All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
REGISTERED QUALIFICATION: |
Occupational Certificate: Quality Controller |
SAQA QUAL ID | QUALIFICATION TITLE | |||
117309 | Occupational Certificate: Quality Controller | |||
ORIGINATOR | ||||
Development Quality Partner - CHIETA | ||||
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY | NQF SUB-FRAMEWORK | |||
- | OQSF - Occupational Qualifications Sub-framework | |||
QUALIFICATION TYPE | FIELD | SUBFIELD | ||
Occupational Certificate | Field 06 - Manufacturing, Engineering and Technology | Manufacturing and Assembly | ||
ABET BAND | MINIMUM CREDITS | PRE-2009 NQF LEVEL | NQF LEVEL | QUAL CLASS |
Undefined | 173 | Not Applicable | NQF Level 04 | Regular-ELOAC |
REGISTRATION STATUS | SAQA DECISION NUMBER | REGISTRATION START DATE | REGISTRATION END DATE | |
Registered | SAQA 12129/20 | 2020-07-30 | 2025-07-30 | |
LAST DATE FOR ENROLMENT | LAST DATE FOR ACHIEVEMENT | |||
2026-07-30 | 2029-07-30 |
In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise. |
This qualification replaces: |
Qual ID | Qualification Title | Pre-2009 NQF Level | NQF Level | Min Credits | Replacement Status |
48794 | National Certificate in Quality Checking of Tyres and Tyre Components | Level 3 | NQF Level 03 | 134 | Complete |
PURPOSE AND RATIONALE OF THE QUALIFICATION |
Purpose:
The purpose of this qualification is to prepare a learner to operate as a Quality Controller. A Quality Controller conducts quality verification and/or validation of raw materials, work-in-progress and finished products/services to ensure compliance with legislation, standards (national and/or international), standard operating procedures (SOPs), protocols and customer requirements. A qualified learner will be able to: Rationale: Globally and in all economic sectors, companies and customers focus on quality. Customers expect high-quality products and services. The consistent focus on quality results in the reduction of waste and costs and continual monitoring of resources, processes and procedures ensures the quality of products and/or services. Therefore, the rationale of quality control is to reduce costs, waste and the likelihood of liability claims emanating from field recalls, which may lead to lawsuits. This qualification aims to provide learners, education and training providers and employers with the standards and competencies required to effectively participate in quality control activities in various sectors, processes and services. Typical learners to enrol for this qualification include those with workplace experience. This qualification can be used in the Recognition of Prior Learning (RPL) process to assess and recognise workplace skills acquired without formal education or training. The qualification describes the learning outcomes (the skills, knowledge and competencies) required to effectively perform the duties of a quality controller in the workplaces of various industries and service sectors. This qualification guides education and training providers to develop learning programmes. It guides employers to identify skills gaps and develop programmes for closing those skills gaps. Knowledge and skills include the verification of conformance and identification of non-conforming products and services to ensure that products and processes meet and maintain quality standards, customer, safety and legal requirements and all other quality-related requirements of both national and international standards. This qualification is intended to cover the requirements of small, medium and large enterprises where adjustments to processes and services are subject to quality control. Traditionally, Quality Controllers check, inspect, test, verify, validate, assess and/or give feedback on the status of processes, services and/or products without providing clear direction on appropriate adjustments and/or corrective actions to be taken. Knowledge of appropriate actions allows the Quality Controller to constructively contribute to correct the process/product. This qualification will enable learners to participate effectively in the quality control activities of various sectors. It is a stepping stone in the career path of quality assurance. Competent learners can assume employment as quality controllers and progress towards quality assurers, technical quality specialists and quality managers and find occupations in quality systems and processes in various sectors, such as services, hospitality, health, manufacturing, construction, information technology, etc. The following industry associations or professional bodies were consulted to provide feedback and comment on the qualification: |
LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING |
Recognition of Prior Learning (RPL):
RPL for Access to the External Integrated Summative Assessment: Accredited providers and approved workplaces must apply the internal assessment criteria specified in the related curriculum document to establish and confirm prior learning. Accredited providers and workplaces must confirm prior learning by issuing a statement of results or by certifying a work experience record. RPL for Access to the Qualification: Accredited providers and approved workplaces may recognise prior learning against the relevant access requirements. Entry Requirements: Or |
RECOGNISE PREVIOUS LEARNING? |
Y |
QUALIFICATION RULES |
This qualification is made up of the following compulsory Knowledge, Practical Skills and Work Experience Modules.
Knowledge Modules: The total number of credits for Knowledge Modules: 58. Practical Skill Modules: The total number of credits for Practical Skill Modules: 35. Work Experience Modules: The total number of credits for Work Experience Modules: 80. |
EXIT LEVEL OUTCOMES |
1. Continuously and rigorously performs quality control activities during input, process procedures and output products/services, ensuring conformance with specifications, prevention of non-conformance and improvement of procedures and product/service.
2. Gather, analyse and evaluate relevant in-process information, using statistical methods and trends to make recommendations for improvement. 3. Formulate recommendations and remedies to address deviations and implement necessary corrective action. 4. Understand, use and apply policies and procedures to maintain safety, legal compliance, quality and the environment. |
ASSOCIATED ASSESSMENT CRITERIA |
Associated Assessment Criteria for Exit Level Outcome 1:
Associated Assessment Criteria for Exit Level Outcome 2: Associated Assessment Criteria for Exit Level Outcome 3: Associated Assessment Criteria for Exit Level Outcome 4: Integrated Formative Assessment: The skills development providers will use the curriculum to guide them on the stipulated internal assessment criteria and weighting. They will also apply the scope of practical skills and applied knowledge as stipulated by the internal assessment criteria. This formative assessment leads to entrance into the integrated external summative assessment. Integrated Summative Assessment: An external integrated summative assessment, conducted through the relevant QCTO Assessment Quality partner, is required to issue this qualification. The external integrated summative assessment will focus on the Exit Level Outcomes and associated assessment criteria. The external summative assessment will be conducted through an evaluation of written theoretical assessment and practical tasks covering critical aspects in a simulated environment at an assessment site accredited by QCTO and conducted by a registered assessor. |
INTERNATIONAL COMPARABILITY |
International comparability was performed against the Indian Occupational Standards: QC Inspector Level 4. Second comparability was done against several training programs offered by the training division of the Sri Lanka Standards Institution.
India: The Occupational Standards (OS) for the QC Inspector (Level 4) falls within the automotive sector (sub-sector: Manufacturing Support). The description of the role of QC Inspector is: "inspecting the manufactured products as per the quality standards and implementation of corrective actions". The experience required for this qualification is 2-4 years in a quality or manufacturing department. This qualification includes: Aspects included in the above OS are: Sri Lanka: A selection of qualifications offered by the Sri Lanka Standards Institute was made based on the target group since levels are not specified. The comparability was done against the combination of the selected qualifications. The Certificate Course in Quality Management is aimed at undergraduates, graduates and school leavers to acquire knowledge and professional qualification to enter into the field of Quality Management and secure employment. The duration of this course is ten days' contact time and includes the following quality control aspects: Standardisation; Use of regulations and standards; Basic Concepts of Quality; Quality Control Techniques; Sampling; Quality Cost and Teamwork. The workshop for Quality Control for Product and Service Improvements is aimed at Quality Control personnel who are responsible for ensuring that all products or parts are constructed or repaired in accordance with approved procedures and specifications. The inspection process adopts a number of different methods inclusive of visual or specialised inspections or even detailed testing, depending on the severity of the situation. The duration of this workshop is 2 days and includes the following aspects: Concepts of Quality; Techniques for Discovery and Analysis of Quality Problems; Human Aspects in Quality; and Worker Participation in Quality. The Training Programme on Statistical Process Control (SPC), Sampling Techniques and Inspection for ISO 9001 Quality Management System: Significant progress can be made towards solving company problems and improving the quality of goods and services by using Statistical Process Control (SPC), Sampling Techniques and Inspection. This workshop gives participants the tools and problem-solving techniques to improve the quality and productivity of your organisations' products and services. The duration of this workshop is two days. Aspects included are: Concepts of Variation; Data Collection and Summarization; Basic Statistical Distributions; Control Charts; Process Capability Studies; Sampling Inspection; and Acceptance Sampling and Bulk Sampling. Workshop on Determination of Risks and Opportunities for Quality Management Systems: Risk-based thinking is a key concept that underpins ISO 9001:2015. Organisations must provide evidence that risks have been determined, considered, and where necessary, proportionate action was taken to address any risks and opportunities that may impact on the quality management system's ability to deliver its intended results. This course includes: Introduction to Risks and Opportunities; Risk Severity and Impact Analysis on the Performance of the Quality Management Systems; Management Approach in Risk Assessment; Risk Mitigation and Prevention; and Assignments and Practical Sessions. The Distance Learning Programme on Seven Quality Management Tools (Q7) for Problem Solving is aimed at learners who wish to develop their career in quality-related activities and personnel involved in production/processing and providing services. The course content includes: Check Sheets; Pareto Chart; Histograms and Graphs; Stratification and Flow Charts; Cause-and-Effect Diagram; Control Charts; Scatter Diagrams and Problem-Solving Processes. The Foundation Course in Quality Management (5 days) is aimed at junior managers, executives, supervisors and school learners who wish to develop their profession in Quality Management. It includes basic concepts of Quality Management, Total Quality Management (TQM), Standardisation, Service Quality, Sampling, Data collection and Summarisation, Quality Control Tools (Q7) and new seven management tools (N7), Kaizen Techniques, 5S Housekeeping Practices, Quality Circles, Teamwork, Problem Solving Process, Management Systems - ISO 9001, ISO 22000, ISO 14001, ISO 45001 and basic concepts of metrology. Other short courses offered by the Sri Lanka Standards Institute and which were used for comparability, are: No indication is given whether the above programmes include practical skills and it is assumed that these are theory-based training. Conclusion: The Occupational Certificate: Quality Controller compares well with the selected programmes offered by the Sri Lanka Standards Institute in terms of the content (theory) and covers similar aspects, though different terminology might be used. The comparison with the Indian qualification showed that the Occupational Certificate: Quality Controller includes a wider range of topics and more practical skills. |
ARTICULATION OPTIONS |
This qualification allows possibilities for both horizontal and vertical articulation.
Horizontal Articulation: Vertical Articulation: |
MODERATION OPTIONS |
N/A |
CRITERIA FOR THE REGISTRATION OF ASSESSORS |
N/A |
NOTES |
Qualifying for External Assessment:
In order to qualify for an external assessment, learners must provide proof of completion of all required modules by means of statements of results and work experience records including Foundational Learning Competence. Criteria for the Accreditation of Providers: Accreditation of providers will be done against the criteria as reflected in the relevant curriculum on the QCTO website. The curriculum title and code is: Quality Controller and 684305-000-00-00. Assessment Quality Partner: Related Part Qualification: |
LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: |
When qualifications are replaced, some (but not all) of their learning programmes are moved to the replacement qualifications. If a learning programme appears to be missing from here, please check the replaced qualification. |
NONE |
PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: |
This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here. |
NONE |
All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |