthu University of Technology 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.