SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION: 

Advanced Diploma in Hospitality Management 
SAQA QUAL ID QUALIFICATION TITLE
101819  Advanced Diploma in Hospitality Management 
ORIGINATOR
University of Mpumalanga 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
CHE - Council on Higher Education  HEQSF - Higher Education Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
Advanced Diploma  Field 11 - Services  Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  120  Not Applicable  NQF Level 07  Regular-Provider-ELOAC 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Reregistered  EXCO 0821/24  2021-07-01  2027-06-30 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2028-06-30   2031-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification does not replace any other qualification and is not replaced by any other qualification. 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
Purpose:
The purpose of the Advanced Diploma in Hospitality Management is to provide opportunities for students to develop their applied and cognitive competencies in the acquisition, interpretation, understanding and applications of hospitality management principles. The student will be able to analyse and explain management decisions in the context of a hospitality unit or company. Students achieving this qualification will be able to identify, select and apply managerial skills, to a range of research methodologies and techniques under both familiar and unfamiliar conditions. The curriculum is designed to emphasise management in a hospitality setting, with the focus on financial management, Human Resource management and general management. The research project is designed to promote independent, creative and innovative thinking, and problem solving. The aim is to produce employable graduates with well-developed managerial, research and entrepreneurial skills.

Rationale:
The Advanced Diploma in Hospitality Management provides vertical articulation option for students. Furthermore, it provides articulation from the Diploma into Postgraduate studies giving access to Postgraduate studies to students who might not have met the Degree entry requirements.

The university is developing a School of Hospitality and Tourism Studies and programmes that will help meet the National and Provincial needs for well educated people to work in the hospitality and tourism industries. The Mpumalanga Provincial Growth and Development Strategy (PGDS) has established hospitality as a priority sector as the Province has the natural and cultural resource base upon which to develop a sustainable industry on the one hand and on the other, take advantage of the expanding markets for international and domestic travel.

The Hospitality industry is therefore, seen as a panacea for many economic and social harms in Mpumalanga. Consequently, by offering an Advanced Diploma in Hospitality Management the university will be supporting the Provincial Growth and Development Strategy and thereby develop the sector as a driver of economic activity and diversification. The Tourism Satellite Account for 2015 (SSA, 2015:41; 44) estimated that the Hospitality sector constituted 1.66 per cent of the tourism industry's contribution towards the Gross Domestic Product (GDP) of South Africa and provided for 68 705 jobs in the tourism industry in 2014. With such a huge contribution to the GDP the need for additional skilled labour in hospitality has been recognised by the University to realise the industry's full potential in the country.

According to the Culture, Arts, Tourism, Hospitality and Sports Sector Education Training Authority (CATHSETTA) the Hospitality sector is regarded as one of the fastest growing sectors of South Africa's economy. It is one of the key stimulants for economic growth, wealth creation and economic empowerment. Through the Advanced Diploma in Hospitality Management qualification, the University will contribute to the sustainability of the Hospitality industry of Mpumalanga. Furthermore, by offering an Advanced Diploma in Hospitality Management, the University will be supporting the strategic responsible growth objectives of the Draft National Tourism Sector Strategy (RSA NDT, 2010:14), namely to develop people, to provide decent work for employees in the tourism industry, and to deliver a world class experience to consumers in the Hospitality industry. Given the afore-mentioned points the need for an Advanced Diploma in Hospitality at the University cannot be overemphasised. In addition, this qualification will provide an important opportunity for progression for those students who wish to continue with their studies at the Universities. It will also provide a route into further postgraduate studies (Honours, Masters and Doctoral studies) that we are planning in this field. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
Recognition of Prior Learning (RPL):
The University accepts Recognition of Prior Learning (RPL) as an integral part of education and academic practice. It is acknowledged that all learning has value and the university accepts the challenge to assess prior learning that is aligned to programmes and award credit (through Credit Accumulation and Transfer) to promote lifelong learning. The purpose of the RPL and CAT policy is to recognise prior learning in order to provide for admission to programmes, grant advanced placement in programmes and grant credits for modules using the principles and processes that serve as basis for RPL practices.

Entry Requirements:
  • Diploma in Hospitality Management, Level 6.
    Or
  • A National Diploma (Food and Beverage Management), Level 6. 
    		•

    RECOGNISE PREVIOUS LEARNING? 
    Y 

    QUALIFICATION RULES 
    This qualification consists of compulsory modules at Level 7, totalling 120 Credits.
  • Hospitality Financial Management, 30 Credits.
  • Hospitality Industry Law, 30 Credits.
  • Hospitality Management, 30 Credits.
  • Research Methodology and project, 30 Credits. 
    		•

    EXIT LEVEL OUTCOMES 
    1. Integrate knowledge and skills of hospitality management and develop a deep understanding of the theories and principles that underpin the field of study.
    2. Understand the contested nature of knowledge and that knowledge advances through research.
    3. Undertake a substantial independent research project by identifying problems, selecting an appropriate research method from a range of methods, collecting and analysing data and in scientific communication.
    4. Consider any ethical implications of the research and respond accordingly.
    5. Gain experience through individual and group assignments and projects.
    6. Understand the interdisciplinary approach where the connectedness of internal and external systems is emphasised.
    7. Become independent learners and take responsibility for learning and development. 

    ASSOCIATED ASSESSMENT CRITERIA 
    Associated Assessment Criteria for Exit Level Outcome 1:
  • Appreciate the interrelated nature of knowledge fields.
  • Incorporate an in-depth knowledge of hospitality management into all planning projects and assignments.
  • Evaluate and critique existing plans for hospitality enterprises in relation to issues of finance, ethics, Human Resource Management, and relevant legislation.
  • Demonstrate a high level of knowledge and understanding in separate management plans for two enterprises.

    Associated Assessment Criteria for Exit Level Outcome 2:
  • Demonstrate an understanding that knowledge is often contested and that there may be different ways of knowing.
  • Review existing hospitality enterprises and make suggestions as to how latest ideas, theories, principles, laws and practices can be incorporated.
  • Select and apply theories and processes amongst diverse clientele to optimize the success of their hospitality enterprise.

    Associated Assessment Criteria for Exit Level Outcome 3:
  • Demonstrate an ability to formulate research questions, select appropriate methodologies, collect, analyse and synthesise data, and present data in written and verbal form.

    Associated Assessment Criteria for Exit Level Outcome 4:
  • Understand different value systems.
  • Evaluate and critique existing Hospitality enterprises in terms of ethics.
  • Develop plans for different enterprises by taking into account issues of ethics.

    Associated Assessment Criteria for Exit Level Outcome 5:
  • Collect and collate information from a range of sources, manage that information, and communicate the results in spoken and written forms.
  • Evaluate and use available tools for written and spoken communication appropriately based on the audience.
  • Compare and use available tools for data analysis appropriately to address the question.

    Associated Assessment Criteria for Exit Level Outcome 6:
  • Demonstrate an understanding of how hospitality enterprises and management plans take a systems approach and successfully link the individual components.
  • Evaluate and critique existing plans in terms of the extent to which they take a holistic approach to the hospitality industry.

    Associated Assessment Criteria for Exit Level Outcome 7:
  • Take full responsibility for and be accountable for their contribution.
  • Reflect accountability in fields such hospitality.

    Integrated Assessment:
    The university understands the central role that assessment plays in education and the need for assessment to be fair, transparent and rigorous. All assessment is carried out in terms of the university's policy. The following assessment will be integrated into the Advanced Diploma: Hospitality Management.

    The following assessment forms will comprise the formative and summative:
  • Assignments.
  • Tests.
  • Group work.
  • Quizzes.
  • Business plan presentation (oral).
  • Project proposal presentation (oral).
  • Project proposal written assignment. 
    		•

    INTERNATIONAL COMPARABILITY 
    The Advanced Diploma in Hospitality Management is offered by the Institute of Commercial Management (ICM) in Hampshire, England. This qualification is similar to the Advanced Diploma in Hospitality Management offered in South Africa in that it provides a comprehensive pathway for students wishing to develop the knowledge and skills required at supervisory and management levels across a range of hospitality industry occupations. It consists of the following modules:
  • Strategic Management in Hospitality.
  • Customer Service.
  • Economics and Hospitality.
  • Organisational Behaviour and Hospitality Management.
  • Environmental Management in the Hospitality Industry.

    Just like the Advanced Diploma in Hospitality Management offered in South Africa the Advanced Diploma in Hospitality Management (ADHM) offered by the Institute of Commercial Management (ICM) aims to develop the student's applied and cognitive competencies in the acquisition, interpretation, understanding and applications of hospitality management principles. The students will be able to analyse and explain management decisions in the context of a hospitality unit or company. Persons achieving this qualification will be competent in applying managerial skills, identifying, selecting and applying a range of research methodologies and techniques to research problems in their own and the social science's area of specialisation. Theoretical knowledge is gained during one year of study through lectures, research contributing to assignments, tests and a research project. Students will learn managerial skills as well as information relating to the hospitality industry. The aim is to produce employable graduates that have managerial, research and entrepreneurial skills. In addition, the Advanced Diploma in Hospitality Management encourages students to work independently and be create and innovative.

    The Advanced Diploma in Hospitality Management (ADHM) offered by the American Center for Education in the USA focuses on both the theoretical and practical aspects of the hospitality management specialty, to provide students with relevant knowledge that can help them to achieve rewarding future careers in the exciting hospitality industry. It is similar to the Advanced Diploma that is offered in South Africa in that students have to acquire practical skills at Diploma level in both culinary Studies and Food and Beverage Studies. Furthermore, the qualification offers the same modules that is offered in South Africa. Graduates in hospitality management go on to positions such as hotel general manager, housekeeping/maintenance director, hotel sales and marketing director, banquet/catering manager, restaurant/bar manager, casino operations and event management. A student may go on to apply for enrollment in a Bachelor's Degree programme in International Hotel and Resort management or a related program.

    The Advanced Diploma of Hospitality offered by the School of Hospitality and Resort Management (SHRM) in Singapore is similar to the Advanced Diploma in Hospitality Management offered in South Africa in that it prepares students with a comprehensive set of operational and management skills required to be successful in the hospitality industry. It stresses on specialised hospitality management subject matters supported by experiential training. The learning outcomes required for a student to be successful in the hospitality industry, or progress to a top-up degree programme, can only be achieved by completing all the modules prescribed for this course. Just like the Advanced Diploma in Hospitality Management o the curriculum offered in South Africa, hands-on and application-based, covering all operational aspects of the hospitality industry from food and beverage management to culinary skills to rooms division management. Students also learn fundamental and specialist business management skills applicable to the hospitality industry. 
    		•

    ARTICULATION OPTIONS 
    This qualification offers articulation possibilities with the following qualifications:

    Horizontal Articulation:
  • Advanced Diploma in Tourism, Level 7.

    Vertical Articulation:
  • A Honours Degree in Hospitality, Level 8. 
    		•

    MODERATION OPTIONS 
    N/A 

    CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    N/A 

    NOTES 
    N/A 

    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. University of Mpumalanga 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.