SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION THAT HAS PASSED THE END DATE: 

Bachelor of Technology: Retail Business Management 
SAQA QUAL ID QUALIFICATION TITLE
72159  Bachelor of Technology: Retail Business Management 
ORIGINATOR
Durban University of Technology 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
CHE - Council on Higher Education  HEQSF - Higher Education Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
B Tech  Field 03 - Business, Commerce and Management Studies  Generic Management 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  480  Level 7  Level N/A: Pre-2009 was L7  Regular-Provider-ELOAC 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Passed the End Date -
Status was "Reregistered" 		 SAQA 06120/18  2018-07-01  2018-12-31 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2019-12-31   2024-12-31  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification replaces: 
Qual ID Qualification Title Pre-2009 NQF Level NQF Level Min Credits Replacement Status
803  Bachelor of Technology: Retail Business Management  Level 7  Level TBA: Pre-2009 was L7  480  Complete 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
This qualification equips a learner with knowledge, insight and skills to be employed as a Trainee Manager for a retail business so that, after having gained a few years practical experience, the learner is able to develop into a successful Manager of a medium size retail or related business, or an Area Manager of a larger retail business. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
National Diploma: Retail Business Management with one year relevant practical experience in a retail business after obtaining the National Diploma or 1000 hours structured practical experience during obtaining the National Diploma.
B Com degree or National Diploma: Marketing Management with proven relevant experience in a retail business. 

RECOGNISE PREVIOUS LEARNING? 
N 

QUALIFICATION RULES 
The qualification will be awarded to a learner who has provided evidence to the satisfaction of the assessors that the stated competence of the qualification, as detailed in the specified outcomes, has been achieved, either through education and training in a single provider`s learning programme, or through experience that complies with the stated specified outcomes. 

EXIT LEVEL OUTCOMES 
Exit Level Outcome:
1. Strategically manage a retail business
2. Market a retail business on category management principles
3. Establish and manage an international retail business
4. Plan and control the finance of a medium to large retail business
5. Research a problem in the retail business field

Specified Outcome:

1. Strategically plan a retail business. (C) (15 credit on NQF level 7)
  • Strategically structure a retail business. (C) (5 credits on NQF level 7)
  • Lead a team of personnel towards achieving the long term objectives of a retail business. (F) (5 credits on NQF level 7)
  • Control the implementation of the strategic actions to ensure the achievement of the long term objectives. (C) (5 credits on NQF level (7)

    2. Market a retail business according to category management principles. (C) (2 credits on NQF level 7)
  • Structure the stock and logistic system of a retail business according to category management principles. (C) (3 - credits NQF level 7)
  • Structure the financial information system of a retail business according to category management principles. (C) (3 - credits on NQF level 7)
  • Structure the management system of a retail business according to category management principles. (C) (2 credits on NQF level 7)

    3. Locate a retail business internationally. (C) (2 credits on NQF level 7)
  • Position the retail business against the macro business environment of the foreign country where the learner plans to - open the retail business. (C) (2 credits on NQF level 7)
  • Start and manage a retail business in a foreign country. (C) (6 credits on NQF level 7)

    4. Finance a retail business with long and short term finance. (F) (5 credits on NQF level 7)
  • Invest in assets of a retail business. (F) (5 credits on NQF level 7)
  • Plan and control the working capital of a retail business. (F) (6 credits on NQF level 7)
  • Budget the income and costs of a retail business. (F) (6 credits on NQF level 7)
  • Costing in a retail business. (C) (6 credits on NQF level 7)
  • Apply formulas in a retail business. (C) (2 credits on NQF level 7)

    5.Research and define a problem in the retail environment. (F) (20 credits on NQF level 7)
  • Report on a researched problem in the retail environment. (C) (20 credits on NQF level 7)

    Critical Outcome:
    The following critical outcomes are fully embedded within this qualification:

    Identify problems in a retail business or in more than one retail business and creatively make responsible decisions to solve the problems so as to benefit the retail business and community as a whole.

    Work effectively with personnel as well as with other managers as a member of a team.

    Organise and mange oneself and one`s activities and responsibilities effectively.

    Collect, analyse, organise and critically evaluate national as well as international information on relevant issues related to a retail business or a group of retail businesses.

    Communicate effectively with the clients, communities, suppliers, international business people, staff and other managers of a retail business or business group, using mathematical and language skills, using oral and written presentations.

    Apply management principles effectively, while maintaining a responsibility towards the national and international environment and community.

    Make effective use of science and technology with regard to the environmental health of others. 
    		•

    ASSOCIATED ASSESSMENT CRITERIA 
    1.1. The retail business has effectively been positioned against its strategic internal and external environment.
    Using various strategic analysis techniques has generated workable strategic alternative strategies.
    A clear and achievable vision and mission for a retail business has been formulated.
    Clear and attainable long term objectives and strategies for a retail business have been formulated to ensure the survival and/or success of the business.

    1.2. Effective strategic structures for the following retail business functions have been developed:
  • Overall business structure
  • Stock and Logistic structure
  • Project management structure
  • Human resources structure
  • Marketing structure
  • Administration structure
  • Production structure
  • Housekeeping and image structure

    1.3.The right leader and strategic team for the retail business have been determined to ensure the success of this strategic programme.
    Efficient strategic roles for senior management have been formulated.
    Strategic development programmes have been determined to ensure the efficient development of the designated personnel of the retail business in compliance with the legal requirements.
    Efficient strategic motivation programmes have been developed for the personnel of a retail business.
    An efficient strategic business culture for a retail business has been formulated.
    Effective strategies have been developed to manage strategic changes in a retail business.
    Effective strategies have been formulated to develop entrepreneurship and entrepreneurship in a retail business.

    1.4. An efficient implementation system has been developed for the strategic actions of the business.
    An effective strategic information system has been developed.
    Control systems that effectively monitor the strategic assumptions have been developed, ensuring the identification of any changes in strategic assumption.
    Control systems have been designed to ensure progress towards achieving the objectives.
    A control system has been designed to ensure the correct strategic direction for the business.

    2.1 Clients have been categorised into viable target groups.
    Products of a retail business have been correctly categorised according to client categories.
    An income statement with clear profit contributions for each category of the business has been compiled.
    An efficient layout for the business based on the categories of the business has been developed.
    An effective marketing communication strategy for the categories of the retail business has been developed.
    Price strategies for the categories of the retail business have been formulated to ensure the support of the customers.
    Efficient service strategies for each of the categories of the business have been developed.

    2.2. An efficient network of suitable suppliers per category has been developed.
    An efficient product movement and information system between supplier and the retail business per category has been developed.
    Efficient purchasing agreements with the suppliers of the products per category have been compiled.
    Efficient storage and stock control systems per category have been designed.
    Efficient delivery systems of the products to the clients per category have been developed.

    2.3. A budgeted income statement to correctly reflect the profit contribution per category has been compiled.
    Clear and achievable financial objectives per category have been formulated.
    Efficient financial reports and information systems per category have been developed.
    Efficient financial control systems per category have been designed.

    2.4. A management structure for the categories to ensure its efficient implementation and management, has been designed.
    The correct responsibilities and authority for the management per category, have been defined.
    Efficient motivation systems per category have been developed.

    3.1 The nature of the business that the learner wants to start and manage internationally, has been defined correctly.
    A relevant set of criteria has been compiled to correctly evaluate alternative international locations for the chosen business.
    A list of possible alternative international locations that may fit the set of criteria has been compiled.
    An efficient international location has been decided upon by effectively analysing the alternative locations against the set of criteria.

    3.2. The macro environment of the retail business at the foreign location has been correctly defined in terms of the country`s regions and cities:
  • Economy
  • Laws and regulations
  • Social environment
  • Physical environment
  • Technology
    The industry environment of the retail business at the foreign location has been correctly defined in terms of the business`s:
  • Competition
  • Clients
  • Labour market
  • Industry
  • Physical location
  • Consumerism

    3.3. An effective business plan with strategies on how to open and manage the business at the new international location has been compiled which will ensure the efficient implementation of the following strategies:
  • Marketing
  • Assets
  • Stock and Logistics
  • Human resources
  • Management
  • Finance
  • Administration
  • Image
  • Housekeeping
    An implementation plan has been compiled to ensure implementation of all the actions for starting an international business venture.

    4.1 The long term financing structure of a retail business has been determined to ensure efficient equity, long term debt and hybrid financing structures.
    The short term financing structure of a retail business has been determined to ensure efficient creditors, short term loans and bank overdraft structures.

    4.2 The asset portfolio of a retail business has been effectively structured based on the correct calculations and analysis of:
  • Depreciation
  • Maintenance cost
  • Cost price
  • Productivity
  • Taxation
  • Re-sell value

    4.3 An effective debtors planning and control system for the business have been developed.
    Effective financial stock planning and control systems for the business have been compiled.
    An effective cash flow planning and control system have been designed.
    An effective creditors planning and control system for the business have been developed.

    4.4. The annual and strategic budgeted income statement and the detailed budgets for the following functions have effectively been designed, completed and interpreted:
  • Sales
  • Production and direct labour
  • Purchasing and direct material cost
  • Cost of sales
  • Marketing costs
  • Personnel costs
  • Financial costs
  • Administration costs
  • Public relation costs
  • Housekeeping and asset costs
    An effective annual and strategic cash flow budget for a retail business have been compiled
    An accurate budgeted balance sheet for a retail business have been compiled.

    4.5. The following costing techniques in a retail business have effectively been performed:
  • Sales variance analysis
  • Cost volume profit analysis
  • Break even analysis
  • Marginal costing

    4.6 The nature and purpose of the most important formulas used in a retail business have been correctly defined, applied and interpreted.

    5.1 A research proposal on a problem in the retail environment has correctly been written to identify, demarcate and conceptualise an actual research problem in the retail business environment.
    An extensive literature search has been conducted to provide a full spectrum of secondary data within the knowledge field pertaining to the research problem.
    A working document has been compiled in which the research objectives, main problems, sub problems and the hypotheses adopted regarding the problem, is effectively conceptualised.
    A detailed plan has been compiled to solve the identified problem, indicate the relevance, impact and plan of action in terms of all components and sub -components of the standardised research proposal

    5.2 The relevant information has effectively been gathered, processed, analysed and interpreted by:
  • Designing a questionnaire suitable for conducting a survey research
  • selecting and drawing a representative sample from a suitable sample frame
  • gathering research data through the contact methods of personal telephonic, mail, and/or internet
  • processing collected research information using a computerised statistical package, and
  • analysing and interpreting research data in terms of the research problem and solutions

    The standard preliminaries of a research report such as abstracts, disclaimer, contents and acknowledgements, have correctly been formulated.
    An effective introduction, outlining the background and relevance to the retail business environment of the problem investigated has been written.
    The theoretical relevance of the research problem to the knowledge field of retail business management has been effectively indicated and described by means of a literature study.
    The practical relevance of the research problem to the retail business management knowledge field has been effectively and described by means of a practical study in the retail environment.
    The research study design and methodology adopted and outlined in the execution of the research survey has been correctly described.
    The research results has been presented and outlined in a structured manner and in accordance with the PEC-framework.
    The conclusions and recommendations to the research problem have clearly been presented, indicating an achieved
    solution (model) in the retail business field.
    A relevant bibliography and appendices have correctly been compiled

    Integrated assessment:

    The integrated assessment of a learner`s ability to understand the inter-dependence of all the business functions and to apply the various management techniques on an integrated basis in a retail business takes the form of projects in which a learner must furnish proof of the ability to apply the management techniques and to solve integrated problems. The learner has to select a retail business and compile reports on that business in which all the exit level outcomes are incorporated. Formative assessment comprises of class tests, presentations and examinations 
    		•

    ARTICULATION OPTIONS 
    Progress to M Tech: Retail Business Management, M Tech: Management, M Tech: Business Administration or other applicable higher qualifications. 

    MODERATION OPTIONS 
    Annual review by Advisory Committee of the Retail Business Management programme, total review and accreditation by SERTEC every four years and the use of external moderators. 

    CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    This is determined by SERTEC. 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2006; 2009; 2012; 2015. 

    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
    When qualifications are replaced, some (but not all) of their learning programmes are moved to the replacement qualifications. If a learning programme appears to be missing from here, please check the replaced qualification.
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Durban University of Technology 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.