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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION: 

National Occupational Certificate: Mineral Beneficiation Process Controller (Preparation/ Concentration/ Hydrometallurgy/ Pyrometallurgy) 
SAQA QUAL ID QUALIFICATION TITLE
124365  National Occupational Certificate: Mineral Beneficiation Process Controller (Preparation/ Concentration/ Hydrometallurgy/ Pyrometallurgy) 
ORIGINATOR
Development Quality Partner - MQA 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
QCTO - Quality Council for Trades and Occupations  OQSF - Occupational Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
National Occupational Cert  Field 06 - Manufacturing, Engineering and Technology  Fabrication and Extraction 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  120  Not Applicable  NQF Level 04  Regular-ELOAC 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Registered  EXCO 0632/25  2025-06-03  2030-06-03 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2031-06-03   2034-06-03  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification replaces: 
Qual ID Qualification Title Pre-2009 NQF Level NQF Level Min Credits Replacement Status
64889  Further Education and Training Certificate: Mineral Processing  Level 4  NQF Level 04  137  Complete 
99427  Occupational Certificate: Mineral Beneficiation Process Controller (Material Handler)  Not Applicable  NQF Level 04  168  Complete 
99509  Occupational Certificate: Mineral Beneficiation Process Controller (Materials Preparer: Lump Ore)  Not Applicable  NQF Level 04  85  Complete 
99486  Occupational Certificate: Mineral Beneficiation Process Controller (Mineral Processor: Hydrometallurgy)  Not Applicable  NQF Level 04  113  Complete 
99506  Occupational Certificate: Mineral Beneficiation Process Controller (Mineral Processor: Smelting)  Not Applicable  NQF Level 04  100  Complete 
99512  Occupational Certificate: Mineral Beneficiation Process Controller (Mineral Processor: Calcining)  Not Applicable  NQF Level 04  100  Complete 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
Purpose:
The purpose of this qualification is to prepare a learner to operate as a Mineral Beneficiation Process Controller.

Mineral Beneficiation Process Controllers operate, monitor, and control the operation and operational efficiency of mineral beneficiation process plant, facilities, equipment, and related resources. The qualifying learner will know the functioning and operating requirements to achieve production targets, health, safety, environmental and security requirements, and will be able to control the plant productively and safely.

A qualified learner will be able to:
  • Ensure compliance with all Occupational Health, Safety and Environmental requirements to minimise the operational risk in a mineral beneficiation/solid-liquid separation plant.
  • Operate, monitor, and control mineral beneficiation and process plant, facilities, equipment, and related resources.
  • Troubleshoot process problems.
  • Communicate production targets effectively to manage the process.

    Qualifying learners will know how to operate, monitor, and control mineral beneficiation plant safely and competently. In addition, with this qualification, they can advance their careers within the Mining and Minerals Sector.

    Graduate attributes:
  • Honesty
  • Integrity
  • Punctuality
  • Time management
  • Self-motivation
  • Responsibility
  • Accountability
  • Interpersonal relations
  • Ethical behaviour
  • well organised
  • Self-confidence
  • Confidentiality

    Rationale:
    The ever-changing technology and demands exerted by globalisation require the workforce to have the requisite skills that will enable them to operate at the level of their counterparts, globally. "Minerals Beneficiation" in this context refers to the extraction of valuable minerals contained in mined ore and the production of related products, or enriched concentrates, for further processing or sale. Processes employed in the recovery of gold, platinum, uranium, base metals, coal, iron ore, diamonds, manganese etc. are provided for in this qualification. Recovery rates and cost implications relating to minerals extraction processes must be optimised to ensure the ongoing viability of the producer.

    The end products of these processes are metals or metal compounds that can be beneficiated in a wide variety of applications, for example:
  • Gold used for jewellery, currency, electronic components, dentistry.
  • Base metals like copper and aluminium for conductors, zinc for anti-corrosion coatings, cobalt for paint, and lead for battery poles.
  • Platinum group metals for jewellery and catalysts.
  • Mineral sand products (titanium etc.) for steel hardening, paint pigments and special alloys.
  • Lump Ore Beneficiation done to increase the grade of the ore to minimise the cost of subsequent transport and further processing.

    Production of these commodities is of tremendous benefit to the economy, as well as society, by way of local and foreign investments and the sale of products. Furthermore, due to innovation in the use of information technology in the mining industry, coupled with the need to comply with statutory and legislative requirements, a need has arisen to capacitate this qualification with the required knowledge and skills to cope with demands brought about by new technologies as well as statutory and legislative requirements. In addition, in terms of mining legislation, Mineral Beneficiation Process Controllers who are appointed must be qualified to comply with statutory and mandatory requirements.

    This qualification replaces Occupational Certificates which have reached their end of date registration on 2023 -06-30.

    Society will benefit from the qualification by the comfort of knowing that beneficiation processes are carried out by qualified learners who are conscious about safety of fellow workers and are aware of the impact of their actions towards the environment and the country at large. The sector will benefit from the qualification from being served by qualified Mineral Beneficiation Process Controllers who are proficient in their work, thus resulting in improved quality service, increased production levels and a safer working environment, contributing towards the growth of the economy, as well as society, by way of local and foreign investments and sale of products which will lead to building the economy of the country.

    One of the cornerstones of the National Development Plan is a focus on the further beneficiation of our mineral resources. This will require investment in new plants and there will be a need for additional Process Controllers.

    Typical learners for the qualification are employed in the Mining and Minerals Sector and will be qualified Plant Operators working in a metallurgical plant.

    The typical learning pathway in mineral processing and beneficiation operations would be to begin with:
  • Skills Programme(s) for Mineral Processing Plant Operators at NQF Level 2.
  • Optional (Control Room Operator, at NQF Level 3).
  • Qualification for Mineral Processing Plant Operator, at NQF Level 3.
  • Mineral Beneficiation Process Controller, at NQF Level 4.
  • Plant/Shift Foreman/Supervisor.
  • Plant Superintendent.

    The reflection on learning pathway towards qualifications in other Sub-Frameworks was identified as a possibility under diagonal articulation.

    Collaboration with relevant stakeholders:
  • Workplace Practitioners.
  • Assessors and moderators.
  • Private Training Providers.
  • Skills Development Facilitators.
  • Curriculum Development Specialist. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Recognition of Prior Learning (RPL):
    RPL for Access to Training:
    Learners may use the RPL process to gain access to training opportunities for a programme of learning, qualification, part-qualification, or skills programme if they do not meet the formal, minimum entry requirements for admission. RPL assessment provides an alternative access route into a programme of learning, qualification, part-qualification, or skills programme.

    Such an RPL assessment may be developed, moderated, and conducted by the accredited Skills Development Provider which offers that specific qualification/part qualification/skills programme. Such an assessment must ensure that the learner is able to display the equivalent level of competencies required for access, based on the NQF level descriptors.

    For exemption from modules through RPL, learners who have gained the stipulated competencies of the modules of a programme of learning, qualification, part-qualification, or skills programme through any means of formal, informal, or non-formal learning and/or work experience, may be awarded credits towards relevant modules, and gaps identified for training, which is then concluded.

    RPL for Access to the External Integrated Summative Assessment (EISA):
    Learners who have gained the stipulated competencies of the modules of a programme of learning, qualification, part-qualification, or skills programme through any means of formal, informal, or non-formal learning and/or work experience, may be awarded credits towards relevant modules, and gaps identified for training, which is then concluded.

    A valid Statement of Results is required for admission to the EISA in which confirmation of achievement is provided that all internal assessment criteria for all modules in the related curriculum document have been achieved.

    Upon successful completion of the EISA, RPL learners will be issued with the QCTO certificate for the qualification, part-qualification, or skills programme. Quality Partners are responsible for ensuring the RPL mechanism and process for qualifications and part-qualification is approved by the QCTO.

    Entry Requirements:
  • An NQF Level 3 qualification with Communication and Mathematics.
    Or
  • An NQF Level 3 Intermediate Occupational Certificate Mineral Processing Plant Operator (Part of pack). 

  • RECOGNISE PREVIOUS LEARNING? 

    QUALIFICATION RULES 
    This qualification is made up of compulsory Knowledge, Practical Skill and Work Experience Modules:

    Knowledge Modules:
  • 313912-000-01-KM-01: Occupational Health, Safety, and Environment, NQF Level 4, 8 Credits.
  • 313912-000-01-KM-02: Mineral Beneficiation, NQF Level 4, 8 Credits.
  • 313912-000-01-KM-03: Plant Management, NQF Level 4, 8 Credits.
  • 313912-000-01-KM-04: Supervision, NQF Level 4, 8 Credits.
    Select One (1) Module from Category A
  • 313912-000-01-KM-05: Mineral Preparation, NQF Level 4, 16 Credits.
  • 313912-000-01-KM-06: Mineral Concentration, NQF Level 4, 16 Credits.
  • 313912-000-01-KM-07: Hydrometallurgy, NQF Level 4, 16 Credits.
  • 313912-000-01-KM-08: Pyrometallurgy, NQF Level 4, 16 Credits.

    Total number of credits for Knowledge Modules: 48

    Practical Skill Modules:
  • 313912-000-01-PM-01: Monitor Occupational Health, Safety, and Environmental Compliance, NQF Level 4, 8 Credits.
    Select One (1) Module from Category A
  • 313912-000-01-PM-02: Operate, Monitor, and Control Preparation Plant and Equipment, NQF Level 4, 24 Credits.
  • 313912-000-01-PM-03: Operate, Monitor, and Control Concentration Plant and Equipment, NQF Level 4, 24 Credits.
  • 313912-000-01-PM-04: Operate, Monitor, and Control Hydrometallurgical Plant and Equipment, NQF Level 4, 24 Credits.
  • 313912-000-01-PM-05: Operate, Monitor and Control Pyrometallurgical Plant and Equipment, NQF Level 4, 24 Credits.

    Total number of credits for Practical Skill Modules: 32

    Work Experience Modules:
    Select One (1) Module from Category A
  • 313912-000-01-WM-01: Preparation Plant Operations, NQF Level 4, 40 Credits.
  • 313912-000-01-WM-02: Concentration Plant Operations, NQF Level 4, 40 Credits.
  • 313912-000-01-WM-03: Hydrometallurgical Plant Operations, NQF Level 4, 40 Credits.
  • 313912-000-01-WM-04: Pyrometallurgical Plant Operations, NQF Level 4, 40 Credits.

    Total number of credits for Work Experience Modules: 40 

  • EXIT LEVEL OUTCOMES 
    1. Conduct risk assessments in process operations and identify appropriate actions to deal with deviations and mitigate risks.
    2. Apply mineral processing fundamental knowledge to operate, monitor, and control the plant.
    3. Apply mineral processing technique to operate, monitor, and control the plant.
    4. Coordinate troubleshooting activities carried within the mineral processing plant.
    5. Facilitate communication process within the operation of the mineral processing plant. 

    ASSOCIATED ASSESSMENT CRITERIA 
    Associated Assessment Criteria for Exit Level Outcome 1:
    ELO 1: Conduct risk assessments in process operations and identify appropriate actions to deal with deviations and mitigate risks.
  • Apply fundamental knowledge and understanding of problem-solving, occupational health, safety, and the environmental requirements, context-specific mineral processing, process plant operation, monitoring and control, and statutory, regulatory, and organisational compliance.
  • Validate descriptions of typical hazard identification and risk assessment systems and processes and indicate how these systems are applied at the learners' work site.
  • Identify and describe all the hazards given in a relevant mineral beneficiation process and include an explanation of what actions must be taken to mitigate the associated risks.
  • Demonstrate the physical ability to conduct risk assessments in mineral processing environments following all the required procedures and standards.

    Associated Assessment Criteria for Exit Level Outcome 2:
    ELO 2: Apply mineral processing fundamental knowledge to operate, monitor, and control the plant.
  • Apply fundamental knowledge and understanding of problem-solving, occupational health, safety and the environmental requirements, context-specific mineral processing, process plant operation, monitoring and control, and statutory, regulatory, and organisational compliance.
  • Carry out plant operation, monitoring, and control functions, in accordance with requirements.
  • Identify and describe the implications and consequences of identified deviations; and remedial action required.
  • Complete and analyse sampling in accordance with requirements.
  • Identify and report defects, damage, or deviations; shut down or isolate the plant, or section of the plant and/or equipment in a safe manner if required.
  • Identify and report changes in occupational health, safety, environment, or operating conditions in accordance with statutory, regulatory, and organisational requirements.
  • Apply continuous risk assessment.
  • Carry out communication and reporting activities, as required.

    Associated Assessment Criteria for Exit Level Outcome 3:
    ELO 3: Apply mineral processing technique to operate, monitor, and control the plant.
  • Apply fundamental knowledge and understanding of problem-solving, occupational health, safety and the environmental requirements, context-specific mineral processing, process plant operation, monitoring and control, and statutory, regulatory, and organisational compliance.
  • Carry out plant operation, monitoring, and control functions, in accordance with requirements.
  • Describe the implications and consequences of identified deviations; and remedial action required.
  • Complete and analyse sampling, in accordance with requirements.
  • Identify and report defects, damage, or deviations; shut down or isolate the plant, or section of the plant and/or equipment in a safe manner if required.
  • Identify and report changes in occupational health, safety, environment, or operating conditions, in accordance with statutory, regulatory, and organisational requirements.
  • Apply continuous risk assessment.
  • Carry out communication and reporting activities, as required.

    Associated Assessment Criteria for Exit Level Outcome 4:
    ELO 4: Coordinate troubleshooting activities carried within the mineral processing plant.
  • Assess the corrective and preventative actions implemented in the different sections of the plant.
  • Implement or undertake processes/ activities that evaluate that corrective and preventative actions are achieving the required objectives.
  • Update records and report coordinated actions/ responses.

    Associated Assessment Criteria for Exit Level Outcome 5:
    ELO 5: Facilitate communication process within the operation of the mineral processing plant.
  • Use oral and written communication channels to convey intended outcomes.
  • Communicate fluently and understandably, in accordance with requirements.
  • Communicate production targets effectively to manage the process.

    Integrated Assessment:
    Formative Assessments conducted internally.
    Formative assessments are conducted throughout the training of learners. A range of formal, non-formal, and informal ongoing assessment activities are used to focus on teaching and learning outcomes to improve learner attainment.

    Formative assessments are conducted continuously by the facilitator to feed into further learning, to identify strengths and weakness, and to ensure the learner's ability to apply knowledge, skills and workplace experience gained.

    Formative Assessments are conducted by the accredited Skills Development Provider (SDP), and a variety of ongoing assessment methods may be used, for example, quizzes, assignments, tests, scenarios, role play, interviews. Continuous feedback must be provided.

    Integrated Summative Assessments conducted Internally
    Integrated Assessment involves all the different types of assessment tasks required for a particular qualification, part-qualification, or occupational skills programme, such as written assessment of theory and practical demonstration of competence. To achieve this, the Internal Assessment Criteria (IAC) for all modules as found in the QCTO curriculum document must be followed.

    An accredited SDP should implement a well-designed, formal, relevant, final internal Summative Assessment strategy for all modules to prepare learners for the EISA. These assessments evaluate learning achievements relating to the achievement of each module of the relevant components of the qualification, part-qualification, or skills programme.

    Internal Summative Assessments are developed, moderated, and conducted by the SDP at the end of each module or after integration of relevant modules, e.g. applied knowledge tests, workplace tasks, practical demonstrations, simulated tasks/demonstrations, projects.

    The results of these final formal summative assessments must be recorded. These results, which include the Statement of Work Experience results, where applicable, contribute to the Statement of Results (SoR) that is a requirement for admission to the EISA. An SoR, using the template provided by the Quality Partner, is issued by the accredited SDP for qualifications and part-qualifications. The SDP must produce a valid Statement of Results for each learner, indicating the final result and the date on which the competence in each module, of each component, was achieved. Learners are required to produce this SoR, together with their ID document or alternative ID document, at the point of the EISA.

    External Integrated Summative Assessment (EISA)
    The Quality Partner is responsible for the management, conduct and implementation of the External Integrated Summative Assessment (EISA), in accordance with QCTO set standards. Competence in the EISA is a requirement for certificating a learner.

    For entrance into the EISA, the learner requires a valid Statement of Results issued by the accredited institution indicating:
    The attainment of all modules for the Knowledge, Practical and Work Experience modules.
    Or
    The attainment of all modules for the Knowledge and Application Components. 

  • INTERNATIONAL COMPARABILITY 
    International comparability was conducted with countries such as Australia and Zimbabwe. The choice of these two countries was influenced by the availability of learning programmes that covered competencies similar to those covered in the South African qualification.

    Australia
    Certificate IV in Resource Processing, offered by, amongst others, Central Regional TAFE and Ocurrio Pty Ltd.as one of the mining-related qualification. This qualification is aimed at personnel with several years' experience in mineral processing operations and wishing to progress their career into supervisory roles.

    Although not mandatory, ideally, to enter the qualification, learners must have C Grades in Year 11 English and Maths or equivalent and an Australian Certificate II or Certificate III qualification preferably with units of competency in the resource processing or minerals industry.

    This qualification reflects the role of individuals such as supervisors or team leaders, working in metalliferous processing facilities or coal preparation and treatment plants, who perform tasks involving a broad range of varied activities, most of which are complex and non-routine. They are responsible for the quantity and quality of the output of others, contribute to the development of technical solutions to non-routine problems, and apply safety management plans to the workplace.

    The qualification comprises 12 units of learning. 4 of these are core and 8 are electives that can be derived from Group A, B and C as illustrated below:
    Core Units
  • Communicate information.
  • Apply and monitor emergency preparedness and response systems in surface operations.
  • Apply, monitor and report on compliance systems.
  • Conduct safety and health investigations.

    Group A
  • Apply risk management processes.
  • Carry out the risk management process.

    Group B
  • Manage plant shutdown and restart.
  • Apply and monitor mine services and infrastructure systems.

    Group C
  • Support the learning and development of teams and individuals.
  • Coordinate workplace information systems.
  • Demonstrate leadership in the workplace.
  • Coordinate business operational plans.
  • Implement customer service strategies.
  • Develop personal work priorities.
  • Promote innovation in team environments.
  • Implement continuous improvement.
  • Implement and monitor WHS policies, procedures and programs.
  • Provide First Aid
  • Provide Advanced First Aid
  • Process and interpret data.
  • Analyse data and report results
  • Decommission plant.
  • Apply initial response First Aid.
  • Lead rescue teams.
  • Organise and monitor wharf/terminal operations.
  • Provide leadership in the supervision of diverse work teams.
  • Manage and coordinate spill response.
  • Commission/recommission plant.
  • Supervise work in confined spaces.
  • Contribute to assessment.
  • Plan assessment activities and processes.
  • Assess competence.
  • Participate in assessment validation.
  • Provide work skill instruction.

    Similarities:
  • All four core units and electives covering competencies such as risk assessment, managing the plant shutdown and re-start, monitoring processes, applying leadership skills to manage a team, applying and monitoring adherence to workplace health safety requirements, and time management, are all covered in the South African qualification.
  • Entry requirements in both qualifications are similar since; learners should have a qualification with mathematics or must have completed a qualification at a level lower.
  • The profile of targeted learners in both qualifications is similar. The qualifications are both aimed at learners with experience in mineral processing operations and wishing to progress their careers into supervisory roles.

    Differences:
  • These have been noted with duration, course structure, delivery mode, and assessment.
  • The South African qualification is offered over a year whilst the Australian qualification is offered over a period of 4 - 6 months, depending on the training provider's schedule.
  • The South African qualification comprises knowledge modules, practical skills modules and work experience modules. Although knowledge modules can also be offered through a blended mode, practical skills and work experience modules are offered through contact sessions.

    Differences:
  • Differences have also been noted with assessment for certification. Learners who undergo training against the South African qualification, over and above the formative assessment, they are required to sit for the final External Integrated Summative Assessment (EISA), in order to be awarded the qualification. The same does not apply with the Australian qualification. To be awarded the certificate, learners must present their project which has been endorsed (signed off) by the company's supervisor. This is similar to the South African Portfolio of Evidence (PoE) which is compiled by learners whilst undergoing work experience modules. The PoE within the South African context forms part of eligibility requirements for EISA.

    Zimbabwe
    Zimbabwe School of Mines offers a Mineral Processing Certificate of Competency over a year in two blocks (semesters). The qualification is aimed at individuals who are operating as Metallurgists or Lab Technicians, with relevant experience within the plant at supervisory level. Delivery is blended with online study and 3 weeks contact sessions and examinations at the campus towards the end of the block (semester).

    Outcomes covered in the qualification are listed below:
  • Ore handling.
  • Communication.
  • Sizing.
  • Concentration.
  • Dewatering.
  • Leaching and Adsorption.
  • Elution, Electrowinning, and Smelting.
  • Tailings Disposal.
  • Metallurgical Accounting.
  • Safety, Health and Environment.

    Similarities:
  • Outcomes listed above are similar to outcomes covered in the South African qualification.
  • Both qualifications are aimed at individuals in metallurgical operations, wanting to advance their learning and careers within metallurgical operations.
  • Duration of learning in both qualifications is a year of study.
  • The blended mode of delivery that is adopted by the Zimbabwean School of Mines is also applied in the delivery of knowledge modules covered in the South African qualification.
  • The same nomenclature is used in both qualifications. They are both Certificates.

    Differences :
  • These have been noted with qualifications' composition and to a greater extend, delivery mode.
  • The South African qualification is comprising knowledge modules, practical skills modules, and work experience modules, due to the limited information provided, the composition of the Zimbabwean qualification could not be established.
  • Although knowledge modules in the South African qualification are offered through a blended platform, the practical skills modules and work experience modules are offered extensively through contact sessions.
    Comparison regarding credits could not be established due to the lack of information in this regard.

    Conclusion:
  • The Australian and Zimbabwean qualifications used in this comparison are qualifications that are comparable in terms of content and complexity to this South African qualification.
  • The National Occupational Certificate contains strong elements of practical skills and work experience and meets the specific requirements of the South African mining environment. Considering this, the South African qualification is comparable to both qualifications from Australia and Zimbabwe in terms of level, scope qualifications, and competency. 

  • ARTICULATION OPTIONS 
    This qualification provides opportunities for the following articulation options.

    Horizontal Articulation:
  • National Occupational Certificate: Mine Shift Overseer, NQF Level 4.
  • National Certificate: Vocational, NQF Level 4.

    Vertical Articulation:
    Higher Occupational Certificate: Mine Overseer, NQF Level 5.

    Diagonal Articulation:
    Diploma in Engineering Technology in Extraction Metallurgy, NQF Level 6. 

  • NOTES 
    Additional Legal or Physical Entry Requirements:
    Legal requirements
    Meets organisational, legislated, and regulatory requirements to enter the training programme.

    Physical requirements:
    Meets organisational requirements.

    Criteria for the accreditation of providers
    Accreditation requirements, against which Skills Development Providers (SDP) and Assessment Centres, will be accredited, is found in the Curriculum Document, as listed below.

    Curriculum Title and Code: Mineral Beneficiation Process Controller: 313912-000-01-00.


    Encompassed Trade:
    None.

    Assessment Quality Partner (AQP)
    Mining Qualifications Authority (MQA). 

    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
    When qualifications are replaced, some (but not all) of their learning programmes are moved to the replacement qualifications. If a learning programme appears to be missing from here, please check the replaced qualification.
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



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