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All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
| SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
| REGISTERED QUALIFICATION: |
| Higher Certificate in Public Management |
| SAQA QUAL ID | QUALIFICATION TITLE | |||
| 93812 | Higher Certificate in Public Management | |||
| ORIGINATOR | ||||
| MANCOSA Pty (Ltd) | ||||
| PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY | NQF SUB-FRAMEWORK | |||
| CHE - Council on Higher Education | HEQSF - Higher Education Qualifications Sub-framework | |||
| QUALIFICATION TYPE | FIELD | SUBFIELD | ||
| Higher Certificate | Field 03 - Business, Commerce and Management Studies | Generic Management | ||
| ABET BAND | MINIMUM CREDITS | PRE-2009 NQF LEVEL | NQF LEVEL | QUAL CLASS |
| Undefined | 120 | Not Applicable | NQF Level 05 | Regular-Provider-ELOAC |
| REGISTRATION STATUS | SAQA DECISION NUMBER | REGISTRATION START DATE | REGISTRATION END DATE | |
| Registered | EXCO 0324/24 | 2024-07-01 | 2027-06-30 | |
| LAST DATE FOR ENROLMENT | LAST DATE FOR ACHIEVEMENT | |||
| 2028-06-30 | 2031-06-30 | |||
| In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise. |
This qualification does not replace any other qualification and is not replaced by any other qualification. |
| PURPOSE AND RATIONALE OF THE QUALIFICATION |
| Purpose:
The purpose of the Higher Certificate in Public Management is to equip learners with the foundational knowledge, skills, and competencies required to navigate and contribute effectively to the public management sector. This qualification develops learners' understanding of public administration principles, local government management, public finance, and the integration of digital tools and communication strategies critical for efficient governance. Designed for recent school leavers and working professionals, this qualification provides essential skills in planning, budgeting, and ethical decision-making, preparing graduates to address the challenges of governance and service delivery within a dynamic public sector environment. The curriculum includes a focus on vital areas such as Public Finance, Business Communication, and Politics and Ethics in Governance, ensuring that learners develop a robust foundation in public management practices. Furthermore, the qualification emphasises the role of technology in public administration, as highlighted in the Digital Transformation in the Business Environment module. This ensures that graduates are well-prepared to leverage technological advancements to enhance transparency, efficiency, and service delivery in public institutions. Upon completion, learners will be equipped to apply public management principles in workplace contexts, analyse socio-economic and political environments, and develop operational plans for public sector organisations. This qualification also lays the groundwork for further academic progression, serving as an entry point for qualifications such as the Advanced Certificate in Management Studies or the Bachelor of Public Administration. With the current skills need in public management, the qualification aims to produce graduates who are in possession of specific graduate attributes. The below qualification graduate attributes align to the institution's Graduate Attributes of critical thinking, foundation knowledge, interpersonal skills, community engagement, ethical awareness, AI and data literacy, innovation and entrepreneurship, adaptability and resilience, cultural intelligence, sustainability and environmental awareness, global leadership. With this in mind, the qualification's graduate attributes identified below demonstrate the competencies the student will possess upon completion of the modules and assessments within the Higher Certificate in Public Management qualification: The purpose of the qualification is encapsulated in the qualification's exit-level outcomes, which align to the South African Qualifications Authority National Qualifications Framework competencies for an NQF Level 5 qualification. Upon completion of the qualification, graduates will be able to: Upon completion of the qualification, graduates can aspire to the following positions: In conclusion, the qualification equips graduates with the essential knowledge, skills, and competencies to make meaningful contributions to the public management sector. By combining a solid understanding of public administration, finance, ethics, and technology, this qualification prepares learners to tackle the evolving challenges of governance and service delivery. Graduates will be well-positioned to take on key roles in the public sector, where innovation can be driven, enhance transparency, and promote ethical practices, ultimately advancing the goals of good governance and improving the quality of public services for communities and society at large. Rationale: The has been carefully designed to address the dynamic and evolving public sector needs in today's complex governance environment. Effective management of public institutions and services is crucial for fostering sustainable development to achieve the 2030 agenda for sustainable development, which was adopted by all United Nations Member States in 2015. According to a report by the Department of Public Service and Administration (2022), the South African public service has faced a skills gap, where the public service sector lacks personnel with specialised skills required for efficient service delivery and ethical governance. Furthermore, corruption and mismanagement continue to erode public trust in government, further complicating the matter. According to the South African Government's National Skills Development Strategy III (2022), the demand for skilled public management professionals has increased due to the growing complexities of governance, public service delivery, and the need for transparent, efficient management of public resources. In the context of globalisation, technological advancements, and shifting socio-political landscapes, managing public affairs requires professionals with a strong foundational understanding of public administration, policy analysis, and strategic planning. The Service Delivery Improvement Plan (2022) emphasises that effective public management has become critical for government and public institutions to navigate contemporary challenges. The necessity for specialised education and training in public management is driven by the need to build competent, ethical leaders who can lead public sector reforms, improve service delivery, and ensure accountability in an increasingly complex global world (Service Delivery Improvement Plan, 2022). With this in mind, the qualification is designed to meet the growing demand for skilled professionals in the public sector, thereby contributing positively to the development of the economy and society. According to Mamokhere (2023), there is a clear demand for public management professionals with a strong foundation in governance, policy formulation, and service delivery, as governments seek to streamline operations, improve efficiency, and deliver better outcomes for citizens. This qualification aims to equip learners with the foundational knowledge and skills needed to thrive in public sector management roles, thus benefiting the broader society by ensuring more effective governance. The public management landscape is continuously evolving, driven by changes in electronic-governance (e-governance), public policy, technological advancements, and emerging best practices as noted by Dipha (2022). As such, the qualification will ensures that professionals stay informed of the latest trends in the field while providing them with essential foundational knowledge, enabling them to effectively adapt to evolving challenges and changes as well as allowing graduates to pursue further specialisation in public management to enhance their prospects for career advancement (Piecewicz, 2024). This qualification will benefit the sector and contribute to broader socio-economic development by providing a pathway to pursue further education in public management and producing graduates who are innovative in thinking and can meaningfully contribute to the transformation and management of public resources effectively and improve service delivery across various sectors. The growing complexity of public administration, the increasing demands of citizens for better services, and the need for efficiency in public service delivery highlight the critical role of skilled public managers (Kettl, Hausser, Raadscheders, Sanders, Soloway, 2021). As global and local public sector challenges become more multifaceted, the need for professionals who can oversee and improve public sector operations has become increasingly urgent. The Public Sector Skills Audit Report (2023) indicates a growing gap between the availability of qualified public management professionals and the requirements of government institutions. Furthermore, the disruptions caused by recent global events, such as the Coronavirus (COVID-19) pandemic, have underscored the need for resilient, adaptable public managers who can respond effectively to crises, ensure continuity in service delivery, and manage risks in demanding situations (Public Sector Skills Audit Report, 2023). This qualification will not only benefit the public sector but will also contribute to broader socio-economic development by aiding in producing professionals who can lead change and drive sustainable development (Njuru and Githui, 2024). Furthermore, it provides a pathway for further academic advancement, equipping graduates with the foundational knowledge and skills to pursue higher-level qualifications such as degrees or advanced diplomas. Ultimately, this qualification will contribute to the broader socio-economic goals of South Africa by preparing a new generation of public sector leaders who are equipped to address the challenges of governance and public service delivery in a rapidly changing world (Njuru and Githui, 2024). The qualification also serves as a stepping stone for further academic progression, allowing learners to advance into higher-level qualifications, such as a Diploma or Degree in Public Management, or even a Postgraduate qualification. By completing this qualification, learners will be better positioned to further their studies in public management or related fields, enhancing their career prospects and contributing to the long-term development of the public sector. The range of learners the qualification is directed towards includes recent school leavers interested in pursuing a career in public management and governance, working professionals in the public or private sector who wish to enhance their skills or shift their career focus toward public administration and individuals seeking a high-quality education that is grounded in real-world public management challenges and best practices. Upon completion of the qualification, graduates can aspire to the following positions: The qualification is pitched at NQF Exit Level 5 with a total of 120 credits. The qualification articulates horizontally, vertically, and diagonally with a range of other qualifications offered by institutions both internationally and locally across the country. Upon completion of this qualification, learners can progress from a higher certificate to a national diploma, advanced certificate and/or a degree qualification. Additionally, learners can then progress to an honours or postgraduate diploma to a master's degree and ultimately to a doctorate level qualification within the cognate field. Graduates of this qualification, will be able to articulate into the institution's Advanced Certificate in Management Studies qualification or the Bachelor of Public Administration qualification. The articulation results in propensity among learners to pursue further specialisation as a means to enhance their prospects for career advancement. In conclusion, this qualification provides a strong foundation for individuals aspiring to excel in public sector roles by equipping them with essential knowledge and skills in governance, policy formulation, and service delivery. The qualification not only addresses the critical skills gap within the public sector but also serves as a stepping stone for further academic advancement, enabling graduates to pursue higher-level qualifications and enhance their career prospects. By fostering ethical governance, innovation, and effective resource management, this contributes to the broader socio-economic development of South Africa, supporting the transformation and efficiency of public institutions in alignment with national and global development goals. |
| LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING |
| The institution recognises the important role that the Recognition of Prior Learning (RPL) plays in ensuring equitable access and participation in Higher Education. In this process, non-formal and/or informal learning are measured, evaluated, and checked for equivalence or parity with the formal qualification entry requirements. The RPL assessment process will focus on ways of evaluating a person's knowledge and skills acquired through lifelong learning experiences (formal, non-formal and informal) against a set of pre-determined criteria.
Learners are required to submit an RPL application and the institution RPL committee shall meet and provide outcomes regarding all RPL applications that are presented before the committee for decisions and recommendations regarding entry into the qualifications which prospective RPL candidates have applied for. The decisions are communicated by the committee to the relevant stakeholders in the enrolment department. The RPL process focuses on establishing whether the student has acquired competence in the following areas: The RPL applicant must: Or NB: If the applicant's highest accredited qualification has been completed within 5 years to date of the application period, the applicant has to articulate onto the appropriate qualification All RPL applications are subject to evaluation by the RPL committee. No more than 10% of a cohort will be admitted into the qualification based on RPL. It is assumed that the learning derived from work or life experience will be a major element in the profiles of non-standard entrants primarily by means of a portfolio of evidence. Where appropriate, interviews will also be conducted to assess applicants for selection purposes. Some of the key criteria that will be used in evaluating 'non-standard' applicants include: RPL for access: Assesses whether a candidate's prior experience and learning meet the entry requirements for a qualification, enabling them to be accepted into the qualification. In contrast, RPL for credits and/or exemptions evaluates if this prior learning can be counted towards specific modules within the qualification, potentially shortening the duration or reducing the coursework required. Essentially, RPL for admission determines eligibility for entry, while RPL for credits and exemptions grants academic credit or module exemptions based on previous learning. All RPL applications are subject to evaluation by the RPL committee. No more than 10% of a cohort will be admitted into the qualification based on RPL. It is assumed that the learning derived from work or life experience will be a major element in the profiles of non-standard entrants primarily by means of a portfolio of evidence. Where appropriate, interviews will also be conducted to assess ap-plicants for selection purposes Entry Requirements: Or Or |
| RECOGNISE PREVIOUS LEARNING? |
| Y |
| QUALIFICATION RULES |
| This qualification comprises compulsory and/or elective modules at NQF Level 5 totalling 120 Credits.
Compulsory modules, Level 5, 100 Credits Electives Modules, Level 5, 20 Credits |
| EXIT LEVEL OUTCOMES |
| 1. Be familiar with public finance terminology, concepts and definitions.
2. Demonstrate knowledge and understanding of the public management environment. 3. Display knowledge of ethical issues in public sector management. 4. Acquire skills in written communication, planning, budgeting, decision-making, and collaboration. 5. Utilise technology to communicate effectively. 6. Manage information in a public management context. 7. Apply management principles in a work-based context. 8. Contribute to the development of operational plans for a public sector organisation. 9. Analyse the political, social, economic, and legal environments of public sector organisation. |
| ASSOCIATED ASSESSMENT CRITERIA |
| Associated Assessment Criteria for Exit Level Outcome 1:
Associated Assessment Criteria for Exit Level Outcome 2: Associated Assessment Criteria for Exit Level Outcome 3: Associated Assessment Criteria for Exit Level Outcome 4: Associated Assessment Criteria for Exit Level Outcome 5: Associated Assessment Criteria for Exit Level Outcome 6: Associated Assessment Criteria for Exit Level Outcome 7: Associated Assessment Criteria for Exit Level Outcome 8: Associated Assessment Criteria for Exit Level Outcome 9: Integrated Assessment The institution's Assessment Strategy aligns with the Council on Higher Education Accreditation Criteria (2012) and the National Policy and Criteria for Designing and Implementing Assessment for NQF Qualifications and Part-Qualifications and Professional Designations in South Africa (SAQA, 2014). Integrated assessment requires careful consideration in implementing formative and summative assessment methods, which offer an inclusive and holistic view of learners' learning. Assessments are aligned with the pre-defined learning outcomes per module, culminating with the qualification exit level outcomes. Formative and summative assessments are diverse in nature, and these encompass knowledge check questions, case studies, and scenario-based questions. Formative assessments allow for regular feedback to learners, highlighting areas of success and improvement. Summative assessments evaluate student learning after a student's learning journey. Imperative to integrated assessments is the provision of feedback not only to learners but also internally, whereby the results of assessments play a critical role in informing the development of future assessments, assessment practices and the continuous improvement of the qualification. Assessments at different NQF Levels¿ The institution has recognised a change in its learner profile and, more significantly, in the learning needs of learners, nationally and internationally. Correspondingly, there have been several advancements in education technology that better support student success. In pursuit of global relevance and enhanced student success, the institution has taken the decision to participate in this global trend and will initiate the natural progression from distance to online for its qualifications. To this end, the institution has undertaken a review of its Assessment Strategy. The Assessment Strategy is outlined within the institution's Assessment Policy. As such, the following is provided as rationale for the assessments at NQF level 5: Qualifications pitched at NQF level 5 are usually one year in duration, and one would assume better throughput rates in qualifications of shorter duration. Internal research undertaken at the institution has evidenced, however, that the higher certificate qualifications have similar and, in some cases, lower throughput rates than those of the degree qualifications. This can be attributed to the entry profile of learners on the NQF level 5 qualifications, the majority of whom are school leavers who did not qualify for degree endorsement. This suggests that these learners require additional support to ensure a reasonable opportunity at success. The institution has therefore introduced a range of knowledge checks and reflective exercises into the NQF level 5 assessments. The core purpose is for the learner to develop and demonstrate an understanding of key concepts, terms, and theories. These knowledge checks grant learners additional opportunities to be assessed and get feedback for continuous improvement and therefore carry a 40% weighting each - ultimately enhancing the learning experience and supporting a philosophy of life-long learning. Exams are stressful and often regurgitation exercises that do not contribute to the philosophy of lifelong learning. As such, the institution has elected to introduce a project component as the summative assessment for the Higher Certificate Qualifications, which contributes 60% of the final assessment weighting, and will allow learners to synthesise their experiences and knowledge and apply these to practical scenarios. Assessment Type, Method, and Description The assessment method for each module on this qualification is by: Formative Assessments - these are online assessments. These assessments are in the form of multiple choice, true/false or a combination of both. Summative Assessment - This assessment is in the form of a project and requires calculations and/or application to relevant theory. Formative Assessment: Summative Assessment: The final mark is calculated as follows: ¿¿ How to Pass a Module: |
| INTERNATIONAL COMPARABILITY |
| Country: Canada
Name of Institution: University of Saskatchewan - Johnson Shoyama Graduate School of Public Policy Name of Qualification: Public Management Certificate Purpose of Qualification: The Public Management Certificate provides learners with a solid foundation of understanding and skills in public-sector management. Throughout the duration of the qualification, learners will develop the ability to analyse governing institutions and the processes of modern government, along with some of the basic skills and techniques required to manage effectively in the public sector. The Public Management Certificate is designed for individuals currently working in the public sector who do not have a background in administration and who want to improve their administrative and management skills. Learning Outcomes: Content: Similarities: Differences: Country: United Kingdom Name of Institution: London School of Economics (LSE) Name of Qualification: Public Policy Analysis - Online Certificate Course Purpose of Qualification: In today's increasingly complex and interconnected world, it's more important than ever to assess and predict the impact of public policy, evaluate interventions, and make informed, evidence-based decisions and recommendations. The London School of Economics and Political Science's (LSE) online certificate course in Public Policy Analysis offers a unique combination of research, theory, and practical application to equip participants with analytical frameworks for comprehending the policy process. Over ten weeks, participants will have access to quantitative tools and techniques for conducting evidence-based evaluations of public policy impacts and communication skills. The qualification offers a multidisciplinary approach, enabling participants to apply newly acquired skills in policy-related projects or within their organisation Learning Outcomes: Content: Similarities: Both the South Africa Higher Certificate in Public Management qualification and the United Kingdom's Public Policy Analysis - Online Certificate Course share notable similarities across purpose, learning outcomes, and content. Differences: Conclusion When comparing the South Africa Higher Certificate in Public Management with international qualifications, such as the University of Saskatchewan's Public Management Certificate and the London School of Economics' Public Policy Analysis course, a number of significant insights emerge. Both South Africa's qualification and the international counterparts share common objectives of equipping learners with a strong foundation in public sector management, addressing the growing need for effective governance and leadership in public service. The qualifications all emphasise the importance of ethical management, governance principles, and applying theoretical knowledge to real-world scenarios. However, the qualifications differ in their specific focuses, with South Africa placing a strong emphasis on operational competencies and addressing local governance issues, while the University of Saskatchewan targets public sector employees seeking to enhance their existing skills, and the London School of Economics' qualification focuses on advanced analytical tools and policy evaluation. These differences highlight the varied approaches to public management education, each shaped by the particular needs and contexts of the respective countries and institutions. Ultimately, despite these differences, all these qualifications play a vital role in preparing a new generation of public sector leaders, contributing to the enhancement of governance and service delivery across diverse sectors, and aligning with the broader socio-economic goals of their respective regions. Therefore, taking the above international comparability into account, the South African Higher Certificate in Public Management compares favourably to the international qualifications. |
| ARTICULATION OPTIONS |
| Horizontal Articulation:
Vertical Articulation: Diagonal Articulation: |
| MODERATION OPTIONS |
| N/A |
| CRITERIA FOR THE REGISTRATION OF ASSESSORS |
| N/A |
REREGISTRATION HISTORY |
| As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2015. |
| NOTES |
| N/A |
| LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: |
| NONE |
| PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: |
| This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here. |
| 1. | MANCOSA Pty (Ltd) |
| All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |