SAQA

All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.

SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED QUALIFICATION THAT HAS PASSED THE END DATE:

Diploma: Hospitality Management

SAQA QUAL ID	QUALIFICATION TITLE
36122	Diploma: Hospitality Management
ORIGINATOR
NewBridge Graduate Institute (Pty)Ltd - Bank Avenue (formerly Centurion Akademie (Pty) Ltd)
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY			NQF SUB-FRAMEWORK
CHE - Council on Higher Education			HEQSF - Higher Education Qualifications Sub-framework
QUALIFICATION TYPE	FIELD		SUBFIELD
Advanced Certificate	Field 11 - Services		Hospitality, Tourism, Travel, Gaming and Leisure
ABET BAND	MINIMUM CREDITS	PRE-2009 NQF LEVEL	NQF LEVEL	QUAL CLASS
Undefined	240	Level 5	NQF Level 06	Regular-Provider-ELOAC
REGISTRATION STATUS		SAQA DECISION NUMBER	REGISTRATION START DATE	REGISTRATION END DATE
Passed the End Date - Status was "Reregistered"		EXCO 0415/23	2021-07-01	2023-04-18
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2024-04-18		2028-04-18

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This qualification does not replace any other qualification and is not replaced by any other qualification.

PURPOSE AND RATIONALE OF THE QUALIFICATION

Tourism in South Africa is a fast growing industry. Hospitality Management plays an integral part in maintaining high standards in the hotel industry, increasing tourism. Centurion Akademie offers by means of specialized education and personalized individual attention, market related training with high standards, equal to international standards, which will thereby produce dynamic young leaders with entrepreneurial skills.

Hospitality Management is basically aimed at the implementation of knowledge as required in all specific fields by CHE, SAQA and the Department of Education. Hospitality Management provides qualifying learners with a basic knowledge of and competence in the application of service techniques. The learner will be able to independently carry out required duties, make decisions and solve problems in the context of the workplace. It will also prepare the learner to be sensitive to issues of race, gender, age and sexual orientation, as well as to have respect for the human body.

By doing this programme, learners will be able to:

Acquire appropriate skills, knowledge, attitudes and values that will improve the standard of living, human development, productivity and opportunities for all citizens from all walks of life.

Relate skills, knowledge and values to actual situations; ensure the balance between theory and practice and articulate with the standards of the industry and self-development.

Develop general and specific skills in entrepreneurial activities.

Demonstrate acquired knowledge and values developed in entrepreneurial activities.

Collect and analyze information in order to make informed decisions.

Communicate effectively in a business environment.

Rationale for the qualification

The programme Hospitality Management is geared towards equipping students/learners with skills and practical knowledge that can be applied in the industry. The subjects offer the learner the opportunity to pursue a career in various possible career paths, because the spectrum of knowledge gained is so broad and unique. This ensures that students obtain jobs easier than students with purely academic knowledge. A practical module to ensure and evaluate the student`s ability and understanding of the module accompanies each module. Centurion Akademie demands a great deal of experiential learning as prerequisite to complete the academic qualification. Centurion Akademie thus enables students to make themselves more employable and prepared for the job market.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

It is assumed that learners accessing this programme will have demonstrated competence on the previous level against the standards on that level (i.e. NQF 4), and that learners are competent in the provider`s language of instruction.

Recognition of prior learning (RPL)

The structure of this programme makes the Recognition of Prior Learning possible where the learner is able to demonstrate competence in the knowledge, skills, values and attitudes implicit in this Entrepreneurial Studies qualification and be awarded the qualification in part or in whole.

The Recognition of Prior Learning may allow:
For accelerated access to further learning
For accelerated access to a higher level
For the exemption of certain subjects

RECOGNISE PREVIOUS LEARNING?

QUALIFICATION RULES

N/A

EXIT LEVEL OUTCOMES

On successful completion of this programme learners will be able to:

Use their knowledge and skills to obtain a job in the hospitality industry.

Apply their values and attitudes to the benefit of their co-workers and the social environment.

Demonstrate hospitality knowledge and skills by applying these skills ethically and responsibly.

Analyze and interpret information in order to make informed decisions.

Communicate effectively in a business environment.

Demonstrate an understanding of and participate in activities that promote effective business relations.

Demonstrate an ability to manage and organize themselves effectively within the context of their field of study.

Use science and technology critically to ensure the health of staff.

ASSOCIATED ASSESSMENT CRITERIA

On passing this programme the learners will be able to:

Prepare and describe various layouts of food service areas and perform basic service skills.

Demonstrate knowledge and application of advanced methods and control systems applicable to food and beverage service.

Demonstrate accurate use of point of sales systems.

Apply the principles of organolytics to evaluate and improve recipes and menus for competitive advantage.

Describe and perform basic functions in front office operations associated with the guest cycle.

Produce an appropriate operational plan for housekeeping services.

Understand and apply sound nutrition principles for customer dietary, ethnic and special requirements.

Apply basic menu planning to meet the needs of a variety of food outlets.

Perform appropriate and advanced cooking methods and techniques relative to a wide range of food commodities.

Supervise and maintain advanced food and drink service in terms of legislation, costing and control measures applicable to a variety of restaurants and food service outlets.

Integrated assessment

The main methods of assessment are:

Assessment Methods

Observation during work activity (real or simulated) role play, execution of activities and work procedures
Documentation (written) reports,* tests, presentation, practical assignments
Questioning
Reviewing different sources of evidence

Assessment Outcomes

Knowledge, skills and attitudes, problem solving, team member, communication and technology, environment, health and safety
Knowledge and understanding, communication, problem solving, use of technology, environment
Knowledge and understanding, communication, problem solving, use of technology, environment
Knowledge and understanding, communication, problem solving, use of technology, environment, lateral thinking skills, reasoning/arguing.

Theory: Class tests, semester tests, final examinations, essays/work pieces, oral presentations, simulations

Practical: Projects, practical tests and examinations, simulations and write-ups.

Resource centre utilisation:

Resource centres - in particular computer centres - are utilized by learners in the preparation of essays, reports and assignments, and for the analysis of data. The extent to which these, and other, resources have been utilized will be evidenced in the assignments.

INTERNATIONAL COMPARABILITY

Research was conducted among different organizations in the industry (locally and internationally) to obtain a better understanding of what is required from potential employers. The findings of the research were applied to enable the academy to compile a unique and industry-related programme. Various lecturers were involved in this project to ensure that all the elements of the programme were analyzed.

The programme, as compiled by the findings, was compared with similar programmes of other countries such as the USA, UK and Australia. This programme compared favourable regarding:

Outcome and assessment criteria;

Degree of difficulty; and

Notional learning time.

ARTICULATION OPTIONS

By structuring the programme within the SAQA guidelines learners will be able to articulate both horizontally and vertically to other programmes and institutions as equivalent qualifications offered by other institutions also follow these SAQA standards. Taking different subjects from different fields and from other faculties further enhances horizontal articulation.

However, such articulation is also greatly dependent on individual agreements between institutions, and Centurion Akademie is in the process of negotiating such agreements with other institutions as a matter of high priority.

MODERATION OPTIONS

Moderators need an appropriate qualification of at least two levels higher than the level they will be moderating.

Centurion Akademie appoints moderators and external examiners who are experts and specialists in applicable fields as assessors. They are appointed on a mutually agreed written contract. Examination papers and memoranda are given to the relevant person to evaluate before examinations. Scripts are marked by the examiners and then given to the relevant person for moderation. Papers of students who failed are referred to the relevant moderator for a final decision. Examiners and moderators confirm the final marks.

The external examiners and moderators evaluate every theory paper of the final examinations when the subject is completed. During their experiential learning period the learner`s evaluation forms (logbooks) are completed by the mentors from the industry and related organizations. Specialists and experts in the industry will assess the practical and experiential learning component on the completion thereof.

All assessors are required to be registered assessors by the appropriate ETQA.

CRITERIA FOR THE REGISTRATION OF ASSESSORS

N/A

REREGISTRATION HISTORY

As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2006; 2009; 2012; 2015.

NOTES

N/A

LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION:

NONE

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

NONE