SAQA

All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.

SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED QUALIFICATION:

Occupational Certificate: Commercial Floor Cleaner

SAQA QUAL ID	QUALIFICATION TITLE
118713	Occupational Certificate: Commercial Floor Cleaner
ORIGINATOR
Development Quality Partner - Services SETA
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY			NQF SUB-FRAMEWORK
-			OQSF - Occupational Qualifications Sub-framework
QUALIFICATION TYPE	FIELD		SUBFIELD
Part-Qualification	Field 09 - Health Sciences and Social Services		Preventive Health
ABET BAND	MINIMUM CREDITS	PRE-2009 NQF LEVEL	NQF LEVEL	QUAL CLASS
Undefined	49	Not Applicable	NQF Level 01	Regular-ELOAC
REGISTRATION STATUS		SAQA DECISION NUMBER	REGISTRATION START DATE	REGISTRATION END DATE
Registered		SAQA 107/22	2022-02-03	2027-02-03
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2028-02-03		2031-02-03

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This qualification does not replace any other qualification and is not replaced by any other qualification.

PURPOSE AND RATIONALE OF THE QUALIFICATION

Purpose:
The purpose of this part-qualification is to prepare a learner to function as the Commercial Floor Cleaner.

A Commercial Floor Cleaner cleans and maintains different types of floors surfaces in commercial environment. In addition, learner attributes (including communication) will be integrated in the learning process. Learners will have to prove competence of the above knowledge, skills, attitudes, responsibilities. And tasks imbedded in the exit level outcomes.

A qualified learner will be able to:

Plan and prepare to clean commercial floors.

Clean commercial floors

Rationale:
This part-qualification is important to address the skills of the current and future employees serving all forms of commercial enterprises. Many commercial entities draw commercial cleaners from a unique group of semi-literate people in the country. The employees are currently trained using unit standard from various qualifications but the occupation itself does not have focused and formalised training programme.

The need for formalisation of the qualification was emphasised by many role players that included Black Economic Empowerment Cleaning Association (BEECA), Professional Body for Environmental Hygiene (PBEH) and National Contract Cleaners Association (NCCA). The skills acquired by the qualified commercial cleaner will remain important boost for the multiple sectors.

The qualified employees will enhance commercial value offering and improve the customer experiences for most commercial cleaning offerings. The young people drawn into this sector will improve not only their cleaning skills but also serve the country broadly across different sectors. The skills gained can be used in various economic sectors to enhance hygienic working environment and improve health and safety standard in the commercial environment.

Opportunities for growth are abundant for many qualified people. Not only will they have a qualification that can very easily enable them to move horizontally as butlers amongst others but vertically into supervisory roles in many contracted commercial cleaning companies. This qualification will contribute to the full development of the learner within the commercial industry by providing recognition, further mobility, and transportability within the sector.

This part-qualification forms part of a suite of related qualifications in a commercial cleaning occupational pathway. Learners wishing to become a Commercial Cleaner can enrol for this qualification (Occupational Qualification: Commercial Cleaner, Level 1) or alternatively first enrol for the following part qualifications:

Commercial Kitchenette Cleaner Level 1.

Commercial Ablution Cleaner Level 1.

Above Surface Cleaner Level 1.

Should such a learner wish to, at a later stage, enrol for the Occupational Certificate: Commercial Cleaner he/she will be granted recognition for modules already completed (CAT). In a similar manner, learners will be able to move from the any of the part qualifications to the Commercial Cleaning pathway.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

Recognition of Prior Learning (RPL):

Learners will gain access to the part-qualification through RPL for Access as provided for in the QCTO. RPL Policy. RPL for access is conducted by accredited education institution, skills development provider or workplace accredited to offer that specific qualification/part qualification.

Learners who have acquired competencies of the modules of a qualification or part-qualification will be credited for modules through RPL.

RPL for access to the external integrated summative assessment:
Accredited providers and approved workplaces must apply the internal assessment criteria
specified in the related curriculum document to establish and confirm prior learning.
Accredited providers and workplaces must confirm prior learning by issuing a statement of result.

Entry Requirements:
The minimum entry requirement for this part-qualification is:

Open Access.

RECOGNISE PREVIOUS LEARNING?

QUALIFICATION RULES

This part-qualification is made up of compulsory Knowledge, Practical Skill and Work Experience Modules:

Knowledge Modules

811201-000-00-KM-01 Introduction to the World of Work, Level 1, 6 Credits

811201-000-00-KM-04 Commercial Cleaning Equipment, Chemicals and Consumables, Level 1, 5 Credits.

811201-000-00-KM-07 Basics of Cleaning Commercial Floor Surface, Level, 4 Credits.

Total number of credits for Knowledge Modules: 15

Practical Skill Modules

811201-000-00-PM-01 Complete Before Shift Duties, Level 1, 3 Credits.

811201-000-00-PM-06 Clean Floor Surfaces, Level1, 6 Credits.

811201-000-00-PM-07 Check and Confirm Completed Tasks, Level 1, 5 Credits.

Total number of credits for Practical Skill Modules: 14

Work Experience Modules

811201-000-00-WM-01 Procedures for Completing Before Shift Duties, Level 1, 4 Credits.

811201-000-00-WM-06 Procedures for Cleaning Floor Surfaces, Level 1, 10 Credits.

811201-000-00-WM-07 Procedures for Checking and Confirming Completed Tasks, Level 1, 6 Credits.

Total number of credits for Work Experience Modules: 20

EXIT LEVEL OUTCOMES

1. Prepare equipment and tools, chemicals, and consumables to clean commercial floors to specifications.
2. Complete cleaning of commercial floors to standard using cleaning principles and methods.

ASSOCIATED ASSESSMENT CRITERIA

Associated Assessment Criteria for Exit Level Outcome 1:

Don The PPE in compliance to professional appearance and safety requirements.

Select the tools and equipment in compliance to the assignment requirements for cleaning the commercial floors.

Conduct the inspection on equipment, tools, consumables, and chemicals record and report usage and additional stock requirements for commercial floor cleaning.

Associated Assessment Criteria for Exit Level Outcome 2:

Provide an explanation for functioning within workplaces to demonstrate a complete understanding of concepts and application within the work of work.

Demonstrate the use of equipment, tools, chemicals and consumables to understanding of their use, storage and functions to industry standards.

Clean the Cleaning of components of a kitchenette to comply to specifications and, cleaning procedures, and to conform to cleaning principles.

Complete the end of task duties to industry standard and storage requirements.

Keep the records for usage of chemicals and consumables, and their replenishment thereof for compliance to procedural requirements.

Integrated Assessment:
Learner competence must be demonstrated through a variety of options which can include formative assessment including but not limited to tests, case studies, problem solving assignments, projects and practical exercises. Learners are required to do an integrated summative assessment.

Integrated Formative Assessment:
The Skills Development Provider will use the curriculum to guide them on the stipulated internal assessment criteria and weighting. They will also apply the scope of practical skills and applied knowledge as stipulated by the internal assessment criteria. This formative assessment leads to entrance into the integrated External Summative Assessment.

Integrated Summative Assessment:
An External Integrated Summative Assessment conducted through the relevant QCTO Assessment Quality Partner is required for the issuing of this qualification. The External Integrated Summative Assessment will focus on the Exit Level Outcomes and Associated Assessment Criteria.

The external summative assessment will be conducted through an evaluation of practical tasks and theoretical questions at an assessment centre accredited by the QCTO and conducted by an assessor registered by the AQP.

INTERNATIONAL COMPARABILITY

This qualification was compared to the following international qualifications:
The international comparability exercise was undertaken to compare the current occupational Certificate: Commercial Cleaner with equivalent or related qualifications from specific countries in terms of their scope, levels and curriculum content. The purpose of this exercise is to compare this qualification against existing and comparable practice internationally. The exercise was conducted with two countries, namely: Australia and United States of America (USA).

Australia
In Australia, Victorian Skills Gateways offers Certificate 11 Cleaning (Commercial Cleaner). The scope of the training provides for a commercial cleaner who cleans offices, residential complexes, hospitals, schools, industrial work areas, industrial machines, construction sites and other commercial premises using heavy duty cleaning equipment.

The skills provided enable the Commercial cleaner to be able to: vacuuming carpets, curtains and upholstered furniture; cleaning, dusting and polishing furniture, fixtures and fittings; removing rubbish and recyclable material, and emptying containers, bins and trays; stripping wax from floors, re-waxing and polishing floor; cleaning and disinfecting laundry and bathroom fixtures, replenishing supplies and reporting defective plumbing fixtures; operating industrial vacuum cleaners to clean floors, work areas and machines; removing dust and dirt from ceilings, walls, overhead pipes and fixtures; applying acids and solvents to surfaces to remove stains and dirt; removing lint, dust, soot, oil, grease, sludge and other residues from machines, hulls and holds of ships, and interiors and exteriors of furnaces, boilers and tanks.

The certificate covers the large part of this qualification, but its scope extends beyond the RSA qualification. The RSA Commercial Cleaner does not do industrial cleaning, but the scope is limited to commercial environment like offices environment.

United States of America (USA)
In the USA, the New Skills Academy offers Home & Commercial Cleaning Certification programme. The programme is industry recognised certification that covers twenty-two (22) information packed modules completed online. On completion of the course the learners are required to pass a multiple-choice test, which covers all the twenty-two modules.

The programme covers amongst others the following skills: essential cleaning equipment; chemical safety; understand the job in detail; essential cleaning techniques and expected standards; cleaning products and protective clothing; the importance of effective kitchen cleaning; identify how to complete commercial kitchen cleaning to the highest standard; clean a bathroom and toilet area; hospital cleaning from areas you may need to clean to health and safety requirements; how office cleaning differs from residential cleaning and identify various techniques to effectively clean staff toilets; industrial cleaning, along with the difference between wet and dry industrial vacuum cleaners and how to keep safe when cleaning these environments, etc.

The defined modules are similar to those proposed in this qualification, however, the scope of the USA qualification extends beyond the scope of the Commercial Cleaner in the RSA. The differences are that the RSA qualification does not provide for industrial, domestic and cleaning of health facilities.

Conclusion
The qualifications analysed from these two countries are comparable to the RSA Occupational Certificate: Commercial Floor Cleaner. The minor exception is in the duration of the training programme, methods of delivery (online in USA) and scope of the training programme. The RSA part-qualification does not do glazing nor industrial cleaning. These specific skills are important for respective subsectors but source their own skills which in many ways are different from those of the Commercial Cleaner.

ARTICULATION OPTIONS

This part-qualification provides opportunities for horizontal and vertical articulation options.

Horizontal Articulation:

Occupational Certificate: Above Surface Cleaner, NQF Level 1.

Vertical Articulation:

Occupational Certificate: Laundry Worker, NQF Level 2.

NOTES

Qualifying for External Assessment:
To qualify for an external assessment, learners must provide proof of completion of all required knowledge and practical modules by means of statements of results and a record of completed work experience.

Additional Legal or Physical Entry Requirements:

None

Criteria for the accreditation of providers
Accreditation of providers will be done against the criteria as reflected in the relevant curriculum on the QCTO website.

The curriculum title and code are: Commercial Floor Cleaner: 811201-000-04.

Encompassed Trade:
This qualification encompasses the following trades as recorded on the NLRD:
This is not a trade qualification.

Assessment Quality Partner (AQP)
Services Sector Education and Training Authority (SSETA).

Parent Qualification

Occupational Certificate: Commercial Cleaner, NQF Level 1.

Related Part-Qualifications

Occupational Certificate: Commercial Kitchenette Cleaner, NQF Level 1.

Occupational Certificate: Commercial Ablution Cleaner, NQF Level 1.

Occupational Certificate: Above Surface Cleaner, NQF Level 1.

LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION:

NONE

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

NONE