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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION: 

Higher Certificate in Business Management in Credit Banking 
SAQA QUAL ID QUALIFICATION TITLE
93947  Higher Certificate in Business Management in Credit Banking 
ORIGINATOR
Regenesys Management (Pty) Ltd 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
CHE - Council on Higher Education  HEQSF - Higher Education Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
Higher Certificate  Field 03 - Business, Commerce and Management Studies  Generic Management 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  120  Not Applicable  NQF Level 05  Regular-Provider-ELOAC 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Registered-data under construction  EXCO 0324/24  2024-07-01  2027-06-30 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2028-06-30   2031-06-30  

Registered-data under construction

The qualification content is currently being updated for the qualifications with the status “Registered-data under construction” or showing “DETAILS UNDER CONSTRUCTION” to ensure compliance with SAQA’S Policy and Criteria for the registration of qualifications and part-qualifications on the National Qualifications Framework (NQF) (As amended, 2022). These qualifications are re-registered until 30 June 2027 and can legitimately be offered by the institutions to which they are registered.

 

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

PURPOSE AND RATIONALE OF THE QUALIFICATION 
Purpose:
The purpose of this qualification is to develop professionals as well as equipping people employed in the Bank environment with an understanding of how Bank organisations function, as well providing them with the relevant management skills, knowledge and self awareness to work effectively across the various functional areas in a banking organisation.

The Higher Certificate in Business Management (HCBM) in Credit Banking curriculum provides the learners the opportunity to complete a range of relevant fundamental management modules which will upon completion, equip them with the necessary skills and competency to successfully manage a credit banking organisation.

Rationale:
The HCBM in Credit Banking has been developed for people who need to know how banking organisations function, through a fundamental understanding of key bank management functions.

The intended outcome of this qualification is the development of employees who are equipped with the relevant fundamental management skills to perform their roles and responsibilities more effectively in the Banking environment. The HCBM in Credit Banking assists both individuals who are considering a career in, or are new in the bank environment, and as well as those who have been working in a bank and, would like to progress into general bank management. It also increases the employability of graduates by broadening their understanding of bank business administration and management practices, so they are able to function effectively in the credit department of a bank. Furthermore, given the high demand for Credit management skills and knowledge (National Development Plan, Skills Development Plan etc), the HCBM in Credit Banking would contribute to addressing this need. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
Recognition of Prior Learning (RPL):
Applicants wishing to be admitted to the HCBM in Credit Banking qualification through RPL must submit a portfolio of evidence which comprises inter-alia, work related experience and training, testimonials mentioning functions performed, work records, videos of practice and performance records, etc. All such evidence would be considered and evaluated according to the Regenesys' RPL Policy.

Furthermore, in line with National Policy, 10% of the applicants may be admitted through the RPL process as per the Regenesys' RPL Policy.

Entry Requirements:
The minimum admission requirements to this qualification are:
  • National Senior Certificate (NSC) at NQF Level 4.
    Or
  • National Certificate (Vocational) NC(V) at NQF Level 4.
    Or
  • Any alternative routes of entry that are comparable to the NSC or NC (V), including the assessment of an adult learner's capacity to benefit through the Recognition of Prior Learning process in terms of the Regenesys RPL Policy. 
    		•

    RECOGNISE PREVIOUS LEARNING? 
    Y 

    QUALIFICATION RULES 
    The qualification comprises six compulsory NQF Level 5 modules of 20 Credits each.

    Compulsory Modules:
  • Fundamentals of Business Management.
  • People Management.
  • Fundamentals of Financial Management.
  • Marketing Management.
  • Introduction to Banking.
  • Credit Management. 
    		•

    EXIT LEVEL OUTCOMES 
    1. Understand the Business Environment and the Basic Economic Systems.
    2. Apply effective people management principles in order to lead, manage, motivate and improve the performance of individuals and teams.
    3. Know the core functions and principles of sound financial management in the banking sector.
    4. Explain the principles of marketing and understand the importance of the marketing mix within the banking environment.
    5. Accurately communicate the fundamentals of banking.
    6. Understand the implementation of credit policy in a banking organisation. 

    ASSOCIATED ASSESSMENT CRITERIA 
    Associated Assessment Criteria for Exit Level Outcome 1:
  • Key business management terminology, concepts and definitions are identified.
  • The business environment within the banking context is understood.
  • The basic economic systems in which organisations operate are explained.
  • The different forms of enterprise or legal ownership are explored.
  • The various management functions are discussed.
  • The roles of the different levels of management are examined.
  • How and why management style progressed is discussed.
  • Corporate social responsibility is explained.
  • The relevance of emotional, spiritual and intellectual intelligences to self and others is understood.

    Associated Assessment Criteria for Exit Level Outcome 2:
  • Key human resource management terminology, concepts, and definitions within the banking sector are identified.
  • Human resource management and human resource models are understood.
  • The importance of relevant legislation pertaining to human resource management is explained.
  • Key human resource management success and failure factors are understood.
  • The processes necessary to manage group dynamics effectively in order to establish a healthy and productive work environment are described.
  • Banking organisational, team and individual objectives are aligned.
  • Effective techniques to supervise, delegate and provide feedback to employees are understood.
  • The process of conducting effective performance appraisals is understood.
  • The key processes and techniques to motivate people and manage conflict effectively are outlined.
  • The role that organisational culture and reward systems play in an organisation is examined.

    Associated Assessment Criteria for Exit Level Outcome 3:
  • Financial management terminology, concepts and principles in a banking context are understood.
  • Banking financial planning techniques are understood.
  • Valuations and credit management principles and processes are described.
  • The process of making sound financial decisions is explained.
  • The significance of financial accountability, cost-effectiveness, cost-efficiency and value for money is discussed.
  • Specific ratio analysis of financial statements is conducted.
  • Sound cash management principles are applied.
  • Financial management success and failure factors are described.
  • The importance of applicable banking financial legislation is understood.

    Associated Assessment Criteria for Exit Level Outcome 4:
  • Marketing terminology, concepts and definitions in a banking context are understood.
  • The elements of a marketing strategy in the banking sector are explained.
  • The principles of customer buying behaviour in a banking environment are described.
  • Market segmentation principles are outlined.
  • The elements of the marketing mix in a banking context are explained.
  • The attitudes required to serve banking customers effectively are identified.
  • The management of service and quality in a banking context is understood.
  • The principles of customer relationship management are explained.
  • The success and failure factors of marketing are understood.

    Associated Assessment Criteria for Exit Level Outcome 5:
  • Banking terminology, concepts and definitions are identified.
  • The fundamentals of the investment environment are understood.
  • The legislative framework that governs banking is understood.
  • Corporate and retail banking is explained.
  • The principles of bank accounting are understood.
  • The principles and processes of loan services to consumers are understood.
  • Transaction-based banking activities are specified.
  • Insurance and other financial products are explained.
  • The ability to carry out a range of banking calculations, inter alia mortgage, investment and loan calculations is demonstrated.

    Associated Assessment Criteria for Exit Level Outcome 6:
  • Credit management terminology, concepts and definitions are understood.
  • The internal credit environment of a financial institution is discussed.
  • The basics of the Law of Contract and Agency are understood.
  • The purpose of and implications of credit are explained.
  • The sources and roles of different forms of credit and the responsibilities of different providers of credit are identified.
  • The benefits and pitfalls of granting credit are understood.
  • The credit management cycle within the banking sector is explained.
  • Access to and distribution of credit instruments is understood.
  • The importance of customer education in a customer-centric approach to credit is understood.
  • The difference between a relationship-based and transaction based approach to the customer is outlined.
  • Various internal aspects of credit operations related to credit extension and recovery are explained.

    Integrated Assessment:
    The objective of Integrated Assessment designed for the HCBM in Credit Banking qualification is to assess whether the learners have acquired the necessary general management skills to work effectively across the various functional areas in a banking organisation.

    Assignments in the form of case studies and organisation specific projects, where the different module outcomes are assessed in an integrated manner may be used. The purpose of the assessment is to measure applied competence. In other words, it assesses whether learners are able to integrate the ability to perform important credit management functions competently (practical competence), understand the theoretical basis for these actions (foundational competence), and reflect on and make changes to credit management practices (reflexive competence). 
    		•

    INTERNATIONAL COMPARABILITY 
    The Higher Certificate in Business Management in Credit Banking aligns well with the following qualifications:
    Qualifications in Banking are very popular in the UK and US and are offered at all levels, from Certificates to Masters. The Higher Certificate in Business Management in Credit Banking therefore is in line with similar International offerings.

    Certificate in International Bank Management by Florida International University, United States:
    The Certificate in International Bank Management is designed to train current and future bankers in the field of international banking policies and practices. It provides current banking professionals with an understanding of the inter-relationships between domestic and international banking. The qualification is composed of six compulsory modules.

    Modules:

    Financial Risk Management - Financial Engineering:
    A survey of financial instruments used for financial risk management, including forwards, futures, options, and swaps. Emphasis is on identification of financial risks and designing optimal risk management program.

    International Financial Management:
    This module deals with capital budgeting operational analysis and financial decisions in the multinational context. The learners are also exposed to concepts of working capital management; intra-firm fund transfers; as well as the measurement and evaluation of the risk of internationally diversified assets.

    International Banking:
    An introductory survey of issues that deal with international aspects of banking is undertaken. The qualification provides an overview of the structure and operation of the international banking function, the services offered, supporting documentation, and measures to improve the efficiency and effectiveness of the international banking organisation. The purpose of the qualification is to acquaint the learners with the daily activities in international banking.

    Commercial Bank Management:
    The management of bank assets and liabilities; specialised banking, functions; and the role of the commercial bank in financing business are understood.

    Credit Analysis and Loan Evaluation:
    Topics to include: introduction to commercial lending; secured lending; accounts receivable financing and factoring; inventory financing; introduction to lending vehicles; short term lending; domestic taxation; consolidations; forecasting and intermediate term cash flow lending; term loan agreements/covenants; subordinations and guarantees; foreign exchange; international transactions and leasing.

    Global Private Banking:
    This module seeks to provide the learners with an understanding of the nature of the global private banking, its role in preserving, augmenting and protecting wealth and how it is shaped by a need for confidentiality.

    Advanced Certificate in Business Management Mzuzu University, Malawi:
    Learners will be qualified with a Certificate in Business Administration Management at the Mzuzu University to practice business administration and to carry out related management tasks. This includes teaching in the main management disciplines, i.e. Business and Financial Environment; Financial Resource Management; Leadership and Professional Development; Managing People and Organisations; Marketing; Operations Management; Strategic Management, Information Management, Business Forecasting and Modelling; Corporate Finance; Entrepreneurial Ventures; Global Business; International Marketing; Management Consultancy; Management of Change; Managing Corporate Social Responsibility; Public Service Management; Services Marketing; Strategic Management of E-Business; Strategic Operations Management; and Strategic Project Management.

    Conclusion:
    Whilst the overall structure of these qualifications varies regarding the areas of study and credit values, the focus remains the same. All the qualifications aim at ensuring that learners acquire the knowledge, skills and techniques intrinsic to Business Management within the Banking sector. This implies therefore that the HCBM in Credit Banking compares favourably with the international offerings. 

    ARTICULATION OPTIONS 
    Horizontally this qualification articulates with the following Qualifications, at NQF Level 5:
  • Higher Certificate in Commence in Credit Management.
  • Higher Certificate in Sales in Banking Services.
  • Higher Certificate in Accounting and Business Administration.
  • Higher Certificate in Banking and Business Studies.

    Vertically this qualification articulates with the following Qualifications, at NQF Level 6:
  • Advanced Certificate in Banking Services.
  • Advanced Certificate in Business Management.
  • Diploma in Credit Management.
  • Diploma in Business Administration and Management. 
    		•

    MODERATION OPTIONS 
    N/A 

    CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2015. 

    NOTES 
    N/A 

    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Regenesys Management (Pty) Ltd 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.