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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION: 

Higher Certificate in Supervisory Management 
SAQA QUAL ID QUALIFICATION TITLE
94630  Higher Certificate in Supervisory Management 
ORIGINATOR
University of South Africa 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
CHE - Council on Higher Education  HEQSF - Higher Education Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
Higher Certificate  Field 03 - Business, Commerce and Management Studies  Generic Management 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  120  Not Applicable  NQF Level 05  Regular-Provider-ELOAC 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Registered-data under construction  EXCO 0324/24  2024-07-01  2027-06-30 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2028-06-30   2031-06-30  

Registered-data under construction

The qualification content is currently being updated for the qualifications with the status “Registered-data under construction” or showing “DETAILS UNDER CONSTRUCTION” to ensure compliance with SAQA’S Policy and Criteria for the registration of qualifications and part-qualifications on the National Qualifications Framework (NQF) (As amended, 2022). These qualifications are re-registered until 30 June 2027 and can legitimately be offered by the institutions to which they are registered.

 

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

PURPOSE AND RATIONALE OF THE QUALIFICATION 
Purpose:
The purpose of this qualification is to prepare learners to operate and perform at an operational level in an organisation. This will include competencies and activities like planning, organising, leading and monitoring operations within a pre-set business plan.

Upon completion of the qualification the learner will be able to apply fundamental business management principles, methodologies and techniques in order to identify and solve problems pertaining to the operational management activities in the organisations. They will also be able to provide leadership in the field of specialisation or request assistance in an appropriate manner as a team member for making the necessary preparations for establishing proper procedure for implementing operational management activities. Furthermore, the learner will be able to present and communicate information and opinions related to the field of operational management activities in the appropriate notation, using well-structured arguments, showing awareness of audience and using professional discourse appropriately.

The individual who has successfully completed this qualification will be able to gather and analyse information, identify goals and objectives, create and implement an action plan.

Rationale:
The Higher Certificate in Supervisory is relevant for the country's societal and economical development. The qualification prepares the learners to operate as operational managers in the workplace and future emerging opportunities, as professionals (e.g., Project Managers, Managers in different functional areas of an organisation, etc.) in any organisation. Those who achieve this qualification can manage at an operational level in any organisation. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
Recognition of Prior Learning (RPL):
All admission through RPL must be in accordance with the principles laid down in the UNISA RPL Policy. The UNISA RPL office can supply full details of processes relating to the assessment and accreditation of learning from prior experiences. Evidence can be presented in a variety of forms, including international or previous local qualifications, reports, testimonials mentioning functions performed, work records, portfolios, videos of practice and performance records as required.

All such evidence should be judged according to the general principle of assessment described in the notes to assessors. UNISA lecturers will act as assessors for RPL purposes.
  • Formal prior learning: Prior accredited learning of a learner at the FET or HET level in relevant domains which constitute credit-bearing units or modules should be recognised if evidence can be produced that shows that the learner has achieved, at a satisfactory level, the outcomes and associated assessment criteria specified for the Higher Certificate in Supervisory and, if appropriate, allow the recognition of prior learning for the achievement of the qualification in part or in full.
  • Non-formal and informal prior experiential learning: An applicant who falls outside of the formal qualifications system but who can demonstrate (through the production of substantial and satisfactory evidence) experiential or work-based learning or a non-formal qualification (or a combination), may be considered for admission and/or for the recognition of prior learning for the achievement of the qualification in part or in full. An applicant who, after such assessment, is deemed to have sufficient potential but is in need of further academic development, will be directed to other suitable learning programmes prior to admission or to parallel qualifications after admission.

    Entry Requirements:
    The minimum admission requirements to this qualification are:
  • National Senior Certificate (NSC) at NQF Level 4 no endorsements.
    Or
  • Senior Certificate with no endorsements.
  • National Certificate (Vocational) NC (V) at NQF Level 4. 

  • RECOGNISE PREVIOUS LEARNING? 

    QUALIFICATION RULES 
    The Higher Certificate in Supervisory comprises 10 modules at NQF Level 5 totalling 120 credits.
  • Management, 12 Credits.
  • Business Management, 12 Credits.
  • Introductory Financial Accounting, 12 Credits.
  • Financial Accounting, 12 Credits.
  • Practicing workplace English, 12 Credits.
  • Sustainability and Greed, 12 Credits.
  • End-user Computing Practical, 12 Credits.
  • Commercial Law, 12 Credits.
  • Administrative Management, 12 Credits.
  • Introduction to Human Resource Management, 12 Credits. 

  • EXIT LEVEL OUTCOMES 
    1. Manage resources at the operational level for the effective and efficient achievement of enterprise goals.
    2. Manage and develop people to contribute constructively to the achievement of goal of the enterprise.
    3. Compile a business plan with assistance.
    4. Implement a business plan with assistance.
    5. Set up and execute business functions, using support or experts as required and available.
    6. Develop the self for improved performance (engage in self-development). 

    ASSOCIATED ASSESSMENT CRITERIA 
    Associated Assessment Criteria for Exit Level Outcome 1:
  • Resources to achieve operational objectives are applied.
  • Work to achieve operational objectives is organised and allocated.
  • Resources to achieve operational objectives are monitored and controlled.

    Associated Assessment Criteria for Exit Level Outcome 2:
  • Contributes to the provision of staff is demonstrated.
  • Contributes to the development of competence and capability of individuals and teams is demonstrated.
  • Improvements to self-performance are developed.
  • Effective working relationship is created, maintained and enhanced.
  • Individuals and teams are effectively led.

    Associated Assessment Criteria for Exit Level Outcome 3:
  • Marketing, research techniques and SWOT analysis to identify and evaluate opportunities are applied, customer profiles are sketched and competitive advantage is identified.
  • Financial and marketing knowledge is applied and planning as well as information technology skills in generating a business plan is utilised.

    Associated Assessment Criteria for Exit Level Outcome 4:
  • Knowledge of the business world, communication and networking skills in obtaining a support base is demonstrated.
  • Understanding of the legal requirements to register an enterprise and ensure compliance is demonstrated.
  • Knowledge of business practice to obtain the necessary resources is applied.
  • Entrepreneurial skills to start an enterprise according to the business plan are identified.

    Associated Assessment Criteria for Exit Level Outcome 5:
  • Knowledge of business principles, analytical and planning skills to design and structure the enterprise according to the business functions is used.

    Associated Assessment Criteria for Exit Level Outcome 6:
  • Management skills to manage a business at an operational level are applied.
  • Scanning and decision-making to identify required needs and support structures is used.

    Integrated Assessment:
    Formative assessment: Continual formative assessment is required so that students are given feedback on their progress in the achievement of specific learning outcomes. The study guides contain self-assessment tasks with feedback. The scheme of work includes assignments based on the learning material and learners are given feedback. The process is continuous and focuses on smaller sections of the work and limited numbers of outcomes.
    The formative assessments will contribute 10% towards the student's final mark.

    Summative assessment: is concerned with the judgement of the learning in relation to the exit-level outcomes of the qualification. Such judgement will include 'integrated assessment(s)' which test the learners' ability to integrate the larger body of knowledge, skills and attitudes that are represented by the exit level outcomes as a whole. Examinations, projects, laboratory reports or equivalent assessment such as a portfolio of evidence assess a representative selection of the outcomes practised and assessed in the formative stage. Summative assessment also tests the learner's ability to manage and integrate a large body of knowledge to achieve the stated outcomes of a module. Criterion-referenced assessment which is clearly explained to, and understood by, the learners and which can be applied in the recognition of prior learning. 

  • INTERNATIONAL COMPARABILITY 
    UNISA forms part of an internationally recognised accreditation system whereby university qualifications are evaluated against international comparators and accredited accordingly; for example, UNISA's qualifications are accredited in the International Handbook of Universities and in the Commonwealth Universities' Yearbook.

    The Level Descriptors for NQF Level 5 were used to design this qualification standard. These Level Descriptors are internationally benchmarked criteria based upon published work of the National Quality Assurance bodies in England, Scotland, Northern Ireland, New Zealand, and Australia.

    This qualification and the component modules have been compared with similar qualifications and training courses of the following countries:
  • Australia.
  • United Kingdom.

    Macleay College in Melbourne offers a one year qualification, Diploma in Business Management. This Diploma of Business Management teaches the key principles of business management and provides learners with a thorough knowledge of marketing, business administration, human resources management, business strategy, business law, change management, and different business structures everything that employers look for.

    Cambridge International Diploma in Business at both standard and advanced levels. For the purpose of comparison the standard level will be used.

    The Diploma in Business is a one-year qualification and is based around core and optional modules. The two core modules cover subject areas considered to be key to an understanding of the world of business, such as how businesses are organised and how they communicate. The optional modules allow candidate to choose which areas they wish to study.

    At the standard level, the qualification recognises achievement at a level generally acceptable for employment or progression to further study. This level is designed for people developing the capacity to work without direct supervision. learners are expected to develop a sound base of knowledge and understanding and be able to apply concepts to their working environments.

    The Cambridge International Diploma in Business (Standard Level) enables students to demonstrate:
  • An understanding of the key business concepts.
  • Application of skills to real work environments.
  • An ability to think and work independently.

    Conclusion:
    From the above information it is evident that the qualification offered at the University of South Africa compares favourably with the duration of study as well as the competencies the learners will develop. 

  • ARTICULATION OPTIONS 
    Learners can potentially progress horizontally or vertically into related qualifications depending on the admission policies for these qualifications.

    Horizontal articulation will be possible with:
  • Higher Certificate in Business Leadership, at NQF Level 5.
  • Higher Certificate in Office Administration, at NQF Level 5.

    Vertical articulation will be possible with:
  • Diploma in Business Administration Management, at NQF Level 6.
  • Diploma in Human Resources Management, at NQF Level 6. 

  • MODERATION OPTIONS 
    N/A 

    CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2015. 

    NOTES 
    N/A 

    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. University of South Africa 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.