SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION THAT HAS PASSED THE END DATE: 

Diploma: Management 
SAQA QUAL ID QUALIFICATION TITLE
35957  Diploma: Management 
ORIGINATOR
Institute of Administration and Commerce (The) 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
-   HEQSF - Higher Education Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
National Diploma  Field 03 - Business, Commerce and Management Studies  Generic Management 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  420  Level 6  NQF Level 06  Regular-Provider-ELOAC 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Passed the End Date -
Status was "Reregistered" 
SAQA 10105/14  2015-07-01  2018-06-30 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2019-06-30   2023-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification does not replace any other qualification and is not replaced by any other qualification. 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
According to a Human Sciences Research Council (HSRC) report on South African labour market trends and workforce needs - released on 25 August 1999 - most jobs that will be created between 1998 and 2003 are expected to be at the professional level. The report forecasts that the total employment of professionals is likely to rise by 10% (93 000 new positions) over this five-year period.

The employment of managers and artisans is also expected to show positive growth with rates of 6% and 4% (16 000 and 12 000 new positions) respectively. Employment of clerical/sales/service workers is expected to stay more or less constant over the period under review, while that of semi-skilled and unskilled workers is forecast to decline by 4%, which amounts to a loss of 71 000 jobs at this occupational level.

(Extract from report issued by Corporate Communications, HSRC, Pretoria, 25 August 1999)

People need to have a variety of skills and perspectives to gain competitive advantage in the changing world business environment and to achieve the best in their careers. The Institute of Administration and Commerce provides programmes that
  • Provide for the development of effective skills in leadership and management;
  • Provide an opportunity for people to be part of the national drive to improve the competitiveness of industry in South Africa and the SADC region

    The Diploma in Management allows learners to focus on key concepts of management that will directly examine the social relationships that link employees, customers, suppliers, investors, governments, unions and community members. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Depending on the curriculum selected, students should be aware that adequate language and numeracy skills are necessary for coping with the demands of the curriculum.

    Apart from the formal requirements, learners who register for entry into this qualification at level 5 should:
  • Have the information-gathering, analysis and presentation skills required at exit level 4 on the NQF.
  • Be able to comprehend what they have learned and to communicate it reliably, accurately, and comprehensively in the required medium of instruction.
  • Be able to begin to take responsibility for their own learning and its progress within a well-structured and managed learning environment.
  • Be able to evaluate their own performance. 

  • RECOGNISE PREVIOUS LEARNING? 
    N 

    QUALIFICATION RULES 
    N/A 

    EXIT LEVEL OUTCOMES 
    Subfield: Management
  • Level NQF6 - The competent learner will demonstrate an in-depth understanding of management as an integrated, interactive discipline making effective use of organisational resources according to best practice.

    Subfield: Statistics
  • Level: NQF6 - The competent learner can illustrate an elementary knowledge of statistical and related techniques, which are widely applicable in business administration.

    Subfield: Marketing
  • Level: NQF6 - The competent learner will be able to integrate marketing functions and variables into a cohesive plan and integrate the marketing plan into the overall strategic planning of the organisation.
  • Level: NQF6 - The competent learner will know the fundamental concepts of the Marketing Communications Mix, and be able to apply them.
  • Level: NQF6 - The competent learner will make effective marketing decisions, using information from marketing research.

    Subfield: Human Resources Management
  • Level: NQF6 - The competent learner can integrate and apply the knowledge already gained in human resources theory at strategic level.
  • Level: NQF6 - The competent learner will solve problems and achieve objectives when working with other people in an organizational context, demonstrating an understanding of human behaviour

    Subfield: Public Relations
  • Level: NQF6 - The competent learner will carry out a range of planning tasks involving the analysis, contextualisation and synthesis of written material dealing with actual communication problems; and devise an integrated, executable public relations plan.

    Subfield: Labour Relations
  • Level: NQF5 - The competent learner will apply the elementary labour relations principles and trends as described, in a business environment.
  • Level: NQF5 - The competent learner will apply labour relations principles and trends to a given work situation.
  • Level: NQF6 - The competent learner will apply the practical aspects of Labour Relations to given work situations.

    Subfield: Cost and Management Accounting
  • Level: NQF5 - The competent learner will show insight into the principles of Financial Management and Decision-making.
  • Level: NQF6 - The competent learner will be thoroughly familiar with the advanced aspects of managerial planning, control and decision-making.

    Subfield: Financial Accounting
  • Level: NQF5 - The competent learner can demonstrate a thorough knowledge of financial accounting principles and their application, together with an elementary knowledge of corporate financial accounting.
  • Level: NQF6 - The competent learner will demonstrate a thorough knowledge of financial accounting, including an advanced knowledge of corporate accounting as set out in the relevant statutes (Companies Act, Close Corporations Act) and statements and guidelines of generally accepted accounting practice.

    Subfield: Administrative Practice
  • Level: NQF6 - The competent learner will be thoroughly conversant with current legal and administrative principles for the proper administration of a company and close corporation and for the proper directing of a company.
  • Level: NQF6 - The competent learner will demonstrate a thorough understanding of the current legal provisions concerning Companies and Close Corporations.

    Subfield: Income Tax
  • Level: NQF6 - The competent learner will demonstrate a working knowledge of the current law relating to taxation and its practical application to companies, close corporations, partnerships and individuals.

    Subfield: Internal Auditing
  • Level: NQF6 - The competent learner will carry out an in-depth, independent review and evaluation of the effectiveness and efficiency with which managerial responsibilities are being carried out, and will conduct an independent appraisal of financial, operational, and support activities focused on providing a protective and constructive service to management. 

  • ASSOCIATED ASSESSMENT CRITERIA 
    Subfield: Management

    Level NQF6
  • Effectively and efficiently use all available resources in order to maximise the organisation`s survivability, growth (future expansion), profitability.
  • Demonstrate an understanding of the key role played by the chief executive officer in an organisation
  • Apply organisation development (OD) principles with a view to the long-term transformation of the organisation to improve its effectiveness and adaptability.
  • Establish the extent to which the organisation has met its goals and the identification of areas which have the potential for improvement .
  • Demonstrate an understanding that the basis of all management decision-making is the access to and the use of operational and strategic information.
  • Identify and discuss issues of significance which affect the majority of organisations in Southern Africa in the present and foreseeable future.


    Subfield: Statistics

    Level: NQF6
  • Collection and presentation of numerical information
  • Business calculations
  • Numerical measures of description
  • Probability
  • Sampling
  • Hypothesis testing
  • The chi-square test
  • Index numbers
  • Regression analysis
  • Time series analysis


    Subfield: Marketing

    Level: NQF6
  • Demonstrate an understanding of the strategic side of marketing management
  • Analyse marketing situations logically and effective
  • Formulate and evaluate alternative strategies to solve marketing problems
  • Select and implement the chosen alternatives
  • Prepare a marketing plan

    Level: NQF6
  • Demonstrate an understanding of what constitutes promotion and its component parts
  • Demonstrate an understanding of how the consumer of goods, services, and ideas is exposed to and actively utilises communication from all elements of the marketing mix.
  • Demonstrate an understanding of the concept of market segmentation
  • Discuss the application of competitive positioning
  • Establish promotional objectives after due consideration of relevant factors.
  • Demonstrate an understanding of financial issues surrounding promotion.
  • Assess budgeting methods critically.
  • Demonstrate an understanding of the elements of the advertising campaign, and be able to outline them.
  • Develop a creative strategy.
  • Critically evaluate creative execution of advertisements.
  • Analyse the range of media resources available.
  • Demonstrate an awareness of cost factors when discussing the choice of media.
  • Be familiar with the elements that influence media strategy:
  • Demonstrate an understanding of media scheduling and be able to describe it by making use of suitable examples.
  • Understand and be able to describe the methods used to test the effectiveness of advertising.
  • Know how and when copy testing of advertisements is done,
  • Understand the use of test markets and studies done to test the effectiveness of advertising when tracking product movement.
  • Know the difference between push and pull techniques.
  • Describe push and pull techniques and know when to use them.
  • Demonstrate an understanding of the concepts of personal selling and sales management.
  • Demonstrate knowledge of advertising organisations.
  • Distinguish between internal and external public relations.
  • Demonstrate a basic understanding of the economic, social and legal constraints of advertising

    Level: NQF6
  • Identify the marketing problem from a given situation or scenario and to formulate the appropriate marketing research problem/opportunity.
  • Discuss the marketing research process and identify the various survey errors which can occur in each of these phases.
  • Discuss the role of the various related marketing and marketing research institutions in the marketing research environment.
  • Detect and evaluate the appropriate sources of secondary data to a marketing research problem/opportunity.
  • Apply the correct research procedure i.e. data collection method (e.g. telephone survey) and research design (e.g. exploratory-) to any possible marketing research situation or scenario.
  • Discuss the various errors affecting experimental results. Explain also the various experimental designs in marketing research.
  • Differentiate amongst the different types of sampling procedures and explain the various methods of sampling determination.
  • Critically evaluate a given questionnaire by recommending various improvements. Design an elementary questionnaire given a certain marketing scenario/objectives using the various types of questions e.g. Likert scale, Semantic differential scale.
  • Explain the process of data processing.
  • Interpret a set of given data.
  • Discuss the basic conditions applicable when it comes to communicating the results


    Subfield: Public Relations

    Level: NQF6
  • Relate relevant aspects of the way a particular society is structured, as well as how it functions, to a case study.
  • Demonstrate the ability to appropriately use various media of mass communication in the execution of a particular public relations plan.
  • Demonstrate an understanding that corporate advertising may be effectively employed as part of an overall public relations plan.


    Subfield: Human Resources Management

    Level: NQF6
  • Apply, discuss, compare and relate the strategic role of the human resources function as an integral, essential organisational input and contributor to overall effectiveness and efficiency.
  • Demonstrate an understanding of the essential need for organisational leadership and management
  • Demonstrate, combine and relate the interdependence of the development and labour relations functions with human resources management.
  • Analyse the critical managerial responsibility of managing performance.
  • Examine the role of HR in the process of performance management.
  • Analyse and discuss the necessity for and impact of change from both external and internal sources, nationally, regionally and internationally, on the nature of work; globalisation; the environment; the organisation; technology; management; the individual; motivation and performance.
  • Demonstrate an understanding of the interface between the employee and the organisation.

    Level: NQF6
  • Explain the meaning and nature of Organisational Behaviour.
  • Provide an introduction to a behavioral approach to management.
  • Be aware of the complex nature of the individual in work organisations.
  • Explain main influences on behaviour in work organisations and the nature of behavioural science.
  • Outline the individual`s contribution to the organisation and the factors affecting behaviour and performance.
  • Investigate personalities and human behaviours and compare attitudes.
  • Analyse perception
  • Explain the learning process
  • Use problem solving techniques
  • Demonstrate the need for better job designs
  • Explain intrinsic and extrinsic job factors
  • Define job satisfaction and discuss the importance thereof
  • Analyse the concept of participative management
  • Discuss stress and the desire to succeed
  • Identify sources of stress in the work environment.
  • Analyse motivation and the effects on the employee in the organisation.
  • Determine goal setting
  • Identify reinforcements
  • Analyse the relationship between money motivation
  • Identify the relationship process and compare the relationship between directing and leading
  • Demonstrate an understanding of the role of communication in the working environment
  • Explain the meaning and nature of groups.
  • Define small groups and demonstrate and understanding of the nature of intergroup behaviour.
  • Analyse the diverse factors that arise as a result of organisational change and to investigate the principles of organisational development.
  • Linking management theory to practice
  • Demonstrate an understanding of ethical issues


    Subfield: Labour Relations

    Level: NQF5
  • Demonstrate an understanding of the background and development of industrial relations in South Africa
  • Demonstrate an understanding of the legislative framework governing the employment relationship in South Africa
  • Provide definitions of labour relations terms
  • Demonstrate a general understanding and application of grievances procedures and disciplinary codes
  • Identify key role players in the labour relations arena in South Africa

    Level: NQF5
  • Demonstrate an understanding the interaction and processes within the labour relationship
  • Demonstrate an understanding of factors regulating the interaction of labour relationships
  • Demonstrate an understanding of external influences on the labour relationship
  • Demonstrate an understanding of different approaches to the labour relationship
  • Demonstrate a basic understanding of the labour relations systems of countries outside South Africa
  • Demonstrate an understanding of the principles of labour economics
  • Demonstrate an understanding of the general principles and practices of collective bargaining
  • Demonstrate an understanding of the practice of collective bargaining in South Africa
  • Demonstrate an understanding of the principles and practice of negotiation
  • Demonstrate an understanding of the principles and practice of dispute settlement

    Level: NQF6
  • Demonstrate an understanding of collectivities in the South African economy
  • Demonstrate an understanding of organisational rights.
  • Demonstrate an understanding of labour legislation relating to strikes and lockouts
  • Demonstrate an understanding of the constitution and operation of workplace forums
  • Demonstrate an understanding of dispute resolution
  • Demonstrate an understanding of policies and procedures
  • Demonstrate an understanding of the principles and practices of industrial democracy


    Subfield: Cost and Management Accounting

    Level: NQF5
  • Demonstrate the ability to allocate and apportion overheads to calculate rates of recovery.
  • Use these rates to calculate recoveries, and know how to treat under- or over-recoveries.
  • Demonstrate the ability to prepare budgets resulting in the budgeted income statement and balance sheet
  • Demonstrate the ability to flex a budget
  • Evaluate the necessary capital budgets.
  • Identify revenue and cost curves and demonstrate ability to highlight marginal revenues and costs.
  • Compute prices using cost plus or other strategies.
  • Produce a cash flow statement from information available.
  • Identify the components of working capital and determine strengths and weaknesses in policy, which they could use to prepare a new policy.
  • List the types of capital and costs of debt
  • Demonstrate the ability to calculate marginal cost of capital
  • Discuss the effects of financial leverage.
  • Explain the different forms of finance available and to choose optimum components.

    Level: NQF6
  • Demonstrate an in-depth understanding of process costing.
  • Demonstrate an in-depth understanding of standard costing.
  • Demonstrate an in-depth understanding of transfer pricing.
  • Demonstrate an in-depth understanding of linear programming.
  • Demonstrate the ability to make decisions
  • Use cost data in decision-making.
  • Demonstrate an in-depth understanding of activity costing.


    Subfield: Financial Accounting

    Level: NQF5
  • Demonstrate an understanding of the framework for the preparation and presentation of financial statements
  • Demonstrate the ability to prepare partnership accounts
  • Describe the steps in the formation of juristic persons
  • Prepare financial statements of close corporations and companies for management and publication in compliance with the statutory requirements

    Level: NQF6
  • Demonstrate an understanding of the conceptual framework of accounting
  • Account for investments
  • Prepare advanced financial statements, including cash flow statements
  • Prepare group financial statements:
  • Account for acquisitions, mergers, amalgamation and reconstructions
  • Demonstrate knowledge of transactions of a special nature.
  • Account for instalment (credit agreement) transactions (including allocation of profit and treatment of deferred taxation).
  • Carry out accounting transactions under conditions of changing prices
  • Analyse and interpret financial statements
  • Demonstrate that they are keeping abreast of current developments in accounting and reporting


    Subfield: Administrative Practice

    Level: NQF6
  • Form and administer a close corporation
  • Form and administer companies

    Level: NQF6
  • Demonstrate a detailed knowledge of the Companies Act, the Close Corporations Act and the Insider Trading Act
  • Apply knowledge of relevant legislation to practical situations in the formation and management of corporate bodies
  • Provide suitable advice to corporate bodies about legislative issues affecting their operation


    Subfield: Income Tax

    Level: NQF6
  • Demonstrate a clear and in-depth understanding of the law governing Taxation in South Africa.
  • Determine the normal tax payable by a tax payer
  • Demonstrate an understanding of the procedure for preparing tax computations and lodging tax returns, taking into account the requirements of the Commissioner for the South African Revenue Service.
  • Demonstrate a clear understanding of the principles of fringe benefit tax
  • Demonstrate a clear understanding of the principles of the taxation of benefits on retirement, death and resignation


    Subfield: Internal Auditing

    Level: NQF6
  • Probe into the activities of the undertaking on which the transaction records are based, and into the controls over these activities and records.
  • Carry out an assessment of the risk of error, on which the decision regarding the type and amount of audit checks required rests.
  • Demonstrate an understanding of the general principles of sampling.
  • Demonstrate an understanding of the specific reporting responsibilities of the internal auditor, mainly on information other than financial statements, prepared in accordance with generally accepted accounting practices.
  • Demonstrate an understanding of the importance of information processing as well as the controls and security techniques required within the IS facility.
  • Identify the unique areas of concern in computerised systems
  • Translate these concerns into clearly defined objectives of internal control
  • Identify the various techniques, which can be instituted to ensure that the objectives of internal control are met.


    Integrated assessment appropriately incorporated to ensure that the purpose of the qualifications is achieved

    Assessment is conducted in several ways:
  • Self-assessment which is carried out by the learners on a daily basis, and which improves the quality of learning and mastery;
  • Formative assessment by means of contact tuition during the course of their studies
  • Continuous assessment incorporating assignments.
  • Summative assessment by way of examinations at six monthly intervals

    The above provides for a holistic approach to assessment. 

  • INTERNATIONAL COMPARABILITY 
    N/A 

    ARTICULATION OPTIONS 
    IAC Preliminary Certificate in Management (NQF Level 4)
  • Open Access
  • Matric/Grade 12/Mature Age Exemption/RPL

    IAC Certificate in Management (NQF Level 5)
  • Matric/Grade 12/Mature Age Exemption/RPL
  • IAC Preliminary Certificate in Management

    IAC Higher Certificate in Management (NQF Level 5)
  • IAC Certificate in Management

    IAC Diploma in Management (NQF Level 6)
  • IAC Higher Certificate in Management

    In addition, there are articulation possibilities with other qualifications as indicated below:

    Subject-for-Subject Exemptions
  • Only students who have passed subjects at tertiary (post-Senior Certificate) level may apply for exemptions.
  • Only subjects examined by formal academic institutions such as universities, technikons or recognised professional bodies are considered, especially where an M+3 rating from the Human Sciences Research Council applies.
  • The examining body must be recognised by the IAC.
  • The examinations and syllabuses must be comparable both in standard and content.

    The following examining bodies are recognised:
  • Technikons (National Certificates, Diplomas and higher qualifications).
  • South African Universities (Bachelor Degrees and higher qualifications). (These universities should be affiliated to the South African Vice-Chancellors` Association - formerly the Committee of University Principals).
  • Specific recognised foreign universities, polytechnics or colleges.
  • The London Chamber of Commerce & Industry Examinations Board (LCCIEB)

    The following professional institutes are recognised:
  • Chartered Institute of Management Accountants (CIMA)
  • Institute of Bankers in South Africa (IBSA)
  • Institute of Certified Bookkeepers (Fellowship level) (ICB)
  • Institute of Chartered Secretaries and Administrators (CIS)
  • Institute of Marketing Management (IMM)
  • Institute of People Management (IPM)
  • Insurance Institute of Southern Africa (IISA)
  • South African Institute of Management (SAIM)

    Reciprocal arrangements exist with the bodies listed above.

    Exemptions are granted on a subject-for-subject basis.

    Subject exemptions must be applied for on the official IAC Subject Exemption Form and must be accompanied by:
  • Certified copies of detailed academic statements (indicating subject names, actual percentages/or an explanation of symbols)
  • The subject exemption fee(s). Exemptions will not be recorded until the student has paid the exemption fee(s).

    Note:
  • The IAC does not exempt from Level 3 (major) subjects.
  • The IAC reserves the right to request whatever information it may deem necessary to consider any subject exemption, and its decisions regarding exemptions are final.
  • The maximum number of subjects that can be exempted in a single IAC diploma is ten. NB: This exemption policy (subject-for-subject) is relevant to students with complete OR incomplete qualifications.
  • An exemption will NOT be granted where a student has written and failed the IAC examination and later claims exemption by virtue of a pass with another examining body unless permission has been obtained in writing from the Exemption Committee. 

  • MODERATION OPTIONS 
    Registration with the Financial Accounting Services SETA (FASSET) is pending. 

    CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    Criteria for the registration of assessors
  • A tertiary qualification with at least a fourth year in the discipline
  • Business/lecturing experience for at least five years in the discipline or field
  • At least two years` examining experience
  • Not lecturing to IAC students in the subject which he/she examines
  • Membership of the Professional Institutes in the appropriate discipline (where applicable)
  • Able to set examination papers in English
  • Available in the time cycles after the examination for marking/moderation
  • Where the examiner is an academic, the moderator should ideally be a practitioner and vice versa
  • Qualified as an assessor with the SETA (this will become a requirement, for 2003) 

  • REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2006; 2009; 2012; 2015. 

    NOTES 
    Income Tax is required for registration as an Accounting Officer. 

    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.