All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.

SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED QUALIFICATION THAT HAS PASSED THE END DATE:

National Certificate: Small Business Management

SAQA QUAL ID	QUALIFICATION TITLE
1041	National Certificate: Small Business Management
ORIGINATOR
Committee of Technikon Principals
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY			NQF SUB-FRAMEWORK
CHE - Council on Higher Education			HEQSF - Higher Education Qualifications Sub-framework
QUALIFICATION TYPE	FIELD		SUBFIELD
National Certificate	Field 03 - Business, Commerce and Management Studies		Generic Management
ABET BAND	MINIMUM CREDITS	PRE-2009 NQF LEVEL	NQF LEVEL	QUAL CLASS
Undefined	120	Level 5	Level TBA: Pre-2009 was L5	Regular-Provider-ELOAC
REGISTRATION STATUS		SAQA DECISION NUMBER	REGISTRATION START DATE	REGISTRATION END DATE
Passed the End Date - Status was "Registered"		SAQA 9900/00	2003-07-01	2006-06-30
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2007-06-30		2010-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This qualification does not replace any other qualification and is not replaced by any other qualification.

PURPOSE AND RATIONALE OF THE QUALIFICATION

The qualifying learner will have the competence to identify opportunities and start a small enterprise with the necessary assistance and support.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

NQF Level 4 or relevant experience in small business management Proficiency in English Recognition of prior learning: The qualification will be awarded to a learner who has provided evidence that the stated competence of the qualification has been achieved through experience that complies with the stated specified outcomes.

RECOGNISE PREVIOUS LEARNING?

Y

QUALIFICATION RULES

The qualification will be awarded to a learner who has provided evidence to the satisfaction of the assessors that the stated competence of the qualification, as detailed in the specified outcomes, has been achieved, either through education and training in a single provider's learning programme, or through experience that complies with the stated specified outcomes

EXIT LEVEL OUTCOMES

The qualifying person will be able to: Compile a business plan with assistance Implement a business plan with assistance Understand and apply fundamental principles of marketing Apply knowledge of real estate as a product and the operation of the real estate market Relate knowledge of basic building construction, building contracts and the construction process to real estate Manage production Ensure organisational effectiveness Administer credit within the framework of company policy State the basic principles of labour relations and law Apply basic principles in cost and management accounting Apply the principles of selling Understand and apply the basic principles of strategic retail management Specified outcomes: 1. Apply market research techniques and SWOT analysis to identify and evaluate opportunities, sketch customer profiles and identify competitive advantages Apply financial marketing knowledge and planning and information technology skills in generating a business plan 2. Apply knowledge of the business world, communication and networking skills in obtaining a support base Use knowledge of legal requirements to register an enterprise and ensure compliance Apply knowledge of business practice to obtain the necessary resources Identify entrepreneurial skills to start an enterprise according to the business plan 3. Understand and apply fundamental marketing concepts and philosophy Understand and apply the elements of marketing in a given context 4. Plan and implement promotion campaigns to market property effectively Determine the needs of buyers and sellers to ensure a successful marketing plan Analyse the results of marketing activities 5. Identify the different elements in building design and construction Identify problems in existing buildings Describe environmental control in buildings Discuss the construction process and the different types of building contracts 6. Apply the basic principles of production management Manage the production function 7. Apply the basic principles of work study 8. Ensure that appropriate documentation is completed and assess the creditworthiness of applicants Resolve queries related to clients' accounts Draw up and send out statement of accounts Maintain an up-to-date record of clients' personal details 9. Demonstrate an understanding of the principles of labour relations and labour law 10. Administer stock systems Administer remuneration systems Determine the costs of manufactured products Prepare contract accounts 11. Display knowledge of the role and task of a salesperson Sell successfully 12. Display knowledge of strategic retail management Demonstrate ability to organise and manage the retail firm Critical outcomes, embedded in the specified outcomes: e.g. mathematical skills, language skills, teamwork, problem-solving a) Identify and solve problems in which responses display that responsible decisions, using critical and creative thinking, have been made. b) Work effectively with others as a small business manager c) Organise and manage oneself and one's activities responsibly and effectively to fulfil one's specific role as a small business manager d) Collect, analyse, organise and critically evaluate information to manage a small business e) Communicate effectively as a small business manager f) Use science and technology effectively and critically as a small business manager, showing responsibility towards the environment and health of others. g) Demonstrate an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation h) Contribute to the full personal development of each learner in small business management and the social and economic development of the society at large, by making it the underlying intention of any programme of learning to make an individual aware of the importance of: Reflecting on and exploring a variety of strategies to learn more effectively. Participating as responsible citizens in the life of local, national and global communities. Being culturally and aesthetically sensitive across a range of social contexts. Exploring education and career opportunities. Developing entrepreneurial opportunities.

ASSOCIATED ASSESSMENT CRITERIA

1. The viability of a target market is justified. A viable business plan is correctly documented. 2. Relevant resources are documented. Legal requirements are accurately described, interpreted and applied. Needs and relevant resources and their sources are correctly identified. Entrepreneurial success factors are accurately described and/or illustrated. 3. The marketing orientation of a given context is identified and assessed. The place/role of marketing in a given context is identified and described.- The components/elements of the marketing mix of a given business context are identified, analysed and explained. 4. Marketing and promotion methods used in the marketing of real estate are correctly identified. The most appropriate method for planning and implementing a promotion campaign is identified. The needs of buyers and sellers are correctly determined to ensure a successful marketing plan. The results of marketing activities are accurately described. 5. The different soil types are correctly identified. The different elements in building design and construction are accurately described. The different problems that may occur in existing buildings are correctly described. An inspection is conducted to identify problems in existing buildings, and the appropriate action to be taken to correct the problems is recommended. The different environments within a building are correctly identified and described. Environmental control in building is discussed. The construction process is accurately described. An appropriate building contract to be used for the construction of a single residential property is recommended. 6. The basic principles of production management are applied. The production function is managed. 7. The basic principles of work study are applied. 8. Information submitted by prospective clients is verified. Compliance with terms and conditions governing credit approval is ensured. Credit decision is made and credit limit is set. Prospective client is informed whether application for credit facilities is successful/unsuccessful. Queries related to client accounts are resolved. Liaison with accounts department is done. Changes in clients' personal details are recorded. 9. An understanding of the principles of labour relations and labour law is demonstrated. 10. Stock systems are correctly administered. Remuneration systems are correctly administered Costs of manufactured products are correctly determined. Contract accounts are correctly prepared. 11. The contribution of personal selling in marketing s identified and described. Knowledge of the personal selling process is demonstrated in describing and applying the selling process steps in a given context. Distinction is drawn between selling situations The ability to sell within a given context is demonstrated. 12. Knowledge of strategic retail management is displayed. Ability to organise and manage the retail firm is demonstrated. Integrated assessment: An application of the following stipulated forms of assessment to a varying degree according to the existing SERTEC requirements: Assignments Case studies Written examination of mastery of the theoretical component of learning

ARTICULATION OPTIONS

The qualification can lead to areas of specialisation and entry requirements to: Business management qualifications Management qualifications

MODERATION OPTIONS

SERTEC Advisory Committee

CRITERIA FOR THE REGISTRATION OF ASSESSORS

a) Experience Related working experience in small business management. b) Qualifications At least one level higher (eg diploma).

NOTES

While South Africa still had Technikons, all of their qualifications were registered under the Committee of Technikon Principals. After the Technikons became Universities of Technology or merged with Universities, the qualifications were registered under each of these institutions, and the CTP qualifications fell away (hence the end date of 2006, above). Where relevant, replacement information is shown in the table above.

LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION:

NONE

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

NONE

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All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.