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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION: 

Advanced Diploma in Hospitality Management 
SAQA QUAL ID QUALIFICATION TITLE
101983  Advanced Diploma in Hospitality Management 
ORIGINATOR
Tshwane University of Technology (TUT) 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
CHE - Council on Higher Education  HEQSF - Higher Education Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
Advanced Diploma  Field 11 - Services  Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  120  Not Applicable  NQF Level 07  Regular-Provider-ELOAC 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Reregistered  EXCO 0821/24  2021-07-01  2027-06-30 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2028-06-30   2031-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification does not replace any other qualification and is not replaced by any other qualification. 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
Purpose:
The purpose of the Advanced Diploma in Hospitality Management is to develop graduates in the Hospitality industry who can demonstrate focused knowledge and skills. Learners will develop depth and specialisation of knowledge, together with basic research principles and methodology, to enable graduates to manage and apply their learning in the workplace.

The learner will be competent in managing specialised areas in Accommodation Management and Food and Beverage Operations, by applying a variety of managerial skills including financial, legal and consumer behaviour. This qualification will also prepare the learner for postgraduate study through the deepening of their knowledge and understanding of theories, principles and practices in their fields of specialisation in order to undertake and resolve more complex theoretical and practice-related problems in the hospitality sector. Research methodologies will be practiced in order to lay the basis for research.

Rationale:
The hospitality and tourism industry is one of South Africa's fastest growing employment sectors, and therefore there is a need for more qualified managers in this industry. This qualification will provide a set of very important and essential skills to support national effort to equip prospective managers to increase organisational success and fill the existing gap.

This qualification will specialise in Accommodation Management and Food and Beverage Operations. It will also include important research related modules to ensure a balanced perspective of modern corporate business to inform the environment within which the graduate must operate. The qualification is designed to include projects which will benefit both the immediate community and the country as a whole. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
Recognition of Prior Learning (RPL):
As per institutional policy, credits towards this qualification may be obtained by means of RPL. Candidates who do not meet the minimum entrance requirements but who can demonstrate satisfactory levels of competence in the field, may apply for Recognition of Prior Learning and may be granted entry to the qualification on this basis.

Entry Requirements:
The minimum requirements for admission into an Advanced Diploma are:
  • Diploma in Hospitality Management at Level 6.
    Or
  • A similar qualification at Level 6. 
    		•

    RECOGNISE PREVIOUS LEARNING? 
    Y 

    QUALIFICATION RULES 
    This qualification comprises elective and compulsory modules at Level 7 totalling 120 Credits.

    Compulsory Modules, Level 7, 100 Credits:
  • Hospitality Management IV 20 Credits.
  • Research Methodology 30 Credits.
  • Hospitality Financial Management IV 20 Credits.
  • Hospitality Industry Law 20 Credits.
  • Service Excellence 10 Credits.

    Elective Modules, Level 7 20 Credits:
  • Food and Beverage Management IV 20 Credits.
  • Accommodation Management IV 20 Credits. 
    		•

    EXIT LEVEL OUTCOMES 
    1. Demonstrate knowledge and understanding of the application of different research methodologies, data collection methods, procedures and analysis principles within the two major research paradigms.
    2. Apply strategic management principles applicable to the hospitality industry, including the consideration of social responsibility, ethical and legal issues in corporate decision making processes as well as managing diversity in the workplace.
    3. Demonstrate the ability to apply a range of options and make decisions concerning food and beverage operations procedures within an existing food service facility demonstrating a consciousness of service excellence.
    4. Use a range of inter-connected techniques, methods, strategies and service excellence theories and practices to manage and improve specific types of accommodation establishments. 

    ASSOCIATED ASSESSMENT CRITERIA 
    Associated Assessment Criteria for Exit-Level Outcomes 1:
  • Identify different research methodologies in relation to their application possibilities within each research paradigm.
  • Describe and analyse different data collection methods .
  • Suggest appropriate data collection procedures.
  • Describe analysis principles.
  • Interpret research data.

    Associated Assessment Criteria for Exit-Level Outcomes 2:
  • Perform an environmental scan.
  • Investigate environmental challenges of global management.
  • Consider social responsibility and ethical issues in corporate decision making processes.
  • Manage dimensions of diversity in the workplace are considered.
  • Demonstrate the capability to make decisions that will affect the internal control and profitability of a hospitality enterprise.
  • Demonstrate the ability to reflect and interpret consumer behaviour and expectations.
  • Consider the legal aspects pertaining to the hospitality industry in strategic management processes.

    Associated Assessment Criteria for Exit-Level Outcomes 3:
  • Analyse a range of food and beverage operational systems.
  • Identify appropriate service systems for the relevant food service facility.
  • Upgrade the food service facility in terms of identified systems.

    Associated Assessment Criteria for Exit-Level Outcomes 4:
  • Observe and apply quality standards for grading purposes.
  • Apply risk management principles.
  • Implement marketing and promotion principles and techniques.
  • Plan and manage convention and events.
  • Investigate and evaluate international trends.

    Integrated Assessment:
    Formative assessment strategies are continuous and aimed at giving learners feedback on their progress in the achievement of learning outcomes as well as to integrate theoretical and practical competence. Such strategies include informal assignments, discussions, case studies, informal tests and tutoring.

    Some of the criteria may be assessed through observation of the learners during classes. Summative assessment strategies are aimed at judgement of the learning in relation to the Exit Level Outcomes of the qualification. Such strategies include examinations, reports, projects or equivalent such as a portfolio of evidence which is representative of a selection of the outcomes.

    The outcomes of the formal assignments and tests will contribute to a cumulative class mark as per pre-arrangement with the learners. In the formal assignments and tests, and in the respective examinations learners will have to demonstrate the ability to communicate and integrate knowledge of the key issues, highlighted in the respective modules, and identify and resolve typical problems in the subfields as indicated. This will require critical and creative thinking as well as the ability to make practical applications of the learning outcomes as indicated in the module descriptors. 
    		•

    INTERNATIONAL COMPARABILITY 
    There is currently no international qualification named Advanced Diploma in Hospitality Management. However this qualification will be offered comparative to industry standards and equivalent qualifications both domestically and internationally. In order to ensure international comparability the qualification will make use of an advisory committee which will consist of industry and academic specialists which are familiar with international trends and developments. In addition the qualification will make use of, where possible, international resources such as textbooks, published articles and other resources for instruction purposes.

    However, when comparing these course with international qualifications at degree level especially those of Central Florida University the university we have partnered with. This advanced diploma is comparative to their degree programme in Hospitality. 

    ARTICULATION OPTIONS 
    This qualification allows for both horizontal and vertical articulation.

    Horizontal Articulation:
  • Similar qualifications in Hospitality Management, Level 7.
  • Bachelor's Degree in Hospitality Management, Level 7.

    Vertical Articulation:
  • Similar qualifications in Hospitality Management, Level 8.
  • Postgraduate diploma in Hospitality Management, Level 8. 
    		•

    MODERATION OPTIONS 
    N/A 

    CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    N/A 

    NOTES 
    N/A 

    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.