All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
REGISTERED QUALIFICATION: |
Occupational Certificate: Perishable Goods Department Coordinator |
SAQA QUAL ID | QUALIFICATION TITLE | |||
118732 | Occupational Certificate: Perishable Goods Department Coordinator | |||
ORIGINATOR | ||||
Development Quality Partner - W&RSETA | ||||
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY | NQF SUB-FRAMEWORK | |||
- | OQSF - Occupational Qualifications Sub-framework | |||
QUALIFICATION TYPE | FIELD | SUBFIELD | ||
Occupational Certificate | Field 11 - Services | Wholesale and Retail | ||
ABET BAND | MINIMUM CREDITS | PRE-2009 NQF LEVEL | NQF LEVEL | QUAL CLASS |
Undefined | 54 | Not Applicable | NQF Level 03 | Regular-ELOAC |
REGISTRATION STATUS | SAQA DECISION NUMBER | REGISTRATION START DATE | REGISTRATION END DATE | |
Registered | SAQA 097/22 | 2022-02-03 | 2027-02-03 | |
LAST DATE FOR ENROLMENT | LAST DATE FOR ACHIEVEMENT | |||
2028-02-03 | 2031-02-03 |
In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise. |
This qualification does not replace any other qualification and is not replaced by any other qualification. |
PURPOSE AND RATIONALE OF THE QUALIFICATION |
Purpose:
The purpose of this qualification is to prepare a learner to function as a Perishable Goods Department Coordinator. A Perishable Goods Department Coordinator coordinates staff and the supply of perishable goods, whilst controlling and maintaining compliance to cold chain, safety, and company standards. A qualified learner will be able to: Rationale: In the Wholesale and Retail sector, the function of the Perishable Goods Department Coordinator is critical to the performance of wholesalers and retailers in terms of food safety and cold chain compliance. This aspect has been identified by the sector as critical to customer health, safety, and satisfaction. This has been supported by stakeholders in various regions and endorsed in the stakeholder forums within the wholesale and retail industry. The typical learners identified for this qualification are Shelf Fillers and Cold Chain Replenishers in retail or wholesale stores. This qualification presents an opportunity for the learner to acquire competencies and the ability to attend to food safety and cold chain compliance as well as to attend to customers and resolve their queries, provide customer service, and build customer relationships to increase customer loyalty. The Perishable Goods Department Coordinator is responsible for cold chain and food safety compliance activities in retail and wholesale environments where fast moving consumer goods are subject to cold chain requirements. These competencies prepare the learner to gain access to senior sales process responsibilities and prepare learners for sales supervision and management in a wholesale or retail store. The industry motivated for a total credit value of 54 credits. The sector is characterised by high staff turnover that presents challenges to get Perishable Goods Department Coordinator work-ready in the shortest possible time. The perishable goods require adherence to strict time management therefore staff can only be released for scheduled training at suitable periods. The industry confirmed that the average learner can demonstrate competence in this period of time. |
LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING |
Recognition of Prior Learning (RPL):
RPL for access to the external integrated summative assessment Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of result or certifying a work experience record. Entry Requirements: The minimum entry requirement for this qualification is: |
RECOGNISE PREVIOUS LEARNING? |
Y |
QUALIFICATION RULES |
This qualification is made up of compulsory Knowledge, Practical Skill and Work Experience Modules:
Knowledge Modules Total number of credits for Knowledge Modules: 16 Practical Skill Modules Total number of credits for Practical Skill Modules: 16 Work Experience Modules Total number of credits for Work Experience Modules: 22 |
EXIT LEVEL OUTCOMES |
1. Attend to customers and handle queries.
2. Coordinate perishable goods displays, sales and compliance within legislated cold chain requirements. |
ASSOCIATED ASSESSMENT CRITERIA |
Associated Assessment Criteria for Exit Level Outcome 1:
Associated Assessment Criteria for Exit Level Outcome 2: Integrated Assessment: Integrated Formative Assessment The Skills Development Providers will use the curriculum to guide them on the stipulated internal assessment criteria and weighting. They will also apply the scope of practical skills and applied knowledge as stipulated by the internal assessment criteria. This formative assessment leads to entrance into the integrated external summative assessment. Integrated Summative Assessment The occupational qualification is assessed externally through an appropriate nationally standardised integrated summative assessment. An external integrated summative assessment, conducted through the relevant QCTO Assessment Quality Partner is required to issue this qualification. The external integrated summative assessment will focus on the exit level outcomes and associated assessment criteria. The external assessment will consist of a combination of a written assessment (paper or on-line) and the assessment of evidence produced during the workplace experience. The evidence produced during the workplace experience will be assessed at an approved assessment site. The written assessment will be conducted over a period of 3 hours at an approved assessment site. |
INTERNATIONAL COMPARABILITY |
This qualification has been compared with similar qualifications in the New Zealand Qualifications Authority (NZQA) and City & Guilds in the United Kingdom.
New Zealand New Zealand Certificate in Retail (level 3) (Reference 2235) includes basic health and safety and communication skills and techniques and organisational practices to influence customers and meet basic business needs in a retail environment which makes it broader and more generic than this qualification. In terms of the wholesale and retail sales environment, the New Zealand qualification comprises similar comparable standards including: United Kingdom The City & Guilds Level 3 National Vocational Qualification (NVQ) Certificate in Sales, on the Qualifications and Credit Framework (QCF) (City & Guilds Number: 6801) is broader than this qualification as it includes units relating to marketing, team leading, assisting customers in obtaining finances and self-management. In terms of the wholesale and retail environment, the City & Guilds certificate comprises of units relating to this qualification. Relating units include: Conclusion Both the New Zealand and City & Guilds qualifications have relevant focus in sales practices. This qualification compares favourably and is on par with the international comparison of other countries but has a more specific focus. |
ARTICULATION OPTIONS |
This qualification provides opportunities for horizontal and vertical articulation options.
Horizontal Articulation: Vertical Articulation: |
NOTES |
Qualifying for External Assessment:
To qualify for an external assessment, learners must provide proof of completion of all required knowledge and practical modules by means of statements of results and a record of completed work experience. Additional Legal or Physical Entry Requirements: Criteria for the accreditation of providers Accreditation of providers will be done against the criteria as reflected in the relevant curriculum on the QCTO website. The curriculum title and code are: Perishable Goods Department Coordinator: 522301-002-00-00 Encompassed Trade: This qualification encompasses the following trades as recorded on the NLRD: Assessment Quality Partner (AQP) LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION |
LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: |
NONE |
PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: |
This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here. |
NONE |
All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |