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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION THAT HAS PASSED THE END DATE: 

Diploma: Production Management 
SAQA QUAL ID QUALIFICATION TITLE
11123  Diploma: Production Management 
ORIGINATOR
Production Management Institute of Southern Africa (PMI) 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
Was CHE until Last Date for Achievement  HEQSF - Higher Education Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
National Diploma  Field 03 - Business, Commerce and Management Studies  Generic Management 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  120  Level 5  Level TBA: Pre-2009 was L5  Regular-Provider-ELOAC 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Passed the End Date -
Status was "Reregistered" 
SAQA 2663/05  2006-07-01  2006-07-01 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2007-07-01   2011-07-01  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification is replaced by: 
Qual ID Qualification Title Pre-2009 NQF Level NQF Level Min Credits Replacement Status
59020  Diploma: Production Management  Level 5  Level N/A: Pre-2009 was L5  240  Complete 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
The purpose and overall outcome of this programme is to equip the learner with the knowledge and skills necessary to manage the production process in a manufacturing or service environment at a junior and middle management level. To this end the programme provides instruction and practice in the theoretical and practical aspects of managing the production process. The programme builds on what has been learnt at the Certificate level.

Rationale for the Qualification

The Diploma in Production Management addresses the need for effective managers in manufacturing industry at the junior and middle management level. In addition it contributes to both regional and national goals by;
  • Providing access to knowledge and skills for individuals who have been disadvantaged in their access to higher education thus raising the skills level of the region and the nation.
  • Providing expertise in the management of the production/operations function across a broad range of industries thus aiding in the improvement of the productivity of these industries and contributing to national competitiveness.
  • Providing the learners with a pathway to achieving their potential thus contributing to the national goal of promoting life-long learning.
  • Providing the opportunity for learners to acquire the knowledge and skills to set up their own businesses thus contributing to the national goal of economic empowerment for previously disadvantaged individuals.
  • Accommodating the recognition of prior learning thus ensuring that the national goals of equity and fairness in access to higher learning are addressed.
  • The combination of theory and practice together with project work ensures that the learning is applied and that the learner is equipped with learning skills. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    The learner is assumed to be sufficiently competent in the language of instruction and to be competent in mathematics at a level sufficient to access the material of the qualification. The learner is also assumed to be familiar with a manufacturing environment either through his/her employment in such an environment or through the successful completion of the Certificate in Production Management at NQF level 5.

    Recognition of Prior Learning

    Prior learning is recognised on a component-by-component basis or in terms of the overall qualification. Any prior learning has to be relevant, sufficiently recent and at an appropriate level before it will be recognised as fulfilling the requirements for admission to the qualification or as a basis for exemption from a specific component of the qualification. In any event the maximum level of exemption from components of the qualification by virtue of prior learning is 50 %. 

    RECOGNISE PREVIOUS LEARNING? 
    Y 

    QUALIFICATION RULES 
    N/A 

    EXIT LEVEL OUTCOMES 
    Component 1 - The Management of the Production Process

    The focus in this component is on providing the learner with the competencies required to solve advanced problems of plant layout, materials and capacity management and the management of bottlenecks in the production process.

    Exit-level Outcome 1.1
    Demonstrate advanced understanding of plant layout and its problems.

    Competence is evident when the learner is able to;
  • Demonstrate understanding of the concept of line balancing.
  • Demonstrate knowledge of the techniques to balance assembly lines.
  • Demonstrate understanding of the effect of time on layout suitability.
  • Identify when a new layout is required.
  • Layout a simple assembly line.

    Exit-level Outcome 1.2
    Demonstrate understanding of the factors, which determine capacity and their impact on available capacity.

    Competence is evident when the learner is able to;
  • Demonstrate understanding of the factors, which determine capacity.
  • Utilise simple techniques for calculating available capacity.
  • Assess the effects of a change in any of the factors on the capacity available.

    Exit-level Outcome 1.3
    Demonstrate understanding of the basic principles and techniques for scheduling production.

    Competence is evident when the learner is able to;
  • Demonstrate understanding of the basic principles that underlie scheduling decisions.
  • Demonstrate understanding of the techniques that are used to schedule production.
  • Use scheduling techniques in simple single and multiple work centre examples.

    Exit-level Outcome 1.4
    Demonstrate understanding of the theory and practice of medium and long term production planning.

    Competence is evident when the learner is able to;
  • Demonstrate understanding of the principles underlying and the use in practice of Materials Requirements Planning (MRP).
  • Demonstrate understanding of the principles underlying Manufacturing Resources Planning (MRP II) as an integrated production management system.
  • Demonstrate understanding of the principles underlying Just-in-Time (JIT) manufacturing management systems.

    Exit-level Outcome 1.5
    Demonstrate understanding of the need to manage bottlenecks in the production process.

    Competence is evident when the learner is able to;
  • Identify the factors, which contribute to the occurrence of bottlenecks.
  • Explain the implications of the bottlenecks for the management of the production process.
  • Demonstrate understanding of the principles and techniques for managing bottlenecks.
  • Manage bottlenecks in the production process.

    Exit-level Outcome 1.6
    Demonstrate understanding of the significance of the internal and external relationships of the production/operations function.

    Competence is evident when the learner is able to;
  • Identify the internal relationships between the production function and other areas of the organisation.
  • Identify all the external relationships between the production function and other organisations.
  • Describe the supply chain for his/her organisation.
  • Demonstrate understanding of the impact, which the internal and external relationships have on the management of the production function.
  • Analyse the impact of internal and external relationships.


    Component 2 - Quality Management

    The focus in this component is on the management of quality with the emphasis quality management systems.

    Exit-level Outcome 2.1
    Demonstrate knowledge of advanced quality and process control techniques.

    Competence is evident when the learner is able to;
  • Able to apply advanced quality and process control techniques in the workplace.
  • Able to subject quality and other data to advanced analysis.

    Exit-level Outcome 2.2
    Demonstrate understanding of what is meant by Total Quality Management (TQM)

    Competence is evident when the learner is able to;
  • Demonstrate understanding of the principles which underlie Total Quality Management.
  • Demonstrate understanding of the philosophies which inform modern quality management practice.
  • Assist in the development of a quality philosophy for his/her organisation.
  • Show how quality assurance and quality control relate to Total Quality Management.

    Exit-level Outcome 2.3
    Demonstrate understanding of the requirements of internationally recognised quality management systems.

    Competence is evident when the learner is able to;
  • Demonstrate knowledge of the requirements of ISO 9000 and its derivatives.
  • Demonstrate knowledge of the requirements of ISO 14000 and OHSAS 18000.
  • Actively participate in the design, development and implementation of the above management systems.

    Exit-level Outcome 2.4
    Demonstrate understanding of the requirements of internationally recognised quality management systems.

    Competence is evident when the learner is able to;
  • Demonstrate an understanding of the economics of quality.
  • Identify and analyse the quality cost components.
  • Use the cost of quality to identify areas for improvement.
  • Use the cost of quality to measure the success of improvement initiatives.


    Component 3 - Logistics Management

    The focus in this component is on the techniques of logistics management as a discipline.

    Exit-level Outcome 3.1
    Demonstrate understanding of the techniques of logistics management.

    Competence is evident when the learner is able to;
  • Demonstrate understanding of logistics re-engineering.
  • Demonstrate understanding of logistics environmental assessment.
  • Demonstrate understanding of logistics time-based techniques.

    Exit-level Outcome 3.2
    Demonstrate understanding of how to design and implement a logistics plan of action.

    Competence is evident when the learner is able to;
  • Define the logistics problem.
  • Collect and analyse relevant data.
  • Design and implement a logistics plan of action.

    Exit-level Outcome 3.3
    Demonstrate understanding of specific areas of the organisation where logistics management is appropriate.

    Competence is evident when the learner is able to;
  • Demonstrate understanding of how logistics management can be applied to inventory.
  • Demonstrate understanding of how logistics management can be applied to location.
  • Demonstrate understanding of how logistics management can be applied to transportation.

    Exit-level Outcome 3.4
    Demonstrate understanding of the principles that underlie integrated logistics related systems.

    Competence is evident when the learner is able to;
  • Demonstrate knowledge of Distribution Requirements Planning.
  • Demonstrate knowledge of Enterprise Resource Planning.
  • Design a simple Distribution Requirements Planning schedule


    Component 4 - Business Management

    The focus in this component is on providing the learner with an introduction to cost accounting techniques and their use by management.

    Exit-Level Outcome 4.1
    Demonstrate understanding of the use of cost and management accounting techniques.

    Competence is evident when the learner is able to;
  • Demonstrate understanding of how costs are classified.
  • Demonstrate understanding of what is meant by cash flows and their significance.
  • Differentiate between direct and absorption costing.
  • Demonstrate understanding of when to use direct and absorption costing.
  • Demonstrate understanding of activity-based costing and when it should be used.
  • Cost a job or contract.

    Exit-level Outcome 4.2
    Demonstrate understanding of what is meant by and the uses of marginal costing.

    Competence is evident when the learner is able to;
  • Demonstrate understanding of what is meant by marginal costing.
  • Determine when it is appropriate to use marginal costing.
  • Complete a simple marginal costing exercise.

    Exit-level Outcome 4.3
    Demonstrate understanding of standard costing.

    Competence is evident when the learner is able to;
  • Demonstrate understanding of what is meant by standard costing.
  • Determine when it is appropriate to use standard costing.
  • Demonstrate understanding of the significance of variances.
  • Demonstrate understanding of the limitations of standard costing.


    Component 5 - Human Resources Management

    The focus in this component is on the operational role of the human resources function in the organisation.

    Exit-level Outcome 5.1
    Demonstrate understanding of job analysis, design and grading.

    Competence is evident when the learner is able to;
  • Conduct a Job analysis.
  • Write a job description.
  • Write a job specification.
  • Grade jobs on a variety of systems (e.g. Patterson, Peromnes).

    Exit-level Outcome 5.2
    Demonstrate understanding of recruitment and selection.

    Competence is evident when the learner is able to;
  • Design and implement an appropriate recruitment plan.
  • Design advertisement for positions in the organisation.
  • Identify and apply appropriate selection instruments.

    Exit-level Outcome 5.3
    Demonstrate understanding of performance management systems.

    Competence is evident when the learner is able to;
  • Demonstrate understanding of the techniques of performance management.
  • Design a performance appraisal instrument.
  • Conduct an appraisal interview.
  • Design and implement a performance management system.

    Exit-level Outcome 5.4
    Demonstrate understanding of the training and development function.

    Competence is evident when the learner is able to;
  • Carry out a needs analysis.
  • Design an individual training and development programme.
  • Design a group training and development programme.

    Exit-level Outcome 5.5
    Demonstrate understanding of career management.

    Competence is evident when the learner is able to;
  • Identify career paths within the organisation.
  • Design a career path for him/herself.
  • Design a career path for other employees.
  • Demonstrate understanding of the criteria for effective training.

    Exit-level Outcome 5.6
    Demonstrate understanding compensation management.

    Competence is evident when the learner is able to;
  • Explain what is meant by compensation management.
  • Develop a compensation package for employees at different levels in the organisation.
  • Demonstrate understanding of the connection between compensation management and career development.


    Component 6 - Integrative Application Project

    The focus in this component is on the application of the competencies gained in all the other components through the medium of a workplace based research project.

    Exit-level Outcome 6.1
    Demonstrate the ability to conceptualise a research project.

    Competence is evident when the learner is able to;
  • Identify a workplace related problem.
  • Define the problem clearly.
  • Define the objective of the project.
  • Construct an appropriate research strategy.


    Exit-level Outcome 6.2
    Demonstrate the ability to carry out a simple research project.

    Competence is evident when the learner is able to;
  • Conduct an appropriate review of the relevant literature.
  • Conduct simple empirical research.
  • Interpret the data.
  • Present the data.
  • Integrate the findings from the literature with those from the empirical research.
  • Draw justified conclusions from the research.
  • Present the project in an appropriate format.


    Component 7 - Quantitative Methods (Elective)

    The focus in this component is on basic problem-solving and decision-making techniques for application in the workplace.

    Exit-level Outcome 7.1
    Demonstrate understanding of the basic rules of mathematics and simple algebraic calculations.

    Competence is evident when the learner is able to;
  • Demonstrate understanding of the basic rules of mathematics.
  • Demonstrate an understanding of basic algebraic calculations.

    Exit-level Outcome 7.2
    Demonstrate an understanding for the need to use proven quantitative decision making and problem solving methodologies, tools and techniques.

    Competence is evident when the learner is able to;
  • Demonstrate understanding of a need for a structured and logical approach to problem solving and decision making.
  • Demonstrate understanding of decision theory.

    Exit-level Outcome 7.3
    Demonstrate the ability to apply proven quantitative decision-making and problem-solving methodologies, tools and techniques.

    Competence is evident when the learner is able to;
  • Determine the capacity of a production process.
  • Balance a production line to minimise lost time.
  • Apply basic forecasting techniques such as moving averages and single exponential smoothing.
  • Solve simple location problems.
  • Demonstrate understanding of the use of simulation in practical situations and perform simple calculations.
  • Determine initial feasible solutions to transportation problems to serve as guide for further optimisation.
  • Perform linear programming optimisation calculations for a two variable model, using the graphical technique.
  • Demonstrate an understanding of basic probability theory.


    Component 8 - Business Ethics (Elective)

    This component focuses on the need for organisations to act ethically in their internal and external relationships.

    Exit-level Outcome 8.1
    Demonstrate understanding of what is meant by ethics.

    Competence is evident when the learner is able to;
  • Demonstrate understanding of the main theories of ethics.
  • Demonstrate understanding of why organisations have to act in an ethical manner.
  • Demonstrate understanding of the factors affecting ethical decisions.

    Exit-level Outcome 8.2
    Demonstrate understanding of ethics in an organisational context.

    Competence is evident when the learner is able to;
  • Identify the internal constituencies with whom the organisation has to have ethical relationships.
  • Identify the external constituencies with whom the organisation has to have ethical relationships.
  • Demonstrate understanding of what is meant by Corporate Social Responsibility.
  • Demonstrate understanding of the problems posed by comparative vs absolute ethics.
  • Demonstrate understanding of contemporary ethical issues in the organisation and society.


    Component 9 - Entrepreneurship (Elective)

    The focus in this component is on the concepts of entrepreneurship and intrapreneurship and their role in the establishment of a small/medium sized business or the management of an established business.

    Exit-level Outcome 9.1
    Demonstrate understanding of the concepts of entrepreneurship and intrapreneurship.

    Competence is evident when the learner is able to;
  • Demonstrate understanding of what is meant by the terms entrepreneurship and intrapreneurship and the difference between them.
  • Demonstrate understanding of the role of small/medium enterprises in promoting economic growth and empowerment.
  • Demonstrate understanding the role of entrepreneurs within established businesses.

    Exit-level Outcome 9.2
    Demonstrate understanding of the genesis and growth of SMME`s.

    Competence is evident when the learner is able to;
  • Demonstrate understanding of the stages in the life cycle of an enterprise.
  • Identify the changes associated with each stage of the enterprise life-cycle.
  • Demonstrate understanding of the need to assess new business opportunities critically.
  • Construct a simple business plan.
  • Develop a simple market entry strategy.

    Exit-level Outcome 9.3
    Demonstrate understanding of special characteristics of SMMEs.

    Competence is evident when the learner is able to;
  • Demonstrate understanding of the difference between innovation and creativity and their role in SMMEs.
  • Demonstrate understanding of how franchises are established and operate.
  • Demonstrate understanding of the special characteristics of functional strategies in SMMEs. 

  • ASSOCIATED ASSESSMENT CRITERIA 
    Component 1 - The Management of the Production Process

    The focus in this component is on providing the learner with the competencies required to solve advanced problems of plant layout, materials and capacity management and the management of bottlenecks in the production process.

    Assessment is by means of the following instruments;
  • Class tests
  • A 3 hour written, closed book examination
  • Workplace based assignments

    Component 2 - Quality Management

    The focus in this component is on the management of quality with the emphasis quality management systems.

    Assessment is by means of the following instruments;
  • Class tests
  • A 3 hour written, closed book examination
  • Workplace based assignments

    Component 3 - Logistics Management

    The focus in this component is on the techniques of logistics management as a discipline.

    Assessment is by means of the following instruments;
  • Class tests
  • A 3 hour written, closed book examination
  • Workplace based assignments

    Component 4 - Business Management

    The focus in this component is on providing the learner with an introduction to cost accounting techniques and their use by management.

    Assessment is by means of the following instruments;
  • Class tests
  • A 3 hour written, closed book examination
  • Workplace based assignments

    Component 5 - Human Resources Management

    The focus in this component is on the operational role of the human resources function in the organisation.

    Assessment is by means of the following instruments;
  • Class tests
  • A 3 hour written, closed book examination
  • Workplace based assignments

    Component 6 - Integrative Application Project

    The focus in this component is on the application of the competencies gained in all the other components through the medium of a workplace based research project.

    Assessment for this component is the completed project, which is assessed by the learner`s workplace superior and an examiner appointed by PMI.

    Component 7 - Quantitative Methods (Elective)

    The focus in this component is on basic problem-solving and decision-making techniques for application in the workplace.

    Assessment is by means of the following instruments;
  • Class tests
  • A 3 hour written, closed book examination
  • Assignments

    Component 8 - Business Ethics (Elective)

    This component focuses on the need for organisations to act ethically in their internal and external relationships.

    Assessment is by means of the following instruments;
  • Class tests
  • A 3 hour written, closed book examination
  • Assignments

    Component 9 - Entrepreneurship (Elective)

    The focus in this component is on the concepts of entrepreneurship and intrapreneurship and their role in the establishment of a small/medium sized business or the management of an established business.

    Assessment is by means of the following instruments;
  • Class tests
  • Assignments
  • 3 hour, written, closed book examination


    Integrated Assessment

    The nature of the qualification is essentially academic and theoretical and the use of tests and examinations as the prime assessment methods reflects this. However, the use of workplace-based or practical assignments in all the components as well as the inclusion of a research component (Component 6) provides another dimension to the assessment process.

    The tests and examinations assess the learners` understanding of the theoretical learning (Foundational Competence). The assignments provide a means to assess the learners` ability to apply the theory to real workplace situations (Practical Competence) and the Integrative Application Project provides a means to assess the learners` ability to reflect on what they have learned and test the learning in a real context (Reflexive Competence). 

  • INTERNATIONAL COMPARABILITY 
    Every effort is made to ensure the International Comparability of the Diploma in Production Management. The University of Hertfordshire contributed to its initial design, internationally accepted texts are used in each of the components and best practice in South African and international manufacturing organisations are accessed through the industry representatives on the Academic Board. 

    ARTICULATION OPTIONS 
    The Diploma in Production Management articulates vertically with the Bachelor of Science (Honours) of the PMI and in theory can articulate with any similar programmes at other institutions although this has not been tested in practice. The Diploma is second stage of a progression that reaches to Masters level (NQF level 7).

    The Diploma in Production Management forms the core of industry-based qualifications in the automotive industry where it is augmented by industry-specific components for the purpose of developing middle managers for this industry. 

    MODERATION OPTIONS 
    The final examinations in each component are moderated by suitably qualified and experienced moderators. 

    CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2006. 

    NOTES 
    This qualification has been replaced by qualification 59020, which is "Diploma: Production Management", Level 5, 240 credits. 

    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
    When qualifications are replaced, some of their learning programmes are moved to being recorded against the replacement qualifications. If a learning programme appears to be missing from here, please check the replacement.
     
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    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
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    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.