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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION THAT HAS PASSED THE END DATE: 

National Diploma: Public Management 
SAQA QUAL ID QUALIFICATION TITLE
72304  National Diploma: Public Management 
ORIGINATOR
Mangosuthu University of Technology 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
CHE - Council on Higher Education  HEQSF - Higher Education Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
National Diploma  Field 03 - Business, Commerce and Management Studies  Public Administration 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  360  Level 6  NQF Level 06  Regular-Provider-ELOAC 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Passed the End Date -
Status was "Reregistered" 		 SAQA 06120/18  2018-07-01  2018-12-31 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2019-12-31   2023-12-31  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification replaces: 
Qual ID Qualification Title Pre-2009 NQF Level NQF Level Min Credits Replacement Status
939  National Diploma: Public Management  Level 6  Level TBA: Pre-2009 was L6  360  Complete 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
The qualifying learner will be able to apply the relevant management functions, skills and techniques to ensure effective and efficient service delivery and efficient service delivery in the public sector environment. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
At least 250 credits on NQF-level 5 in Public Management

Recognition of prior learning:
The qualification will also be awarded to a learner who has provided evidence that the stated competence of the qualification has been achieved through experience that complies with the stated specified outcomes 

RECOGNISE PREVIOUS LEARNING? 
Y 

QUALIFICATION RULES 
The qualification will be awarded to a learner who has provided evidence to the satisfaction of the assessors that the stated competence of the qualification, as detailed in the specified outcomes, has been achieved, either through education and training in a single provider's learning programme, or through experience that complies with the stated specified outcomes. 

EXIT LEVEL OUTCOMES 
1. Apply communication skills to ensure effective management in the public sector

2. Apply public financial management skills according to relevant legislation and regulations to ensure accountability

3. Manage human resources and systems to ensure effective and efficient service delivery

4. Execute public policy and procedures according to relevant legislation and regulations

5. Apply public management functions, skills and techniques to achieve institutional objectives


Specific outcomes

1.1. Implement sound communication principles to ensure effective and efficient institutional management

1.2. Negotiate with internal and external stakeholders to establish and maintain sound relations

1.3. Manage information for managerial and administrative purposes

1.4. Maintain and enhance inter, intra and extra governmental relation to ensure inter-sectoral collaboration


2.1. Manage and access sources of revenue to deliver an effective public service and ensure accountability

2.2. Compile and execute budgets in accordance with the business plans to achieve the objectives of the institution in an effective, efficient and economical manner

2.3. Implement and improve internal control measures to ensure accountable financial management

2.4. Maintain an effective procurement system within the policy framework of provisioning administration


3.1. Implement and maintain performance management systems to achieve predetermined objectives

3.2. Manage human resources responsibilities and functions to ensure operational effectiveness

3.3. Identify education, training and developmental needs and facilitate staff development according to the relevant regulatory framework


4.1. Formulate policies and develop procedures in order to set clear objectives on administrative and operational level

4.2. Implement administrative policies and procedures to ensure that institutional objectives are met

4.3. Monitor and evaluate administrative policies and procedures to ensure effective service delivery


5.1. Manage projects to ensure optimal utilisation of scarce resources

5.2. Manage and utilise information systems for service delivery

5.3. Analyse internal environmental factors to ensure proactive adjustments

5.4. Manage the implementation of policies and procedures in order to achieve departmental objectives


Critical outcomes


1. Communicating effectively using visual and or language skills in the modes of oral and or written persuasions
2. Working effectively with others in a team in collecting and processing data
3. Identifying and solving problems in which responses display responsible conduct
4. Collecting and organising information
5. Demonstrating and managing the dynamics between the micro and intermediate environments as a set of related systems by recognising that basic problem solving does not exist in isolation.
6. Organising and managing oneself and subordinates responsibly and effectively as a public official. 

ASSOCIATED ASSESSMENT CRITERIA 
1.1. Effective and efficient institutional management is achieved by applying sound communication principles

1.2. Sound relations are established and maintained with internal and external stakeholders through negotiations

1.3. Information is managed in the correct format for all the relevant parties

1.4. Relevant communication principles are applied to co-ordinate intersectoral collaboration

1.5. Inter, intra and extra governmental relations are maintained and enhanced by applying interpersonal ommunication skills


2.1. Sources of revenue are managed and accessed according to prescribed guidelines to deliver an effective service

2.2. Sources of revenue are managed and accessed according to relevant legislation to ensure accountability

2.3. Budgets are compiled according to relevant legislation and financial principles

2.4. Business plans are compiled according to policy to meet the objectives of the institutions

2.5. Internal control measurement are implemented and improved according to applicable/relevant policy

2.6. Procurement systems are correctly maintained according to relevant regulations

2.7. Provisioning administration procedures are followed according to treasury guidelines


3.1. Performance management systems are implemented according to relevant regulations

3.2. Human resource responsibilities and functions are managed according to Human Resource Management principles and labour legislation

3.3. Education and training needs are identified and the necessary training interventions are proposed

3.4. Successive planning steps are implemented to facilitate staff development


4.1. Policies are formulated according to prescribed principles and guidelines

4.2. Procedures are developed within the regulatory framework

4.3. Policies are implemented according to prescribed guidelines and requirements

4.4. Procedures are implemented within the regulatory framework

4.5. Administrative policies are monitored and evaluated according to set objectives

4.6. Administrative procedures are monitored and evaluated according to set objectives


5.1. Projects are managed according to Project Management Principles

5.2. Information systems are managed and utilised by applying relevant techniques and technology

5.3. Internal environmental factors are analysed ad proactive recommendations are made

5.4. Implementation of policies and procedures are managed by applying relevant skills and techniques


INTEGRATED ASSESSMENT

The qualification provides for sufficient practical applications of knowledge, skills and attitudes across modules to ensure that the learner's competencies can be assessed through the following assessment forms:

Formative assessment
  • Written or oral tests
  • Field work/experiential learning
  • Simulations
  • Mentors
  • Tutors
  • Assignments
  • Peer evaluation
  • Case studies
  • Portfolios


    Summative assessment
  • Written or oral examinations
  • Collaborative projects
  • Projects 
    		•

    ARTICULATION OPTIONS 
    This qualification forms the basis for admission to the next academic leve (B.Tech) in Public Management. It also provides horizontal and vertical career mobility in the public sector. 

    MODERATION OPTIONS 
    A National Advisory Committee: Public Management consisting inter alia of the following stakeholders;
  • Public Service Trainers Forum
  • Student bodies
  • Unions
  • Professional bodies
  • Institute for Public Finance and Auditing (IPFA)
  • South African Association of Public Management and Administration (SAAPMA)
  • Institute for Local Government Management in South Africa (ILGMSA)
  • Disaster Management Association of Southern Africa (DMSA)
  • South African Local Government Association (SALGA)
  • Institute for Municipal Finance Officers (IMFO) 
    		•

    CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    Experience:
    Related working experience in public management as a supervisor and or related academic experience in public management with sufficient public sector exposure.

    Qualifications:
    At least one level higher (National Higher Diploma or B.Tech) 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2006; 2009; 2012; 2015. 

    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
    When qualifications are replaced, some (but not all) of their learning programmes are moved to the replacement qualifications. If a learning programme appears to be missing from here, please check the replaced qualification.
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Mangosuthu University of Technology 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.