SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION: 

National Occupational Certificate: Road Transport Supervisor 
SAQA QUAL ID QUALIFICATION TITLE
122627  National Occupational Certificate: Road Transport Supervisor 
ORIGINATOR
Development Quality Partner-TETA 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
QCTO - Quality Council for Trades and Occupations  OQSF - Occupational Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
National Occupational Cert  Field 11 - Services  Transport, Operations and Logistics 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  120  Not Applicable  NQF Level 04  Regular-ELOAC 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Registered  EXCO 0426/24  2024-08-22  2029-08-22 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2030-08-22   2033-08-22  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification does not replace any other qualification and is not replaced by any other qualification. 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
Purpose:
The purpose of this qualification is to prepare a learner to operate as a Road Transport Supervisor.

A Road Transport Supervisor oversees the implementation and maintenance of road transport operations for the movement of freight from origin to destination (including reverse logistics) in accordance with stakeholder/customer and legislative requirements. This qualification serves as an introduction into a management position in this occupation.

A qualified learner will be able to:
  • Maintain staff and stakeholder relationships.
  • Manage a fleet of vehicles and maintain transport infrastructure.
  • Oversee legislative and budgetary compliance.

    Rationale:
    The need for this qualification resulted from the requirement to review and align an expired Occupational Certificate in Road Transport Manager qualification to meet new policy requirements. Additional changes were affected in terms of the level of the qualification, to better meet the needs of the industry and create a career path, the occupational title to better reflect the scope of coverage, and the number of credits required to allow for a more flexible delivery process with more exit points in the pathway.

    Transport operations refer to the activities involved in the movement of goods and animals (freight), or people using different modes of transport, from one location to another. It encompasses the planning, organization, implementation, and control of various processes and resources to ensure the efficient and effective movement of freight or individuals. In South Africa the main mean of transport for the movement of freight is by road, resulting in an increase in the demand for a qualified workforce to facilitate these processes. Road Transport Supervisors, with the appropriate knowledge and skills, are of critical importance in overseeing the implementation and maintenance of road transport operational control processes, to ensure their efficiency and effectiveness in the movement of freight.

    No other national qualification provides the requisite knowledge and skills for these road freight clerks is registered on the NQF.

    This qualification will benefit the road transport sector and the economy as qualified Road Transport Supervisors contribute to the efficient and effective delivery of freight. Efficient freight delivery helps businesses reach markets, fulfil customer demands, and enables them to participate in the supply chains. Effective road transport services contribute to cost savings for businesses. Streamlined logistics, shorter delivery times, and reliable transportation options reduce inventory costs, minimize stockouts, and improve overall operational efficiency. In addition, the road transport industry creates employment opportunities, both directly and indirectly, by supporting logistics companies, truck manufacturers, maintenance and repair services, fuel stations, and more. Robust road transport networks also promote economic growth by connecting regions and fostering regional development, thereby benefitting society.

    Typical learners of this qualification are those who have been working in road transport operations.

    Stakeholders from the road transport sector participated in the review of this qualification. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Recognition of Prior Learning (RPL):
    RPL for Access
    Learners may use the RPL process to gain access to training opportunities for this qualification, if they do not meet the formal, minimum entry requirements for admission. RPL assessment provides an alternative access route into a qualification.

    Such an RPL assessment may be developed, moderated and conducted by the accredited Skills Development Provider which offers this specific qualification. Such an assessment must ensure that the learner is able to display the equivalent level of competencies required for access, based on the NQF level descriptors.

    RPL for Exemption
    For exemption from modules through RPL, learners who have gained the stipulated competencies of the modules of a qualification, through any means of formal, informal or non-formal learning and/or work experience, may be awarded credits towards relevant modules, and gaps identified for training, which is then concluded.

    RPL for Credits
    Learners who have gained the stipulated competencies of the modules of this qualification, through any means of formal, informal or non-formal learning and/or work experience, may be awarded credits towards relevant modules, and gaps identified for training, which is then concluded.

    RPL for Access to the External Integrated Summative Assessment.
    A valid Statement of Results is required for admission to the EISA in which confirmation of achievement is provided that all internal assessment criteria for all modules in the related curriculum document have been achieved.

    Upon successful completion of the EISA/FISA, RPL learners will be issued with the QCTO certificate for the qualification. Quality Partners are responsible for ensuring the RPL mechanism and process for qualifications and part-qualification is approved by the QCTO.

    Entry Requirements:
    An NQF Level 3 qualification. 

    RECOGNISE PREVIOUS LEARNING? 

    QUALIFICATION RULES 
    This qualification is made up of compulsory Knowledge, Practical Skill and Work Experience Modules:

    Knowledge Modules
  • 132403-001-00-KM-01, Emotional Intelligence and Active Learning, Level 2, 3 Credits.
  • 132403-001-00-KM-02, Basics of Computers and Computing Systems, Level 2, 3 Credits.
  • 132403-001-00-KM-03, Principles of General Health, Fire Safety, and First Aid, Level 3, 4 Credits.
  • 132403-001-00-KM-04, Management, Communication, and Business Principles, Level 4, 3 Credits.
  • 132403-001-00-KM-05, Principles of Customer and Stakeholder Services, Level 4, 3 Credits.
  • 132403-001-00-KM-06, Incidents, Accidents, and Transport Risks, Level 3, 7 Credits.
  • 132403-001-00-KM-07, Legislation, Quality Control, and Quality Systems in Road Freight Transportation, Level 4, 5 Credits.
  • 132403-001-00-KM-08, Ethical Practices in Transport Administration, Level 4, 4 Credits.
  • 132403-001-00-KM-09, Road Transport Operations Management, Level 4, 4 Credits.
  • 132403-001-00-KM-10, Vehicle Costing and Budgeting, Level 4, 4 Credits.

    Total number of credits for Knowledge Modules: 40

    Practical Skill Modules
  • 132403-001-00-PM-01, Manage Human Resources, Credits 4, 4 Credits.
  • 132403-001-00-PM-02, Maintain Contracts (Service Level Agreements), Level 4, 4 Credits.
  • 132403-001-00-PM-03, Manage a Vehicle Fleet, Level 4, 6 Credits.
  • 132403-001-00-PM-04, Manage Road Transport Routing and Scheduling, Level 4, 7 Credits.
  • 132403-001-00-PM-05, Maintain a Road Transport Management System, Level 4, 5 Credits.
  • 132403-001-00-PM-06, Oversee Road Transportation Legislative Compliance, Level 4, 5 Credits.
  • 132403-001-00-PM-07, Report on Budgetary Execution, Level 4, 4 Credits.

    Total number of credits for Practical Skill Modules: 35

    Work Experience Modules
  • 132403-001-00-WM-01, Processes for Maintaining Staff and Customers Relationships, Level 4, 10 Credits.
  • 132403-001-00-WM-02, Processes for Maintaining a Fleet of Vehicles and Road Transport Infrastructure, Level 4, 25 Credits.
  • 132403-001-00-WM-03 Processes for Overseeing Legislative and Budgetary Compliance, Level 4, 10 Credits.

    Total number of credits for Work Experience Modules: 45 

  • EXIT LEVEL OUTCOMES 
    1. Maintain customers and staff relationships using ethical procedures to address any shortcomings found.
    2. Manage a fleet of vehicles and transport routing to adjust and apply common strategies to effect changes.
    3. Maintain transport infrastructure and track vehicle telematics to adjust and apply common strategies to effect changes.
    4. Oversee budgetary and legislative compliance to adhere to ethical standards and codes of conduct. 

    ASSOCIATED ASSESSMENT CRITERIA 
    Associated Assessment Criteria for Exit Level Outcome 1:
    ELO 1: Maintain customers and staff relationships using ethical procedures to address any shortcomings found.
  • Analyse and interpret performance appraisals in accordance with standard operating procedures.
  • Interpret Service Level Agreements in terms of customer/stakeholder requirements and in accordance with standard operating procedures.
  • Apply procedures and adhere to collective agreement specifications.

    Associated Assessment Criteria for Exit Level Outcome 2:
    ELO 2: Manage a fleet of vehicles and transport routing to adjust and apply common strategies to effect changes.
  • Determine and manage route scheduling operations in accordance with customer requirements.
  • Monitor and accurately report on driver adherence to route plans.
  • Determine load sequencing and distribution requirements in line with legislative and route schedule requirements.

    Associated Assessment Criteria for Exit Level Outcome 3:
    ELO 3: Maintain transport infrastructure and track vehicle telematics to adjust and apply common strategies to effect changes.
  • Optimise vehicle scheduling operations based on vehicle availability and trip schedules operations.
  • Correctly determine Infrastructure and resource requirements for road transport operations.
  • Correctly interpret and report on impact of vehicle telematics on transport operations.

    Associated Assessment Criteria for Exit Level Outcome 4:
    ELO 4: Oversee budgetary and legislative compliance to adhere to ethical standards and codes of conduct.
  • Correctly establish vehicle running and replacement costs are correctly established.
  • Accurately report on incidents and accidents and adhere to legislative requirements and standards.
  • Monitor road transportation operations and adherence to national and international legislative requirements is established.

    Integrated Assessment:
    Integrated Assessment involves all the different types of assessment tasks required for a particular qualification, such as written assessment of theory and practical demonstration of competence. To achieve this, the Internal Assessment Criteria (IAC) for all modules as found in the QCTO curriculum document must be followed.

    Formative Assessment
    Formative assessments are conducted throughout the training of learners. A range of formal, non-formal, and informal ongoing assessment activities are used to focus on teaching and learning outcomes to improve learner attainment.

    Formative assessments are conducted continuously by the facilitator to feed into further learning, to identify strengths and weakness, and to ensure the learner's ability to apply knowledge, skills and workplace experience gained.

    Formative Assessments are conducted by the accredited Skills Development Provider (SDP), and a variety of ongoing assessment methods may be used, for example, quizzes, assignments, tests, scenarios, role play, interviews. Continuous feedback must be provided.

    Summative Assessment
    An accredited SDP should implement a well-designed, formal, relevant, final internal Summative Assessment strategy for all modules to prepare learners for the EISA. These assessments evaluate learning achievements relating to the achievement of each module of the relevant components of the qualification.

    Internal Summative Assessments are developed, moderated and conducted by the SDP at the end of each module or after integration of relevant modules, e.g. applied knowledge tests, workplace tasks, practical demonstrations, simulated tasks/demonstrations, projects, case studies, etc.

    The results of these final formal summative assessments must be recorded. These results, which include the Statement of Work Experience results, where applicable, contribute to the Statement of Results (SoR) that is a requirement for admission to the EISA. An SoR, using the template provided by the Quality Partner, is issued by the accredited SDP for qualifications. The SDP must produce a valid Statement of Results for each learner, indicating the final result and the date on which the competence in each module, of each component, was achieved. Learners are required to produce this SoR, together with their ID document or alternative ID document, at the point of the EISA.

    The Quality Partner is responsible for the management, conduct and implementation of the External Integrated Summative Assessment (EISA), in accordance with QCTO set standards. Competence in the EISA is a requirement for certificating a learner. For entrance into the EISA, the learner requires a valid Statement of Results issued by the accredited institution indicating: The attainment of all modules for the Knowledge, Practical and Work Experience modules. 

  • INTERNATIONAL COMPARABILITY 
    This qualification was compared to United Kingdom and Australia.

    Worldwide, countries do not provide formal qualifications or have specific standards for the training of Road Transport Supervisors. Training programmes, however, do exist in the United Kingdom and in Australia in the fields of transport management and logistics and supply chain operations that include road transport operations. These two countries were therefore used for the international comparability exercise.

    United Kingdom
    The Chartered Institute of Logistics and Transport (CILT) in Northants, United Kingdom (UK) offers the Level 3 Certificate of Professional Competence for Transport Managers (Road Haulage) (Ofqual Qualification Number: 600/8041/3). The total duration is 141 hours. There are no entry requirements specified.

    To achieve this qualification Learners must complete the modules detailed below.

    RH-M1 Managing Business Operations
  • Business and Company Law.
  • Commercial Management.
  • Financial Management and Business Taxation.
  • Human Resources and Industrial Relations.
  • Marketing.
  • Managing Workplace Health and Safety.

    RH-M2 Managing Drivers
  • Driver Licensing and Training.
  • Drivers Hours and Records RH-M3 Managing Compliance and Risk.
  • Operator Licensing.
  • Traffic Accident Procedures.
  • Insurance.
  • Planned Preventative Maintenance.
  • Plating and Testing.
  • Weights and Dimensions.
  • Safe Loading and Transit.
  • Traffic Regulations and Speed Limits.

    RH-M4 Managing Transport Operations
  • Contracts and Conditions of Carriage.
  • Electronic Data.
  • Vehicle Selection.
  • Vehicle Costings.
  • Vehicle Taxation.
  • Permits and Methods of Operating.
  • Incoterms.
  • Frontier Crossings.
  • Customs Transit Systems.
  • Transport Documentation.
  • CMR (Convention on the Contract for the International Carriage of Goods by Road).
  • Budgeting.

    Similarities:
    The purpose and content of the two qualifications are similar.

    The CILT(UK) Level 3 Certificate is similar to the South African National Occupational Certificate in terms of approximate level, as a Level 3 Certificate in the UK is approximate to a Level 4 on the South African National Qualifications Framework (NQF). The Certificate also covers all aspects covered by the South African qualification.

    Differences:
    The UK Certificate differs from the South African qualification in terms of structure as it only comprises a knowledge component and the duration is much shorter than the South African qualification.

    Australia
    The Technical and Further Education institution in New South Wales (TAFE NSW), based in Sydney, Australia, offers the Certificate TLI30321 - Certificate III in Supply Chain Operations. The maximum study duration is 12 months and there are no entry requirements stated for this qualification.

    Packaging rules include a total of 14 units of competency comprising 2 core units, 4 units from one of the specialist elective Group A or Group B, plus 8 general elective units selected from the 76 elective units under Group C general elective units.

    Core units
  • Shift materials safely using manual handling methods.
  • Ensure the safety of transport activities (Chain of Responsibility).

    Group A: Logistics Operations
  • Secure cargo.
  • Load and unload goods/cargo.
  • Calculate mass, area and quantify dimensions.
  • Interpret Road maps and Navigate Pre-determined route.

    Group B: Warehousing Operations
  • Complete receival and despatch documentation.
  • Identify goods and store to specifications.
  • Organise receival and despatch operations.
  • Maintain stock control and receivals.

    Group C: General elective units (only relevant units are listed below)
  • Maintain financial records.
  • Organise workplace information.
  • Control records.
  • Deliver and monitor a service to customers.
  • Process customer complaints.
  • Maintain freight records.
  • Calculate mass, area and quantify dimensions.
  • Use communications systems.
  • Administer a fatigue risk management system.
  • Monitor the safety of transport activities (Chain of Responsibility).
  • Implement and monitor work health and safety procedures.
  • Lead a work team.
  • Identify major roads, services and attractions.
  • Use info technology devices in the workplace.
  • Implement and monitor environmentally sustainable work practices.

    Similarities
    The Australian Certificate III is similar to the South African National Certificate in terms of level as a Certificate III on the Australian Qualifications Framework (AQF) compares with an NQF Level 4 on the South African National Qualifications Framework (NQF). The South African qualification also covers some of the core units in both categories and all the electives listed of the Australian Certificate.

    Differences
    The Australian Certificate differs from the South African qualification in terms of structure as it does not include a work experience component. The South African qualification is also much more focussed than the Australian Certificate.

    Conclusion
    In general, the South African qualification compares well with the Australian Certificate in terms of level and duration. All the knowledge covered by the South African qualification is also covered by the Australian qualification in terms of electives.

    The South African qualification also compares well with the UK Certificate in terms of level. All the knowledge covered by the South African qualification is also covered by the United Kingdom qualification. 

  • ARTICULATION OPTIONS 
    This qualification provides opportunities for horizontal, vertical and diagonal articulation options.

    Horizontal Articulation:
  • National Occupational Certificate: Occupational Health and Safety Officer, NQF Level 4.
  • National Certificate: Vocational, Level 4.

    Vertical Articulation:
  • Higher Occupational Certificate: Road Incident Management Co-ordinator, NQF Level 5.

    Diagonal Articulation:
  • Higher Certificate in Management, NQF Level 5.
  • National Certificate: Vocational, Level 3. 

  • NOTES 
    Qualifying for External Assessment:
    To qualify for an external assessment, learners must provide proof of completion of all required knowledge and practical modules by means of statements of results and a record of completed work experience.

    Additional Legal or Physical Entry Requirements:
    None.

    Criteria for the accreditation of providers:
    Accreditation requirements, against which Skills Development Providers (SDP) and Assessment Centres, will be accredited, is found in the Curriculum Document, as listed below:

    The curriculum title and code: National Occupational Certificate Road Transport Supervisor: 132403-001-00-00.

    Encompassed Trade:
    None.

    Assessment Quality Partner (AQP)
    Development Quality Partner - Transport Education Training Authority (TETA). 

    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.