SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION THAT HAS PASSED THE END DATE: 

National Certificate: General Management 
SAQA QUAL ID QUALIFICATION TITLE
21167  National Certificate: General Management 
ORIGINATOR
Damelin 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
-   OQSF - Occupational Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
National Certificate  Field 03 - Business, Commerce and Management Studies  Generic Management 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  120  Level 5  Level TBA: Pre-2009 was L5  Regular-Provider-ELOAC 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Passed the End Date -
Status was "Registered" 		 SAQA 9900/00  2003-07-01  2006-06-30 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2007-06-30   2010-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification does not replace any other qualification and is not replaced by any other qualification. 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
To provide qualifying learners with the necessary skills to prepare learners to effectively and efficiently plan, structure and control any informal, small or medium-sized business enterprise 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
Learners who register for this qualification can:
  • Read, write and understand English
  • Perform basic calculations
  • Master studying techniques

    Recognition of prior learning:

    This qualification recognises, through the submission of portfolios of evidence, the formal/non-formal/informal prior learning which learners who register for the programme leading to the award of the qualification bring to the learning situation
    This qualification may be achieved in whole or in part through the recognition of prior learning 
    		•

    RECOGNISE PREVIOUS LEARNING? 
    Y 

    QUALIFICATION RULES 
    This qualification may be achieved in whole or in part through the recognition of prior learning 

    EXIT LEVEL OUTCOMES 
    Critical cross-field outcomes:
    1. Start up and run a small business in the informal sector, or a department in a small business
    2. Gain self-confidence to work effectively and efficiently in any business environment

    Specific outcomes:
    1. Oversee and monitor tasks delegated to subordinates in any business environment
    2. Implement administration systems and processes in any office environment
    3. Make the right business decisions regarding the use and cost of computers in any business environment 

    ASSOCIATED ASSESSMENT CRITERIA 
    Critical cross-field assessment:
    1. Develop own business plans that can be submitted to any bank


    Specific assessments:

    1).
  • Describe and explain the various functions of a superior
  • Identify the characteristics needed for a supervisor to be a successful leader
  • Understand and explain the origins of conflict in the workplace
  • Explain and understand the need to manage change
  • Define the four basic functions of management in terms of planning, leading, organising and controlling

    2).
  • Discuss the basic systems found in any office environment
  • Explain how to handle incoming and outgoing mail
  • Compile a notice to attend a meeting, the agenda and a set of minutes for a meeting
  • Handle a customer complaint or query in a satisfactory manner
  • Balance a simple petty cash journal
  • Make a bank deposit in the correct manner
  • Set up a filing system
  • Assess security risks in their own area of responsibility in the office

    3).
  • Understand how information systems can assist managers
  • Describe how information systems are used to collect, analyse and distribute data
  • Understand the processes involved in organising and managing information systems
  • Understand the basic computer jargon


    Integrated assessment:

    A balanced approach is used where trainers collect evidence not only by means of formal testing, but also by means of observation throughout the duration of the learning period. Assessment is not only done by assessors, but also by peers and the learners themselves

    Formative assessment:
    Continuous or Formative assessment that is used include:
  • Individual assignments
  • Group exercises
  • Tests
  • Presentations
  • Simulation and role play
  • Demonstration

  • Summative assessment:
    Summative assessments that are used to confirm that the learners have met the set standards include:
  • Examinations
  • Projects
  • Business plans 
    		•

    INTERNATIONAL COMPARABILITY 
    The National Certificate is recognised by the South African Institute for Management Scientists (SAIMS) 

    ARTICULATION OPTIONS 
    Articulation with qualifications offered at other institutions:
  • Some subjects compare with or are recognised by local and/or international institutions

    The qualification towards which the competent learner may proceed:
  • National Diploma in General Management

    Exit level outcomes articulating with other qualifications:
  • Not applicable 
    		•

    MODERATION OPTIONS 
    A system of second examiners within the institution will be used, together with a system of external examination at exit levels to the qualification. Where professional or statutory bodies are involved in determining the curriculum, they will also be involved in moderation 

    CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    Our own staff will be used as assessors in the manner accommodated within the quality management system of the institution and in accordance with ETQA requirements. This would also apply to outside assessors as well as external verifiers 

    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.