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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION THAT HAS PASSED THE END DATE: 

Certificate: Executive Secretarial Studies 
SAQA QUAL ID QUALIFICATION TITLE
57204  Certificate: Executive Secretarial Studies 
ORIGINATOR
General SGB 03 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
The individual Primary or Delegated Quality Assurance Functionary for each Learning Programme recorded against this qualification is shown in the table at the end of this report.  SFAP - Sub-framework Assignment Pending 
QUALIFICATION TYPE FIELD SUBFIELD
National Certificate  Field 03 - Business, Commerce and Management Studies  Office Administration 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  120  Level 5  Level TBA: Pre-2009 was L5  Regular-ELOAC 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Passed the End Date -
Status was "Reregistered" 
SAQA 091/21  2021-07-01  2023-06-30 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification does not replace any other qualification and is not replaced by any other qualification. 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
Purpose:

The purpose of this qualification will be to equip learners to undertake the secretarial, administrative and management functions of an office. Qualifying learners will have acquired competence in the areas of office procedures and administration, business computing, communication, computer literacy, business management, marketing, word processing and presentations.

The qualification provides a theoretical framework for functioning in any business environment and provides essential skills that will complement a number of alternative career choices. Learners acquiring the qualification will demonstrate competence at NQF 5 in the area of secretarial services and will learn towards a range of fundamental and core components leading to the qualification.

Rationale:

The qualification is designed to provide a solid foundation for learners pursuing a secretarial career and who wish to acquire back-up skills to complement an alternative career choice. Secretarial services include office administration and management, letter and report writing, personnel administration, computer operations, business communication, basic accounting, data capturing, storage and retrieval, preparing presentations and basic desktop publishing.

Acquiring a Certificate in Executive Secretarial Studies enables the qualifying learner to demonstrate competence to organisations in these areas of activity.

Organisations also need the qualification as a benchmark to gauge the competence of people in the organisation against those of their local and international competitors. Learners need the qualification to increase their access to employment. Providers of education and training in the field require the qualification to facilitate articulation between institutions.

The generic learning offerings in the curriculum ensure a high degree of portability and enable learners to enter multiple job roles and careers in their quest to meet individual and organisational requirements.

Some career paths linked to the qualification include: executive secretary, office administrator, personal assistant and office manager. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
It is assumed that learners have English and communication skills at one level below that required for the fundamental components of the qualification.

Recognition of Prior Learning:

The structure of the qualification makes provision for the recognition of prior learning if the learner is able to provide evidence of competence in the knowledge, skills and abilities implicit in the exit-level outcomes and associated assessment criteria. Generally, the recognition of prior learning allows for the gaining of credits for particular modules leading towards the award of the qualification.

Recognition of prior learning will be achieved through the evaluation of a portfolio of evidence and an interview with the applicant through the RPL process as articulated by the institution in the context of the relevant legislation and requirements of the Higher Education Quality Committee. 

RECOGNISE PREVIOUS LEARNING? 
Y 

QUALIFICATION RULES 
N/A 

EXIT LEVEL OUTCOMES 
Exit-level outcomes related to fundamental learning

Qualifying learners can:

1. Engage in sustained oral communication and evaluate spoken texts
2. Read, analyse and respond critically to a variety of texts produced for a range of purposes, audiences and contexts
3. Write for a wide range of contexts
4. Use language and communication in occupational learning programmes

Exit-level outcomes related to core learning

Qualifying learners can:

1. Use a word processor to create and produce various types of documents
2. Proof-read from typed documents
3. Type edited documents
4. Establish and maintain records
5. Implement effective stock control techniques
6. Enhance learners` awareness of safety issues and effective workstation design in an office environment
7. Demonstrate effective written and oral communication techniques
8. Enhance organisational skills by demonstrating competency in work planning and scheduling
9. Demonstrate ability to use business forms
10. Operate basic reprographic equipment
11. Communicate effectively in the business context
12. Plan the communication message
13. Analyse the written, verbal and non-verbal aspects of communication
14. Communicate in an informal and formal manner
15. Manage group dynamics
16. Compile a variety of written messages
17. Communicate effectively using graphic communication
18. Plan/prepare and deliver a business presentation
19. Answer and use a telephone effectively
20. Conduct an interview
21. Transmit messages for mass communication purposes
22. Outline the basic components of marketing and the marketing process
23. Differentiate between different products and components of different products
24. Develop an intermediary distribution plan
25. Conduct a pricing analysis
26. Develop a product and market communication programme
27. Analyse and identify different forms of advertising
28. Compile a basic personal selling plan
29. Develop a consumer sales promotion programme
30. Implement basic public relations tools
31. Analyse the consumer decision-making process and the different levels of acceptance of new products
32. Analyse the target market of a particular market
33. Conduct basic market research
34. Use the word processing application
35. Produce advanced word processing document outputs
36. Operate effectively at an advanced leve
37. Illustrate sophisticated typographical, formatting and layout presentations, including tables, forms or graphics
39. Carry out more advanced mail merge operations within the word processing application
40. Start a small business
41. Manage a small business professionally
42. Develop and prepare a business plan
43. Devise/develop a mission statementConstruct an executive summary for a business plan
44. Conduct an environmental audit - SWOT analysis
45. Develop strategic objectives and formulate strategies
46. Deliver a business presentation
47. Use the spreadsheet application to produce what are deemed to be advanced spreadsheet outputs
48. Be able to operate effectively at more than a basic level of competence
49. Be able to edit and enhance numeric, text and graphical data and to sort, query and link data
50. Be able to carry out advanced formatting and presentation operations on charts and graphs
51. Be able to use functions such as those associated with logical, statistical or mathematical operations
52. Be able to use available analysis and audit tools and to run and record simple macros
53. Demonstrate the ability to retrieve information for an existing database
54. Refine a query and select and sort data
55. Use form to enter data into a database
56. Create reports
57. Demonstrate knowledge of the uses and advanced features of a presentation graphics package on a personal computer
58. Create, add, modify and move drawn objects within a presentation slide
59. Create, add and manipulate charts within a slide
60. Manage images and other objects within a slide
61. Apply animation and transitions to a presentation document
62. View and present a slide show
63. Perform the basic skills needed in setting up Pastel for the first time within a company
64. Demonstrate the ability to create and process the various accounts, customers, suppliers and inventory found in a company
65. Display the necessary knowledge to create and maintain a cash book
66. Develop the skills needed to perform a bank reconciliation
67. Illustrate the ability to process the various journals found within Pastel
68. Apply the concepts needed to perform month-end reporting and opening balances
69. Analyse the objectives of accounting
70. Identify the components of the double-entry system
71. Calculate, compile and populate cash books
72. Calculate and compile bank reconciliation statements
73. Implement and analyse different forms of stock control
74. Compile a set of general ledger accounts
75. Calculate the effects of value added tax (VAT)
76. Conduct a correction of errors and closing entries
77. Discuss the basic physical make-up of a personal computer and understand some of the basic concepts of information technology such as data storage and memory, the context for computer-based software applications in society and the uses of information networks within computing
78. Demonstrate the ability to effectively operate within the desktop environment 

ASSOCIATED ASSESSMENT CRITERIA 
Associated assessment criteria for fundamental learning

Competence is evident when learners are able to:

1. Show a clear understanding of complex issues under discussion in one-on-one or group situations
  • Manage discussions and/or conflicts sensitively
  • Identify and challenge the underlying assumptions, points of view and subtexts in spoken texts when appropriate, and clarify understanding or sustain interaction
  • Analyse and adjust one`s responses to spoken texts in relation to audience, purpose and context accordingly
  • Identify characteristics of a speaker`s style, tone and mannerisms that attract or alienate an audience with reference to the particular effect of each feature in creating audience response
  • Describe, explain and judge the impact of spoken discourse

    2. Adopt reading strategies appropriate to the purpose
  • Draw conclusions from a synthesis of information from texts and make generalizations of patterns and trends about purpose and audience
  • Understand surface and embedded meanings in the text and present a viewpoint
  • Identify and explain the effect of an author`s values and views on selected texts in terms of the impact on meaning and target audience
  • Cite evidence from texts in defence of a position
  • Explore the effects of content, language and style on readers` responses in specific texts
  • Identify and explain the impact of different writing techniques on reader perspective in terms of the particular effect produced by each
  • Analyse the influence of specific language structures and features

    3. Write imaginative texts that are convincing and appropriate to the topic and purpose
  • Write expository texts that are well developed with respect to clearly articulated purposes, using fully developed paragraphs and resulting in a unified text
  • Choose the narrative voice appropriate to context, purpose and audience
  • Sequence points in an argument logically and deliberately to build up to a convincing conclusion
  • Check text for coherence, logical sequence and structure; identify and adjust weaknesses and errors to improve coherence and flow
  • Rearrange information in ways that promote interest in, and impact of, the text for a defined target audience
  • Check layout, spelling, punctuation and syntax for accuracy and readabilit
  • Check the whole, completed text against the purposes for writing to verify that these purposes have been satisfied

    4. Identify relevant learning resources
  • Utilise and manage learning resources through appropriate selection and cross-referencing of information and acknowledgement of sources
  • Formulate learning strategies by selection of specific tried techniques- summarise and use information in the learning process
  • Synthesize and contextualise answers pertaining to relevant questions
  • Read, interpret, analyse and synthesize texts for detail in a given context
  • Communicate with others in groups or as individuals
  • Organise and use occupational learning materials for optimum learning
  • Understand and use layout, presentation and organisational features of learning materials effectively
  • Engage with and, if needed, clarify technical language
  • Conduct basic research, and analyse and present findings
  • Identify and define appropriate topic and scope
  • Plan and sequence research steps appropriately
  • Apply research techniques
  • Categorise, classify and sort information
  • Analyse research findings in the appropriate format
  • Make conclusions and recommendations
  • Lead and participate actively in group learning situations
  • Apply responsibilities in the team and group work conventions in learning situations
  • Practise conflict management and negotiating techniques
  • Work in a team to achieve meaningful products, outcomes and goals
  • Describe and discuss features of the occupational environment
  • Describe and discuss ways in which these features affect learning processes

    Associated assessment criteria for core learning

    Competence is evident when learners are able to:

    1. Type using correct keyboard skills
  • Copy-type from printed text
  • Create letters, memos, facsimiles and emails using correct layout and format
  • Type letters ready for signature from arranged material or manuscript
  • Draw up various business forms using tabulation and tables
  • Display documents creatively using different styles, fonts and applications

    2. Identify errors in spelling, punctuation, grammar and spacing
  • Extend abbreviations correctly
  • Type corrected copy

    3. Identify and apply correction signs used in an edited document

    4. Explain various methods of classification for record management
  • Describe different methods for securing classified information
  • State how information for specific purposes can be accessed using appropriate reference material

    5. Explain the processes for ordering, monitoring, issuing and maintaining stock
  • Describe the documents used in the process of stock control

    6. Identify effective office layout and proper workstation equipment and design
  • Explain the various safety hazards
  • Identify accident prevention, emergency procedures and security of office and staff

    7. Use effective telephone skills when handling calls
  • Know how to take messages by asking appropriate questions
  • Describe the basic communication model
  • Identify barriers to communication
  • Explain the steps for handling incoming and outgoing mail
  • Describe the various telecommunication services available
  • Determine customer needs and know how to deliver effective customer service

    8. Explain the importance of a positive attitude and identify own strengths and weaknesses
  • Identify and agree on own personal development
  • Plan and prioritise own work schedule
  • Prepare and organise information in support of own work activities
  • Describe the principles of planning, organising, directing and controlling
  • Describe the various factors that contribute to good time management

    9. Prepare and complete a Petty Cash Analysis sheet, using Petty Cash Vouchers
  • Complete travel expenditure form
  • Explain function of banks and related financial transactions
  • Fill in cheques and deposit slips
  • Complete a bank statement
  • Describe the various documents used in the buying and selling process

    10. Identify the different types of equipment used in the production of copies
  • Describe the application and maintenance of reprographic equipment

    11. Apply the basic communication model to explain the business communication process

    12. Utilise the key elements of planning the communication message in order to effectively communicate with an audience

    13. Identify key indicators of non-verbal communication
  • Apply concepts of kinesics, proxemics and paralanguage to analyse communication

    14. Analyse organisational communications and differentiate between informal and formal organisational messages

    15. Apply group theory to manage group development, group communication, group conflict and leadership

    16. Write letters, notices, circulars, memoranda, reports, notices of meetings, agendas, facsimile transmissions, e-mails and curriculum vitae

    17. Utilise devices such as tables, graphs, charts and pictograms to explain or amplify messages

    18. Identify the 3 parts of a good presentation
  • Utilise various audio-visual aids to enhance a business presentation

    19. Utilise telephone techniques to optimise the usage of a telephone in business communications

    20. Apply interview techniques to effectively communicate in the business context

    21. Utilise the power of mass media to reach audiences quickly, efficiently and effectively
  • Utilise technology to communicate messages to large audiences

    22. Apply understanding of marketing principles by supplying and discussing examples of the marketing process in action

    23. Explain products and services
  • Classify business and consumer products
  • Identify the importance of branding, packaging and labelling

    24. Describe the differences between intensive, selective and exclusive distribution
  • Discuss the nature of the service that is delivered by intermediaries
  • Describe the importance of intermediaries in the distribution plan

    25. Discuss the importance of pricing in the marketing mix
  • Discuss the 4 basic pricing structures
  • List and describe the internal and external factors affecting pricing
  • Identify various forms of discount

    26. Identify the different forms of communication-outline the communication process
  • Identify the different marketing communications tools
  • Describe the importance of communication to the organisation

    27. Identify various advertising objectives
  • Discuss the AIDA model and its components
  • Distinguish between copy, visualization and layout and supply examples of each element

    28. Discuss the objectives of personal selling
  • Discuss personal selling as a marketing communications tool
  • Identify and describe the various steps in the personal selling process

    29. Discuss sales promotion and provide examples
  • Distinguish between business and consumer promotion tools
  • Identify and discuss the steps in developing and implementing a sales promotion programme

    30. Discuss the various functions of public relations
  • Discuss the various public relations techniques
  • Discuss the objectives of public relations

    31. Distinguish between 2 groups of the marketing environment
  • Discuss the demographics of the South African Market
  • Describe the consumer decision-making process
  • Differentiate between the different levels of acceptors of a new product

    32. Differentiate between different market types
  • Discuss the different approaches to market segmentation
  • Describe the market segmentation process
  • Identify the benefits of market segmentation
  • Identify the limitations of market segmentation

    33. Discuss the benefits of marketing information
  • Discuss the steps in the research process
  • Differentiate between different types of data

    34. Apply text effect options: strikethrough, superscript, subscript, shadow etc
  • Apply animated text effect options
  • Use automatic text correction options
  • Apply automatic text formatting options
  • Use automatic text entry options
  • Use text wrapping options
  • Use text orientation options
  • Use available text design gallery options

    35. Use paragraph shading options
  • Use paragraph border options
  • Apply widow and orphan controls to paragraphs
  • Create new character or paragraph styles
  • Modify existing character or paragraph styles
  • Use outline options
  • Change basic formatting and layout options in a template
  • Create a new template based on an existing document or template

    36. Add or remove text comments
  • Edit text comments
  • Use highlighting options to track changes in a document
  • Accept or reject changes in a document
  • Create a new master document
  • Create a sub-document based on heading styles within a master document
  • Add or remove a sub-document within a master document- create a table of contents
  • Update and modify an existing table of contents
  • Apply formatting options to a table of contents
  • Create sections in a document
  • Delete section breaks in a document
  • Create multiple column layouts
  • Modify column layouts
  • Modify column width and spacing
  • Insert a column break
  • Delete a column break

    37. Add or delete a bookmark
  • Create or edit an index
  • Create or delete a cross-reference
  • Insert a field code
  • Edit or update a field code entry
  • Lock or unlock a field
  • Delete a field code
  • Create or delete footnotes and endnotes
  • Modify existing footnotes or endnotes- modify format and positioning of footnotes or end notes
  • Add password protection to a document
  • Remove password protection from a document
  • Use merge and split cell options in a table
  • Convert tabbed text into a table
  • Sort data (alphabetic or numeric) in a table (ascending or descending order)
  • Perform addition calculations on a numeric list in a table
  • Create and edit a form
  • Use available form field options: text field, check box, drop-down menu etc
  • Delete fields in a form
  • Protect a form
  • Insert or delete text boxes
  • Edit, move or re-size text boxes
  • Aapply border and shading options in text boxes
  • Link text boxes
  • Modify an embedded worksheet in a document
  • Create a chart from a table or pasted worksheet data in a document
  • Modify the formatting of a chart created from a table or pasted worksheet data
  • Position a chart in a document
  • Modify image borders
  • Create a simple drawing using the drawing options
  • Use pre-defined shapes options
  • Send pre-defined shape to back or front
  • Send pre-defined shapes in front of or behind text
  • Group or ungroup pre-defined shapes
  • Add a watermark to a document
  • Add or update a caption to an image, table
  • Apply a numbered caption to an image, figures table or worksheet
  • Use automatic caption options

    38. Edit a mail merge data source or data file
  • Sort data source or data file records
  • Merge a document with a data source or data file using given merge criteria
  • Record a simple macro (e.g. page setup changes)
  • Copy a macro
  • Run a macro
  • Assign a macro to a custom button on a toolbar
  • Print odd number pages only
  • Print even number pages only
  • Print a defined selection
  • Print a defined number of pages per sheet

    39. Analyse environment for entrepreneurial opportunity
  • Choose an organisational form to suit their business

    40. Identify and develop objectives for the small business
  • Utilise the 4 major management activities to achieve these objectives

    41. Identify the components of a written business plan
  • State the vision of the plan in the strategic context

    42. Describe the nature and role of mission statements in business strategy
  • Identify the components of a mission statement

    43. Identify the structure of the executive summary
  • Write an executive summary for the stakeholders in the organisation

    44. Gather data from the internal and external business environments- analyse the data from these situation analyses
  • Draw conclusions and make recommendations from the audit

    45. Identify strategic objectives that management can consider for the business
  • Use the Grand Strategy Matrix to select strategies for their organisation

    46. Speak and present effectively in a business context
  • Utilise the 7 prerequisites for effective presentations
  • Utilise the 3 components of presentation style

    47. Name cell range(s) in a worksheet
  • Apply automatic formatting to a cell range
  • Create custom number formats

    48. Use conditional formatting options
  • Use paste special options
  • Import a text file and delimit by comma, space or tab
  • Freeze row and/or column titles
  • Hide/unhide rows or columns
  • Hide/unhide worksheets
  • Use sub-totalling features
  • Use one-input or two-input
  • Data tables/what-if tables
  • Protect/unprotect a worksheet with a password
  • Protect/unprotect designated cells in a worksheet with a password
  • Add password protection to a spreadsheet
  • Remove password protection from a spreadsheet

    49. Sort data by multiple columns
  • Perform custom sorts
  • Create a single or multiple criteria query using available options
  • Use advanced query / filter options
  • Link data/chart within a worksheet
  • Link data/chart between worksheets
  • Link data/chart between spreadsheets
  • Link data/chart into a word processing document
  • Consolidate data in adjacent worksheets using a 3D sum function

    50. Use a template
  • Edit a template
  • Change angle of pie chart slices
  • Format chart axes` numbers or text
  • Re-position title, legend or data labels in a chart
  • Explode all the segments in a pie chart
  • Delete a data series in a chart
  • Modify the chart type for a defined data series
  • Widen the gap between columns / bars in a 2D chart
  • Insert an image in a 2D chart

    51. Use date and time functions: TODAY, DAY, MONTH, YEAR
  • Use mathematical functions: SUMIF, SUMPOSITIVE, ROUND
  • Use statistical functions: COUNT, PURECOUNT, COUNTA, COUNTIF
  • Use text functions: PROPER, UPPER, LOWER, CONCATENATE
  • Use financial functions: FV, NPV, PMT, PV, RATE
  • Use lookup and reference functions: HLOOKUP, VLOOKUP
  • Use logical functions: IF, AND, OR, ISERROR
  • Use available database functions: DSUM, DMIN, DMAX and DCOUNT
  • Use nested functions

    52. Create a pivot table or a dynamic crosstab using defined field names
  • Modify the data source and refresh the pivot table or dynamic crosstab
  • Group/display data in a pivot table or a dynamic crosstab by a defined criterion
  • Create named scenarios/versions from defined cell ranges
  • Create a scenario summary/version report
  • Trace precedent cells in a worksheet
  • Trace dependent cells in a worksheet
  • Display all formulas or view location of all formulas in a worksheet
  • Add or remove worksheet comments
  • Edit worksheet comments
  • Record a simple macro (e.g. page setup changes)
  • Run a macro
  • Assign a macro to a custom button on a toolbar

    53. Load or logon to an existing database loaded or logged into
  • Find a record based on given criteria
  • Create and save a simple query
  • Create a query with multiple criteria
  • Add/remove a filter

    54. Add fields to a query
  • Remove fields from query
  • Select and sort data based on given criteria
  • Sort and select data based on common logical operators

    55. Create a simple form
  • Enter data into database using form
  • Modify form - format text, change background colours, import image/graphics into form, change arrangement of objects within form layout

    56. Present selected data in a particular sequence on screen and in reports
  • Modify a report
  • Create customised headers and footers
  • Modify field attributes
  • Group data in a totals, sub-totals report-range
  • Print report using installed printer

    57. Add different types of lines to a slide
  • Modify lines within a slide: move, change colour, change width and/or thickness

    58. Add shapes to slide: boxes, circles, free drawn line
  • Rotate or flip an object
  • Change attributes of a shape: colour, line type
  • Apply shadow to shape

    59. Create an organisational chart
  • Import a chart from another source
  • Modify the structure of an organisational chart
  • Create different kinds of chart: bar chart, pie chart, stacked bar chart

    60. Import images from another file: text, spreadsheet, table, chart, graphics
  • Re-size and move images within a slide
  • Copy an imported object to a master slide
  • Add border effects to an object

    61. Apply animation effects to a slide
  • Change present animation effects
  • Add slide transition effects

    62. Start a slide show on any slide
  • Use on-screen navigation tools
  • Hide slides during presentation

    63. Introduce Pastel
  • Create a new company
  • Perform auto setup

    64. Create and edit general ledger, customer and supplier accounts
  • Create and edit inventory items and groups
  • Process inventory, customer and supplier documents

    65. Process cash book payments and receipts
  • Use post-dated and recurring batches
  • Process petty cash payments and receipts

    66. Use the bank reconciliation

    67. Use journals

    68. Perform month-end reporting
  • View stock reports
  • Process opening balances

    69. Describe the objectives of accounting
  • Identify the users of financial information

    70. Compile and identify transactions and transaction types
  • Identify different account types and how they affect the double entry system

    71. Differentiate between the cash receipts and cash payments books
  • Insert relevant information into cash books

    72. Analyse transactions
  • Insert relevant transactions
  • Calculate and balance bank reconciliation statements

    73. Identify the different forms of stock control
  • Describe the effects of different forms of stock control

    74. Identify the components of the accounting equation
  • Implement basic accounting concepts and the accounting equation

    75. Compile a breakdown of value added tax from a set of general ledger accounts
  • Identify accounts that are affected by value added tax

    76. Identify errors contained in a set of general ledger accounts
  • Calculate closing entries

    77. Understand some of the basic concepts of information technology such as data storage and memory, the context for computer-based software applications in society and the uses of information networks within computing

    78. Modify the desktop, settings and toolbars using Windows NT
  • Understand and apply drives, folders and files
  • Demonstrate customizing, displaying and changing the screen
  • Apply renaming, selecting, moving, deleting and copying files
  • Demonstrate wordpad, notepad, games, paint and the calculator
  • Demonstrate browser, search engines and printing
  • Demonstrate setting and installing printers and the printing screen
  • Understand and apply all the help functions

    Integrated Assessment:

    An integrated approach to assessment is adopted to ensure that the qualification is open, transparent, fair, valid and reliable. In this respect, both summative and formative assessment processes are accounted for. Integrated assessment provides the learner with an opportunity to display an ability to integrate practical performance, actions, concepts and theory across exit-level outcomes to achieve competence in relation to the purpose of this qualification.The competence that the learner is required to demonstrate is clearly articulated in the associated assessment criteria of the qualification. The learner must achieve all exit-level outcomes for the award of the qualification. 

  • INTERNATIONAL COMPARABILITY 
    The exit-level outcomes and associated assessment criteria of the qualification have been benchmarked against similar qualifications from the following countries: New Zealand, Australia and Scotland. 

    ARTICULATION OPTIONS 
    The qualification articulates vertically with a Diploma or Degree in Business Administration in the sub-field and may grant the learner exemption from the first year of study in full or part of such qualifications, depending on learning offerings and regulations of institutions. Articulation is also possible both vertically and horizontally with other fields and may enable the learner to apply for exemption from common learning offerings or modules which have been successfully completed in the qualification.

    On completion of this qualification, learners may be able to pursue the following careers as, though not limited to:
  • Executive secretary
  • Office administrator
  • Personal assistant
  • Office manager 

  • MODERATION OPTIONS 
    Moderation includes both internal and external moderation of learner assessments at exit points in the qualification. Whilst the institutions accepts responsibility for moderation of assessments both internal and external, it will be guided by criteria and standards outlined by the Higher Education Quality Committee in the Programme Accreditation Framework documentation. The policies and procedures for moderation of assessments are detailed in the relevant handbooks of the institution.

    Anyone assessing learners must have formal qualifications one level higher than the qualification being offered. External moderators must have at least an Honours level qualification or related qualification in the field of study and have assessed the qualification or similar qualification for a period of at least 5 years. 

    CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2012; 2015. 

    NOTES 
    This qualification has been derived from provider-based qualifications, in order to record Learning Programmes against it. 

    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
     
    LP ID Learning Programme Title Originator Pre-2009
    NQF Level
    NQF Level Min Credits Learning Prog End Date Quality
    Assurance
    Functionary
    NQF Sub-Framework
    36085  Certificate: Executive Secretarial  Primarius Privaat Kollege (Edms)  Level 5  Level TBA: Pre-2009 was L5  120  2009-06-30  CHE  HEQSF 
    57871  Certificate: Executive Secretarial Studies  College Campus  Level 5  Level TBA: Pre-2009 was L5  140     CHE  HEQSF 
    36137  Certificate: Executive Secretarial Studies  Prestige Academy (Pty) Ltd  Level 5  Level TBA: Pre-2009 was L5  120  2018-12-31  CHE  HEQSF 
    58693  Certificate: Executive Secretarial Studies  The Independent Institute of Education (Pty) Ltd  Level 5  Level TBA: Pre-2009 was L5  140  2014-12-31  CHE  HEQSF 
    36112  Certificate: Executive Secretarial Studies  Varsity College  Level 5  Level TBA: Pre-2009 was L5  140     CHE  HEQSF 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THESE LEARNING PROGRAMMES: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    LP ID Learning Programme Title Accredited Provider
    36085  Certificate: Executive Secretarial  Primarius Privaat Kollege (Edms)  
    57871  Certificate: Executive Secretarial Studies  College Campus  
    36137  Certificate: Executive Secretarial Studies  Prestige Academy (Pty) Ltd  
    36112  Certificate: Executive Secretarial Studies  Varsity College  



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.