SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION: 

Diploma in Tourism Management 
SAQA QUAL ID QUALIFICATION TITLE
115529  Diploma in Tourism Management 
ORIGINATOR
University of Zululand 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
CHE - Council on Higher Education  HEQSF - Higher Education Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
Diploma (Min 360)  Field 11 - Services  Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  360  Not Applicable  NQF Level 06  Regular-Provider-ELOAC 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Reregistered  EXCO 0821/24  2019-12-17  2027-06-30 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2028-06-30   2033-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification does not replace any other qualification and is not replaced by any other qualification. 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
Purpose:
The Diploma in Tourism Management provides learners with vocational knowledge and skills required in the tourism industry. Learners will be able to utilise and apply operational skills and problem-solving techniques within tourism businesses or public tourism institutions. The qualification provides learners with hands-on skills.

Learners will also know operations in travel practices, and skills required to work in various sectors of the tourism industry, such as tourism events', travel agencies', tour operations', accommodation and airlines' businesses.

Rationale:
This qualification targets high school leavers and Technical and Vocational Education and Training (TVET) learners. Learners can pursue further studies following the pathway of a Diploma, Advanced Diploma, Postgraduate, Masters and Doctorate.

This qualification stems from the need for training learners to acquire sound knowledge and operational skills much needed in the tourism industry. Some of the learners cannot qualify to study towards a Bachelor qualification but aspire towards a tourism qualification. This qualification caters for such learners, in granting higher education access to South Africans, especially those from the rural areas.

The modules in this qualification help drive domestic tourism amongst the youth of South Africa and empower local communities' especially rural people to have an enhanced global knowledge from the tourism perspective.

Learners of this qualification will enter both the public and private tourism sectors as entry-level employees. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
Recognition of Prior Learning (RPL):
Recognition of Prior Learning (RPL) is possible for this qualification and applied per the institutional policy.

The Policy and Procedures for Recognition of Prior Learning (RPL) of the institution, is one of the critical mechanisms for achieving redress and equity and accelerating access.

This policy and set of procedures are for the following purposes and applies to this qualification:
  • Transfer of credits from one institution to another institution.
  • Admission to a learning qualification where the minimum requirements are insufficient. The learners can meet the requirements through Recognition of Prior Learning (excluding mature age exemption category of exemption for admission to undergraduate qualification).
  • Admission to the qualification with advanced standing or "Fast-tracking".

    A learner seeking Recognition of Prior Learning is required to do an assessment that recognises skills and knowledge as reflected holistically in the outcomes of the qualification.

    Procedures for the transfer of credits from another institution of higher education are as follows:
  • The learner applies for Recognition of Prior Learning to the Registrar's office in writing using the prescribed form.
  • The Registrar's office informs the Departments HOD to award such credits.
  • Present the request for transfer of credits to the relevant faculty for approval.
  • Upon approval, forward the application to the Senate for final approval.
  • Record the mark for modules transferred in the learner's record.

    Learners submitting for Recognition of Prior Learning are thoroughly briefed before the assessment and are required to submit a Portfolio of Evidence in the prescribed format assessed for formal recognition. While this is primarily a workplace-based qualification, evidence from other areas of endeavour can be introduced if pertinent to any of the exit level outcomes.

    Entry Requirements:
    The minimum entry requirement for this qualification is:
  • National Senior Certificate, NQF Level 4 granting access to Diploma studies.
    Or
  • National Certificate Vocational, NQF Level 4 granting access to Diploma studies.
    Or
  • Relevant Higher Certificate, NQF Level 5.
    Or
  • Relevant Advanced Certificate, NQF Level 6. 
    		•

    RECOGNISE PREVIOUS LEARNING? 
    Y 

    QUALIFICATION RULES 
    This qualification consists of the following compulsory modules at NQF Levels 5 and 6 totalling 390 Credits.

    Compulsory Modules, Level 5, 180 Credits:
  • Travel and Tourism Development 1A, 12 Credits.
  • Travel and Tourism Management 1A, 12 Credits.
  • Travel Practice 1A, 12 Credits.
  • Tourism Events Management A, 12 Credits.
  • Computer Literacy for Information Studies 1, 15 Credits.
  • Travel and Tourism Development 1B, 12 Credits.
  • Travel and Tourism Management 1B, 12 Credits.
  • Travel Practice 1B, 12 Credits.
  • Tourism Events Management B, 12, Credits.
  • Computer Literacy for Information Studies 2, 15 Credits.
  • Travel and Tourism Marketing A, 12 Credits.
  • Beginner's German 1, 15 Credits.
  • Travel and Tourism Marketing B, 12 Credits.
  • Beginner's German 2, 15 Credits.

    Compulsory Modules, Level 6, 210 Credits:
  • Travel and Tourism Development 2A, 12 Credits.
  • Travel and Tourism Management 2A, 12 Credits.
  • Travel Practice 2A, 12 Credits.
  • Travel and Tourism Development 2B, 12 Credits.
  • Travel and Tourism Management 2B, 12 Credits.
  • Travel Practice 2B, 12 Credits.
  • Travel and Tourism Development 3, 12 Credits.
  • Travel and Tourism Management 3, 12 Credits.
  • Travel Practice 3, 12, Credits.
  • Travel and Tourism Information Systems, 12 Credits.
  • Tourism Employability skills, 30 Credits.
  • Tourism Work Integrated Learning (TWIL), 60 Credits. 
    		•

    EXIT LEVEL OUTCOMES 
    1. Evaluate dynamic tourism trends in the global tourism environment.
    2. Critically evaluate and apply tourism development principles and practices in tourism destinations.
    3. Demonstrate the knowledge of operations in travel practices, and skills required to work in tourism events', travel agencies', tour operations' and airlines' businesses.
    4. Apply marketing, financial and basic strategic management principles in a tourism environment.
    5. Understand and demonstrate how to plan, organise, lead and control entrepreneurial ventures in tourism. 

    ASSOCIATED ASSESSMENT CRITERIA 
    Associated Assessment Criteria for Exit Level Outcome 1:
  • Describe the dynamic global tourism trends.
  • Identify and evaluate new tourism demands.
  • Assess emerging entrepreneurial opportunities.

    Associated Assessment Criteria for Exit Level Outcome 2:
  • Explain tourism development principles and practices.
  • Compare and evaluate tourism destinations and highlights of tourism best practices in these destinations.

    Associated Assessment Criteria for Exit Level Outcome 3:
  • Outline operational needs in travel practices.
  • Differentiate the skills required to work in tourism events', travel agencies', tour operations' and airlines' businesses.
  • Use reservation software in travel and tourism practices.

    Associated Assessment Criteria for Exit Level Outcome 4:
  • Assess tourism marketing concepts and skills.
  • Compile financial reports and evaluate business success based on the reports.
  • Evaluate tourism destination competitiveness based on strategic management principles.

    Associated Assessment Criteria for Exit Level Outcome 5:
  • Explain management processes of planning, organising, leading and controlling.
  • Apply management processes on case studies.
  • Simulate tourism business and events management processes.

    Integrated Assessment:
    The integrated assessment takes the form of an appropriate variety of assessment methods for example: written and oral tests, examinations, problem-solving assignments, projects, presentations, case studies, portfolios, visual diaries, journals, fieldwork and the assessment of competence through simulated and actual work-integrated learning. This variety of assessment methods increase assessment opportunities and encourage the academic success of the learners. It provides the opportunity for all learners to excel in one or more methods of assessment, creating a culture of success.

    To facilitate learning, and to establish the skills needed for practice and workplace learning, module assessments also make use of at least one case study. The case study deepens the learner's understanding of the module content and the link to practice.

    Evaluate learners by both an experiential learning site mentor and the appropriate academics across both the theory and WIL modules. The allocation of assessments across the modules and the WIL ensures adequate integration of the learning with the WIL. 
    		•

    INTERNATIONAL COMPARABILITY 
    This qualification compares to qualifications offered by international institutions. Learners graduating from this qualification can register for higher studies in these accredited international institutions. There is a possibility of vertical articulation from this qualification to an international Bachelor's qualification or horizontally articulating it to their Certificates/Diploma qualifications.

    Institution: Confederation of Tourism and Hospitality Schools.
    Country: United Kingdom.
    Title of qualification: Diploma in Tourism Management.
    Similarities: Just as the Confederation of Tourism and Hospitality Schools, this qualification comprises core Tourism Modules such as Tourism Management, Tourism Marketing, Travel Operations, Destination/Tourism Development/Sustainable Tourism.
    Differences: This qualification has infused Financial Management into the Travel and Tourism Management 2A Module, and Human Resource Management in Travel and Tourism Management 1B. There is also a Wil component in this qualification. Also, based on South Africa's unique employment situation (high level of unemployment); comprises Tourism Entrepreneurship and Tourism Employability Skills Modules, to enhance the learner opportunities in the labour market (Tourism Industry) and give them the necessary skills to kick-start their businesses after graduation, enhancing entrepreneurial activities in South Africa. 

    ARTICULATION OPTIONS 
    This qualification allows possibilities for both vertical and horizontal articulation.

    Horizontal Articulation:
  • Diploma in Hotel Management, NQF Level 6.

    Vertical Articulation:
  • Advanced Diploma in Tourism, NQF Level 7. 
    		•

    MODERATION OPTIONS 
    N/A 

    CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    N/A 

    NOTES 
    N/A 

    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. University of Zululand 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.